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Qualifications and Experience
Our practice is welcoming, professional, and focused on the best care for your healthy skin. We specialize in Medical and Cosmetic Dermatology. Dr. Howard L. Brooks and our Physician's Assistant Ryan Leach, believe as a patient, you should play an active role in the health of your skin. We will always take the time to make sure your questions are thoroughly answered and that you are well informed about your diagnosis and treatment before leaving our office. SKIN Cosmetic Dermatology of Georgetown blends the professional services of a physician’s office with the relaxing environment of a day spa. We ask that our new patients please bring your insurance card and a photo ID to your appointment. We request that you please fill out our Patient Registration Forms in advance available here or on our website, www.georgetownskin.com. If you are unable to fill out the forms in advance, please try to arrive to your appointment five to ten minutes early to insure you are seen on time. We strictly enforce a 15-minute grace period for all appointments. If you are more than 15 minutes late for your appointment, you will be asked to reschedule.
Verified Patient Reviews
I had never been to a dermatologist before seeing Dr. Brooks. He exceeded all of my expectations with his excellent bedside manner, his swift prognosis and his willingness to thoroughly explain the condition I came to see him about as well as the treatment plan. Dr. Brooks and his team are excellent.
I was a bit nervous for my procedure, however the front desk staff were supportive and helped me manage my expectations. Dr. Brooks explained everything and was not only thorough but he made sure my pain level was minimal.
Dr. Brooks is thorough and thoughtful. I have been seeing him for a few years and trust him 100%. I would recommend him to anyone!
Very pleasant and attentive. Honest about end results and identifies treatment options. I look forward to my treatments.
He took his time to explain my options and was honest about what I needed and didn't need. He's very knowledgeable about the skin of people of color.
It was a great experience. Super professional and left me at ease.
Dr. Brooks is awesome - he has a calming nature about him, friendly, and engages you in conversation while also listening and responding to your inquiries. He's helped resolve why I came to see him and I would recommend him to any patient. The office staff are friendly and welcoming. They're very accommodating. The office environment is also very comfortable and pleasant.
Dr. Brooks is extremely knowledgable and very professional doctor. I highly recommend him and his services.
Dr. Brooks is the best! I had one of the best visits ever! He addressed all of my needs, his prices are more than reasonable, and I'm very very happy overall, highly recommended :)
I've been going to Dr. Brooks for about eight years. I've seen many dermatologists throughout my life, but he is by far the best. I've been struggling with acne since I was 13 and he was the first Dr. to come up with a treatment plan that worked. He also takes time with his patients, is willing to answer questions, is patient and personable and is easy to get into.
My visit was thorough and DR. Brooks took time to read my file to know what worked and what didn't before prescribing medication. Also, for the first time, I had to wait about 15 minutes and the staff as well as the doctor acknowledged that he was behind and apologized.
Dr. Brooks promptly addressed my issues and explained how to prevent further issues.
Dr. Brooks is knowledgeable and demonstrates care for your well being and you as a person. The office staff is kind and efficient. Both times I have seen Dr. Brooks I have waited less than 10 minutes! I highly recommend Dr. Brooks!
Dr Brooks is such a wonderful Dr. He is so kind and caring. He is always very conservative and I like that! The office staff is excellent, too!
Dr. Brooks is a great doctor! He is very efficient - once he gets in the room. This was my 2nd appointment with him and he answered all of my questions very clearly. I would recommend allocating extra time for your visit in your calendar, especially if you have a job to rush back to. My appointment was at 9 am and he didn't enter the room until 9:30 am. I understand if this happens occasionally. He didn't acknowledge the delay, which makes me think maybe he didn't know what time my appointment time was at. Because he is a great doctor, I won't hold this against him. I bring this up as constructive feedback - hopefully the wait time is better next time!
My visit w Dr. Brooks today was amazing . He was very informative, gave me a discount and personalized my treatment. I highly recommend him.
Professional and efficient. Unfortunately for me, his capabilities attract many clients, which caused a cascading delay that day.
Dr Brooks listens and cares about his patients. He is focused and pragmatic which is very helpful and constructive. The unusually long wait time for this appointment is not the norm and was out of their control because another patient had arrived late and that disturbed the whole schedule. From start to finish the staff kept me informed and apologized for the wait time. This is life and it happens, I was happy to have a cup of tea and wait my turn.
