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Dr. Hernandez prides her self on being very though with her patients, making sure she identifies and resolves patient's clinical problems with her expertise in Internal medicine.We also do Allergy Testing and Treatment, Doctor Hernandez ensures successful treatment and follow up of every patient personally. She is sought after not only for her bilingual ability but also her second to none amazing bed side manner.
Verified Patient Reviews
I think that front desk receptionist shouldn't not discussed her or his personal lifestyle! Were every one needs to hear ! Or do there on line bank one of the receptionist was on the phone doing on her own line banking on the phone giving out all her information that is very unprofessional! I went early @ 9:30 my appointment was at 10 am and I was in seeing the doctor till 11:00 o'clock I didn't leave their office till 12 o'clock! I had to reschedule another appointment that I had ! From a previous appointment with my dental ! Poor front desk or receptionist rude ! On my first visit not good!
Dr. Hernandez is a very kind and an honestly caring doctor. She helped me with some urgent paperwork my company gave me with a short deadline. She is taking new patients; I needed an MD and I walked to numerous medical offices with no luck before a co-worker recommended her. Everyone in her office is very friendly also.
Very sweet lady. It was a quick intro appointment but she already has me set up for diagnostics. Recommended!
I really like Dr. Hernandez. She takes her time with you and doesn't seem to just rush from patient to patient. Plus, she has a great sense of humor!
She is professional, knowledgeable, thorough and caring.
Dr. Hernandez is lovely, very nice and compassionate. She really cares about her patients.
She was personable and caring. I didn't feel like a number or like she was commercialized to the big pharma like most offices are. She's real. She's thorough. She's awesome. Not close to me, but I'll be going back to her as my regular pcp.
If you don't listen to what she says, then her tone of voice is very pleasant, but unfortunately, she smiles while she's insulting me. She reads one piece of paper instead of my whole chart, so my history she has is condensed to just a few lines of text written by her young and inexperienced assistants. I understand being a doctor in this state puts doctors in a no-win situation, but the condescending attitude with a super sweet smile just makes me feel like worse about being a patient in a no-win situation.
I normally never do reviews, but I felt I should on this doctor. I went to her a few times. The staff was very friendly and the first few times I seen her she was very nice. My last appointment was a follow up on a test I had done. She was very unorganized asked me what I was there for. Didn't have the right test result information. Finally found it then told me my results. A month before I had blood work done and my results were different from my ultra sound results (this is about my thyroid). So I asked what would make it change from hyper to hypo. She got so mad she yelled at me and told me to be quiet and not ask her any questions. Then she looked at me and said stop looking at me like that. (I looked at her in confusion because I could believe what was going on) then she told me to zip it and looked at me and did the jesture. Also she looked at my husband and said how do you live with this women. Then she yelled a little more saying you have HYPO and you need to see an en-do-cro-no-lo-gist (slow like I was stupid) then smiled at the end and said your going to be fine honey and looks at my husband and says till death do you part. Then said thank god send you to me. Your going to be fine.. you have any questions honey... I didn't ask her any question I just let the nurse know I wanted a copy of my blood work and results and told her I will not becoming back. My husband was blown away how she acted and said that is not a doctor. I would definitely recommend not going here.
She is the best Doctor I have ever seen.
I will be switching primary care doctors. I informed her twice that I was pregnant and she told me "oh no, you're going to weigh 400 lbs ! "And I just look looked at her and told her no I won't I still have a pregnancy dietitian. When I tried to explain to her my symptoms of being sick she cut me off and said that I have what everyone else has and that she'll give me a shot and an antibiotic and she left. A few min later her nurse came in with the shot and I asked " is this safe while pregnant" l her nurse had no clue went to ask the Dr and loida came back and said "I'm sorry I forgot you said you were expecting, no you definitely cannot take this ! You're a smart girl, lots of rest and water you'll be fine hopfully a week". Could you imagine if I took the shot thinking my doctor cared and knows what she's doing?,I've never felt more disrespected. This wasn't my first time seeing her, I actually thought she was great up until this experience. I don't feel good in her office. Her nurses are very kind but she on the other hand needs to work on her manners.
