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Qualifications and Experience
Dr. Lei Chu is an accomplished and friendly urologist based in Houston, TX. Dr. Chu graduated from Rice University in 2001 with a bachelor’s degree in Biochemistry. She received her M.D. degree from Baylor College of Medicine and completed her residency in urology at the University of Pittsburgh Medical Center.
Dr. Chu’s fluency in English, Spanish, and Mandarin makes her accessible to patients from varying backgrounds. She is also very adept at providing the best, comprehensive medical care to her patients.
Dr. Chu is a general urologist but has a focus on female urology and robotic surgeries, including robotic prostatectomy, robotic nephrectomy and robotic sacrocolpopexy for vaginal prolapse repair. Dr. Chu’s consultations typically last about 30 minutes, she is always very thorough and careful in her diagnoses.
Verified Patient Reviews
She was awesome. Very grateful to have her treatment moving forward. Lovely staff. On time.
To The point and professional
Staff keeps hanging up the phone. Takes a loooong time to get a return call for results, and you will need to call several times and get the phone hang up several times too. Doctor does not listen well and seems to be in a world of her own. I do not know who these other reviewers have been seeing with all the good comments. Sorry, I do not recommend this doctor.
Very professional doctor
This was my first visit to Dr. Chu, and I was very much impressed with her and her staff. The receptionist was pleasant and friendly. She greeted me and immediately began the check in process. I saw Dr. Chu in a matter of a few minutes. She was pleasant and complete, and seemed quite knowledgeable. She helped me feel comfortable, even though the subject for which I was there was somewhat embarrassing to me. I would highly recommend Dr. Chu for her professionalism and courteous care.
Dr. Chu was friendly, informative, and really made me feel better about what I was experiencing. She took the time to listen to all of my concerns, and even explained her decisions when she prescribed treatment. Her personality was upbeat and bright, and she even joked around with me. I didn't even sit down in the waiting room. I showed up one hour early and was immediately attended to. I look forward to going back in for a follow up.
Really liked this Dr. Loved that she accepts Tricare insurance for veterans. She listened intently, asked questions and really thought about treatment before recommending. Have already recommended her to someone else looking for a urologist.
Dr. Chu was very polite and professional. Highly Recommended.
She gave me up to date relevant information. Easy to talk to and seemed to genuinely want to help resolve my medical issues.
Dr. Chu is very caring, thorough, knowledgeable and professional. I have always had great results with my visits.
I got lost on my way to the office and was about 30 mins late for my appt and thought I wouldn't be able to be seen. When I arrived, the staff was friendly and sympathetic to my situation and I was still seen. The doctor was great and really went into depth about what my issue. GREAT experience!
One of the best experiences I have had at a Doctor's office!
I was in so much pain and didn't have the tolerance to wait for 1 hour in the waiting area and another 15 to 20 minutes in the exam room! Then, the doctor probably spent about 3 minutes -- 5 tops. I felt very rushed. Needless to say, it was not a great first time visit and will never come back.
Dr. Chu was great. She was very knowledgeable, personable, and professional. My visit was an overall pleasant experience.
She was great! Very understanding and caring!
It went very well very good at explaining procedure.
This was my second visit with Dr. Chu. She has an amazing bedside manner and is a great listener. Very knowledgeable and extremely comforting. I'll never go to another urologist.
She was great! She listened very well and ask great questions. She by far has one of the best bedside manners I have ever encountered with a urologist and I have been too many.
Dr. Chu was excellent! I felt like I was talking to a friend, that is how comfortable she made me feel. Even though I am sort of a jokester, she was very much a jokester too. It was really refreshing to find a doctor who actually listens to EVERYTHING you are saying, even ideas you may have in your head, and not shut you down immediately. I love that she actually listens and immediately had solutions to my concerns. I like that she even made other suggestions that would help with preventative maintenance regarding what I was seen for, for the future. She is really a great doctor and I highly recommend her to anyone but especially women. I know as a woman, talking about certain things can be discomforting but Dr. Chu was very calm and understanding. She will make you feel secure and comfortable!
