Dr. Jing Shen, MD

Dr. Jing Shen, MD

Ear, Nose & Throat Doctor
18220 Tomball Parkway, Suite 155, Houston, TX 77070

At a glance

4.74 stars (217 reviews)
95% are satisfied with this provider ·
Accepts 19 insurances
Aetna, Anthem Blue Cross Blue Shield, BlueCross BlueShield, Cigna, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from University of Texas, Southwestern, Doctor of Medicine
Works at Houston ENT
2 office locations
4.74
217 reviews
Bedside manner
4.8
Wait time
4.2

Recent reviews

Dr Shen was very thorough with her questions and took practical steps when trying to resolve the issue.
Verified patient
The service at Dr. Shen's office was very professional and friendly. The wait time was not too bad; I arrived around 2:30 for a 2:45 appointment and I was taken back right around 3:00. I would not hesitate to go back to Dr. Shen and I would recommend her without reservations.
Verified patient

Office locations

1
1.
Houston ENT
18220 Tomball Parkway, Suite 155, Houston, TX, 77070
2
2.
Houston ENT
915 Gessner Road, Suite 280, Houston, TX, 77024

Jing Shen does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Acute sinusitis
Ear infection
Swimmer's ear
Upper respiratory Infection (URI)
Hearing loss and impairment
Endoscopic sinus surgery
Acute sinusitis
Ear infection
Swimmer's ear
Upper respiratory Infection (URI)

More about Dr. Jing Shen, MD

Dr. Shen was born and grew up in Shanghai, China. She moved to Texas in 1992 with her family. She is a graduate of the University of Texas at Austin with high honors in biochemistry and molecular biology. She then attended the University of Texas Southwestern Medical School at Dallas where she graduated with AOA honors. In June 2007, Dr. Shen completed her residency in Otolaryngology/Head and Neck Surgery at the University of Texas Medical Branch. Upon completing her residency program, she was invited to join the faculty of the Department of Otolaryngology at UTMB. She joins Houston ENT in 2009. She is board certified by American Board of Otolaryngology. She is interested in all aspects of adult and pediatric Otolaryngology.

Education & experience

Education

Medical School - University of Texas, Southwestern, Doctor of Medicine
University of Texas Medical Branch, Galveston, Internship in General Surgery
University of Texas Medical Branch, Galveston, Residency in Otolaryngology

Practice

Houston ENT

Certifications

American Board of Otolaryngology

Professional memberships

American Academy of Otolaryngology – Head and Neck Surgery

Background

Languages spoken

English
Chinese (Mandarin)

