Dr. James Lee, MD

Dr. James Lee, MD

Head & Neck Surgeon
617.8 mi · 354 Old Hook Road, Suite 204, Westwood, NJ 07675

At a glance

4.55 stars (105 reviews)
91% are satisfied with this provider ·
Accepts 32 insurances
Aetna, BlueCross BlueShield, Cigna, Emblem Health, Medicare, more+ ·
Has 20+ years of experience
Graduated from New York University, Doctor of Medicine
Works at Northern Valley ENT
2 office locations
4.55
105 reviews
Bedside manner
4.4
Wait time
4.3

Recent reviews

I had to schedule an emergency visit after my initial visit with another doctor was cancelled. I was able to schedule my new appointment for the same day. After being diagnosed with a double ear infection, I had since lost all hearing in one ear and was quite anxious to see a doctor as soon as possible. While I had filled out paperwork on Zocdoc, it wasn't there so I had to fill things out again. The office was crowded and I settled in expecting a long wait because of the last minute appointment. I was called in (well, I thought I was, I couldn't hear and got up and was half way down the hall before we realized it!) and then went back to wait. After roughly 40 minutes I was called in (for real this time). After Dr. Lee introduced himself, we discussed why I was there then he did an exam. Confirmed what was going on and was able to put my mind to rest about the temporary hearing loss I was experiencing due to infections. We discussed options if things didn't clear up on their own and I was on my way. Yes, it was quick but I didn't expect a long visit. The staff was pleasant, even joking with me about trying to take someone elses appointment. While I appreciate the levity and efficiency, I appreciate being able to see him on the same day due to an emergency even more.
Verified patient
The dr identified the problem right away and was able to perform the necessary procedure on the spot. He was professional and kind to my nervous son. I recommend Dr Lee.
Verified patient

Office locations

1
1.
Northern Valley ENT
615.7 mi · 354 Old Hook Road, Suite 204, Westwood, NJ, 07675
2
2.
Northern Valley ENT
617.8 mi · 163 Engle St, Ste 1B, Englewood, NJ, 07631

James Lee does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
Emblem Health

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Ear infection
Upper respiratory Infection (URI)
Acute sinusitis
Ear eustachian tube disorders
Hearing loss and impairment
Chronic nose and throat inflammation due to allergies
Ear infection
Upper respiratory Infection (URI)
Acute sinusitis
Ear eustachian tube disorders

More about Dr. James Lee, MD

Dr. James Lee received his Bachelor of Arts degree from the Johns Hopkins University and earned his Medical degree from New York University School of Medicine. He completed his residency in Otolaryngology at New York University Medical Center in 2003. He is board-certified by the American Board of Facial Plastic and Reconstructive Surgery and the American Board of Otolaryngology-Head and Neck Surgery. He is a Fellow of the American College of Surgeons and a member of the American Medical Association. He has published numerous articles in peer reviewed journal in the fields of both Otolaryngology and Facial Plastic Surgery. He has also made various presentations at the annual American Academy of Otolaryngology meetings. He is on staff at Englewood Hospital and the Valley Hospital in Ridgewood, NJ.

Education & experience

Education

Medical School - New York University, Doctor of Medicine
New York University Medical Center, Residency in Otolaryngology
North Shore-Long Island Jewish Health System, Residency in General Surgery
Johns Hopkins University (Bachelor’s)

Practice

Northern Valley ENT

Affiliation

Englewood Hospital and Medical Center
The Valley Hospital

Certifications

American Board of Otolaryngology

Professional memberships

American Academy of Otolaryngology-Head and Neck Surgery

Awards and publications

Castle Connolly Top Doctor
Fellow (FAAO-HNS) American Academy of Otolaryngology - Head and Neck Surgery

