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Qualifications and Experience
**EXISTING PATIENTS - Please call the office for follow-up appointments. We may be able to offer you a better time than what's listed.** Dr. Kernilde Jean-Jerome sees adult patients as a nephrologist, and she treats adults and children as an internist and pediatrician. She holds certification from the American Board of Pediatrics. She is also multilingual, speaking English, French, Spanish, and Haitian Creole. In order to pursue her medical degree, Dr. Jean-Jerome attended the State University of Haiti. She continued her medical education at the State University of New York Downstate Medical Center. Here, she received residency training in both pediatrics and internal medicine. At the Albert Einstein College of Medicine of Yeshiva University, Dr. Jean-Jerome completed a fellowship program in nephrology. Patients visiting Dr. Jean-Jerome can receive a full range of medical services. She provides regular pediatric checkups, preventative medicine, disease screenings, and general consultations. Care is also available for issues including migraine, sinus problems, kidney stones, urinary tract infection and flu.
Verified Patient Reviews
I got here at 1:30 pm still waiting at 4pm This might be my last time visiting here very slow
On-par with the rest of the reviews here. Excellent bedside manner and very thorough in her exams. I felt like she really listened, is very knowledgeable and I received what I thought was proper care. The wait though--it was two hours. The staff was honest, though and I had the opportunity to go elsewhere but I decided to stay. Note: if you book a timed appointment here, do not expect to get that time. Other than this, I would return.
It took me an hour and a half to be seen. Did not appreciate the wait. The staff could have been more professional.
Does not take medicaid though.
Dr Jean Jerome is the best dr I've ever met. She's very profesional and so kind. I highly recommend her.
My visit with Dr. Jean-Jerome was really good. She is a very supportive doctor and looks out for her patients well being. I wish she had more permanent assistance around the office. This might shorten the wait time tremendously.
Dr Jean Jerome is a sweetheart! Well mannered, very profesional and so compationate! I highly recommand her. You will be in good hands people.
Hard to get an appointment.
I have been going to Mrs. Kernilde for almost 3 years now. She is knowledgeable, and has great bedside manor. The remaining staff don't seem to be held to the same standard. In every single physical I've had (3 now) the blood work has been messed up and I've had to come back in again to get my blood drawn. They forgot to request test A, or they forgot to put my name the tube for test B. In the most recent escapade, my records had not been updated for over a year despite 2 intermittent visits (resulting in improper blood work). The office is dilapidated, and I don't think I have ever seen paper towels in the bathroom. You set an appointment? More of a guideline then an actual appointment. I haven't waited less then an hour to see her, on average waiting beyond 2 hours. Whoever comes in first and puts their name on the paper is the person seen first. For a public free clinic that might work, but not for an office. I hate leaving negative reviews, but these are basic things every doctor's office has to be able to maintain. I like you Mrs. Kernilde, I hope these are things you can address.
She is always thorough!
***Low scores are for unnecessary wait times only. I understand doctors get overbooked and rarely do appointments run on schedule*** The good: This was my first time seeing this doctor. Receptionist was helpful and informative. Appointment went smoothly. Doctor was kind, listened and addressed my issues. The bad: I made the 1st appointment of the day, arrived almost 15 minutes early and still ended up waiting an hour to be seen. I returned for blood work the following day at 10 AM (opening time), having fasted since midnight the night before, and waited outside in the cold 15 minutes for the cleaner to finish cleaning the lobby. Then I waited an additional 45 minutes after checking in for the blood technician to arrive. An hour after I arrived, the blood tech finally arrived and saw the first patient. I was finally seen at 11:30 and was done in 5 minutes.
I love Dr. Jean-Jerome. She is an amazing doctor and really cares for you as her patient. The only issue I have is the wait time at her office. No matter when you come it is over two hours. I guess she worth the wait.
Dr. Jean-Jerome was extremely pleasant, and in the end I didn't mind the wait due to her presence. The rest of her staff is another question; they seemed a little confused at times as to what they should be doing. But I do plan to return, nonetheless.
Dr Jean-Jerome listened to all my complaints. Was very thorough with her examination and overall made you feel very comfortable. I would definitely recommend her.
Was told to arrive at 1:30 in order to meet the doctor immediately. Ended up waiting more than an hour. Doctor was fine, but facilities appeared to be run down.
Very kind, caring, and knowledgable. She took the time to PERSONALLY call a specialist for me and provide them with all my information. She genuinely cared, and answered all my questions.
It's my Dr since 2004 it's very good doctor I love her
It was my 3rd visit with Dr. JJ, it was a pleasure as always. Fast service and polite nurses.
