Dr. Ileana Serrano, MD
Pediatrician
At a glance
4.62 stars (26 reviews)
92% are satisfied with this provider ·
Accepts 25 insurances
Aetna, BlueCross BlueShield, Cigna, Emblem Health, Medicare, more+ ·
Works at Community Healthcare Network
Speaks English and Spanish
4.62
26 reviews
Bedside manner
4.8
Wait time
3.9
Recent reviews
Dr. Serrano is such an excellent pediatrician. I've really never met a more responsive doctor. My son had been seeing some specialists I was a little ambivalent about, and she listened to my concerns and was instrumental in getting him transferred to an excellent hospital/physician. When I had concerns about his eyes, she returned my call immediately, and gave me advice about whether to take him to the er, but also mentioned she was going to follow up to see if she could find an er that would still have an attending pediatric ophthalmologist on duty (it was late in the day) and confirm her recommendations regarding whether to take him in (She did both- and it was so appreciated!) She's incredibly conscientious about following up with me to see how he's doing, making prompt referrals, and being involved and in communication with his other doctors.
She's also very thorough at each visit (especially given the constraints of a busy community health center!), and makes sure to ask about (or entertain my first-time parent freak outs regarding) all manner of health and developmental concerns. Truly fantastic!
June 17, 2015Noel Nicholas S.Verified patient
Dr. Serranno is an extraordinary doctor. She is alway very responsive to any and all concerns I have with my daughter. For sick visits, she goes above and beyond to accommodate with a reasonable appointment time. She is extremely empathetic, understanding, knowledgeable and one of the best overall the best Doctor I have ever encountered. I have seen many medicaid Doctors in my life that treat their patients like numberswith waiting time reachingredients nearly an entire day or afternoon! Dr. Surrano takes the time to know her patients and genuinely cares for their health and well being. I would recommend her to everyone and everyone. It's not often you find a person in health care that not only knows what they are doing, but loves what they do.
More than 1 year agoMakaila S.Verified patient
Ileana Serrano does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Popular visit reasons
Allergy Consultation
Annual Physical
Child with Fever
Ear Infection
Hearing Problems
Pediatric Consultation
Pediatric Emergency
Sleep Problems
Allergy Consultation
Annual Physical
Child with Fever
Ear Infection
More about Dr. Ileana Serrano, MD
Dr. Illeana Serrano is a board certified pediatrician treating pediatric patients in Manhattan. She is part of Community Healthcare Network – a group of Federally Qualified Health Centers which offer quality, affordable care at a low cost to patients. She speaks English and Spanish.
Dr. Serrano strives to improve the quality of her patients' well-being by collaborating with them and setting attainable health goals. She takes the time to get to know each child and his/her parents through a comprehensive initial visit. Well child care including school physicals and vaccinations, as well as sick care is provided. Dr. Serrano has a particular interest in pediatric obesity and has spearheaded initiatives within the network to try to address this ever increasing problem. She has late hours once a week to help accommodate the working parents of many of her patients.
Dr. Serrano is a Fellow of the American Academy of Pediatrics. She completed her undergraduate degree at Duke University and her medical degree at the Mount Sinai School of Medicine. She completed her internship and residency at the Mount Sinai Hospital.
Education & experience
Education
Medical School - Icahn School of Medicine at Mount Sinai, Doctor of Medicine
Icahn School of Medicine at Mount Sinai, Residency in Pediatrics
Practice
Community Healthcare Network
Certifications
American Board of Pediatrics
Professional memberships
American Pediatric Society/Society for Pediatric Research
Background
Languages spoken
English
Spanish
Gender
Female
NPI number
#1508075441
Ileana Serrano does not participate in Zocdoc to offer online booking at this time
Similar providers on Zocdoc
Top-rated
Closest to you
Available today
Emily Maxson, APRN, RN, NP
Pediatric Nurse Practitioner
5.001 reviews
3.5 mi3433 Agler Rd, #2800, Columbus, OH, 43219
Next available: Nov 6
5.001 reviews
3.5 mi3433 Agler Rd, #2800, Columbus, OH, 43219
Next available: Nov 6
Dr. Chukwujekwu Okpalaji, MD
Pediatrician
4.78334 reviews
Rendville, OH, 43730
Next available: Nov 5Offers telehealth
4.78334 reviews
Rendville, OH, 43730
Next available: Nov 5Offers telehealth
Elizabeth Janess, APRN, RN, NP
Family Nurse Practitioner
4.333 reviews
39.5 mi1063 Harding Memorial Pkwy, Ste A, Marion, OH, 43302
4.333 reviews
39.5 mi1063 Harding Memorial Pkwy, Ste A, Marion, OH, 43302
There are currently no additional providers matching this criteria
Emily Maxson, APRN, RN, NP
Pediatric Nurse Practitioner
5.001 reviews
3.5 mi3433 Agler Rd, #2800, Columbus, OH, 43219
Next available: Nov 6
5.001 reviews
3.5 mi3433 Agler Rd, #2800, Columbus, OH, 43219
Next available: Nov 6
Dr. Chukwujekwu Okpalaji, MD
Pediatrician
4.78334 reviews
Rendville, OH, 43730
Next available: Nov 5Offers telehealth
4.78334 reviews
Rendville, OH, 43730
Next available: Nov 5Offers telehealth
Elizabeth Janess, APRN, RN, NP
Family Nurse Practitioner
4.333 reviews
39.5 mi1063 Harding Memorial Pkwy, Ste A, Marion, OH, 43302
4.333 reviews
39.5 mi1063 Harding Memorial Pkwy, Ste A, Marion, OH, 43302
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.62
Wait time
3.85
Bedside manner
4.85
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
26 reviews
Most relevant
If doctors do not arrive until five than why have 2:30 appt slot only complete waste of time. This wait Time is ridiculous.
