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Qualifications and Experience
Dr. Keila Hoover is a board certified Family Physician located in the Westchester area of Miami, Florida. She has been practicing Family Medicine for almost a decade, both as a private practice as well as completing rounds at various prestigious Miami Hospitals. Born in Cuba, Dr. Hoover always wanted to be a doctor to help treat illnesses of all kinds. She completed her Medical Degree at the American University of Saint Maarten and went on to complete her 3 year Residency in Family Medicine at Tallahassee Memorial Hospital. Dr. Hoover and her staff are here to make your visit a pleasant one as well as build a long standing relationship that will last with your family for years to come.
Verified Patient Reviews
Excellent, very professional!
Dr. Hoover's office is highly efficient and professional.
Outstanding doctor and staff!!!
Quick and to the point. I LOVE HER. Love the fact that she has an in house lab and everything was pretty quick! I hate waiting around at doctors as you can see.
It was great but we waited 50 min to get in. Having a 10 month old with us made that 50 min seem like 5 hours. They were professional and i liked the fact that Dr Hoover ordered FULL bloodwork - all vitamins and everything else. Did an EKG and an allergy test. Nevere had such a thorough check up before.
She's awesome. Don't expect alot of time with the doctor here though. It's a popular place.
doctor doesn't spend enough time with you, five minutes max
I love dr. Hoover. She’s very quick in her appts very straight to the point but will prescribe what you need in order to make you better.
Great staff and awesome Dr.
Looks like this office caters to the Medicaid/Medicare people. Hours of wait time for a 5 minute or less visit. Never going there again.
First of all, I walked in and the desk staff looked like they didn't feel like being there, not friendly and quite rude with the eye rolls. When I told them i made the appointment through Zocdoc, the desk girl turned to the girl sitting next to her and said "you need to take this off of that," then looked to me and rolled her eyes at me saying "you're gonna have to wait over an hour" I said "thank you" and walked out. The office staff just lacked the professionalism of a doctors office.
Awesome & knowledgeable staff..
I met with the nurse practioner and she was fantastic. The conversation flowed all the way thru the appointment. She also had a student training with her, who was very helpful. Even the young lady who did my labs was very motivated and gentle while giving the shot to take my labs.
Always get attended quick , & everyone there is super nice.
Very informative and straight forward..
I've been going to Dr. Hoover for years now. Her business has grown as have the wait times while the actual time spent with the doctor has gotten shorter. If this had been my first vosit, it would also be my last. But I really like Dr. Hoover and trust her with my care. Her staff leaves a lot to be desired, though. From the rude front desk girls to her flobotomist who always leaves me with bruises, I think she needs to review her hiring practices. I also wish she'd move to a bigger location with more parking and maybe go into practice with more doctors or RNs so they can spend more time with each patient and move more efficiently. I'll continue to go to Dr. Hoover just because I've been with her for so long and I really do like her, but I think there's room for improvement.
Quick and good
Everyones very nice
Great like always
Excellent! Answered all my questions.
To the point and very informative. Will reccomend to family and friends
This doctor is a true professional, efficient, answers all your questions, likes to help her patients out however she can. Great office and staff!
It was a real excellent visit, very professional and at the same time very compassionate and interested in what you say about your symptoms.
AVOID. Very quick check up. Recommended I take additional treatments to bill additional to my insurer. I would never recommend this doctor.
Dr. Hoover was very attentive and made sure all of my questions were answered.
the girls there are amaizing they draw my blood without any error my husb first visit he was very impressed also i love my doctor and all the girls,will recoomend
Dr. Hoover is an outstanding physician. She is very efficient, knowledgeable and thorough. No nonsense! I have been seeing her for over 3 years now. B/P under control, cholesterol under control, and every other ailment I have had. She also encouraged me to get a colonoscopy since I am over 50 and have never had one before and gave me a referral. They found a polyp which was immediately removed during the procedure. She may have just saved me from a battle with cancer. Highly recommended by a very picky patient!!!!
Very professional great doctor!
Very good I really like her everything to the point and she tells you to do whatever you need to do
It was alright. The front desk customer service representatives have nasty attitudes. In addition, I had issues with services that were not made clear to me as to how much they would charge my insurance provides. Overall, I was not satisfied with this place. I have not returned.