She genuinely cares, therefore, she isn't going to tell you what she thinks you want to hear. I appreciate her honesty!
My visit was great! I was very pleased with Dr. Jean-Jerome, I felt heard, she was very knowledgeable.
Dr. Jerome was very kind and professional. She helped me with specific problems, expressed interest in me and made me feel comfortable. The staff was really nice and helpful, and Dr. Jermone's bedside manner was excellent. I will definitely go back to her, but perhaps during a less busy time!
I appreciate when a doctor is honest about the level of expertise they have and if a patient needs to be referred to a specialist, they are more than willing to make the referral. She was honest and knowledgeable in her area of medicine. She was also willing to do a series of test to find out more about the physical changes I am experiencing.
The doctor was quick once I saw her. She provided a lot of referral information. Even though I sought information about weight loss, I had to ask her for same. She was patient and had suggestions and a preventative plan that other doctors did not mention. My biggest concern was her assistant who referred to me and took my vitals while on a personal call. I dont want to know my weight or BP let alone someone else knowing same; the doctor should properly train her staff on HIPPA concerns.
She is a nice lady and she did a thorough exam. I would recommend her.
The wait time is forever. However, she is very kind, she listens and she really takes care of you!
Dr. Jean-Jerome is knowledgeable and has excellent bedside manner.
Great and thorough!
Very kind doctor. The appointment overall was quick and informative
She was wonderful! Very knowledgeable and kind in dealing with my son who was very uncomfortable and in tears because his swollen glands were so painful.
She was very polite and concerned about anything I had an issue about. Will definitely be returning. So far so good.
It was a good visit better than a lot of doctors offices I've been too the front desk was the best and the doc was sweet and polite and did help me with a my issues
I would not return to this office because the staff were not competent.
Very nice doctor
Dr. Jean-Jerome is a excellent doctor. I first booked an appointment with her because her office was within walking distance but after that I after that initial appointment I always went back to see her. Her staff is excellent as well.
THE VISIT WAS OK.
I went to see Dr. Jean-Jerome for a morning appointment, which there were few people when I walked in an hour early. I ended up seeing her 40 min past my scheduled time, so that was annoying. She is friendly, but got a tad distracted when talking about certain things that was indirectly related to one of my issues. Overall, I'll continue going to see her, since the visit was fairly pleasant.
Thank you Dr. Jerome for seeing me at the clinic on Monday. My experience was awesome. I was not seen rite away but within a half n hour I was out. Your supervisor Jewel were very polite, understanding n showed a lot of empathy. You were exceptionally good towards me. You listened to my complains attentively n was able to deal with my problem. For today I'm feeling 100% n I wanna say a big thank you to u. I most definitely would recommend anybody to come see u...
Dr. Jerome was great! She was very friendly and through. However, the female nurse at the front desk was extremely rude and the room where my vitals were taken in was disgusting. The room Dr. Jerome saw me in wasn't much better. The bathroom was dirty as well. To add insult to injury, it was two hours until I saw a doctor. I had a back injury and needed someone in my neighborhood with an open appointment, otherwise I wouldn't have stepped foot in this office. Dr. Jerome, you're wonderful! But everything else about my visit guarteened that I won't come back.
Very polite, wonderful personality, very thorough and helpful. Would recommend her.
Dr. Jean Jerome was very approachable, professional and easy to talk to about my health concerns. I really enjoyed my visit.
I was scheduled for a 10:45 am physical. I arrived at 10:30 am and the waiting room was packed. The physical space is very worn down, all of the chairs had stained upholstery. I waited until about 11:30 am to be seen by Dr. Jean-Jerome. Again, the physical space of her examining room was also very worn down and in need of some major TLC. She was very friendly and understanding and listened to my concerns but of course was rushed because of the amount of people in the waiting room. She suggested that I have blood work done, and told me to go back to the waiting room and they would call me back momentarily. I waited for another 45 minutes in the waiting room before getting up and telling the woman at the front desk that unfortunately I could no longer wait because I had other appointments that day and had not anticipated this one taking so long. She told me that I was the next on the list and took me back immediately. The tech was ready for me so I don't know what the hold up was. The man who did my blood work was also very friendly and professional and made me feel comfortable. Overall, it was an interesting experience and I probably will only return to get the results of my blood work.
She is a great doctor very caring and attentive to my needs
SHE WAS ON POINT AND PROVIDED ME WITH WHAT I NEEDED IN A TIMELY MANNER.