I always enjoy visiting Dr. Brooks and my appointment was very refreshing. Dr. Brooks is extremely profreasional and simply the best!
Excellent as always!
Staff and physician were very professional and knowledgeable. Addressed all of my needs and concerns, provided alternative treatments, answered questions, and prompt follow up. Def would recommend.
He is top class, conscientious, and a lovely person.
Good experience! Good dermatologist!
Very professional. Takes time to answer your questions. Nice guy.
Dr Brooks is direct, knowledgeable, provides excellent information and is open.
He is a knowledgeable, highly skilled doctor with a wonderful bedside manner. I wish all doctors had his combination of listening skill, treatment options and knowledge, and personality.
The doc knows the answers! And explains and solves my problem.
We're seeing results so that's good, but I'd like more conversation and thoughts from him. Sometimes I feel like he's doing us a quick favor by seeing us and that I'm not an actual paying patient!
It is always a pleasure to have an appointment with Dr. Brooks. He really listens and addresses your concerns. He seems to know the other underlying questions that pne6may be hesitant to ask. He is very knowledgeable and you leave feeling more knowledgeable as a result.
Dr. Brooks was so helpful, efficient, and informative! I have been dealing with chronic eczema since I was a baby. Over the last year and a half, I have visited several doctors, spent hundreds of dollars on ointments and creams, and removed every possible allergen from my house + diet. Right away, he knew what kind of treatment I needed and after one day of using the new ointment, my skin has already seen an improvement. I highly recommend him. (Side note: he talks fast so take notes if you must and ask questions!)
Dr. Brooks and his staff know how to treat patients with dignity and respect versus other doctors' offices. My impression of Dr. Brooks is he's outstanding and among the best in his profession. The office staff is professional, kind and courteous - which goes a long way with me. I could not believe I did not have to wait thirty minutes to an hour to see the doctor. I was seen at my appointment time. It's rare for me to say this about a doctor's appointment, but I'm looking forward to my next appointment.
Dr. Howard was very friendly and knowledge! He answered all my questions and generously showed he cared about my concerns.
Dr. Brooks is fantastic. He is highly skilled, quick, super professional, a problem solver, very kind, and probably the best dermatologist I've had in my three decades of using them. Go. You won't regret it.
Very welcoming environment, staff are professional, especially Michael. And Dr. Brooks listens and explains treatment which is raw these days.
It has taken me years and a lot of research to find a dermatologist in this area, but I think I finally found the right one for me! Dr. Brooks was everything I expect in a physician: time-conscious, knowledgeable, thorough, patient, and professional. He talked through my concerns and answered all of my questions (and I had plenty)! My search for a dermatologist is finally over!
He's the best! I am never dissappointed. He properly treats highly pigmented skin and also offers formulated skin cleansers, corrective serums, and sunblocks.
I have been a patient of his for many years. He's an excellent professional who knows his specialty. Both my husband and I are loyal clients.
Dr. Brooks talks quickly, but he gives a lot of information. He went over my medication multiple times to make sure I understood everything. He also made sure I did not leave with any unanswered questions. He is very engaged and gives direct eye contact so you know he is actually paying attention. I would definitely go back to him.
Very personable doctor, without attempts of false promises and at once explaining that he is on a conservative side of whatever improvement in the name of enhanced features. That is what to my mind every good doctor in skin cosmetic dermatology is inclined to practice. Prices are very compatible not unreasonable and apparently with passing to a patient discounts whenever his practice can afford it based on a price of a product. I for once not knowingly about that period of special price have made a visit today.
Dr. Brooks and his staff are fantastic. I've referred many friends and colleagues to Georgetown Skin, and will continue to do so, as they are always highly pleased with the level of care provided.
Always a professional, pleasant experience
Very pleasant and professional experience! Thank you, M
I have nothing but praise for Dr. Brooks. I'm so happy with the outcome from today's visit. Dr. Brooks is a top-notch dermatologist.
Glad I went! Dr. Brooks was very professional, identified the problem and prescribed medication that will start the healing process. I look forward to my next visit.
Dr. Brooks always answers all my questions and takes very good care of my skin and cares
Always a friendly, professional and fast service. The staff from the moment you enter the office until you meet with Dr. Brooks is pleasant. Best doctor's office visit ever.
I appreciated that he took time to listen to me and answer my questions. It felt like he really cared.
