“Dr. Jacob was wonderful to speak with and very knowledgeable. She was able to answer my questions throughly. ”
Manuel F.July 6, 2026
“They have a great selection of glasses and most of the staff was very friendly. There was an older black woman present who was very rude and a horrible communicator. She spoke around me and refused to speak to me. Other than that I had a pleasant experience and would recommend. The office was clean and all other staff members were pleasant and professional.”
Samantha N.May 23, 2023
About Dr. Lucienne Jacob
Dr. Jacob received her OD degree from New England College of Optometry in 2007. She has been with the practice for 3 years.
New England College of Optometry, Doctor of Optometry
Languages spoken
English
Spanish
Creole (Haitian)
Provider's gender
Female
NPI number
1760632673
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.46
Wait time
3.85
Bedside manner
4.57
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
63 reviews
Most relevant
Dr. Jacob was wonderful to speak with and very knowledgeable. She was able to answer my questions throughly.
July 6, 2026Manuel F.Verified patient
I was seen quickly. Dr Jacob is warm, friendly and able to break down medical concepts to make them easier to understand.
June 27, 2022Adwoa B.Verified patient
Experience was overall very smooth and to the point. Doctor was very kind and answered all my questions!
June 28, 2022Karolina H.Verified patient
Dr. Pierre was very thorough and explained everything that was being done.
January 19, 2023Alison J.Verified patient
They are a good staff and God bless them all. I’m glad I found them
July 9, 2023Latania J.Verified patient
the doctor's office smelled like watermelon.....MMMMMMM!!! ??
August 21, 2023Jamaal B.Verified patient
Everything was perfect. I already recommended a friend.
August 17, 2023James R.Verified patient
The provider is friendly and the staff were very welcoming.
More than 1 year agoInitials hidden
Friendly Staff
And the information was well explained
More than 1 year agoInitials hidden
I wasn’t even seen ….. arrived before my appointment time and was given my form 40 mins after . Just be told I will have to reschedule. Waste of time and money …. Please don’t waste your time
July 8, 2026Nathaniel C.Verified patient
They have a great selection of glasses and most of the staff was very friendly. There was an older black woman present who was very rude and a horrible communicator. She spoke around me and refused to speak to me. Other than that I had a pleasant experience and would recommend. The office was clean and all other staff members were pleasant and professional.
May 23, 2023Samantha N.Verified patient
I’ve actually been seeing this provider since I was young. It’s been a while since I saw them so I had to re-register and get my insurance sorted out. The wait at this place is always long, but it’s because they’re busy and try to accommodate everyone. Keep in mind that this is business that’s catered to the folks in Brownsville for over two decades. The staff is and Dr. are so friendly.
March 18, 2023Initials hidden
Dr. Jacobs is an excellent provider and is always clear and direct when you are seen. The office is a little out-of-date but the staff is great and I did not have a long wait time.
January 23, 2023Gabrielle G.Verified patient
Dr.Jacob explained how to clean the glasses and other reasons why my current pair were looking the way they do. She was proactive in identifying issues that could arise if one's glasses were exposed to different types of heat. I would recommend her to a friend.
January 20, 2023Benjamin S.Verified patient
Everything was good
November 28, 2022Makeda IVerified patient
Great and fast service
October 16, 2022Karline B.Verified patient
This place was awesome. It took me a minute to find a place so close to my house that accepted my Insurance. As long as you make an appointment everything goes one two three. Because they are so good, they are busy so she wasn't taking walk-ins today. So if you want to see her and appreciate quality just make the appointment first it's worth it . All the staff were courteous, quick, efficient, and just it felt like I was in and out in no time.
April 12, 2022Jill A.Verified patient
I would recommend
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Excellent
October 11, 2021Crystal U.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Lucienne Jacob?
Generally, Dr. Lucienne Jacob has appointments available on Zocdoc within 1 week. You can see Dr. Jacob's earliest availability on Zocdoc and make an appointment online.
What are common reasons for patients to see Dr. Lucienne Jacob?
Dr. Lucienne Jacob frequently sees patients for Contact Lenses, Eye Infection, Eyeglasses, General Eye Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Lucienne Jacob on their profile.
How do patients rate Dr. Lucienne Jacob in reviews?
63 patients have reviewed Dr. Lucienne Jacob. The overall rating for this doctor is 4.46/5. They have a 4.57/5 rating for bedside manner and a 3.85/5 rating for wait time. You can read individual reviews and ratings on their profile.