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Dr. Malgorzata Kiwacz, OD

Optometrist

Professional statement

Born and raised in Krakow, Poland, Malgorzata Kiwacz has made Chicago her home since she was 13. Now, if she isn't out biking, she's busy making sure Chicagoans get a picture perfect view of the world. Margaret became a Doctor of Optometry because, in part, she enjoys Pediatrics and working with children. She's also happy to share the most unusual fact she learned in school: Eyes blink 10 million times per year.

In-network insurances

  • ACE
  • Aetna
  • Amida Care

Specialties

  • Optometrist

Practice names

Education and training

  • Illinois College of Optometry, Doctor of Optometry

Zocdoc awards

See you again
Rapid registration

Languages spoken

  • English
  • Polish

Provider's gender

Female

NPI number

1013161710

Office locations

Vision Boutique

948 W Madison St

Chicago, IL 60607

Vision Boutique

3053 N Sheffield Ave

Chicago, IL 60657

Vision Boutique

1224 N Wells St

Chicago, IL 60610

Vision Boutique

14 S Peoria St

Chicago, IL 60607

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 154 reviews

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I’m a third year medical student and have a lot of medical expertise and experience working with medical professionals. I saw Dr. Kiwacz as a patient and felt she was talented, dedicated and experienced.
Less than 1 year ago
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The doctor & staff were very friendly & professional. The office environment is modern & comfortable.
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Both the doctor and the staff were very nice and super helpful. I had some issues with insurance and they were very easygoing and made sure I could still make my appointment.
Source: Zocdoc
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Dr. Kiwacz was absolutely lovely. Her staff, specifically Ranya, was not. I called them to get my pupil distance, which they told me they had written down for me and had not, and they were rude, dismissive and combative. They werevery nasty about the fact that I might want to take my prescription and buy glasses online, after attempting to sell me a pair for much, much more than what felt reasonable. I am a student, and while I understand glasses are expensive, I simply don't have the money to purchase such a high end pair. The price was crazy high, and I was able to find the exact same pair online for much, much cheaper. They made me feel very bad about this, which was unfair. They made me feel like I did not have a right to the measurements that they took, which I paid for without insurance. I adored my visit with the doctor, but sadly I don't think I would come back due to her terrible staff.
Source: Zocdoc
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Dr. Kiwacz is a very kind and patient doctor. She takes the time to really engage and explain. I have a somewhat complicated Rx and she nailed it. I can see so well after visiting her. Love her! The office isclean and professional. I had no wait whatsoever and the staff was very understanding when I got lost finding the office and was late for my appointment. However, from now on I'll see Dr. Kiwacz for my prescription, then go to other retailers for glasses and contacts. The boutique environment is too ritzy and sales focused for me. The staff seemed disappointed when I wanted to get my lenses replaced and keep the same frames (which look awesome and are still like-new). The process for glasses lense replacement was complicated, time consuming, and the service was poor.
Source: Zocdoc
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Mostly, my eye exam was alright- however, the Dr. was quick to tell a coworker (eyeglass/contact salesman) a detail of my medical history, kind of in a shameful sort of way, that I hadn't given her permission to disclose. I did not appreciate this sharing of information.
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Very friendly staff. I was helped by Matt for my glasses. He was took his time and picked out some glasses that looked great on me. I
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My visit with Dr. Kiwacz was excellent. She is attentive, caring and answered all my questions without hesitation. I would highly recommend her to anyone wanting exceptional eye care.
More than 1 year ago
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Great staff. Very friendly and knowledgeable. Very professional.
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Thought I'd left a review about Dr. Margaret a while ago, but I guess I didn't. Anyhow, she's awesome! She's kind and wonderful and the staff in the office are great.
Source: Zocdoc
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Thank you very much Dr. Kiwacz for your time and see you next time!
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She's very soothing to be around, as well as obviously knowledgable. She's also extremely helpful and willing to work with your lifestyle.
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Absolutely amazing - Dr. K was so great!!
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Dr. Kiwacz and her staff was super informative and very nice. It was my first time going and I would definitely go back
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Really lovely doctor, friendly staff.
Source: Zocdoc
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She was super welcoming and very thorough in her exam. She explained what she was doing and looking for and even broke down why my eyes had grown a little more near sighted over the past few years. I would highly recommend.
Source: Zocdoc
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I loved my visit to Dr. Margaret. I came in and was immediately checked. Dr. Margaret was very nice, sweet and she gave me a lot of information. I have a very peculiar prescription and she was able to explain tome why the glasses that I had been prescribed for years by different doctors never seemed to work for me. They were also very accommodating when it came time to pay for my exam and contact lens. I will definitely be back to see in a years time.
Source: Zocdoc
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I really like Dr. Kiwacz. I've seen her twice for eye exams and contact lenses. She's extremely kind and very competent, and during my second visit talked me through different types of contact lenses, as I was interested in potentially switching from two-week disposables to dailies.
Source: Zocdoc
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Dr. Kiwacz was so warm and helpful! And her staff was so friendly! Highly recommend!
Source: Zocdoc
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Great, friendly, and thorough. Love her!
More than 1 year ago
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Everyone I dealt with was so pleasant and attentive. I felt that all of my concerns and/or questions were heard and addressed. This may have been one my best experiences at an optometrist practice. The OD and the staff are excellent.