She is an Amaxing Doctor. Listened and was very professional and caring at the same time.
The doctor lacks sympathy for her patients and is not personable at all. Always rushing and quick to medicate you instead of running tests. I went to her office on two occasions and both were for the same issue. I notified the doctor of few things I am allergic to. However, I was prescribed with something that has one of the two things I'm allergic to. It caused me to get even more sick and ended in the ER. Never again !! Very disappointed.
Love the doctor and her staff everyone is always great!!!
Visits are always a great experience. No matter how busy the office seems I always get seen right away.
She is great
Great first visit! Everyone was friendly and accommodating. Efficient. They took care of all exams, and bloodwork onsite. Made necessary appointments with specialists on my behalf and sent prescriptions over to my pharmacy before I walked out the door. Also, great bedside manner!
Dr. Hoover is very fast when spending time in the exam room. If you have a lingering question or concern, speak up! She isn't the type to hang around unless you need her to, but if you have something on your mind, she thoroughly addresses it!
Very thorough, thoughtful, and speedy.
Absolutely awful. Doctor left the building in the middle of my appointment ! The receptionist have me the wrong prescription and they were not able to correct it because the doctor disappeared. They held onto the prescription and told me they were going to correct it and when I went back to pick it up they told me that they never held any prescription for me so they basically just lost a prescription for a controlled substance. VERY UNPROFESSIONAL / MALPRACTICE
Horrible receptionist. Poor Attitude.
Very professional !!! Dr Keila Hoover and his staff have been extremely helpful to me with a variety of my issues. Despite having a busy practice, I’m almost always able to schedule an appt. In few days . Using the application in my smart phone ZocDoc , I received the Confirmation in 2 minutes I’ve consulted many MDs in my life, and it’s rare I’ve found one as knowledgalble, accommodating, and concerned as Dr. keila Hoover
Dr. Hoover is professional, efficient, and thorough. The service and convenience her office offers is outstanding.
I always enjoy my visits there. Little to no wait and the doctor is very nice. They do recommend certain things you do not request, but all covered so I was ok with it.
She's great! Quick . Takes great care of her patients
Dr. Hoover has a large staff and I was seen promptly, along with my annual blood work and physical. Fast and courteous experience.
Dr was very nice and polite. Listened and answered my questions. Was very thorough in visit.
Dr. Hoover is knowledgeable. I didn't even have to tell her to check me for my cold or allergies she just jumped straight to it. Quick and effective. To the point. Love her
Super profecional service and very fast .less than an hour . Recimended big times thanks dr hoover
The doctor came in and listened to my heart and lungs. That was my entire physical exam even though I mentioned to her that I had not seen a doctor or had a general checkup in three years and I was a new patient. She was also quick to perform an allergy test for unrelated symptoms.
super quick and very efficient
Dr. Keila Hoover is a very knowledgeable Doctor. She goes out of her way to help you save some cash and not only treats you for your illness but performs any further tests that might help in the long run. There is some room for improvement. One of the things would be her staff; with the exception of three ladies- the lady by the door who takes the appointments and schedules the follow-ups, the one that sits next to her and the lady who draws blood! The other ladies just don't seem to be on top of things and never have a smile on their face- even if you provide one! No pleases, no thank yous and no responses . My first time there, which was about a week a half ago, I almost filled out forms I did online(which I LOVED that btw)! If it wasn't because I asked, I'd be filling out forms for no particular reason since they obviously don't check first. Really unprofessional for front desk personnel. I'm an administrative professional and I've never been that way in 15+ years! As for Dr. Hoover: love her! Love the fact that she speaks with care, candor, professionalism and knowledge! The only negative thing I'd say about Dr. Keila Hoover is that she doesn't remember her patients. I understand having a ton of patients but she needs to at least do her homework prior to seeing her patients. Try and remember them! I'm a new patient and for my follow-up appointment she hardly looked at me, didn't know who I was, and didn't know why I was there! Really? I manage schedules for over 200 employees- I know ALL the names, some faces, but always do my homework prior to talking to them in case I don't know why they go see me! It's all about making me as a patient feel like I'm a person and not just a patient. Make a connection! Other than that (which are big things for me), I like the facility- very clean and organized and will visit again but only as needed. Sometimes some additional tests can wait just a bit and are not as urgent.
