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Dr. Tay's goal as TOP DOC in urology is to provide you with the best possible urological care in a comfortable and compassionate environment. Together, we will tailor your care to meet your needs and allow you to return to your daily routine as soon as possible. Dr. Tay looks forward to treating you soon!
Verified Patient Reviews
I really do not have an opinion because it was my first visit.
Staff is very friendly. Dr. Tay explains very well and comes straight to the point. Wait time is the weak point in this clinic. 15 minutes after arranged schedule I was picked up by a nurse and accompanied to the examination room where I had to wait another 30 minutes round about until Dr. Tay showed up.
First time visit. He was great, very thorough
Except for the long wait I was very pleased. Dr Tay and his staff are very professional and knowledgeable. I felt comfortable and satisfied with his recommendations, planned tests and follow up. Thanks Dr Tay. Shirley W
Consultation only, scheduled procedure. Doctor was great, the wait time was NOT. Waited over an hour after my scheduled appt time. Hopefully the upcoming procedure is better in that regard.
I thought he presented himself as a very smart doctor who was able to address all of my concerns.
The visit was good. Dr. Tay and his staff are professionals.
Very professional and understanding.
Dr. Howard Tay was very professional answer my questions explained everything that I needed to know. Will be back in about two weeks to do my procedure. Could have got gotten in earlier for my procedure but it's more convenient for me for time that I asked for
Dr Tay is smart, has a very comfortable bedside manor and provided a treatment plan that has allowed me to feel in control and engaged in a treatment plan that will return me to health.
Great and pleasant staff, very efficient in getting information. Dr Tay was excellent in his discussion and didn't blame my reluctance to see a physician on why my symptoms were the way they are!
The whole experience was unbelievably as how efficient everything was from making an appointment to the very short wait time at the office. The wait in the exam room was only minutes before Dr. Tay was in and discussing my condition. He diagnose my condition, discussed it in layman terms and even pulled up a diagram which clarified any questions and concerns I had. He was professional, polite and friendly as the entire staff. I would highly recommendation Dr. Tay and his office to anyone, if my mother & father were alive, I would refer them to Dr. Tay, that should say it all.
I love his frank, no BS assessments. He lets you take responsibility for your decisions about your treatment. I totally trust Dr Tay.
Though by appointment was scheduled for 4pm with Dr. Tay I waited 20 minutes in the waiting room before be taken back to an exam room. After waiting about 15 more minutes before one of Dr. Tay PA's came in to see me. She took my medical history and offered me a prostate exam which I declined. I wanted to see Dr. Tay, she told me I would have to wait I little longer because he had a difficult case he was working on. I ended up waiting another 20 minutes. Dr. Tay did come and see and he did apologize for the long wait.
I first went to Dr Tay with a lump which had to be removed surgically. During my recovery I developed an abscess. I notified the office and they immediately had me come into the office. I never have had to wait and always received professional friendly service. I would recommend Dr Tay and staff to anyone.
I haven't seen him yet but Betsy did a wonderful job of listening to me and doing everything she could to help me get the tests I need right away.
All went okay but unclear of what procedure will do. I have kidney stones that hurt very bad and cysts on my kidneys and liver, but the tests are on the bladder and ureathra
Dr Tay is best doctor
Doctor is very competent and explains things in terms the average person can understand.
Very professional. He listened to what I had to say and I feel he ask the questions that needed to be asked.
Dr. Tay provides an invaluable service related to sensitive medical issues with class and respect. He put my mind at ease and I feel very confident in his diagnosis and treatment directions.
Very knowledgeable, professional, and friendly. Addresses all concerns and answers all questions. As a physician myself, would highly recommend to my friends, family, and patients
Very thorough explanations, conservative treatment plan, exactly what I was looking for!
Dr Tay and staff were very friendly and explained my planned procedures in detail.
Like him, but saw him for about 5 minutes after waiting more than one hour. Not sure yet if I will continue to see him or not. Nurse (?) indicated that this was the usual.
Dr. Tay is very knowledgable and informative! We're glad to have him as our Urologist!
He made me feel confident that he is going to help me find out what is causing my medical complications.
Very good experience.
This visit to Dr. Tay was worth the wait. He is very personable while being thorough. He took time to explain the issue and the further treatment needed. He put my mind at ease and gave me assurance about the procedure that will be done.
Thorough quick and easy.
Dr Tay appears was very careful in ordering up the appropriate amount of tests and work-up prior to any diagnosis which is what I would prefer. Because no results are in yet it's hard to evaluate the doctor until a plan of treatment is discussed which will be after all the test results are in. Other than that I found that Dr Tay was very professional and is going to review all results before any recommended treatment.
I felt very comfortable with him as a doctor.
Dr. Tay is very professional, knowledgeable and truly cares about his patients. He is friendly and he is a great listener. I did not feel rushed or feel like a number . . he delivered very personalized care. He was committed and dedicated to resolving my health issues and I am so thankful to be free of kidney stone pain once again. I would highly recommend Dr. Tay and will continue to see him for my future health check ups and concerns, if any. He has an amazing staff from check in to check out. They were all so helpful, friendly and professional. I truly appreciated the great customer service! Thank you everyone, including the receptionist, the lab service provider, the medical assistant to Dr.Tay and the surgery scheduler! You should all be commended on your exceptional customer service!!!
Great office and staff, everything was moving smoothly for how busy it was, only drawback was the wait time. Almost 2 hours for a new patient visit and blood draw.
Zocdoc scheduled wrong time and day. Dr Tay. Not available. Dr Nelson saw me instead. Good visit otherwise. Thank you!
Always very happy with Dr Tay. I think it took so long to be seen because they were trying to squeeze me in as a favor. Highly recommend.
Muy buena atencion me presento toda las posibilidadez para encontrar mi problema
He was kind and thorough with his questions.
He was very clear on informing me of what I needed to have done. He was very compassionate in my care and helped me out as much as possible.
Dr Tay has been my urologist for 13 years and he has always been very friendly, punctual in addition to being very professional.