She Was the most up beat, friendly doctor that I've ever seen before. My first time seeing a doctor in almost 10 years and she made me feel welcome and comfortable.
Got me in very fast. Seemed like she cares very much for patients health.
Dr. Hernandez, I felt, was a waste of my time. Too much time was spent on her personal issues, i.e her money troubles, her lack of medical insurance..in which she charged too much on her taxes and her x-rays costed way more than she expected and that she couldn't and didn't pay for or so she made a point to tell me so...and her lack of compassion for my health problems. Recently I needed two presctriptions filled and she prescribed me two f the same medications, different names and if it wasn't for the Pharmacy Tech at the pharmacy, it was unlikely I would have caught it and had reached well over maxium capacity of what medication I needed. I feel something is seriously wrong and I'm not sure what it is, but I will NOT be seeing her again.
She and her staff were extremely professional, friendly, courteous and made me feel at home. Waiting time in both waiting room and exam room were excellent, less than 20 minutes in waiting room no more than 10 minutes in exam room. But, most importantly, the doctor was great, knowledgeable and thorough with examining me. This was my first time and I wished I had this experience with some of the other physicians I previously had.
Que Es una exelente medico ,que se preocupa por sus pacientes.
Wait time was over an hour. This is completely ridiculous and unacceptable. However, once I was called into the room, Dr. Hernandez came in within ten minutes. She listened to my concerns and advised me
She was very unprofessional! This was my first visit with her and we were in the room together for about 15 minutes. She said she wanted to get to know me but she spent more than ten minutes talking about her friend in Boulder City who wanted her to join her practice. I was there to establish a new doctor, renew my prescriptions, and to find out about the numbing and tingling in my feet. She listened to my chest, chatted about herself, wrote up a lab slip, and sent mm en on my way. I will never go back to her!
It was an AWFUL experience! All she did was curse and was extremely rude the entire time with out a reason. I left and will report this doctor to the state board of examiners. Terrible visit, and danger to the public.
I was a new patient she was very reassuring and took the time to address my concerns and set up a plan of action for my treatment, I am extremely happy with how my visit went, the staff were all very friendly as well.
She was very thorough. She had a great personality. I felt that she cared about me. Love her. Her office is very far from me, but I will continue to be her patient.
She's lovely and caring. She talks a bit too quickly and leaves little opportunity to respond. I hope this is constructive criticism because I really like her. I'd rate her higher, but it was my first visit. I'd like to see how my 2nd goes.
Very good doctor as in, she listens & spends time with her patients.
This doctor is not professional at all. She kept cutting me off and not letting me talk. She told me it was unnecessary that I had been previously prescribed meds for anxiety and that when I gotnold it would ruin my life. When I went back to get my lab results, she kept repeating herself over and over and then paid more attention to making my husband feel bad for letting me be overweight- She is so rude. Will never go back and am already looking around for a new doctor. I dont believe the right answer to a patients question should be " blah blah blah." Ridiculous!
She is a very nice doctor, although she does like to chat quite a bit. She made me feel at ease and listened to what I had to say in terms of what type of treatment I preferred as I do not like to take medication.
See is just outstanding. I would highly recommend her. She is a true professional who takes her profession as it should be taken - the welfare of the patient.
Dr Hernandez was very nice and very professional. I am new to the area and she made me feel welcomed and very much at home. The entire staff was friendly and helpful. It was a pleasant experience and I would definitely recommend/refer family and friends.
I think she actually cares about her patients.
She is one of the medical professionals who take their job seriously. She is just outstanding. I can not say enough good things about her.
I first started going to Dr. Hernandez just over a year ago and I absolutely love her! She's a very diligent physician and is so kind and understanding. I would recommend her to anyone looking for a primary care doctor.
She's a great doctor.
