Dr. Malgorzata Kiwacz, OD

Optometrist

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Eyeglasses
14 S. Peoria St., Chicago, IL, 60607
948 W. Madison St., Chicago, IL, 60607
3053 N. Sheffield Ave., Chicago, IL, 60657
1224 N Wells St, Chicago, IL, 60610

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Professional Statement

Born and raised in Krakow, Poland, Malgorzata Kiwacz has made Chicago her home since she was 13. Now, if she isn't out biking, she's busy making sure Chicagoans get a picture perfect view of the world. Margaret became a Doctor of Optometry because, in part, she enjoys Pediatrics and working with children. She's also happy to share the most unusual fact she learned in school: Eyes blink 10 million times per year.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Dr. Kiwacz was absolutely lovely. Her staff, specifically Ranya, was not. I called them to get my pupil distance, which they told me they had written down for me and had not, and they were rude, dismissive and combative. They were very nasty about the fact that I might want to take my prescription and buy glasses online, after attempting to sell me a pair for much, much more than what felt reasonable. I am a student, and while I understand glasses are expensive, I simply don't have the money to purchase such a high end pair. The price was crazy high, and I was able to find the exact same pair online for much, much cheaper. They made me feel very bad about this, which was unfair. They made me feel like I did not have a right to the measurements that they took, which I paid for without insurance. I adored my visit with the doctor, but sadly I don't think I would come back due to her terrible staff.

(Verified Patient)

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Mostly, my eye exam was alright- however, the Dr. was quick to tell a coworker (eyeglass/contact salesman) a detail of my medical history, kind of in a shameful sort of way, that I hadn't given her permission to disclose. I did not appreciate this sharing of information.

(Verified Patient)

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Very friendly staff. I was helped by Matt for my glasses. He was took his time and picked out some glasses that looked great on me. I

(Verified Patient)

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My visit with Dr. Kiwacz was excellent. She is attentive, caring and answered all my questions without hesitation. I would highly recommend her to anyone wanting exceptional eye care.

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Dr. Kiwacz is a very kind and patient doctor. She takes the time to really engage and explain. I have a somewhat complicated Rx and she nailed it. I can see so well after visiting her. Love her! The office is clean and professional. I had no wait whatsoever and the staff was very understanding when I got lost finding the office and was late for my appointment. However, from now on I'll see Dr. Kiwacz for my prescription, then go to other retailers for glasses and contacts. The boutique environment is too ritzy and sales focused for me. The staff seemed disappointed when I wanted to get my lenses replaced and keep the same frames (which look awesome and are still like-new). The process for glasses lense replacement was complicated, time consuming, and the service was poor.

(Verified Patient)

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Thank you very much Dr. Kiwacz for your time and see you next time!

(Verified Patient)

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She's very soothing to be around, as well as obviously knowledgable. She's also extremely helpful and willing to work with your lifestyle.

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Absolutely amazing - Dr. K was so great!!

(Verified Patient)

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Dr. Kiwacz and her staff was super informative and very nice. It was my first time going and I would definitely go back

(Verified Patient)

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Thought I'd left a review about Dr. Margaret a while ago, but I guess I didn't. Anyhow, she's awesome! She's kind and wonderful and the staff in the office are great.

(Verified Patient)

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Really lovely doctor, friendly staff.

(Verified Patient)

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She was super welcoming and very thorough in her exam. She explained what she was doing and looking for and even broke down why my eyes had grown a little more near sighted over the past few years. I would highly recommend.

(Verified Patient)

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I loved my visit to Dr. Margaret. I came in and was immediately checked. Dr. Margaret was very nice, sweet and she gave me a lot of information. I have a very peculiar prescription and she was able to explain to me why the glasses that I had been prescribed for years by different doctors never seemed to work for me. They were also very accommodating when it came time to pay for my exam and contact lens. I will definitely be back to see in a years time.

(Verified Patient)

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Dr. Kiwacz was so warm and helpful! And her staff was so friendly! Highly recommend!

(Verified Patient)

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Everyone I dealt with was so pleasant and attentive. I felt that all of my concerns and/or questions were heard and addressed. This may have been one my best experiences at an optometrist practice. The OD and the staff are excellent.