Gender

Female

NPI number

#1508908971

Jing Shen does not participate in Zocdoc to offer online booking at this time

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Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.18
Bedside manner
4.75
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217 reviews
Most relevant
Excellent doctor, explained my condition quite well very talented. God Bless Her always Maria T - April 8, 2016
Verified patient
Friendly, helpful staff. Short wait time. Dr. Shen took adequate time to explain what she was seeing and recommending.
She was just great very nice and very went right to the problem- I really liked her,and my ear fells better already..
Verified patient
This was my second visit to Dr. Shen. She takes a lot of time to listen and is very thorough. I like her a lot!
Verified patient
Dr Shen very nice and understanding... Dr Shen takes her time with you and explain what I did not understand...
Everything went just as it is supposed to go. She managed the problem quickly. The appointment was pleasant.
Verified patient
She has Zero ability to care about the fact that her patient was kept waiting 2 hours to see her - Terrible !
I really like Dr. Shen she was very good and explain everything for Lauren and me. Happy that we choose her.
Verified patient
She's a very kind and good doc. Let's you truly all of your concerns. The wait time was kind of long.
Verified patient
I have known Dr. Shen for approximately three years and think she is a very caring and excellent doctor.
As a first time patient I received very professional and comfortable service from the staff and Dr Shen.
Verified patient
Dr Shen was very thorough with her questions and took practical steps when trying to resolve the issue.
Verified patient
I went in for an ear cleaning and it only took about five minutes to do. Got back to work in no time.
Verified patient
I love Dr.Shen great doctor, she listened and laughed with me and I felt very comfortable with her!!!
Verified patient
Great Doctor. Good service. Pleasant staff. I love their new electronic check-in and payment system.
I wasnt happy with how it was run. I felt like the doc didnt listen to me and was rushing me out....
She is very nice and professional doctor , I highly recommend her to you if you have ear problem .
Verified patient
We were very impress with Dr. Shen as we found her to be very professional and highly knowledgable.
Verified patient
My experience with Dr.Shen was awesome! All of the staff members and Audiologist were very nice.
Verified patient
Dr. Shen is a scholar with a mild demeanor. She addressed my medical questions and concerns.
She was very nice and she explained everything so we could understand. very nice clean office.
Verified patient
As usual, Dr Shen was "Just What The Doctor Ordered" It was a pleasure using her services.
Verified patient
Professional, knowledgeable, courteous, "unhurried". Nice sstaff. Very good experience.
Dr. Shen was very thorough and knowledgable. I am so glad that I decided to go with her
Verified patient
Everyone was very nice. I was seen right away by both the audiologist and Dr. Shen.
Verified patient
I had a wonderful office visit with her, and was very satisfied with the treatment.
Verified patient
very good, waiting time is too long, more than 1 hr late than appointment time
Gentle with procedure. Explained what she was doing. Polite and professional.
Doctor Shen was thorough and professional and i will recommend her to others.
I liked the staff and the doctor. Personable, efficient and professional.
Verified patient
I was impressed with the professionalism and the knowledge of my problem.
Verified patient
Dr Shen is very good, she listens to you and discusses your concerns.
Verified patient
Pleasant experience. Thorough exam and thankfully not a long wait
Verified patient
Dr. Shen is excellent~ She solved my mother's problem right away
Office staff efficient, doctor knowledgeable and professional.
Verified patient
She is an excellent doctor. Very satisfied with treatment.
Great doc... Made my son and I feel completely at ease!
Verified patient
Dr Shen is very patient and nice! Highly recommend her!
Verified patient
The lady at the front desk is unprofessional and rude.
Highly recommend. Very patient and professional doctor
Verified patient
I love their new automated patient information system.
Verified patient
She is a Great Doctor and very CAAARIIIINNNNGGGG!!!!!
Dr. She n is great. Good explanation with patience.
Verified patient
Excellent. Nice. Listens. Gentle.
Verified patient
The service at Dr. Shen's office was very professional and friendly. The wait time was not too bad; I arrived around 2:30 for a 2:45 appointment and I was taken back right around 3:00. I would not hesitate to go back to Dr. Shen and I would recommend her without reservations.
Verified patient
My first visit was highly satisfying. The wait was a tad long but the competency, ambience, professionalism and, courtesy by her and the entire staff more than offset the slight wait. I unreservedly recommend her w/out exceptions.
Verified patient
I made the appointment via Zocdoc for the sake of saving paperwork time when I get to the doctor office. But neither Zocdoc nor the doctor office let me know that the paperwork wasn't sent or received. So I had to use 20 mins to fill out the paperwork in the doctor office using their very awful pad.
Verified patient
It was great
Verified patient
I have relied on Dr. Shen before, and as on those visits, she was a great help in treating me and educating me about my hearing issues. I especially like that she listens to and responds directly to my concerns and that after I had a hearing test, Dr. Shen reviewed the results with me as well as the person who administered the test.
Verified patient
She was very caring and thorough with my issue that I have had for two months proud to no she is my doctor the only help I need the prescription she sent to Kroger they need her to call them for her approval so the insurance company will pay I couldn't a answer in the office only machine and no return call yet but again great doctor
Verified patient
Frequently asked questions

What practice does Dr. Jing Shen work with?

Dr. Jing Shen works with Houston ENT.

Where is Dr. Jing Shen's office located?

Dr. Jing Shen has 2 office locations in Houston, view full addresses on Dr. Shen's profile.

Which board certifications does Dr. Jing Shen have?

Dr. Jing Shen is certified by American Board of Otolaryngology.

What are common reasons for patients to see Dr. Jing Shen?

Dr. Jing Shen frequently sees patients for Allergy Consultation, ENT Consultation, ENT Emergency Visit, Hearing Problems, and Sleep Problems. You can see other visit reasons for Dr. Jing Shen on their profile.

What languages does Dr. Jing Shen speak?

Dr. Jing Shen speaks English and Chinese (Mandarin).

How do patients rate Dr. Jing Shen in reviews?

217 patients have reviewed Dr. Jing Shen. The overall rating for this doctor is 4.74/5. They have a 4.75/5 rating for bedside manner and a 4.18/5 rating for wait time. You can read individual reviews and ratings on their profile.

Jing Shen does not participate in Zocdoc to offer online booking at this time.