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Qualifications and Experience
Santee Family Optometry is East County’s premier and innovative optometric practice that offers a complete and up-to-date vision and eye healthcare experience under one roof for you and the entire family. Our philosophy is simple...treat every patient like we would treat family, with respect, integrity, and value. We strive to maintain a personal eye care service and preserve a strong relationship with our patients and community. Welcome to your eye care center… At Santee Family Optometry we strive to give each of our patients a professional, informative and quality eye care experience. We aim to provide you with the clearest vision by supplying you with the best materials and a large variety of quality eyewear in order to suit your needs and personal style. The doctors not only believe in providing you with the finest vision, but we also believe in helping you maintain the gift of sight for a lifetime through complete ocular health examinations. We are fully trained in the prevention, diagnosis and management of ocular diseases including those related to systemic diseases such as diabetes and high blood pressure.
Verified Patient Reviews
Very personable. Answered all my questions and explained all test results thoroughly. Left feeling good about the health of my eyes.
Did not see her but did see her associate. And was a very good experience like any other visits I have ever had.
Excellent visit with Dr. Gendelman. Always a pleasure, always on time.
Dr. Gendelman is so kind, genuine, and professional! she makes the eye exam process quick, easy, and well-informed. I definitely recommend her!
Very professional. Took her time to make sure my eyes were in great shape! Definitely recommended!
Very nice, explained everything.
She was super friendly and helpful!
Wonderful, friendly and helpful staff!!
I arrived a little early to my appointment, and only had to wait a few minutes to be seen. The office already had all of my paperwork printed out from Zoc Doc, so it was very easy to check-in. The doctor who saw me was very friendly and knowledgeable and the exam went smoothly. They already scheduled me for my annual appointment next year which is great!
Very kind, great all around!
I had an early appointment at 9am right when they opened. Got there 15 min early. The office was already opened and I was greated immediately. The wait time was less than 10 minutes. I had a pair of frames I loved already, but the prescription in them were bad and they said it wouldnt be a problem to get my prescription in my favored frames. I was told it would take 10-14 business days for them to arrive so I was plesantly surprised when I got a text, and email that my glasses were ready 8 regular days later. Everyone was pleasant and friendly including dr gendelman who answered all my questions and was super helpful. I would definitely come here again if I need new frames.
On time, nice atmosphere. Very friendly and professional . Answered all my questions and more.
Went in early to help my husband pick out his frames from his appointment a day prior. While there, they recognized us and asked if I had time to go into my appointment early. We were there maybe a total of 30 minutes. Dr. Irene is caring and attentive. She opens up the end of the appointment for any questions or concerns and really listens and answers questions. Very caring! Also very fast and easy service. They ladies at the front also know their jobs well and make everything go by quickly.
I was really amazed with the visit. At my other eye place it scout a 1/2 wait. Here I was in and out.
She is so nice, explains everything Very very happy with her.
Clean organized friendly I would recommend!
I hadn't had an optometry appointment in years and was expecting a much longer, more drawn out appointment. I did my check-in online so I was taken back to the exam rooms immediately upon arrival. The initial eye tests were done very quickly and everything was explained to me, which was much appreciated. I was taken to another room where I waited all of a minute or two for Dr. Gendelman. She, like the rest of the staff, was very friendly and personable. The exams with her also went very quickly, and I was especially pleased to have an eye drop replacement to the air puff test! I already had an idea of which frames I was interested in, so all in all, the appointment only lasted 30 minutes! The entire process was quick efficient, but I never felt rushed or pressured into anything. I would absolutely go back to Dr. Gendelman and her staff again!
It went very well She was very friendly and built me an origami canoe. Very professional!
I was very impressed with the service provided, all office staff was very professional and helpful. I would definitely recommend!
Very good service, highly recommended !
Profesional, courteous, thorough, friendly, prompt. Great doctor and great staff!
It was great, extremely friendly and helpful staff!
All of the staff were very courteous and friendly. Being able to fill out the paperwork online was great. Dr. Gendelman was professional, friendly and extremely knowledgeable. As with Siskel and Ebert .... I would give it two thumbs up.
excellent doctor and establishment! i've been going here for years and i would recommend it to anyone and everyone. knowledgeable and friendly doctor. helpful and professional staff.