Background

Languages spoken

English
Korean

Gender

Male

NPI number

#1457335564

James Lee does not participate in Zocdoc to offer online booking at this time

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.55
Wait time
4.29
Bedside manner
4.44
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105 reviews
Most relevant
His staff was very friendly but he was quite indifferent and rushed through my appointment. I would not return.
Verified patient
Cool guy. Knew what to do and got right to the point. Gave me good advice and cleaned my ears good.
Verified patient
Everything at office was fine. Onoy thing is the zoc doc paperwork never got sent to the office.
Very happy with Dr. Lee. My ear infection cleared up rather quickly once I saw him.
Verified patient
He is very polite, professional and informative. The staff was helpful.
He was helpful and helped me to understand some questions I had.
Verified patient
Good doctor, but I waited 30 minutes to see him for five minutes.
Verified patient
ZocDoc was the key to a good, smooth patient-physician interface
He was very nice and his iffice staff were very friendly.
Verified patient
no-nonsense, directly to the point- very professional
Verified patient
I had to schedule an emergency visit after my initial visit with another doctor was cancelled. I was able to schedule my new appointment for the same day. After being diagnosed with a double ear infection, I had since lost all hearing in one ear and was quite anxious to see a doctor as soon as possible. While I had filled out paperwork on Zocdoc, it wasn't there so I had to fill things out again. The office was crowded and I settled in expecting a long wait because of the last minute appointment. I was called in (well, I thought I was, I couldn't hear and got up and was half way down the hall before we realized it!) and then went back to wait. After roughly 40 minutes I was called in (for real this time). After Dr. Lee introduced himself, we discussed why I was there then he did an exam. Confirmed what was going on and was able to put my mind to rest about the temporary hearing loss I was experiencing due to infections. We discussed options if things didn't clear up on their own and I was on my way. Yes, it was quick but I didn't expect a long visit. The staff was pleasant, even joking with me about trying to take someone elses appointment. While I appreciate the levity and efficiency, I appreciate being able to see him on the same day due to an emergency even more.
Verified patient
Not great bedside manor, long waits.
Be prepared to wait long hours! I would recommend to dedicate half of your day if you want to get consultation. My appointment was at 10:30am. I came in 15 mins earlier as requested, I was already waiting for approximately 1.5 hours at that time, I thought the doctor was already in the office and seeing other patients however the nurse told us that he would be late for another 30 mins. They should have told us an hour earlier that the doctor was late and the office should not be scheduling appointment if the doctor would not be there at that time. It's totally different experience from other clinics that I've visited, I would expect doctors/clinic to value their patients time.
Verified patient
He was an excellent physician who immediately diagnosed my problem and corrected.He sent me for further testing and diagnosed me with loss of hearing.
Verified patient
The doctor was great, he was very nice and caring. However I found it a bit frustrating to have already filled out information via ZocDoc and then to have to duplicate it when I got there on their paperwork. So be prepared to fill out forms.
Verified patient
Dr Lee was informative and cordial.
Verified patient
The dr identified the problem right away and was able to perform the necessary procedure on the spot. He was professional and kind to my nervous son. I recommend Dr Lee.
Verified patient
I've never been to a doctor where I was in and out in less than a half an hour and felt like I was given 100% attention and aid.
Verified patient
The receptionist staff was unprofessional. People who had appointment after me and came after me get to see doctor before me. It's my 1st time so I went there 20 min before appointment time, so that I can fill the forms and run the insurance ready before my appointment time. The receptionist staff was very rude, unprofessional, poor time management. Waiting over an hour to talk to Dr for 3 mins, is not ok for me!!!! Doctor was ok, same any others Doctor. , Nothing stand out for me to return there again! This is my 1st time having the worse experience with Dr visit.
Verified patient
It was quite and thorgh.
Verified patient
I am generally very skeptical of doctors, since most of them turn out to be just professional billers. I was very happy with Dr. Lee. His office was modest. he himself was pleasant, I did not feel rushed, and he did not try to make me take multiple unnecessary tests (this is the reason I had to find a new ENT. the one I went to prior to him was a scam artist). I will definitely go back to Dr. Lee.
Verified patient
Good office, friendly staff, very professional
