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Dr. Jing Shen, MD

Ear, Nose & Throat Doctor

Dr. Shen was born and grew up in Shanghai, China. She moved to Texas in 1992 with her family. She is a graduate of the University of Texas at Austin with high honors in biochemistry and molecular biology. She then attended the University of Texas Southwestern Medical School at Dallas where she graduated with AOA honors. In June 2007, Dr. Shen completed her residency in Otolaryngology/Head and Neck Surgery at the University of Texas Medical Branch. Upon completing her residency program, she was invited to join the faculty of the Department of Otolaryngology at UTMB. She joins Houston ENT in 2009. She is board certified by American Board of Otolaryngology. She is interested in all aspects of adult and pediatric Otolaryngology.

In-network insurances

  • AARP
  • Aetna
  • Anthem Blue Cross

Specialties

  • Ear, Nose & Throat Doctor

Practice names

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - University of Texas, Southwestern, Doctor of Medicine
  • University of Texas Medical Branch, Galveston, Internship in General Surgery
  • University of Texas Medical Branch, Galveston, Residency in Otolaryngology

Professional memberships

  • American Academy of Otolaryngology – Head and Neck Surgery

Zocdoc awards

Speedy response
Scheduling hero

Languages spoken

  • English
  • Chinese (Mandarin)