I was extremely pleased with the visit with Dr. Hernadez. She was the first professional that I have seen recently that actually took the time to find out what was wrong with me and to discuss the solutions to better health. I would HIGHLY recommend her. She will be my primary physician from now on.
She is nice and very good with the patients. I was late coming in I didn't have to wait very long. She's a great doctor. Barbara J
The doctor was courteous and professional.
Best doctor office visit.friendly staff wonderful customers service,will recommend her to anyone
She's a great Dr. Makes me feel very comfortable and takes my issues seriously! Her staff is great too
This was my first visit and she made me feel like I've known her for years. She really took the time to make me feel comfortable. I'm extemely pleased with Dr. Hernandez!!!!
Dr. Loida Hernandez Is Amazing!!!
I was very impressed with my visit. Checking in online helped move me along quite fast. Dr. Hernandez was a joy to meet and not only did I fell welcomed by the staff but they were very considerate and made me fell welcomed.
Dr. Hernandez was awesome! She was attentive to my concerns, but also time efficient.
I was very pleased with my first visit from start to finish. Checking in at the front desk went very smooth. Dr. Hernandez was very pleasant and addressed my needs. I was seeing her that day as a new patient. I had my labs done today & already have a follow-up appt. in a week! Very impressed.....:)
Finally a doctor who cares amd listened to my needs. I highly recommend Dr. Hernandez.
The wait may have been long however well worth the wait. I understand why there is a long wait. Dr Hernandez is fantastic. I haven't had a Dr this great in a very long time. I would recommend her to my friends and family
Straight forward, no nonsense physician that also has a wonderful sense of humor/bedside/consultation/examination room manner. What more can I say than I truly trust her with my life.
She is an excellent Doctor. She listens to your concerns and wants to help in any way she can to make you feel better. A doctor and staff I can trust to the fullest extent. Highly recommendable. Thank you for your kindness, understanding, and patient care.
I finally feel I'm on the right track to recovery, Thanks Dr. Hernandez.
She was friendly helpful very pleasant.
Straight to the point. Seemed concerned about patients health, asked a lot of health related questions and did not rush the visit.
Very good Doctor! Thorough and caring.
Was very nice to meet Dr. Hernandez.......She really was taking care of myself.....
She is very friendly......
Love her! She's a great Doctor and a great person!!
She's a great doctor diffently worth the wait ! She goes through everything with you ! And makes you feel comfortable!
She understood what I was going through this off my xrays and blood work she had a true sense of empathy and understanding. Wants to get me feeling and being well!
Bien me gustó pero si pueden decirle a la doctora que me ponga la medicina que me recetó es un antibiótico y la lovastatin porque pregunté la farmacia y todavía no estaba
She is friendly and funny I have never been comfortable wit a doctor like this before on my first visit. Loida gets 2 thumbs up from me.
I am new to Las Vegas, and didn't know where to go for general concerns, so I got on ZocDOc and found Dr. Hernandez's office. Upon arrival, I had a pretty long wait for my appointment (about 45 minutes), and the receptionists were nice -but rather young and unprofessional. You could tell they were friends, and were gossiping loud enough for all of the patients in the waiting room to hear about their personal lives. I have to say, I was pretty disappointed in the amount of time I had to wait considering I had an appointment. However, when I was called back, Dr. Hernandez was very friendly and kind. She made me feel at home, and listened to what I had to say. As I was talking, she did interject often to tell me stories about herself -But I figure shes just friendly and wants to chat! Overall, my experience was okay, and I would probably go back for simple things.
She was excellent! Very professional. She put me at ease and I felt comfortable. I would recommend Dr HERNANDEZ.
No waiting, and great bedside manner.
I absolutely love her she was very thorough, compassionate and caring. She listened and addressed all of my concerns.
Understood what i was going though and is willing to help o get me well
Dr Hernandez is very personable, sweet and caring doctor. I recommend her to everyone in the LV area.
My visit with loida Hernandez was great, she was very thorough and answered all my concerns..
Satisfactory. Got medicine for sinus infection.