Source: Zocdoc
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Upon my arrival I was right away acknowledged. My total apt time was an hour twenty five. A little longer then expected. I saw Dr. Fay for my exam. My impression of her was that she spoke fast and performed the exam quickly...I felt a bit rushed.
Source: Zocdoc
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Loved her! Very genuine and warm. I also loved the office and staff.
Source: Zocdoc
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I actually saw a different OD, Faye Gamboa, at the same office, and she was incredibly helpful. She answered every question I had, made sure I was comfortable, and my appointment was quick and pleasant.
Source: Zocdoc
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Dr. Kiwacz is very knowledgeable and personable. Extremely good at what he does. His staff is top notch as well. Loved this office.
Source: Zocdoc
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I have nothing but kind words for the doctors here. I wasn't too thrilled to go see an optometrist after my last exam with a different Doctor, but honestly this exam was great. My prescription had previously been way too strongfor me, and I didn't like my brand of contacts, now all my problems are solved! One thing to note though, the front office staff will REALLY try to upsell you on everything! I found that pretty obnoxious. But, if you're firm and know what you want, it's really not an issue.
More than 1 year ago
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The staff was friendly and helpful before and during my visit. The doctor was friendly and informative. Overall, it was a very quick and pleasant visit.
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Dr. Kiwacz was wonderful! I hadn't had a proper eye exam in years and she couldn't have made it a better experience. It's evident that she truly loves helping people. Her staff- equally as amazing. I arrived 15 minutes prior tomy appointment time and they got things started right away. After the exam, they were incredibly helpful in the selection of my new glasses; walking me through different styles and insurance/payment options. I 100% will be returning and would recommend Dr. Kiwacz to anyone.
More than 1 year ago
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Dr. Kiwacz was fantastic! She answered my questions thoroughly, and I felt perfectly at ease throughout the appointment.
More than 1 year ago
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Everyone there is anazing
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Great first visit! She was incredibly passionate about her work and was so welcoming. It was just a yearly exam and fitting for new glasses and contacts. Definitely returning!
Source: Zocdoc
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The entire office staff was amazing, as was the doctor! They had an issue with the electricity in the building, but they have another location just 2 blocks away, so we went over there as quickly as possible to continue withmy appointment. Dr. Marg was friendly, honest, thorough, and efficient. Special shout out to Adolf for cracking me up!
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She was absolutely wonderful! Easily the best eye doctor I have ever had.
More than 1 year ago
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I love Dr Kiwacz! Her office doesn't use the eye puff test (I hate that one), she's super understanding when my sensitive eyes need a break from the bright lights, and she's very friendly too.
Source: Zocdoc
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Great staff. Excellent experience with doctor.
Source: Zocdoc
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Dr. Kiwacz was not in that day despite my appointment information. I met with a different optometrist who did quite well.
Source: Zocdoc
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Everything about this office was 5 star. The receptionist was helpful and gracious and Dr. Kiwacz was courteous, informative and very personable. This office does not accept my vision insurance carrier however I was so impressed with theircollective professionalism that I am willing to pay out of pocket to continue receiving services at this site.
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Professional and terrific. Minimal paperwork!
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Great visit! No wait, friendly and helpful office staff. The Dr was very knowledgeable and kind. Would definitely go back and recommend to others.
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I arrived 15 minutes early and was treated right away. I received a lot of face time with the doctor and also from multiple members of the staff. Very good experience.
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Thank you for everything!!!
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She's great. Explained everything in detail, recommended new contact lenses that are perfect. Worked well with my insurance plan, was very clear about all of the charges and what I was entitled to, etc. Also, super nice, super friendly.
Source: Zocdoc
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Dr. Kiwacz was sweet, attentive, and very thorough. She shared her knowledge in a transparent way and I appreciate her effort to help her patients understand eye health.
More than 1 year ago
Source: Zocdoc
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Definitely recommend this optometry! I was truly impressed by the high level of enthusiasm and professionalism shown by the staff even though it was past closing. I was about 15 minutes late for my appt. and they were more than accomodating.This was by far the best experience I have ever had at an optometry and will definitely be returning in the future!
Source: Zocdoc
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She was great! The reception staff on the other hand is a bit pushy and a bit rude. They push to buy your contacts right away.
Source: Zocdoc
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Dr. Kiwacz waited an extra 10 minutes because I was stuck in traffic. I was her last patient and she stayed late just to make sure I was checked.
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They urge you to purchase contacts and glasses right away without telling u that its nonrefundable which is unreasonable anyway
More than 1 year ago
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Very nice, very polite and a great staff! Also a way better selection of frames for men than lenscrafters.
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Dr. Kiwacz and her staff were all very friendly, professional, and helpful!
More than 1 year ago
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Dr. Kiwacz is very thorough, to the point, professional, and friendly.
Source: Zocdoc
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