Helen Lu, FNP
Family Nurse Practitioner
5601 Norris Canyon Rd, Suite 330, San Ramon, CA 94583
At a glance
5.00 stars (13 reviews)
100% are satisfied with this provider ·
Accepts 11 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Works at Douglas E. Severance M.D
Speaks English and Chinese (Cantonese)
5.00
13 reviews
Bedside manner
5.0
Wait time
4.8
Recent reviews
Very professional staff. Demonstrated excellent knowledge of medical issues. Demonstrated culture of care.
More than 1 year agoMB
Had a physical exam and it was very thorough, all questions were asked in a way you can understand it not dolton terminology. All my lab work was discussed. Overall experience was great
More than 1 year agoSV
Helen Lu does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Medicare
Popular visit reasons
Annual Pap Smear / GYN Exam
Annual Physical
Arthritis
Ear Infection
General Consultation
Illness
Sleep Problems
Varicose Vein(s)
Annual Pap Smear / GYN Exam
Annual Physical
Arthritis
Ear Infection
More about Helen Lu, FNP
Ms. Helen Lu is a qualified and attentive family nurse practitioner caring for the San Ramon, CA community. She is board-certified by the American Nurses Credentialing Center. Ms. Lu obtained her Bachelor's degree in Clinical Nutrition at the University of California- Davis and her Master's in Nursing from Columbia University in the City of New York, where she also completed her second Bachelor's in Nursing.
Ms. Lu is a member of the American Association of Nurse Practitioners, the Sigma Theta Tau International Nursing Honor Society, and the California Association for Nurse Practitioners. Patients see Ms. Lu for a variety of reasons, including acute and chronic illnesses such as: anxiety, COPD, chronic pain disorders, depression, diabetes, infection, mental illness, obesity, liver disease, rheumatologic disease, and women’s health issues. Because Ms. Lu is bilingual in English and Chinese, patients from a variety of backgrounds enjoy having her as their provider.
Ms. Lu believes in listening to each patient and creating a partnership to maintain and improve lifelong health.
Education & experience
Education
Columbia University, Master's in Nursing
Columbia University (Bachelor’s)
University of California, Davis (Bachelor’s)
Practice
Douglas E. Severance M.D
Awards and publications
Dr. Scholl's Nursing Scholar
Sigma Theta Tau International Honor Society
Background
Languages spoken
English
Chinese (Cantonese)
Gender
Female
NPI number
#1639510332
Helen Lu does not participate in Zocdoc to offer online booking at this time
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Pediatrician
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
4.77
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
13 reviews
Most relevant
Very professional staff. Demonstrated excellent knowledge of medical issues. Demonstrated culture of care.
More than 1 year agoMB
Lovely...She is a very Intelligent and caring woman.
I would definitely go back to see her!
June 30, 2015Bonnie Lynn A.Verified patient
knowledge, efficient, courteous staff and doctors. I have been a patient for over 30 years.
More than 1 year agoDW
Love it!! She was great. Going to be making another appt in just a few minutes!!
September 3, 2015Delena J.Verified patient
I had a physical with Helen and it was thorough and she was amazing!
More than 1 year agoKR
She's super friendly and very precise with your medical needs.
More than 1 year agoCheyser L.Verified patient
Very caring. Great at what she does!
July 13, 2015James S.Verified patient
Had a physical exam and it was very thorough, all questions were asked in a way you can understand it not dolton terminology. All my lab work was discussed. Overall experience was great
More than 1 year agoSV
A trained listener and great practitioner. Helps define & refine health concerns. Offers very helpful insite & support. Followup. I feel well cared for.
More than 1 year agoCA
More than 1 year agoInitials hidden
July 12, 2015Elisa A.Verified patient
More than 1 year agoBM
More than 1 year agoAN
What practice does Helen Lu work with?
Helen Lu works with Douglas E. Severance M.D.
Where is Helen Lu's office located?
Helen Lu's office is located at 5601 Norris Canyon Rd, San Ramon, CA 94583.
What are common reasons for patients to see Helen Lu?
Helen Lu frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Arthritis, Illness, and Sleep Problems. You can see other visit reasons for Helen Lu on their profile.
What languages does Helen Lu speak?
Helen Lu speaks English and Chinese (Cantonese).
How do patients rate Helen Lu in reviews?
13 patients have reviewed Helen Lu. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 4.77/5 rating for wait time. You can read individual reviews and ratings on their profile.