I cannot even begin to describe how unprofessional this Dr was. My initial appointment was cancelled due to the Dr calling off and I was rescheduled to the same day as my husband. We both had to have bloodwork and our annual physical done. After waiting with our 1year old for over two hours (mind you there is no water in the waiting room) we finally get to the back. The nurse who weighed us and took our blood pressure was nice and advised us that she was going to leave to get our forms to provide to labcorp. When the Dr came in she was flustered and honestly appeared to be drunk. she was all over the place and could not answer any of my questions regarding our paperwork. she kept grabbing her coat and saying "I am the Doctor". She started complaining saying she couldn't handle 2 new patients at once. Mind you she was the one who cancelled my appointment and rescheduled me from Wednesday to Saturday. In the end after the Dr walked out several times expressing how overwhelmed she was the nurse came in, explained everything to us and provided us with the forms we needed. My husband and I were completely taken back by this Doctor's lack of professionalism. After such a long wait time she had the nerve to come in with an attitude. I would not recommend this office to anyone .
She is a great Dr. She really cares about her patients. I'm very happy that I found her!
It was pleasant.
Super friendly doctor!
one of the best doctor.
Dr was knowledgeable and listened to my concerns but the staff and wait time was terrible. I'm sorry, but why keep a patient waiting for over an hr to provide test results? That's not acceptable! My time is variable too.
She is a wonderful Doctor, I am so glad i found her! She talks to you and makes sure you understand everything, she made me feel at ease! thank you soo much I finally found an awesome Doctor!
I was very happy with Dr. Loida Hernandez she is a great doctor, nice and pays very close attention to what is wrong with you. The male medical assistant is very nice ; him and the Dr. made up for the unprofessional-ism of the front office receptionist. There was two girls in the front when I checked in all they did is talk about their personal life and really did not pay attention to the patients checking in. I checked in 20 min before my appointment I wanted 40 min patiently to be given the new patient registration and I did not get them until I had to ask the girl in the front desk for them. I think they should educate the front staff a little more on how to greet patients when they come in the door and what steps to take to check a patient in , in the quickest way possible. But most important the front staff needs to show a little more professionalism patients do not want to hear about their personal life, boyfriend or husband trouble.
I'm very impressed by her professionalism and her team as well. I consider myself very lucky to have found her and I will recommend everyone to Dr. Hernandez. Thank you, Virginia M
Disappointing. I've gone to Dr. Hernandez a couple of times and the experience has been disheartening to say the least. She is friendly yes but tends to talk over you and it feels like she is ready to be out the door without concern for your medical problems. She does not explain your medical problems to you, nor explain the drugs/ side effects that she prescribes which seems very negligent. Patients should be informed about these or at least it should be addressed in a compassionate manner. Not addressing patient concerns in a fair way does not inspire patients to have confidence and trust in you as their doctor.
The office staff is very professional and we absolutely loved the Dr. She is very patient and explains everything to you in detail. We appreciated the fact that even though the office was very busy, we didn't feel as if the Dr. was rushing to finish and move on to the next patient. Thank you for the great experience!
She was very informative , nice & I didn't wait no longer than 20 mins , she did exactly what I needed her to do without asking , I would highly recommend this wonderful doctor to anyone ????
Really comfortable environment.
Dr. Hernandez is thorough and communicates well. She is caring, informed and welcoming, putting the patient at ease. I believe the lengthy wait is due to her caring & thorough service given to each patients. She is worth the wait!
made an appointment at 9 am, arrived there 15 min earlier, waited 45 min to get inside, and waited another 30 min to see a doc. worst thing is i had to hear laughter and chatter from next room for 30 min between a doc and bunch of people who came way later than me. if you want punctual doc i really don't recommend this place.
She's very sweet and kind. It took me a while to wait but it wasn't that bad.
Well I've gone about 2 times for the same reason and end up leaving with other problems, she just never addresses the problem I actually go for.