I really appreciated the staff who worked with me to clear up some confusion with my insurance company. They kept me well informed till it was my turn to see Dr. Kernilde. Once I was with Dr. Kernilde, I found her extremely personable and thorough. I mostly appreciate her sincere interest in my health and comfort. She did not rattle off a bunch of computer generated questions and I feel she took her time with me. She also worked with my work schedule to figure out how I can get some additional tests done at a sooner date rather than later.
Dr. Jean-Jerome is an amazing health care provider. Period. She's professional with a warm funny demeanor and great bedside manner. The wait time at the office can be a drag and the front desk receptionist is a bit...brusque so just be prepared. All in all I'll definitely go back to see the doc!
Great beautiful person
Horrific wait time, overly basic history and physical exam, and clearly did not care about the fact that I was distressed about my symptoms.
I arrived on time for my appointment only to find a packed waiting room. I asked the front-desk person how many people were ahead of me and was told four. With that I became slightly turned off at having to wait especially because I dragged myself to the office. I must say that I was pleasantly surprised that I didn't end up waiting any excessive length of time. My experience with every staff member was nice. They all showed some sort of empathy toward me (I guess based on the agony I appeared to be in). I was 'triaged' quickly and met with the doc about 15 mins later. She was really thorough and warm. I didn't feel like I was being rushed or that I was not being heard. All in all, a good enough experience to use her again. I felt very comfortable.
The office is not beautiful but the staff is professional and efficient. Dr. Jean-Jerome was very nice and funny.
Dr Jerome and her staff is very helpful, I've been going there for over 2 years.I've recommended Dr Jerome to my friends before and would continue to do so. The staff is very friendly and always ask how am I doing, offices is clean Dr. Jerome take her time listening to me. Love my Doctor Keep up the good work.wb
Dr. Kernilde is an amazing doctor. She did lab work for and once the results came in she noticed something was not ok she decided to do more to get to the bottom of it. She did not just give me pills and sent me off like my previous PCP. She is excellent and very well educated in her field. I would recommend her to everyone in need of a doctor.
I am always pleased with my visits with Dr. Jean-Jerome. She takes her time to talk to each patient and address all your concerns with care.
Dr. Jean-Jerome was very attentive. I did not feel rushed, she was thorough and made me feel relaxed to communicate my concerns.
I had a nice experience the place was clean and smell very good and everybody was very nice to me from the lady at the front desk to the guy taking my blood and the doctor I will be using them for now on
Dr Jean-Jerome was kind, but she was an hour late to the office (I had the first appointment time). They office was dirty, and the nurse who drew my blood kept dropping things on the floor (gloves, needles), he handed me labels that had finally printed after he logged into some site to get them and had to verify his login on his phone... He handed me the blood and the sticker and asked me to label it. There were a lot of unlabeled samples sitting around the room on the table and on the floor! Everything took forever. They asked for a urine sample, but the bathroom light was out. When I told them. The nurse who took my blood opened a closet and a bunch of stuff fell on him. He poked around asked the lady at the front desk, then disappeared. I was waiting for over twenty minutes and inquired to find out that he had gone out to buy lightbulbs. I left, after being there for over two hours, not even giving them the sample.
She was attentive and suggestive.
Googled the office and seen that it was a store front. I decided to put that aside and go anyway. The wait wasn't bad to be called as the waiting area wasn't the best but decent. Once I was in the room I was disgusted. The equipment was old and the chairs were dirty. I had my height and weight checked on one of the oldest scales I've ever seen. The MA that was assisting noticed where I worked and asked how she could get a job with me. I was then asked to wait in the waiting area for the doctor to call me. I took that as opportunity to leave and never look back. The feel of this placed creeper me out.
I've had nothing but positive experiences with Dr. Jerome and Jewel, her office manager. The office is extremely informative, clean, ran on time. Everyone is always so pleasant and nicely mannered. Jewel consistently answers all my questions before and after making my appointments. Dr. Jerome provides a safe, understanding, sympathetic private practice which I love the most. She is the first doctor that concentrated on the wellness of the mind, body, and soul . I can see Dr. Jerome being my permanent physician for now on. “Dr. Jerome is always available, she goes out of her way to “problem solve” using all of her contacts and knowledge to offer multiple solutions. I would highly recommend Dr. Jerome to anyone!
I came here simply to get a referral for a specialist. I chose this office only because it is in my neighborhood. Beside the fact that the office was still shuttered at 10:10 for a 10am appt, and apart from a hideous wait time, the front office staff was stand-out, hands-down, the WORST I've ever encountered. Rude, unprofessional, slow - they took a simple referral process and turned it into an epic battle of wills. I turned up at my referred dermatologist with the wrong referral and had to - in the waiting room - beg and plead over the phone with this office's staff to correct the problem so I wouldn't have to make the hour plus trek to the upper east side again the next day. After nearly an hour of 'it's not my FAULTs', and incessant call-backs, the 30-second computer click referral was finally coaxed out. I'm changing my PCP immediately and will NEVER EVER go to this office again.