Everyone in the office was very rude and the doctor didnt pay attention to me while I was telling her about my headaches. She seemed very rush and disorganized. It was a horrible experience. I wouldnt recommend.
Dr. Hoover listened to what my concerns were, addressed my issues, the staff was excellent and nice, exactly what I was looking for. She's my new PCP.
Straight to the point and knowledgeable
My first visit and and i was very impressed.. Very friendly and caring towards your needs. Explained everything noce and simple..
It was a great first visit !
She is great! Efficient & listen to your concerns.
I think if I say she spent one minute with me. That's too much. And I was a new patient.
I had a great experience. Dr. Hoover was quick, but attentive. I had my blood work done with Claudia and she was very friendly.
I felt rushed after being there for almost an hour. For first time consultation I was not comfortable at all.
Fast, on point, no complaints! Will use again.
She was awesome as always, best doctor ever.
The doctor is very professional but too fast. I had questions I didn't have the opportunity to ask.
quick and to the point, ran necessary tests right away and gave treatment
The doctor was very thorough and I was able to get labs and everything done right away at the office.
Dr Hoover is a busy doctor. I have seen her for the longest time and I have seen her practices grow. Yet, she mantains the same level of service (or better!) I highly recommend her as a general and family doctor.
It was ok a little bit too fast for been first timer. I was prescribed medicine but realized never got the prescription, must call them back tomorrow
Best doctor in Miami in terms of office organization, staff manners, bedside manners, medical knowledge,and her resourcefulness.
The office was very busy, but I was taken in within 10 min of my appointment time, which I appreciate. However, I felt that I was rushed through my appointment because Dr Hoover only spent a few minutes in the room and seemed bothered by my questions.
The doctor is very straight forward, talks fast and very very knowledgeable. The wait time was not bad at all and the office looks incredible nice in the inside.
She was excellent. Very fast and efficient and her staff is very pleasant and made my visit comfortable.
It was quick and efficient. She listens to your concerns and gets right to work.
She is a great doctor, I have been going with her for years and she have been always very attentive and helpful with me.
She's quick and very nice. She cares about her patients and works with them to find the best treatment.
She is by far the best Dr. I've ever had! she's a kind compassionate professional who always makes sure that our treatment plan for my health conditions are always taken care of in a timely manner
Fast easy great blood work
Always a great experience.
I was able to make my appointment online and I also checked in...
Very good doctor very courtiest and she knows her facts.
Dr. Hoover is very friendly and knowledgeable. The office was busy and I was still seen promptly. She listens to everything you have to say and is very thorough. She takes the time to explain what ailment you may have and courses of treatment. An overall great experience. Highly recommend.
You can get an appointment with her very fast. But the waiting time, even if you have an appointment is between 30 minutes and an hour, sometimes even a little more. She is very fast, no small talks, but that means you have to be very fast with your questions too, no time for long explanations
Not very personal with the patient, quick visit less than five minutes, it seem as she had booked to many patients... The reception staff very rude... Will not visit that office again
Very pleasant. Very professional and attentive to your individual needs.
Dr. Hoover is one of the most knowledgeable physicians I have ever been too. She's quick and to the point. No nonsense and thorough.
It was great!!!!
Overall good visit. Very quick and easy.
Absolutely professional. I found it easy to talk to.
They wanted to charge me upfront and didn't even accept my gap insurance
She's very nice so energetic and always happy to see her patients.
Hadn't been to a PCP in a while and I must say from the appointment selection, registration and actually attending the clinic everything was very pleasant. My first visit was a little longer than expected but for good reason. You can really tell how much a Dr's office really cares about your overall health when additional exams are conducted at no additional cost in order to have the patient and the doctor become more informed on their overall health. The staff was very friendly and efficient and as I rember I had a positive interaction with every staff member I came in contact with. First impressions count and I can honestly say that because of how my first appointment went I'm able to feel confident that I made the right choice in selecting a PCP office. Thank you!
Dr. Hoover is great! However one of the girls at the front desk is exceptionally rude. She was rude on my 1st visit and she was rude again today when I tried to speak to her she attempted to silence me by talking over me while I was speaking and then tried dismissing what I was saying. It was an important matter in regards to paying for the visit, but she seemed more concerned with collecting my money for the visit than listening to what I was saying. Aside from her the rest of the staff is very pleasant and Heather is super sweet!