Dr. Hernandez is very personable. Sometimes I feel rushed. I don't like waiting 1 hr passed my appt. time tho. My time is important too.
I would have liked if she would of spent more time with me. I think she should have asked me for past medical history.
I'm new to Las Vegas and went online to find a female Dr. When I saw Dr. Hernandez picture I thought she looked like a very caring woman and I was right! She makes you feel like you have known each other for years!
Dr. Loida is very professional. However, I waited for almost 2 hours to see her. Very frustrating.
The doctor is very professional , really good, the personal very nice, the only thing is the waiting time before see the doctor .
La hora de la cita y la hora de ver al doctor fue mas de una hora
Mrs. Hernandez is a great doctor same her staff but the only bad thing they have against their great job is the waitting time before you're see by the doctor.
With Dr. Loida Hernandez my health has improved a lot and she and all the working collective are very knowledgeable and friendly
First visit and I felt like home.
I enjoyed my visit dr Hernandez is a sweet heart my only complain is the receptionist they were rude stuck up ladies that don't know how to treat people
I love her and highly recommend. She makes me comfortable and is taking good care of me.
The doctor loida and her team are excellent ! I only have to say that the two hours wait ,was quite too much ... Beside that, I am very happy with the professionals there.
She's very friendly and I felt very at ease with her
Esxelente Dr. Primera visita y estoy muy contento .
Para mi en mas de 50 años he visto a una doctora tan amable y con un trato tan excelente.Por eso no me importó ni me importa la espera.Hoy digo que la doctora Loida va ser a partir de ahora mi doctora de cabecera.Gracias Loida.
Nice Dr please need eyes Dr now
Es muy profesional,carismatica,buen trato,cordial y una doctora de mucho conocimiento,excelente
Love dr. Hernandez. I've recommended her to others. The long office wait is worth it
Long wait time but worth it! She has a great personality and is taking care of all my issues. I put this visit off for years and I'm so glad I chose to see her. She is now my PCP. Also, the gentleman that assists her was great too!
It was in general good, I had to wait a little more because the recepcionist said she was behind in her appointments but it was under average wait.
I went to her office twice. Truth be told, all I wanted to do was to get a regular STD screening (what I like to do every few months while I'm single) -- and either pick up the results or get them mailed to me. (I've had at least one doctor do this recently, I just unfortunately couldn't get an appointment at his office this time.) So, the doctor was really insistent on me that I "get everything done, when's the last time you got EVERYTHING tested? Every single blood test?" I was a bit confused, because EVERYTHING, to me, means "beyond the annual physical" -- it was an unclear term. She saw my confusion/hesitation, and must have assumed "see, he doesn't get checked up regularly" and became insistent that I get a full test. I was pretty tired and when I'm low on that willpower I tend to not assert myself fully. I didn't like that she got kinda "used car salesman-y" where she'd say "what are you afraid of huh" -- well I'm afraid my insurance company may slap me with a large bill for unnecessary tests. She'd start talking about "other patients" negatively -- which I found to be unprofessional. I think I can "understand" her issues -- it seems to be a pretty low-class/sketchy neighborhood, and I felt that the other people in the waiting room were a mix of working-class Mexican people and a good amount of poorer people, so they, to generalize, probably are more hesitant about getting long-term health care, so she must just *automatically* assume her patients are lazy/afraid/etc. But that doesn't make me want to go to her office again, especially in light of the fact that she wouldn't just send me the results in the mail. Instead, I had to come to her office on time for an appt, and then wait over an HOUR to be seen by her and have her tell me "your results are all good, no problems whatsoever." Uhhh...right, that's why I wanted to get them in the mail, and I'll talk to you if I see any issues.
I thought it went well,Dr. Hernandez was very professional and she genuinely cares about her patients. The staff was great too, very friendly and courteous. I felt very comfortable from when I walked in to the moment I left.