Dr. Lee was very serious and right to the point. I'm not sure if I would go back again. I felt like he really couldn't explain in lay terms what was wrong with my ear. He didn't seem concerned and said it would go away on its on. I complain about feeling so dizzy and if there was something he could prescribe to help me with. He said antibiotic really wouldn't help. He then decided to give me something for the dizziness, but said it would make me tired. The office wasn't busy, I would have appreciated more time to talk about my ear and medical history to make me feel more comfortable and at ease with his knowledge.
Verified patient
He is a very considerate caring doctor. Listens patiently to the patient. Takes his time to explain any possible condition and or cure. Highly recommend him!
Verified patient
Dr. Lee is very Respectful, Courteous, and Prompt. He has awesome insight and takes the time to ensure that you are comfortable with your treatment and medical plan.
Verified patient
I read a few reviews of people waiting a long time. Using Zocdoc they had my info already and had me in the office within 1 minute. Overall good experience.
Verified patient
The conduct of this office was extremely unprofessional and down right insulting. After arriving 20 minutes earlier than my exam time I waited a total of 1 hour and 20 minutes before i was told the doctor was ready to see me, and that was only after i questioned why people who arrived after me were being taken ahead of me. You would think the office would want to make an impression on it's new patients but not the case at this office. They prefer to cater to their established patients. The doctor himself didn't leave an favorable impression on me either. So if you want to waste valuable time and get treated as if you're a burden rather than a concerned patient, then go right ahead and visit this office. I'm employed by a nuclear medicine facility so patient care is an absolute necessity. So i speak from my personal experience of being on both sides of the table. I will make sure to let any and everyone know to stay away from this office.
Verified patient
Dr. Lee is so Cool, Calm and Collected. He has the Best "vibe". He is very thorough and makes the patient feel at ease about their treatment. Diane is Super Friendly and Very Knowledgeable about ENT procedures. Simply a great team!
Verified patient
I really like dr lee-- he seems very confident and able, and that's what I look for in a doctor. No messing around and to the point. I trust him.
Dr. Lee was very knowledgeable. The only problem was that ZocDoc never sent the doctor;'s office the appointment I made so they didn't have me on their schedule. He still saw me. Do a better job, ZocDoc!
My girlfriend and I had just returned from a beach vacation and she had sand pebbles in her ear that was causing significant discomfort. We scheduled this appt with Dr. Lee 2 days in advance and were able to say him the day that we got home. the wait time in the office was a little extensive ~35minutes but I want a doctor that takes his time with his patients and properly diagnosis and treats ailments rather than someone that just wants to keep their calendar on track. She went in and came out 30 minutes later with a clean ear and no pain, crisis averted. Thank you Dr. Lee
Dr. Lee was so cool, when he scoped my nose and throat I asked if I could see the screen also and he turned it so I could even though it was more difficult for him, he is a really nice guy. He was extremely knowledgeable about my issues and recommended a great solution. When booking my appointment I was nervous when I saw how wide open his schedule was but after interacting with him I see that he really is an amazing physician. I deff recommend him and will go back for any future needs, great place, really clean really efficient office staff, thanks!
Verified patient
g00d job
Verified patient
i waited sooo loonggg......
Very professional. Great atmosphere.
The doctor was very attentive & considerate. He answered all my questions with patience and clarity. So far very satisfied with the treatment I received.
Everything was great
Verified patient
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Frequently asked questions

Which hospital is Dr. James Lee affiliated with?

Dr. James Lee is affiliated with Englewood Hospital and Medical Center and The Valley Hospital.

What practice does Dr. James Lee work with?

Dr. James Lee works with Northern Valley ENT.

Where is Dr. James Lee's office located?

Dr. James Lee has 2 office locations, including in Englewood and Westwood, view full addresses on Dr. Lee's profile.

Which board certifications does Dr. James Lee have?

Dr. James Lee is certified by American Board of Otolaryngology.

What are common reasons for patients to see Dr. James Lee?

Dr. James Lee frequently sees patients for Allergy Consultation, ENT Consultation, Hearing Problems, Sleep Problems, and X-ray. You can see other visit reasons for Dr. James Lee on their profile.

What languages does Dr. James Lee speak?

Dr. James Lee speaks English and Korean.

How do patients rate Dr. James Lee in reviews?

105 patients have reviewed Dr. James Lee. The overall rating for this doctor is 4.55/5. They have a 4.44/5 rating for bedside manner and a 4.29/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›Head & Neck Surgeons›Dr. James Lee, MD

James Lee does not participate in Zocdoc to offer online booking at this time.