Dr. Brooks is great. He is friendly, he is open and honest about what treatment options he recommends based on your individual situation. He takes time to talk to you and his staff are very professional and helpful. Great experience!
Top notch dermatologist.
Very happy with result!!!
Quick but thorough. Dr. Brooks was engaging, open to questions and ver informative.
I'm TOTALLY satisfied with the results of my visit w/ Dr. Brooks. He did what I thought was all but impossible, he made me look 10 years younger.
Was taken to examination room right away, Dr. Brooks came in moments later. Appointment was quick but thorough, and he was lovely as usual.
I've already suggested him to my brother, and my appointment was today. He was great to work with.
I was referred to Dr. Brooks for a keloid removal consultation. He was extremely knowledgeable on the subject (as I have done a fair amount of research myself and have seen a number of other dermatologists and other specialists), and I was able to start my cortisone injections the same day. I would highly recommend.
I was dissatisfied with my visit to this office. I waited an hour to be seen by the doctor for less than 10 minutes. While he seemed nice in general, he didn't ask me any questions to dig deeper about my skin issues and I felt like he gave me the first medication he could think of. He prescribed expensive medication that was not covered by my insurance and left me feeling like he did not care at all about my questions or needs. I called the office to follow up and have not heard back. Unfortunately I do not think I will be back.
Quick. Professional. No nonsense. Highly recommended.
Dr. Brooks and his staff are awesome!!!! Always professional and curteous, best dermatologist in the area!!!
He is wonderful & helpful. He also gave me recommendations for other dermatologists in the area who have more specialized lasers - and gave me his honest opinion on who had better rates.
wait time is short, all issues are addressed, and everyone is very friendly.
Dr. Brooks has been my dermatologist for years. As always, it's been a pleasure. Thank you Dr. Brooks for taking care of my daughter and I.
I found his analysis and treatment exactly what the doctor ordered.
The office admins are pleasant, knowledgeable, quick and very efficient. Dr. Brooks, was as usual simply delightful and although I haven't been to seen him in over a year obviously took great notes and made sure to make sure I was satisfied with the last remedy before prescribing anything. Because I know Dr. brooks keeps up with all the latest technology and medications, he was able to recommend multiple options.
Dr. Brook is amazing! Go!
I have been a patient with Dr. Brooks for the last five years and I give him A-Excellent work and always on time, no long wait periods. He also have help me keep my skin cleared with the right medications. I would highly recommend him as No. 1 Dermatologist in the Washington DC area.
Best doc in DC area!
He's the Best!!!
Dr. Brooks is the best. He's wildly knowledgable, kind, efficient, and detail oriented. I have the best dermatologist in the city, hands down.
I think Dr. Brooks is a true professional. he is extremely knowledgeable, easy to talk to and does not try to sell cosmetic procedures that he doesn't think you need. he even discouraged me from getting a procedure that I was considering because he didn't think I needed it and he said it is an expensive treatment for which I wouldn't see results equal to the expense. I would highly recommend Dr. Brooks for both cosmetic and medical dermatology.
It was great he understands my needs and listen, I highly recommend him
This was a great experience, overall. I was seen right away, and Dr. Brooks was quick but thorough and very pleasant. He was happy to answer my questions, and didn't try to persuade me to try any unnecessary products/procedures.
Dr. Brooks is very knowledgeable and listens to your concerns. He is always provides options and is upfront about all pros and cons including what is and isn't covered by insurance.
The office is very professional with the exception of the gentlemen at the front desk he is very rude. I also encountered him over the phone with the same experience. He does not reflect the service and the outstanding customer service of the other front desk person.
Dr. Brooks was very nice, easy to talk to and very patient.
This is a very professional office and Dr.Brooks was very nice and genuinely caring about my condition. I looked him up on the internet and am very pleased that I did. Sincerely, a satisfied patient
Dr. Brooks is the best! A friend recommended him to me and now I recommend him to all my other friends. Wait time is usually none. Great bedside manner. Very easy to talk to. My skin has never looked so good.
Wonderful, as always.
It was fantastic as always. He is very attentive, friendly, patient and is very good at making a problem seem like an easy fix. Happy to be his patient and I recommend people to him often.
Dr. Brooks is just fantastic. His staff knew my name and there is next to no wait time.
It was pleasant experience, shortest wait time and simple and clear instructions.