Esta señora le faltó el respeto a mi mamá, que tiene 70 años. Hoy fue a una cita, y como tenia un ataque de asma pidió que la atendieran con urgencia. Con muy malos modos, le dijo que estaba haciendo teatro para que la atendieran sin hacer cola. No sólo eso, mi madre se cayó hace unos días y le quiso mostrar los lugares donde se había golpeado y le dolía. Ella se negó, alegando que si estuviera quebrada no podría aguantar el dolor. Irrespetuosa y carente de profesionalidad: el juramento de Hipócrates posiblemente no significó nada para ella.
La doctora es amable me gusto el personal arento
Excellent. Dr is very thorough.
It was great !!!!
Dr. Hernandez was great very helpful.
The staff was great from the start and Dr. Hernandez was amazing! The waiting time was longer than expected, considering the fact that i had an appointment. Other than that everything was great. I will definitely be going back to her!
Great I recommend
She is great. Very friendly, very light-hearted and funny and warm. It's a bit of a drive for me and I did spend over 30 minutes waiting so I may keep looking for a primary care doc. But I'm not sure, I may go back because I did really like her personality. 4/5 Stars overall.
Excelente uno de los mejores medico de las vegas por primera vez encuentro un medico que examina detenidamente a un paciente con la paciencia de un buen amigo gracias docotra muchisimas gracias y que dios me la bendiga ella es un angel gracias
She was very pleasant and helpful. She really cares about her patients.
Dr. Hernandez was a breathe of fresh air because she took the time to listen to my concerns and explanation of symptoms I was experiencing - then she educated me on the treatments' hows and whys.
it was a pleasant visit, the doctor was kind and jovial.
She is FANTASTIC !!...awesome personality she made me feel so comfortable which made it very easy to talk to her... You can tell she has a BIG heart and loves what she does!... A+ doctor!
Omg! She was the best Doctor i ever seen in my life! i'm so happy with my visist! definitely she will be my primary doctor! :)
She is a great doctor and really nice and funny
I like Dr Hernandez. I'm very much a minority patient which is uncomfortable. She really didn't treat what I came in for, but gave me a Rx for another diagnosis.
Muy eficientes y claros al respondet dudas.Gracias.
she was very nice. made me feel at ease.
It was a quick visit. I will know better next visit. She ordered tests so we'll spend more time together.
She canceled my appointment 3 times. Is it because I am a white guy with long hair? Maybe. She is nice but she does not respect me and probably does not respect many others including her-self. My co-pay was Zero and that’s what I give her for helping my with my pinched nerve in my right forearm. Thank you anyways. In the time I have been waiting for her I have finally figured out a few very helpful things to help my condition.
que es muy buena
I was worried going to a new place but it was a great visit. The doctor was very attentive and understanding. She made me feel comfortable and the nurses were also very nice and professional.
She made me feel very comfortable. She was very informative and took the time to thoroughly explain everything to me.
Very nice doxtor. She was easy to talk to. I felt very comfortable here.
FUE MUY BUENA IMPRESION
Very easy to talk to.and to tell her about my problems. She made me feel very comfortable. ??
I thought she was great, I thought I might have some problem with my thyroid but she was very knowledgeable and made me feel comfortable that it was normal. She took my blood work and I will be back in a week. Great staff!
I had to wait for over and hour before I was seen, and the nurse in the front was very rude when I had to return to the office to pick up the script for my medication that the Dr. forgot to give me. I'm actually thinking of switching Doctors.
A very nice doctor and professional
I think she was very nice and friendly and she answered all my concerns with knowledge and experience. I will be returning amd I hope to make her my long term primary physician.
muy profecional y amable tanto la Dra como sus assistentes estoy muy satisfecho de aver elejido a la Dra Hernandez grasias
The experience was professional and satisfying. Met all my needs and provided care.
Es muy profesional, muy buen trato y es justamente el Dr. que estaba buscando.No pierda la oportunidad de sentirse como en familia.
