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Dr. Michele Mak-Fung, MD

Dermatologist

Professional statement

Michele Mak-Fung, M.D. is a board certified dermatologist specializing in adult and pediatric dermatology. She is a native of Hong Kong and fluent in written and spoken Chinese (Cantonese and Mandarin). Dr. Mak-Fung is proud to bring her dermatology skills to California Skin Institute where her practice interests focus on pediatric and adult dermatology. After finishing high school in Hong Kong, she attended the University of Washington and graduated magna cum laude in Chemical Engineering. The following two years were spent pursuing a master’s degree at Johns Hopkins University studying intracranial polymeric drug delivery systems. Next, she attended medical school at Yale University and then stayed at Yale University for an internship in the Department of Internal Medicine and a dermatology residency in the Department of Dermatology. Following the completion of her dermatology trainin

In-network insurances

  • AARP
  • Aetna
  • Affinity Health Plan

Specialties

  • Dermatologist

Practice names

Board certifications

  • American Board of Dermatology

Education and training

  • Medical School - Yale University, Doctor of Medicine
  • Yale University, Internship in Internal Medicine
  • Yale University, Residency in Dermatology

Zocdoc awards

See you again

Languages spoken

  • English
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Provider's gender

Female

NPI number

1174661086

Office locations

California Skin Institute

525 South Dr, Suite 115

Mountain View, CA 94040

California Skin Institute

2420 Samaritan Dr

San Jose, CA 95124

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Michele was on time friendly and went over a lot of details I hadn’t thought about. I really like my new Dr.
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She is a good listener and spent considerable amount of time to explain the cause and cure in a nice manner. Overall like the doctor.
Less than 1 year ago
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Perfect!
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Good experience. Answered every question I had. Explained it well. Maybe a bit quick but it didn’t feel rushed. Would definitely recommend her.
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Such a nice office. Was able to check in right away. Five minutes later I was in the room. Dr. Mak-Fung saw me about ten minutes later, did the exam and treatment, and answered my question. I'm very happy with Dr. Mak-Fung.
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DR. Mak-Fung seemed very knowledgeable and recommended treatment. She also explained why she recommended the treatments she did. I appreciate that.
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It's my first time visiting a specialist in USA and I feel that Dr. Michele is the best and most professional. ZocDoc booked and confirmed me to 8am, but office could not find that appointment, but anyway Dr. Michele kindly agreedto accept me. Dr Michele explained in detail what's the root cause of my issue, which symptoms leads to given diagnosis, how to avoid it in the future, which lab test are needed and answered very confident for everything I asked about. I recommend Dr Michele as she is really very confident professional. Some reviewers who gave negative points and complained it was it rush -- I will absolutely not agree with them (maybe some people just cannot accept high bitrate of information, but its their issue, not doctor's). Everyone in California are very busy and lack of time, so I thank Dr Michele that even a second of time was not wasted, she knows what to do, how to do and how to explain everything to a patient like me, who doesn't know much medical terms, especially in English. Gave samples of necessary medicine, explained in detail how to use. Absolutely recommend Dr. Michele.
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She was great. She knew all the answers right away about the things I was concerned about. She was helpful and very confident with the information she gave me, which made me feel comfortable. Great doctor.
More than 1 year ago
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Dr. Mak-Fung is my usual dermatologist. She's very good at what she does, but she always seems in a rush. Thankfully her medical assistant was there to clarify any questions. Today's appt. was extra frustrating. I was in the middle ofchanging into a hospital gown for my exam when she knocked on the door. Before I could respond, she started to open the door. Even after she saw that I was not ready for her, she still continued into the room and started the exam. It's embarrassing enough to put on one of those gowns, but to basically go without one so she could complete the exam and rush off to the next patient is hard to comprehend.
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Dr. Mak-Fung is always professional. Listens to your concerns and explains what is going on. Never pushes for unnecessary procedures.
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First visit was quick in terms of waiting area. Second visit was horrendous, the parking and wait area was packed. Was told to avoid Mons and Fridays since those are busy days.
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Very professional & thorough but friendly and compassionate at the same time. I have 100% confidence in Dr. Mak-Fung for both medical and cosmetic treatments. Highly recommend.
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I have been to two annual skin check- ups previous with different doctors. They both took between 30-60 minutes total. Dr. Mak-Fung did not look through my whole body at all and was done after about 5 minutes. The whole visit seemed very rushed.
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During the entire appointment, she was extremely rushed. Didn't really explain my symptoms, just prescribed medicine and pretty much left.
More than 1 year ago
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Knowledgeable and addressed all my questions.
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Michelle is a quick worker and gets right to work. I trust her judgement. She does not force anything on you and does a good job of laying out all the options.
More than 1 year ago
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I find Dr. Mak-Fung to be kind, professional, efficient, and informative. I am very confident in her care, her medical experience, and in the information she shares. She is great.
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She's great!
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Everything went well, very rushed
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Very fast but very professional and thorough.
More than 1 year ago
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She was very professional. She knew right away what my skin issue was. Gave me samples so I didn't have to go to the pharmacy.
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Dr. Michele and her staffs are nice and professional. Cannot get my medicine at the same day is the only thing that I dissatisfied with.