I have been going to Dr. Irene Gendelman for about 5 years now, and I'm very satisfied with their friendly efficient service. Today (Saturday), I was in and out within 25 minutes and got a prescription for new eyeglasses. The staff is super friendly, and Dr. Gendelman is very professional and friendly as well, also detail oriented. They seem to have all the latest state-of-the art equipment and office decor is so stylish. It is very convenient for me, living in Santee, that they are right in the Sprouts Market center. I'm recommending them to anyone who asks, told my husband to start going there.
My family has been going to Irene Gendelman for several years. She is awesome! She explains everything. I highly recommend her and her staff.
It was an easy visit, and I was in and out in under 15 minutes for a contact fitting! The staff is always friendly and knowledgable and answered my questions about glasses lenses with ease! I adore this optometrist and highly suggest them for everyone.
I have been going to this office for 5 years. I now live in Ramona, but won't change. They are wondraful.
Was seen right on time, professional & helpful staff. Will definitely recommend.
She was super. Her Staff was incredibly professional as well. I would definitely recommend Dr Gendelman to anyone looking for a good Eye Dr and I will go back again!
Wonderful Dr will definitely be going back
Very professional in a very comfortable setting.
Very nicely decorated office. Relaxed atmosphere. Very patient staff, even when the client can't seem to follow simple directions.
Doctor & Staff are very professional
Dr. Gendelman was very professional and extremely knowledgable. She explained everything clearly and would recommend her to anyone who wants to see. Great staff too!
Everyone was very friendly, they keep a clean office, and I was in and out in no time. Great visit!
Friendly, fast appointment! Very impressed and will continue to recommend their office to family and friends.
Excellent service, felt like my concerns were addressed, never felt rushed or pressures. Would definitely recommend
Very professional and nice! All the staff was great!
Wonderful! Friendly staff. I came to this office with my kids after a terrible experience at another office. They corrected my kids' prescriptions and made us feel well taken care of in the process. Doctor Gendelman is amazing!
I had a great visit with Dr. Gendelman today. I haven't had an eye exam for many years. She answered all my questions and put me at ease. I would highly recommend this place.
Front receptionist greeted me very quickly. Doctor was very professional and had great bedside manner. Great and quick visit.
I have been visiting the office for the last three years and have been nothing but happy with the service that I've been given. Between Irene's wonderful bedside manner and her staff's courteous and professional behavior I have on many occasions suggested her services to friends and family.
Very friendly staff, clean atmosphere and just overall pleasant experience. Would definitely recommend!
the rating speaks for itself.
Very nice and welcoming.
Every process from the automated online appointment scheduler, through the doctor visit, to the customer service, was quick and delightful! Thank you Santee Family Optometry!
After visiting several different eye doctors over the years, I have finally found a home! The entire staff was exceptionally helpful, polite and courteous. Alex (at the front desk) let me know what was happening step by step. Dr. Gendelman made me feel very comfortable and I never felt as if I was being rushed through. They even let me know of an insurance benefit I was eligible for that I wasn't even aware of. Absolutely fantastic!
Loved the Dr. and the staff. And the office was beautiful. The girls up front were very nice and helpful. I certainly would recommend this office to family and friends. Thank you
Very clean and professional office with incredibly kind and helpful staff. Doctor Gendelman had a great bedside manner and was very efficient with the exam. Thank you!
Excellent treatment, left feeling knowledgeable about my eyes and their health . True professional.
Dr. Gendelman and her staff are above all else. Although the location is small, they have trendy eyewear, and can even order something special if they don't have it in stock. I never feel rushed, and they are always as quick as possible while helping you.
I have been going here for over 3 years. Love Irene and this office. Highly recommend to anyone.
I was on vacation in San Diego and woke up with a red painful eye. Was on vacation in San Diego. Woke. Up with a red painful eye.Made an appt for 4pm . They called to see if I wanted to come in at 10 as they had a cancellation. I couldn't, make it at 10. They told me I could come in before 4 and they could see me, but that I would have to wait to be seen. I got there at 11:30 and waited LESS than 5 mins!!! Dr Gendelman was awesome. What service! What a great staff!!! Highly recommended!
Dr. Henry was wonderful, very sweet and explained what she was seeing when examining my eyes. It was nice to have someone tell you what they are looking at and that everything looks good:) Nice modern office. All the office staff are very kind and friendly! Will definitely return as needed!
Dr. Gendelman and her staff were kind, courteous, patient, and accommodating with me and my son, who has ASD and an anxiety disorder, which often leaves him nonverbal. They were great with hearing our advice on how to interact with him, allowing us to come in and pick our frames out and "get acquainted" with the office and office staff a week before our exam (so things would be familiar for my son), and so forth. They were wonderful, and Dr. Gendelman's calm demeanor is a perfect fit for us. Great kids glasses, and great help. I love to support small businesses and great practitioners. This was a two-fer.