In and out in under 30 minutes . Listens to concerns and is proactive about testing according to age and how you present . Will be returning .
Excellent doctor! Very knowledgable . Highly recommend .
Dr Hoover has tons of resources and equipment to.do all kind of testing in house which saves lots of time. The wait is less than 20 minutes. Most drs ive been i have to sit down for hours. During the examination she goes right to the point and dont waste any time. All my family members go to her. Highly recommend her
It was great as always.
Very prompt. Pleasant. She focused on what I needed and I didn't wait long at all.
Awful. Despite the strip mall office location, the services were horrid! The wait times were terrible, and then when I went in, the nurse said she would come back to take my blood pressure, never came back, then another nurse came in to take some mouth swap without much explanation. I didn't get weight, my height wasn't taken, nor was my pulse and blood pressure. When the doctor came in the was cutting me off, not asking me about my symptoms, not willing to hear my questions regarding my medications, attributed my symptoms to stress, and without even examining me, she sent me to get blood work without telling me what she was testing. 3 days later I get a voicemail that the doctor received my results and wants me to come back in for a follow up. I was scared all weekend because that had never happened to me before. When I called on Monday morning to confirm the appointment I had made online, I was told that there aren't any appointments for a week. I said I was coming in anyway because she told me to. I waited over an hour. No vitals were taken, again, and again, the doctor rushed in and out without saying anything or examining anything, or asking about how my symptoms were even, and then sent me on my way with a vitamin b12 shot (the nurse left a bruise at the injection site, not normal for a b12 shot and proves how horrid this place it...and the bruise still there and not healing more than a week later...). She also wrote an order for a pelvic, breast and thyroid ultrasound, and didn't explain to me why. I would not recommend this doctor no matter what.
Dr. Keila Hoover has been my pcp for a little under a year and I am very pleased with her. She is professional, friendly and gets straight to the point of the visit/problem at hand. She gives me several options for my plan of care (when applicable); explains them and answers any questions I may have. Her staff is polite, helpful and really try to accommodate my schedule when I make an appointment, need med refills and leave messages to the dr. I recommend Dr. Keila Hoover to anyone who is looking for a knowledgeable, approachable dr. Thank you :)
I love this doctor and all her staff are just amazing. She is truly the best person in the medical field that I have very met or used. I recommend every one I know to use her as a doctor. The staff and Dr. Hoover are a very good team ?? and i absolutely love them all.??
Great physician, very quick and thorough.
Dr. Keila Hoover is great. She takes her time to listen to what you have to say. She's very kind. She makes you feel cared for. I recommend her to anyone. I drive from west Perrine just to be seen with her. I wouldn't go anywhere else.
I have respect for Dr. Hoover, but she has too many patients and seems like she's in bit of a hurry because of it. You know how no one likes to wait forever in a doctor's office? I feel like maybe waiting should be preferential compared to 2 minutes conversation with your primary care doctor who doesn't have time to care about you. Her office clerks aren't particularly friendly either.
The staff and office were fine. I think the doctor spent less than 5 minutes with me and didn't really get to the cause of the issue. I ended up seeing a specialist which gave me a better diagnosis.
Dr. Hoover and her staff are the best. They are friendly, knowledgeable and quick. I was able to get my lab work done right at the office which is a plus. Definitely recommend Dr. Hoover and her office.
She was very nice, and quick. All of the tests i needed to do were next door.
Very quick, appointment went great.
Perfect. It was short and sweet.
I ve been seeing Dr. Hoover for almost 9 years. She is the BEST!
If it's your first time and you're looking for the least awkward gyno ever, she's the one. I love that everything was not even "comfortable", though it wasn't uncomfortable, it was just in and out, seriously. I think the entire time I was there I spent maybe 5 whole minutes with Dr. Hoover. Can I say friendly? I can't say it because she was working. Can I say efficient? Definitely. Side note: Her office team is, let's use the word: Polite You can hear them talking smack about patients, which is unprofessional, but to your face, they're polite. Suggest this doctor? Yes. Love this visit? Eh.
She's great!!!!! Very experience great doctor!!!!