Exceptional, caring and very professional. Like her a lot
Dr. Chu is very professional, compassionate, and comforting. I went in dreading the conversation we had to have, but immediately felt at ease and found myself surprising relaxed. She has a superb bedside manner and is a great listener. Highly recommended!
This was my first visit but doctor was professional, knowledgeable of my past conditions and set a plan to treat my current issue. Excellent.
Dr. Chu was very nice and professional. Her bedside manners were great. She was very informative and seemed to truly care about me and my issue. I would definitely recommend Dr Chu for anyone in need of a Urologist
She has a modern practice and is smart, efficient, and kind :)
Pleasant visit with Dr. Chu and well examine regarding the disease.
After being Neglected and mismanaged by 4 doctors I was delighted with this young professional! She said she would fax orders right then and there for the necessary labs and MRI and By the time I arrived at the hospital they were ready for me! Dr. Chu further endeared herself to me by telephoning me personally with the results...a personable professional lady indeed! I will return
Very impressive. Not just the Dr but her staff as well. Dr was very professional and courteous. Dr's assistant was very polite and genuine!
She was very good
Very impressed. I am very comfortable with her.
Very friendly and laid back but thorough. You feel as though she has your back in whatever problem you may have.
very nice and easy to talk to
Excellent and so professional
she talks too fast
Dr Chu is very nice, she did excellent professional job. She answered all questions I have and explained the situation I have, highly recommended.
Very personable, patient and knowledgeable.
Very thorough, professional and caring.
I THINK EVERY THING WENT VERY WELL.
She was great, and I'm glad I found her. Very thorough, and easy to understand when discussing medications/tests needed. The fact that she was only less then 1 mile from my house was just icing on the cake!
Excellent! !!! Me encantó el trato de la doctora leí Chu.
It was informative
Very kind and helpful.
Very personable!!! Very helpful!! Thank you!!
They had no record of my appointment. I booked it on zocdoc the previous day. They did work me in with no problems.
Professional about a difficult topic. Recommend. Best regards, Jan
Dr.Lei fue muy profesional y clara en la consulta
Part of the problem was I was sent next door for diagnostic tests, and the affiliated hospital had me wait over two hours, repeatedly lying to me about the wait time. I was then billed over five times as much I was told without warning a week later. Charge what you charge, but be honest about it, West Houston Hospital, and have your act together. Though there is a patient portal that requires logins, no one returns emails asking questions and multiple calls are needed to get test results. I liked Dr. Chu, but my fiancée had me cancel a followup appointment when she learned that they wanted to do a painful urologic procedure without even local anesthesia.
Easy to talk to. Down to earth.
Dr. Chu was very attentive and thorough. I appreciated the time she took with me and her staff was friendly and helpful as well.
Very professional and sharp at the point.
Doctor was very professional and knowledgeable. I highly recommend her
She is great, listen and takes her time making sure that she understands anything that's going on,
This was my first visit to this office. Front desk personnel were very friendly and professional. I waited only about 7 minutes to see the doctor. The most surprising thing was that Dr. Chu apologized for my having to wait--even those 7 minutes! Wow! I'm 69 years old and NEVER has a doctor even expressed awareness of my wait time, much less apologize for a delay (and in this case, for such a short wait time, compared to that of a lot of other offices). Impressive! Also, Dr. Chu was very congenial, efficient, knowledgeable and instilled confidence. Very professional. -M.D.
Doctor was very easy to talk to. She wasn't rushed and answer all of my questions. There were some issues contacting my insurance so the wait was longer than expected.
Very professional and knowledgeable.