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Upon my arrival I was right away acknowledged. My total apt time was an hour twenty five. A little longer then expected. I saw Dr. Fay for my exam. My impression of her was that she spoke fast and performed the exam quickly...I felt a bit rushed.

(Verified Patient)

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I actually saw a different OD, Faye Gamboa, at the same office, and she was incredibly helpful. She answered every question I had, made sure I was comfortable, and my appointment was quick and pleasant.

(Verified Patient)

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Dr. Kiwacz is very knowledgeable and personable. Extremely good at what he does. His staff is top notch as well. Loved this office.

(Verified Patient)

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The staff was friendly and helpful before and during my visit. The doctor was friendly and informative. Overall, it was a very quick and pleasant visit.

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I have nothing but kind words for the doctors here. I wasn't too thrilled to go see an optometrist after my last exam with a different Doctor, but honestly this exam was great. My prescription had previously been way too strong for me, and I didn't like my brand of contacts, now all my problems are solved! One thing to note though, the front office staff will REALLY try to upsell you on everything! I found that pretty obnoxious. But, if you're firm and know what you want, it's really not an issue.

(Verified Patient)

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Great staff. Very friendly and knowledgeable. Very professional.

(Verified Patient)

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Great, friendly, and thorough. Love her!

(Verified Patient)

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Dr. Kiwacz was wonderful! I hadn't had a proper eye exam in years and she couldn't have made it a better experience. It's evident that she truly loves helping people. Her staff- equally as amazing. I arrived 15 minutes prior to my appointment time and they got things started right away. After the exam, they were incredibly helpful in the selection of my new glasses; walking me through different styles and insurance/payment options. I 100% will be returning and would recommend Dr. Kiwacz to anyone.

(Verified Patient)

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Dr. Kiwacz was fantastic! She answered my questions thoroughly, and I felt perfectly at ease throughout the appointment.

(Verified Patient)

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Loved her! Very genuine and warm. I also loved the office and staff.

(Verified Patient)

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Everyone there is anazing

(Verified Patient)

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The entire office staff was amazing, as was the doctor! They had an issue with the electricity in the building, but they have another location just 2 blocks away, so we went over there as quickly as possible to continue with my appointment. Dr. Marg was friendly, honest, thorough, and efficient. Special shout out to Adolf for cracking me up!

(Verified Patient)

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Great first visit! She was incredibly passionate about her work and was so welcoming. It was just a yearly exam and fitting for new glasses and contacts. Definitely returning!

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She was absolutely wonderful! Easily the best eye doctor I have ever had.

(Verified Patient)

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I love Dr Kiwacz! Her office doesn't use the eye puff test (I hate that one), she's super understanding when my sensitive eyes need a break from the bright lights, and she's very friendly too.

(Verified Patient)

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Great staff. Excellent experience with doctor.

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Dr. Kiwacz was not in that day despite my appointment information. I met with a different optometrist who did quite well.

(Verified Patient)

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Everything about this office was 5 star. The receptionist was helpful and gracious and Dr. Kiwacz was courteous, informative and very personable. This office does not accept my vision insurance carrier however I was so impressed with their collective professionalism that I am willing to pay out of pocket to continue receiving services at this site.

(Verified Patient)

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Professional and terrific. Minimal paperwork!

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Great visit! No wait, friendly and helpful office staff. The Dr was very knowledgeable and kind. Would definitely go back and recommend to others.

(Verified Patient)

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I arrived 15 minutes early and was treated right away. I received a lot of face time with the doctor and also from multiple members of the staff. Very good experience.

(Verified Patient)

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Thank you for everything!!!

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Dr. Kiwacz was sweet, attentive, and very thorough. She shared her knowledge in a transparent way and I appreciate her effort to help her patients understand eye health.

(Verified Patient)

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She's great. Explained everything in detail, recommended new contact lenses that are perfect. Worked well with my insurance plan, was very clear about all of the charges and what I was entitled to, etc. Also, super nice, super friendly.

(Verified Patient)

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I really like Dr. Kiwacz. I've seen her twice for eye exams and contact lenses. She's extremely kind and very competent, and during my second visit talked me through different types of contact lenses, as I was interested in potentially switching from two-week disposables to dailies.

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