Amazing and compassionate doctor. The office is well set up and the staff is amazing. I wouldn't recommend anyone else except her.
Great as always.
SHES THE BEST!!!
I like her very knoledgeble smart and good
As always she is very professional
Wait time for first appointment was minimal. Dr. Hoover was friendly, professional and works fast. She diagnosed and ordered tests needed without wasting mine or her time. Staff is very friendly and stays busy working to help keep office flowing smoothly.
she is an amazing doctor I really liked her knows what things are with out having to do a million exams like others
She is great doctor that cares and is very professional.
Works fast but efficient. Office employees are very sweet and patient. Glad to have found Dr. Hoover.
Fast and to the point, I think it depends on your own preference because I lived the fact that I went in and out.
Excellent location. Very quick and painless!
I've known Dr Hoover for a few years now and she is just the absolute best. Wouldn't go to another Dr ever. She does it all!
Great experience! I highly recommend Dr. Hoover and her staff!
She was nice but works very fast. Depends on how you like your doctors visits to be.
She's awesome!! Just kinda long wait time, but the visit with her was fast and great!
Dr. Hoover is very professional and knows what she's doing. The office is organized and the staff is pleasant. I would recommend this doctor.
The reason for my appointment today, was to get blood lab results. Dr Hoover took the time to explain each lab value and areas that I may have a problem. She has a busy office, but her staff got me in to the back to see the doctor within 15 minutes.
I always go to dr Hoover. Make sure you don't go during lunch! Too many people. Which I understand because dr Hoover is good. She knows what she's doing.
i love it, easy to talk to, friendly, the staff is friendly as well n they are all there to answer all of the question, Dr. Hoover she makes her self avaliable.
Dr. Hoover was very knowledgeable, attentive and professional. She listened and addressed all my concerns.
The doctor was very attentive to all her pations like verry much how she attended me and my doughter.
Doctor Hoover is alway prompt and on point. She really meets you at the point of your needs and always friendly along with her staff. VG
Love her!! She's amazing really nice person takes the time to listen and answer all questions!
It was a great experience they took care of me in and out and the girl who took blood out was really nice.
Dr Hoover is very professional and thorough. She made me feel like I was the only patient there even though several were waiting in her lobby.
It was great I would go again , very professional and the doctor was great
A well run office. She was busy, but managed to take time for me.
Dr. Hoover really has a genuine concern for her patients.
Fue muy buena.
Excellent very pleasent
Dr Hoover was very professional and clearly cares about her patients. I was very pleased with her services and advice.
I've been a patient of Dr. Hoover's for many years. My 20 & 22 year old daughters also go to her. We all love her and highly recommend her services. She is quick, but thorough and caring with minimal wait time. The office also has a lab in-house, saving much valuable time.
She is down to earth. Does her job efficiently! In a timely manner. Awesome first visit.
She is very personable. Easy to talk to and relate to. Very straightforward but doesn't make you feel rushed. She is thorough and caring.
Good! Dr. hoover answer all your questions and She's very understandable.
Great, super professional, and answered all my questions! Highly recommend! I drive all the way from the beach to see her!
Excellent over all
Dr. Hoover was awesome....she was informative and very accommodating.
Awesome my appointment wasn't until 11am i got there at 930am and didn't wait long at all
Doctor doesnt do a check up asks how you she just comes in and says how can i help you ? Im not trying to buy something ! I dont like that but it was quick and i was out the door sooner than later
Very efficient and caring but a little to quick with leaving the room
This was the quickest an best doctor visit u have EVER had...Dr. Hoover was wonderful and answered all my questions. Highly recommended!!!
Very courteous, professional and fast. She answered all my questions and I actually saw her at my appointment time.
At first I was hesitant based on the office location but I found Dr. Hoover to be efficient and personable. I appreciated her being quick but also thorough (e.g. she probed my history and compelted a full physicial-plus she encouraged me to call after hours if my symptoms persisted.) I know sometimes the quickness makes people unsure but I appreciate it since I think she would give me as much time as I needed plus it meant my appointment was ontime (a first in my healthcare experience!)
Excellent will be back and taking the rest of my family
awsome doctor for my 18 year old autistic daughter with several health problems
Very attentive, friendly, and knowledgable.
It was great!!! I will see her soon