More than 1 year ago
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Very professional.
More than 1 year ago
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Delightful, efficient, thorough, professional, just what I was looking for.
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This was my 3rd or 4th appt. with Dr. Mak-Fung. I appreciate her professionalism and thoroughness. She is very quick, but she is very thorough. I have complete confidence in her. She explains things and answers my questions.
More than 1 year ago
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It was fine. She knew right away what was wrong and prescribed medication. Just starting meds today so will see how they work.
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This was my second visit with Dr. Mak-Fung. The first visit went very well. She was attentive, very helpful, and made me feel like I had her attention. She addressed my issue and provided an effective solution. The second visit however,was rushed. I felt like I had to fight for my time with her. She didn't read the memo I created when booking the appointment and therefore didn't know that I had several things I wanted her to look at. She told me I "have to tell them" next time, because the memo shows up very small on her paperwork and it's easy to miss. Good to know! I felt like she kept pushing a treatment option that I wasn't that into. Also, she froze a wart on my skin and didn't tell me what to expect when I got home, or how to treat my skin. She said it would scab and fall off. Well she forgot to mention that first it balloons and becomes an oozing blister, and that I should keep it moist to avoid scarring. I gave her a good rating based on my first appointment and am hoping that she just had an off day for my second.
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Exelent!!!!
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I enjoyed my visit with Dr. Mak-Fung! She took her time to explain things to me and was very personable. I would definitely recommend her. Great visit!
More than 1 year ago
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The appointment was for my 6 year old son and we had to wait in the waiting room for almost an hour. I was close to leaving we had waited so long. She took a look at his foot, made acomment, and then we had to leave for another appointment as we had been at the office for over an hour by then.
More than 1 year ago
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Dr Michele gives accurate diagnosis and options for treatment. Her opinions was very welcomed.
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The office reception area was a mad house with long lines to even check in. I waited an hour to be seen and the appointment lasted a total of about 10 minutes. It felt very rushed and the doctor is ratherhyper. She is nice enough, but rushes and I didn't feel completely confident in the skin check I had.
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Dr. Mak-Fung is very good! Professional, friendly and very good at answering questions. However we were not happy with the long wait at the clinic. We were seen 1 hour after our appointment time. Very frustrating.
More than 1 year ago
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She was very nice but was behind schedule about half an hour. The visit felt extremely rushed. I am hoping when I go back in 3 weeks I feel like she had a few more minutes for me.
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Dr. Mak-Fung is the best dermatologist I have seen. I feel fortunate indeed that I was somehow assigned to her for my dermatology needs.
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Good.
More than 1 year ago
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Professional.
More than 1 year ago
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She was very informative and took time to adress the multiple items I wanted looked at.
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Dr. Mak-Fung is excellent. I highly recommend her.
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I was expecting a long wait to see the doctor but that didn't happen. I was called in from the reception area within 10 minutes of my arrival and seen by the doctor within 10 minutes after entering into the examinationroom. Dr. Mak-Fung provided provided lots of information, including a print-out describing my diagnosis.
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Very long wait, even with an appointment. Waited 50 minutes in the lobby, then another 15 in a small, stuffy room. Dr. Mak-Fung was very professional and answered all my questions. Felt a bit rushed, however.
More than 1 year ago
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I can highly recommend Dr. Mak-Fung. I was seen promptly, and she fully explained what my problem was and how to best treat it. She also diagnosed another skin problem that was not so obvious, and again explained what could be done.
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very direct. I liked her
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Professional and effective
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Not sure yet,waiting for the results of the treatment
More than 1 year ago
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I like Dr. Mak-Fung. In fact, that afternoon I gave her name and contact info to two colleagues who, on learning that I had gone to a skin doctor that morning, mentioned that they also need to see one.
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The receptionist said I was an hour late even though the Zoc Doc invite and reminder synced with what was in my calendar for an 11:40 AM appt.. Not certain what happened there? Unfortunately, she was a bit rude and someoneelse had to come over to help me after she walked away? Weird. All the other staff were friendly even though they were obviously very busy at that time.
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Even though we were Dr. Mak-Fung's third patient of the day, we still had to wait almost an hour to see her. She only came in when she saw me standing in the hall waiting and I told her I neededto get to work. Her evaluation of our daughter was way too fast and incomplete to say the least. The lotion she recommended I already have at home, so I definitely feel like this appointment was a huge waste of time and my co-pay.
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Smart, careful, experienced, albeit a brisk manner with an attitude of moving through patients quickly. "Efficient" stands out as the main characterization.
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I think the office was overbooked and understaffed. Several unhappy clients in the packed and overcrowded waiting room. My own wait time was too long, both in the office after checking in and updating paperwork, and in the patient room whilewaiting for service, for the actual 10 minutes that I spent with the MD, who seemed rushed.
Source: Zocdoc
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