She is very professional. She is very knowledgeable and friendly. I felt very comfortable talking with her.
very impressed so far
As a first time patient, Dr. Chu and staff treated me as a regular with professionalism, friendliness and courtesy. For others considering Dr. Chu, I highly recommend filling out the paperwork online, as that greatly reduced waiting time. An added bonus is their beautiful, recently renovated office.
Dr. Chu was thorough and professional as always. She has a new office that is very nice, more room and more comfortable than before.
Great visit... She explained everything I needed to know and she fit me in (as a new patient) on a busy FRIDAY!!!
My past experiences with Dr. Chu have always been pleasant. Despite the insane wait time sometimes, she's always been extremely personable and a joy to interact with. She's very to the point and can easily assess situations. I definitely recommend her as a urologist
Very impressed with Dr. Chu. She identified the problem and we're in the process of fixing it! She treated me as though I was the only patient she had - no rushing, no talking 'over my head', very professional with excellent 'bedside manner.'
The doctor was very professional and made you feel at ease during the whole visit. For sure, highly recommended.
she is very hardworking Dr, always pay full attention to the problem don't put you to rush very professional and very sincere,
Muy buena atencion
Dr. Chu was excellent. She was very friendly and made my visit very comfortable. I would definitely recommend her to anyone seeking a urologist. She's definitely someone you feel that you can trust and will give you feedback on your symptoms and how to go about easing whatever problems you have. She's one of the most friendly and open doctors I've ever been treated by.
Knew how to solve my situation in minutes
I feel really comfortable and sure she will help me, she is sweet and very professional. Absolutely recommend her.
Very quick/concise yet thorough - which is what I prefer. Tip for future patience: Call ahead to see when the ultrasound technician will be there. The ultrasound technician is only there once every two weeks, so if you think you might need an ultrasound, save yourself some money and schedule your appointment on the same day he/she is there.
Very good feeling!!!
Dr. Chu was awesome, very thorough and explained everything well. She made me feel comfortable, will definitely recommend her, especially for first time patients. The waiting room, however, was cramped and hot, uncomfortable. Not impressed with the staff, all tattoo's should be hidden in a professional setting, but that's just me.
Dr. Chu was thorough and to the point. The office staff was very helpful and treated me with much respect.
Awesome she is very good doctor and explains everything clearly
She was the most knowledgeable doctor I have seen. She is very through and leaves you with a good feeling about your problems.
It was good. I like her.
very comfortable visit with doc. she asked several questions, made some suggestions on treatment. gave us as much time as we needed.my first visit and I hit a home run. we talked to the staff up front and they were very friendly and helpful. A plus all around.
Dr. CHU is wonderful. She was very gentle and informative and took her time to adress my concerns. so happy I found this doctor. I will continue seeing her for treatment.
Dr. Chu is First Class all the way. But let's talk about the office Staff. WOW!!!!!! Very professional! The staff made me feel very comfortable as soon as I walked in. Dr. Chu made me feel like we known each other for years. I explained why I was there and Dr. Chu had a solution to my problem. Dr. Chu asked the right questions to my surprise. Gentlemen out there, if you never been to a female Urologist that treats men this is the lady that you need to see. And what I like about Dr. Chu, she looks straight into your eyes. Dr. Chu knows her stuff!!!! Dr. Lei Chu is Number One in my book!
Doctor and assistant : great. Waiting room : poor...
It was worth the wait!
Very professional and understanding
It was my first visit with her, but she was great. Very nice and informative. I will be sending anyone i know who needs her services to her. I recommend her.
A specialist to trust
She is excellent. I spent half day try to find female urology and took more than half hour to get to her office. The visit was worth it. She spend time listening to my issues and giving me good advice.
Excellent Doctor.... Made me very comfortable.
very nice and friendly, listen to my concern and easy going. Recommonded
Wonderful bedside manner, I felt very comfortable and confident in her recommendations. She knows her stuff!
she knows what she is doing, answered my questions accordingly, and strongly recommended.
Ok, I felt at ease explaining my health concerns to Dr Lei Chu