Provider's gender

Female

NPI number

1508908971

Office locations

Houston ENT

18220 Tomball Parkway, Suite 155

Houston, TX 77070

Houston ENT

915 Gessner Road, Suite 280

Houston, TX 77024

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Dr Shen was very thorough with her questions and took practical steps when trying to resolve the issue.
Source: Zocdoc
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Excellent. Nice. Listens. Gentle.
Source: Zocdoc
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Everyone was very nice. I was seen right away by both the audiologist and Dr. Shen.
Source: Zocdoc
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The service at Dr. Shen's office was very professional and friendly. The wait time was not too bad; I arrived around 2:30 for a 2:45 appointment and I was taken back right around 3:00. I would not hesitate to go backto Dr. Shen and I would recommend her without reservations.
Source: Zocdoc
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Office staff efficient, doctor knowledgeable and professional.
More than 1 year ago
Source: Zocdoc
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My first visit was highly satisfying. The wait was a tad long but the competency, ambience, professionalism and, courtesy by her and the entire staff more than offset the slight wait. I unreservedly recommend her w/out exceptions.
Source: Zocdoc
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Pleasant experience. Thorough exam and thankfully not a long wait
Source: Zocdoc
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I made the appointment via Zocdoc for the sake of saving paperwork time when I get to the doctor office. But neither Zocdoc nor the doctor office let me know that the paperwork wasn't sent or received. So I had touse 20 mins to fill out the paperwork in the doctor office using their very awful pad.
Source: Zocdoc
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She's a very kind and good doc. Let's you truly all of your concerns. The wait time was kind of long.
Source: Zocdoc
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I liked the staff and the doctor. Personable, efficient and professional.
Source: Zocdoc
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It was great
Source: Zocdoc
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I have relied on Dr. Shen before, and as on those visits, she was a great help in treating me and educating me about my hearing issues. I especially like that she listens to and responds directly to my concerns andthat after I had a hearing test, Dr. Shen reviewed the results with me as well as the person who administered the test.
Source: Zocdoc
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She was very caring and thorough with my issue that I have had for two months proud to no she is my doctor the only help I need the prescription she sent to Kroger they need her to call them forher approval so the insurance company will pay I couldn't a answer in the office only machine and no return call yet but again great doctor
Source: Zocdoc
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Gentle with procedure. Explained what she was doing. Polite and professional.
More than 1 year ago
Source: Zocdoc
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I have known Dr. Shen for approximately three years and think she is a very caring and excellent doctor.
Source: Zocdoc
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I think she was very detailed in describing the issues I had with my ear. She answered all my questions I had. Very knowledgeable.
Source: Zocdoc
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I appreciated how quickly I was see by Dr Shen after I was brought to an exam room. She easily identified my issue and immediately set to correct it.
More than 1 year ago
Source: Zocdoc
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She was great and so were her medical staff. The two people I didnt feel were friendly were the ladies in the front. The two women in the front office, the one who checks in patience and the ones who checksyou out. Not nice, open and friendly. It a shame because good customer service is a must in today's bussiness. I hope I don't have to go back. They didn't pay any attention to the information I had provided in zocdoc. What the point of booking with this app if they are going to completely ignore it, then blame me of not tell them. When they clearly never even had a conversation with me.
Source: Zocdoc
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This was my second visit to Dr. Shen. She takes a lot of time to listen and is very thorough. I like her a lot!
Source: Zocdoc
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Excellent .
Source: Zocdoc
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The staff was cordial and Dr. Shen is great! I'm not crazy about that stylus pen pad - it's not very responsive. They sent me log-in to website where I could fill out forms online so I logged in beforehand andcould not find any forms to fill out. And I use technology everyday - iPad - etc.
Source: Zocdoc
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I went in for an ear cleaning and it only took about five minutes to do. Got back to work in no time.
Source: Zocdoc
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The paperless new patient forms was fast and easy. The notepad made filling out the dreadful pages very painless. The doctor and staff were very professional. I left the office feeling amazing. She was able to correct my issue so effectively.
Source: Zocdoc
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Professional, knowledgeable, courteous, "unhurried". Nice sstaff. Very good experience.
Source: Zocdoc
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Very knowledgeable and very personable.
More than 1 year ago
Source: Zocdoc
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Dr Shen is very patient and nice! Highly recommend her!
Source: Zocdoc
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She is very nice and professional doctor , I highly recommend her to you if you have ear problem .
Source: Zocdoc
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Excellent doctor, explained my condition quite well very talented. God Bless Her always Maria T - April 8, 2016
Source: Zocdoc
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Great service no problem at all!!
Source: Zocdoc
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Great doctor. Wonderful staff. Dr. Shen appeared to accurately discuss my condition with comfortable ease. After many years of tolerating a persistent annoyance, we may have it solved this time. Thank you, Dr. Shen!
Source: Zocdoc
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Dr. Shen was very professional. Her office staff and the audiologist were exemplary. Probably won't go back because I felt that I was rushed through. My issue was minor. However, I wasn't sure about that when I went into see her.
Source: Zocdoc
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Dr. She n is great. Good explanation with patience.
Source: Zocdoc
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Dr Shen is very good, she listens to you and discusses your concerns.
Source: Zocdoc
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Dr Shen very nice and understanding... Dr Shen takes her time with you and explain what I did not understand...
Source: Zocdoc
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Doctor and staff very polite and professional.
Source: Zocdoc
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Great ENT......highly recommend
Source: Zocdoc
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Good doctor. Very thorough
More than 1 year ago
Source: Zocdoc
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Love her!
More than 1 year ago
Source: Zocdoc
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Everything went very well. She was patient with me, answered all of my questions and after the examination explained everything to me. After the appointment I had my hearing tested, the Audiologist also explained all of the test results withme. I then saw Dr. Shen again and she further explained the results. I then saw the Audiologist again and she showed me the options for hearing aids. It was altogether a very good experience. I highly recommend this office and thank them for their care.
Source: Zocdoc
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Friendly, helpful staff. Short wait time. Dr. Shen took adequate time to explain what she was seeing and recommending.
Source: Zocdoc
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Thought she very very nice and professional!
Source: Zocdoc
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Great staff and doctor. Will go again for sure.
Source: Zocdoc
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I explained the issue that I was having with my left ear. She examined my ears and noted a common sense remedy. She listened very patiently.
Source: Zocdoc
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Pleasant in all respects. Vibrant front desk and excellent medical assistant. Doctor was thorough and very nice with both physical and verbal examinations. I would gladly endorse.
Source: Zocdoc
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My second visit with Dr Shen and it was just as great as first visit. She is very detailed and takes her time to explain what she is going to do and then does not rush to explain the test resultsand offers the solution and made sure I understood and even had written helpful instructions for me.
Source: Zocdoc
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The procedure was very uncomfortable.
Source: Zocdoc
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DR. Jing Shen greating with excellence atitude ,show her professional examination and consultation ENT.After throughly exam and test she given professional advise and treatment plan. I would recommend her to my friends and colleague.
Source: Zocdoc
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Dr. Shen was very thorough with her exams and explained in detail the procedures and the results. Great staff and great experience!
Source: Zocdoc
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Dr Shen was professional and knowledgable. She recognized my problem and immediately worked on the solution. She was gentle in her technique. She made me feel comfortable and confident that my problem would be fixed.
Source: Zocdoc
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My experience with Dr.Shen was awesome! All of the staff members and Audiologist were very nice.
More than 1 year ago
Source: Zocdoc
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