Dr.Brooks is very straight forward. He is punctual and I was able to ask question and received service thr same day as my consultation. He is friendly as well as his staff. They dont try to over sale you on any products. Very professional
This was my daughter and my first visit and all went well. I am looking forward to the results of the regimen he told us to follow.
It was very productive and she help me come to a solution that may potentially work and that I was willing to try
He was very informative and attentive!
He was very knowledgeable. I had a lot of questions since a lot of peels and dermatological skin treatments are not suitable for people of color. He answered all my questions and reviewed all of my options.
Very courteous staff, clean office, and efficient visit.
My visit with Dr. Brooks was excellent. The office is clean and organized. I waited approximately five minutes (or less) to be taken back to the examination room. I then waited two-three minutes before Dr. Brooks came in. The timing could not have been better. Dr. Brooks was very attentive and thoughtful, and he efficiently addressed my skin concerns. I did not feel rushed, and I left very pleased with my visit.
I don't know why I keep getting asked about this - I love Dr. Brooks and I wish he could treat my entire body because he's the best doctor there is! I love his office, his bedside manner, and his socks!
I have known him for many years - and he is the best there is!
The staff, my appointment time, and doctor's visit could not have gone any better! I was in and out from my appointment in less than an hour; I still had time left to enjoy lunch!! Thanks doc for your great care and attention to detail. Highly recommend Dr. Brooks!!
Very efficient, explained options and gave treatment on 1st visit without demanding a "consultation" visit first which is refreshing!
Really great and helps patients save where possible. He gives plenty of options for treatment and helps you choose which will be best given side effects and lifestyle. He was great!
Though I thought it was a complex issue he assured me it wasn't. Treated me and sent me on my way. In the 15 or less mins spent with him he was extremely thorough and pleasant.
Dr. Brooks is an excellent dermatologist. I had a couple of concerns and he zeroed in on my concerns, addressed the issue and solved the problem. I also enjoyed that he didn't try to upsell more services.
Always a great experience with Dr. Brooks!
Awesome visit! Entire staff courteous and professional. Very short wait time. Office clean and pleasing to eyes! Dr Brooks knows his skin??
Dr. Brook is a caring, patient, informative dermatologist. I am sure I'll be pleased with the solution he gave me to my skin concerns as it improves over the next few weeks.
Great!!! I was 30 min early just in case but Dr. Brooks saw me right the way.
Very pleasant, knowledgable, polite, and encouraging. Recommended by my sister, would definitely go again. Also very professional and efficient desk staff.
I highly recommend Dr Howard Brooks because he is a true professional and has an extremely high IQ in dermatology. His personable bedside manner puts patients at ease and he explains the "whats and whys" so that the patient exits the office with no unanswered questions or concerns. Patients are timely seen and we never feel rushed or annoyed by other patients. Dr. Brook's office is very attractive, accommodating and parking is convenient. To sum it up, Dr Howard Brooks is the best!!!
Dr. Brooks was, as always, attentive and kind, thorough and efficient.
Just excellent. Answerd all my questions thoroughly. Was extremely knowledgable and very helpful and well mannered.
Most successful dermatologist appointment I've ever had! He was honest about treatment options, and gave me the time to discuss all of my dermatological issues at once.
I will recommend to all my friends! Staff was friendly and efficient!
I have seen Dr. Brooks before but my husband had not. We live in VA but I convinced him to travel to DC to see him because he is that good. Husband agreed after a thorough examination, treatment for several issues right away during the appointment--no rescheduling. Dr. Brooks just gets it-- that people want to age gracefully.......we aren't just there for cancer checks (which he does very well too of course), He provides options etc. He talks fast-- but not in a bad way--he just has alot to say. We will keep going to him. Great staff too and nice ambiance--
I showed up to my appointment about a half hour early and was seen immediately. The appointment itself lasted less than five minutes (I had a very quick procedure done) and I was out the door shortly afterwards. Great experience!
Dr. Howard Brooks and Staff were exceptional. The staff was very friendly and knowledgeable and got me right in the office. Dr. Brooks answered all my questions. I didn’t feel rushed and provided me with multiple options for my treatment. I would highly recommend Dr. Books. He was extremely knowledgeable, informative and engaged. Todd S
Staff is very professional and courteous. Appointment was right on time, I never sat down in the waiting room. Dr. Brooks is patient and gracious.