Irene tells you everything she is going to do. Very friendly. Her staff is the same way. Just great. I will be going back.
Very happy with everything.
Quick appointment!! I was in and out in less than 30 minutes and all services were done and completed in a professional manner!
I appreciated the fact I could fill out new patient forms online prior to my visit. No clipboards and paper forms when I got to my appointment. I was pleased with the quality of the equipment available in the office. Retinal imaging was available, though I did not use this service on this visit. I appreciated the doctor assisting with front office type job tasks, checking people in, running insurance coverage checks, checking my prescription, etc. She and her front office employee Wendy were both very helpful and assisted one another quite efficiently to minimize patient wait times. When selecting my eyeglasses frames, I thought the selection for men was quite good and for women seemed even better. I selected several frames to try on and did not feel pressured to get done quickly while I made my choice. I also asked for a frame style they had in the office in a different color and was offered to have it ordered in for me at no cost or obligation to buy. I declined, but that was nice. After selecting my choice of frames, two measurements were done to fine tune the lenses and frames to fit my face better and ensure the thinnest lenses were made that still fit my needs. I haven't had that done at previous optometrists, so thought that was nice that they would do that.
Professional, competent, friendly, services. Everyone ,from the door, were awesome!
She is such a refreshing change from my previous eye doctor. I have not had a bad visit with her. This visit was specifically to get contacts and everyone was so helpful and informative. I left feeling confident in my ability and look forward to my follow up visit in a week
She spent the time necessary explaining the changes in my prescription in such a way that I fully understand what I needed to know and do. She was also very open and professional at the same time. A rare combination these days.
Very personable and professional.
She was so awesome! it was my first time ever getting my eyes checked and she explained every step to me and why she was doing it! :) Also, was in and out very quickly so she is very respectful of your time!
Dr. Gendelman was absolutely amazing. Very knowledgable and her staff was extremely friendly. Will absolutely recommend them to anyone and will definitely be back!
Amazing! Knowledgable and friendly staff.
Always a great experience!
Very quick and informative!
Was fast, explained everything and office staff was nice
Very nice and modern practice. Relaxing atmosphere and good Doctor.
I've been seeing Irene for years now and I always have a great experience. She's very friendly and the appointments go quickly.
The visit went well. She even took my friend as a walk in that same day. Great Day all around!!
My visit was absolutely great. Didn't wait long at all. Great staff as well.
Very professional, courteous, and explains each step of the procedure. Detail oriented and personable. Highly recommended. Large selection of frames and knowledgeable personnel to assist in selection.
Fantastic service from all office associates !!! Thank you !!!
the whole staff is great, helpful and friendly. They answered all my questions and got me in and out fast
It was easy to schedule an appointment. I filled out all of the paperwork online ahead of time and she was right on schedule. Pleasant staff and a nice office. Overall a great visit!
Clean facility, friendly staff that are willing to answer questions without hesitation, got there and was seen within 10 minutes. Dr. Gendelman was great with my son and very personable.
Very comfortable and professional staff and environment.
Very happy with my first visit!
She was great! Office is very nice and clean. Staff was great. I would recommend this office to anyone!
It was very good
Dr. Gendelman and staff were friendly and efficient. I would recommend this optometrist to all.
Very nice place. Everyone very polite and helpful. Not over scheduled. My wait was probably longer, because I arrived early. Process started before actual scheduled time. Our new family optometrist.
The exam and office visit went very well. I ordered two pairs of prescription glasses based off her exams and I'll wait to see how well they work. I've had other glasses prescribed that have sadly disappointed me in providing vision comfort and correction of vision.
Dr. G and her staff are awesome. They make you feel like family and the quality of their work and service are unmatched by anyone in the business. Ditch Lens Crafters and enjoy the quality that comes along with a personal touch.
Friendly, helpful staff. Doctor was competent and friendly as well.
Fantastic office, staff and selection. Verrrrrry happy with this office and will be going back
Very professional and friendly.
Very nice and gentle when pulling metal out of my eye, i felt no pain whatsoever.
Good first meeting, got in and out pretty quick, but it was a thorough exam. Prices are reasonable, the selection was good and the office was nice.
The staff was friendly and quick. They also were extremely helpful when I was picking out my first pair of glasses!