November 2, 2015Gavin D.Verified patient
She was awesome and through, very helpful and informative. Great with my daughter as well.
More than 1 year agoInitials hidden
Me encanto lo amable que es la Dra, y vi su gran disposicion y atencion con mi hija
August 20, 2014Iris R.Verified patient
Great caring doctor and even makes phone calls herself! So glad we found her.
January 30, 2015Rivi D.Verified patient
she is a very good doctor and she takes really good care of me
August 4, 2014Latania Y.Verified patient
Very good, very thorough. Knowledgable about breastfeeding.
April 23, 2015Penina M.Verified patient
Great, caring, thorough pediatrician.
February 8, 2016Elise G.Verified patient
Great
September 22, 2015Musa U.Verified patient
Dr. Serrano is such an excellent pediatrician. I've really never met a more responsive doctor. My son had been seeing some specialists I was a little ambivalent about, and she listened to my concerns and was instrumental in getting him transferred to an excellent hospital/physician. When I had concerns about his eyes, she returned my call immediately, and gave me advice about whether to take him to the er, but also mentioned she was going to follow up to see if she could find an er that would still have an attending pediatric ophthalmologist on duty (it was late in the day) and confirm her recommendations regarding whether to take him in (She did both- and it was so appreciated!) She's incredibly conscientious about following up with me to see how he's doing, making prompt referrals, and being involved and in communication with his other doctors.
She's also very thorough at each visit (especially given the constraints of a busy community health center!), and makes sure to ask about (or entertain my first-time parent freak outs regarding) all manner of health and developmental concerns. Truly fantastic!
June 17, 2015Noel Nicholas S.Verified patient
Just so amazing! Very thorough.
February 10, 2015Rivi D.Verified patient
Dr. Serranno is an extraordinary doctor. She is alway very responsive to any and all concerns I have with my daughter. For sick visits, she goes above and beyond to accommodate with a reasonable appointment time. She is extremely empathetic, understanding, knowledgeable and one of the best overall the best Doctor I have ever encountered. I have seen many medicaid Doctors in my life that treat their patients like numberswith waiting time reachingredients nearly an entire day or afternoon! Dr. Surrano takes the time to know her patients and genuinely cares for their health and well being. I would recommend her to everyone and everyone. It's not often you find a person in health care that not only knows what they are doing, but loves what they do.
More than 1 year agoMakaila S.Verified patient
EXCELLENT
April 24, 2014Jeremy B.Verified patient
June 13, 2016Jaiden Y.Verified patient
April 7, 2016Ami H.Verified patient
January 29, 2016Initials hidden
October 8, 2015Ashton B.Verified patient
October 2, 2015Initials hidden
September 28, 2015Lachea L.Verified patient
August 27, 2015Harold L.Verified patient
May 31, 2015Love C.Verified patient
May 4, 2015Giacomo G.Verified patient
More than 1 year agoInitials hidden
January 27, 2015Elise G.Verified patient
December 2, 2014Liani L.Verified patient
More than 1 year agoInitials hidden
April 3, 2014Initials hidden
What practice does Dr. Ileana Serrano work with?
Dr. Ileana Serrano works with Community Healthcare Network.
Which board certifications does Dr. Ileana Serrano have?
Dr. Ileana Serrano is certified by American Board of Pediatrics.
What are common reasons for patients to see Dr. Ileana Serrano?
Dr. Ileana Serrano frequently sees patients for Allergy Consultation, Annual Physical, Hearing Problems, Pediatric Consultation, and Sleep Problems. You can see other visit reasons for Dr. Ileana Serrano on their profile.
What languages does Dr. Ileana Serrano speak?
Dr. Ileana Serrano speaks English and Spanish.
How do patients rate Dr. Ileana Serrano in reviews?
26 patients have reviewed Dr. Ileana Serrano. The overall rating for this doctor is 4.62/5. They have a 4.85/5 rating for bedside manner and a 3.85/5 rating for wait time. You can read individual reviews and ratings on their profile.