Everyone is so professional, from the front desk to the Doctor. Never had a long wait. The Doctor listens and provides feedback, but does not push products or procedures. However, the ones I bought made a difference on my skin. The whole team is pleasant and easy to work with.
Dr. Brooks was great! He took the time to talk and most importantly, listen to my needs and concerns. He was extremely thoughtful in his approach.
This was my first time meeting Dr. Brooks. He was amazing. He had a wholistic approach to my skincare and provided several options for treatment. He was also aware of the pricing of the different options and provided me with a cost effective solution for my skincare as an initial yet effective approach to treating my problem. He was very personable and seemed to care about getting results and providing me with a solution to treat my problem areas. Great experience and I really appreciate and respect Dr. Brooks. I'd recommend him to anyone!!!
I highly recommend Dr. Brooks whether you have medical or cosmetic issues. I have visited many Dermatologists and none of them have been able to treat my skin problems successfuly except for Dr. Brooks. He is truly an expert in his field.
Excellent doctor. Very prepared, explained things clearly and was easy to speak with and make decisions with. His staff was friendly, professional and efficient.
Dr. Brooks is a thoughtful, efficient and very results-oriented doctor. He was straightforward about the risks and likely success of my treatment, and helped separate facts from internet junk related to my condition. I trust him to prescribe what I need and what will work.
Very kind and very professional
My visit was great! Dr. Brooks was very professional and informative. I would definitely recommend him to others.
He was great! Very pleasantly surprised. The visit was short, but I didn't feel unnecessarily rushed. Will definitely go back if I need to see a dermatologist again any time soon.
Dr. Brook spent enough time with me to determine what I really wanted and performed the services accordingly. I plan to continue with him given his thoroughness and professionalism.
I felt confident he knew exactly what to do to treat me.
Has outstanding bedside manner. Pleasant staff too.
Parking was not convenient and with no Metro access it is amazing one has to pay for parking. The condition of the building under construction was a message with no signage except the door. Warnings ahead of time on the email confirmation or over the phone when I made the appointment would have helped. The doctors bedside manner is good and I do look forward to continuing with him.
Doctor told me that he would give me a prescribed medicine for my problem but he gave me a piece of an medicine advertisement that has nothing to do with my problem. Unfortunately I felt like I visited him for no reason.
Excellent treatment. I have acne problems and for my first consultation dr. Brooks was very patient to hear everything I had to say, he examined my problems and prescribed the appropriate medicine. He even gave me all these free samples. Even though I got there earlier than I was supposed to, I barely had to wait.
Dr. Brooks always makes me feel very comfortable.
Very efficient and professionally run office. He's well versed in his field as well.
It was a good visit. I came prepared with my questions and concerns and he was able to help me with my skin issues. The consult and treatment was pretty quick, but all my dermatology visits are quick since it's minor things I need. He's very efficient and smart and knows his stuff. Will definitely return for follow up visits.
Fast, personable, great ability to communicate procedure and details and expectations for products
It was a great visit. In and out. Having to fill out more forms of fairly basic information that I am sure is already in the files is somewhat frustrating, but your office is not alone in making me do that. Thank you.
It was great. He talks fast but was attentive and really listened to me and my concerns. The office staff was efficient, professional & courteous. I will definitely go back.
This was by far one of the best experiences I've had with any physician. Dr. Brooks was patient listening and hearing all of my concerns. His warm nature calmed my fears allowing me to look forward to my next visit.
Good demeanor. Through and knowledgeable.
I've been visiting dr. Brooks for year, he's very caring, professional, knowlegeble and trust worthy! Very positive experience every time!
Dr. Brooks was super quick and thorough. The front desk attendants were beyond polite and informative. Great experience!
I first saw Dr. Brooks for retin-A refill and botox consultation. He is not super warm, but is very professional, which is probably more important. After my first injection, I still had a lot of movement, so he saw me again and added more without charge. That is pretty standard in my experience, but still appreciated.
The BEST dermatology appointment I've had yet!!! Knowledgeable and Quick. Thanks!!
Howard Brooks is a charming, competent physician. I have recommended him to others in the past and will do so in the future. His office runs smoothly and the staff is courteous and helpful.
Amazingly fast and skilled with injections. Perfect Dysport results. A little on the expensive side, but totally worth it for painless, quick, and thorough results.