I felt like she was doing most of the talking, and wasn't really listening to what I had to say. She seemed hurried so even when asked if I had questions, I didn't feel comfortable asking her. My biggest concern is that she missed an extremely important result on my STD testing, which has sent me on a downhill spiral ever since. She even referred me to another OBGYN clinic, Dr. Liliana Ruiz-Leon, whose office was just as unsatisfactory!
She is kind, patient, and actually cares!
I felt extremely comfortable and completely at ease, I felt like she cared for me as a patient on a friendly level and not in a business sense. I really like this office and will pursue making her my doctor.
Dr. Hernandez doesn't treat just the illness but the patient as a whole. If you are looking for a doctor who treats from the heart then I highly recommend you see her. Fantastic doctor!!!! Coming from the son of a doctor and the father as one as well.
It is the first time I really felt comfortable for years.
Love Her ! She's So Down To Earth, Friendly & Thorough Just What I Was Looking For In A Dr. :)
The staff were very friendly and so with Dr. Hernandez. She is very nice and really took care of my concerns. I wpuld defenitely recommend my family and friends to have have as their Internist/Primary care doctor.
I wasn't happy with the referrals to specialty doctors BUT they didn't accept my insurance. When the office calls and sets up referrals should ensure that the new offices accept insurance and somewhat near my residence. However, Dr. Hernandez did find the reason for my symptoms that other doctors missed.
She makes you feel very comfortable and any questions you have she doesn't hesitate to answer them. Being in this office…it makes you feel like they care about each patient.
staff says racial slurs during appointment
Was really good and fast.I appreciate how everyone was really nice!
Very professional the only thing is I have to wait 45 minutes before I was called,but overall it was okay!
I'm never one to leave reviews, but my experience was absolutely horrendous. I waited for more than two hours to be seen by the doctor. Not once in those two hours did a staff member let me know that the doctor was running late, or apologize for the inconvenience. One of the receptionists was openly coughing and not covering her mouth, I did not see hand sanitizer anywhere, there were no toilet seat covers in their restroom, the receptionist turned the volume on the TV all the way up so that SHE could hear it at her desk while deafening all of us sitting near the TV. After an hour of waiting around I went up to the desk and asked when I would be seen since I had been there an hour. There were no apologies and no expected wait time. I would have left at that point, but my work schedule is extremely hectic and made this appointment well in advance as this was the only day I could do it. When I FINALLY saw the doctor, she didn't listen to what I was saying, she interrupted me, and when I expressed my frustration with having to wait for two hours because I came on my lunch break for work and I was missing meetings for this, she said to me "no doctor is going to listen to you with an attitude like that." Needless to say, this was the absolute most unprofessional office I have ever set foot in, and I wouldn't go back if Dr. Oz started practicing there and they paid me money to go back. Disgusted.
My first visit. The doctor and staff were very courteous. My pharmacy was contacted after I left and my prescriptions were filled that very afternoon.
She is really good knows what she is doing love the chit chat she takes the time to know her patients
I felt like she didn't take my primary concern (my main reason for coming in) very seriously, and I felt rushed out of the door.
I'm glad were blessed to have such good ,good doctors like Dr Hernandez she's a sweetheart and she cares about what hwr patients think i give her five stars all the way ...she's awesome ...thank you Dr.Hernandez....God bless you****
Overall great doctor, very knowledgable and very helpful with my situation, would definitely recommend her to anyone.
It was by far the worse doctors office experience I've EVER had!!! The staff was rude and unprofessional I had to threaten to walk out because I sat for over 2 hrs with a 3 month old baby while they talked in the back! I was horrified of the experience I received I would not go back or reccomnd them to my worse enemy
Very nice and professional.
It was OK, had to wait a long time to be seen, the doctor seemed a bit tired and ready for the day to be over, she was friendly but frazzled. The office seemed a bit disorganized, that bathroom was not clean.
She was very nice. Guess a lot of sick people came on a Saturday because of the long wait but other than that very good service
This was my initial visit to her office and I was very impressed.
She's very enthusiastic and asks all the right question. I love how accommodating she is and her staff too. I'm glad I picked her as my primary care doctor.