Informative, excellent bedside manner and great sense of humor!
very informative of my lab results and i love dher already
There was a bit of a backup in the waiting room so I ended up waiting for quite a while, but Dr. Jean-Jerome found a way to squeeze me in after seeing how much pain I was in and was really attentive (as was her front office staff). She even went so far as to call me at home the following day to check up on me and to find out if I was starting to feel any better. The office isn't terribly polished but her professionalism and bedside manner more than make up for it. I would definitely visit her again.
I would diff see this doc again she made me feel very comfortable, asked me a lot of questions and knew what she was saying
Great bedside manner. Highly recommend.
Very thorough and makes you feel comfortable.
She was so nice and respectful also very professional she asked a lot of questions which I also loved, it made me feel as though she cared about my health and was truly trying to get a sense of why I was there as well as my needs all in all she's a great doctor !!!
Wonderful and knowledgeable Doctor!
Dr. Jean-Jerome is excellent, very knowledgable, charming and quite patient. She remembered both my son and myself from our visit from a year ago... i thought that was absolutely priceless and shows me that her clients are not just patients but human beings with human feelings. Highly recommended!
Pleasant. Her staff, as well as Dr. Kernilde Jean-Jerome were very respectable and professional in receiving me. I would recommend others to visit her services/office.
It was great. No complaints.
The doctor is excellent and staff are very nice
Very nice doctor, she has been great with my daughter but the standard 2 hour wait is absurd and the only reason I can't recommend her.
The entire staff were very nice
She was quite kind and considerate. She asked a number of question about my health that other doctors never did. I appreciated that. I would absolutely see her again if I need too!
Dr. Jean- Jerome was really good and very professional. She made me feel comfortable speaking to her and she was able to help me understands symptoms.
Loved it, I got a full physical and was in and out in three hours
Very professional....but yet friendly....
Great doctor! Very warm and thorough. I went on a Saturday, which is apparently busier than weekdays and the wait time was about three hours. If I had known ahead of time that the wait was going to be so long, I would have come more prepared. But other than that, she was excellent.
excellent attentive doctor
she was a well rounded person and i cant wait for my next visit.
very great i think,,the reception was wonderfull.she is very professional,the staff working with her is very good,they take time to assist the patients.Doctor Jean Jerome make me feel very confortable in his office,she took time to listen to me and find out together what's the problem.i like that.when i left the clinic,i was feeling so strong,the way she talked to me so nicely and make me understand i have to take my medication on time to get well.
The Doctor was a pleasure to meet and the office is nice and comfortable.
Wait was longer than expected, but the doctor was very apologetic. Doctor and staff were professional and I look forward to working with this team to coordinate my medical needs.
The receptionist was very rude and its not kid friendly and also it's states no eating allowed but there is kids who come there I think that is impossible to have that rule. I won't be back
The office is somewhat unprofessional and unclean. They also only accept cash. Dr. Jean- Jerome herself is pleasant and friendly, but was not able to fully address my issue. I decided not to schedule a follow up with the office because the wait time was so substantial and the practice did not leave me with a feeling of confidence.
She was great she made my son feel very comfortable
Great, highly recommended.
She was quick but thorough. Answered all questions with expedience and proved to have wide knowledge base. She also was very gentle with my son.
Very nice environment, very friendly. Doctor Jerome is a very pleasant and comforting Doctor!!!
Knowledgeable and friendly doctor and staff. Very satisfied.
me and my child was happy to visit with her and i will be back
Staff is very attentive and professional. Doctor is personable.
The first thing I noticed was how incredibly welcoming the atmosphere of the office appeared as soon as I walked in. There was ample seating, the staff was quiet friendly and there were plenty of magazines and a medical show on TV to help pass the time. Though it took quite a bit of time to be seen, nearly 75 minutes, Dr. Jean-Jerome was quite the physician. She was personable and thorough. I would gladly see her again. The office however only accepts cash, which was inconvenient, largely because I don't carry cash and I planned to use a Difference Card. Nevertheless, I got the treatment I asked for and she called within 24 hours to check on my condition. I highly recommend her practice, if you have the patience to deal with the wait and payment methods.
I was apprehensive at first when I was walking to the appointment (not in the best area). It was totally worh it though. Dr. Jerome made me feel so comfortable and after seeing her I felt 90% better the very next day.