A friend recommended me to Dr. Brooks. I didn't think he could help me with my problem, because I had been told by another doctor it wasn't fixable. Dr. Brooks offered me THREE alternatives!!! I'm very pleased with his personable demeanor and his efficient, courteous service. His warm prescience completely puts me at ease. He's on my rotation of medical care and I'm glad to have him!
I've been coming to Dr. Brooks for several years for dermatological issues. He is excellent in all respects and I will continue to be his patient for all my skin ailments.
Always so knowledgeable and pleasant, he makes the whole experience amazing!
Dr. Brooks is great! He takes the time to explain all the option to you and helps advise to the right one for you. His bedside manner is wonderful as well and is very easy to talk to. He performed a procedure on me and I really appreciated his astuteness of when to make conversation to distract me from the procedure and when not to. I will not go to any other dermatologist in the DC area!
Dr. Brooks is incredibly knowledgable and diligent in addressing skin issues. He has a faithful client (and referral) in me!
I have never met a more intelligent, knowledgeable, & caring dermatologist. I recommend him most highly (& that means a lot coming from me) to anyone looking for a an extraordinary cosmetic/general dermatologist.
Dr. Brooks is always professional, friendly, and courteous. His staff is the same. The office is nice and it is always a good experience. I recommend him highly.
I would definitely recommend this dermatologist to anyone who has struggled with moderate to severe acne. After only 2 months of seeing the physicians at this office my face has completely cleared. Unlike people I've seen before the physicians here actually listened when I described my previous medicines and the lack luster results I found. There is a very deep knowledge of dermatology and patient care here that is unmatched.
Dr Brooks and staff are amazing. It is hard to find someone to listen to,look at, and address all your concerns especially when it comes to your appearance yes you can't see it from far away but i can help me. He is awesome i have already recommended him to my friends and family.
Dr. Brooks is very knowledgeable and takes the time to listen to what you want. He made his best recommendations but helped me come to an outcome that was best for me. Definitely appreciated! Would highly recommend him!
My 8-year old daughter was worried about seeing the doctor, but his easy manner really make her feel comfortable.
Went to see Dr. Brooks twice about a skin condition (not cosmetic). Felt very comfortable with him, he has a likable demeanor, seems knowledgeable & like he cares about his patients. The wait & visit were not long, but gave me enough time to talk about my condition, answer questions & administer treatment. I'm very glad I found him & will continue to see Dr. Brooks for future derm visits.
Always a pleasure. He understands my concerns and provides educated solutions that will work.
Very professional. Answered all of my questions and explained things in detail. Great first experience there.
Dr. Brooks is always attentive even when I vent about personal problems and he's not even a therapist! He is also generous with samples until my insurance covers the product through the prior authorization process. I happened to arrive over an hour early for my appointment and I was ushered into an examination room in minutes. Great service!
Very professional. He seemed pretty confident about the course of treatment... I can't wait to see the results. Definitely coming back.
He is the best dermatologist I've ever been too. Very respectful, very patient, gives me all the time I need to say and describe everything I want, gives me a brief explanation of what I'm facing, what are the solutions for my problem and what solution best matches me and the best of all is that what ever he says or gives actually WORKS.
Dr.Brooks is AWESOME-he took excellent care of both my children. We felt empowered with all his advice and would highly recommend his services.
Dr. Brooks is great! I've recommended him to a couple of people who both like him as well. If I could make one recommendation, he should slow down a bit during appts. He speaks very fast, which he is well aware of, but you always get the feeling he's trying to get you out the door as fast as possible. (Which might very well be the case.) We were thorough on my latest visit but I recall the last time i felt so rushed that after I left I remembered two things I had wanted him to check. I think by slowing down a bit and taking a couple more minutes and talking to each patient it would put that patient in a more relaxed state and then they would leave feeling that they had his undivided attention. Oh, and as a second thought, Michael, at the front desk should exhibit a friendlier attitude to patients, and especially on the phone. He is very abrupt and 'bitchy' when speaking to everyone. He seems like a nice guy and appears quite capable but he needs to drop the attitude and learn how to smile. A smile can also be conveyed even in a phone call. If I were calling for the first time and he had answered, I doubt that I would be a patient of Dr. Brooks today. I have no patience for that lack of phone etiquette.
Thus guy knows his stuff and gives you great information about your options for treatment