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Annual Pap Smear / GYN Exam
41 E 8th Street, Chicago, IL, 60605

Qualifications and Experience

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Professional Statement

Monica A. Moore, M.D.received her medical education from the University of Michigan. She completed her residency at Rush University Medical Center. She is board certified in Obstetrics and Gynecology. Her practice includes comprehensive care for women of all ages. She is affiliated with both Northwestern Memorial Hospital as well as Rush Medical Center. Within her chosen field of gynecology and obstetrics, Dr. Moore specializes in endometriosis, uterine fibroids, menopause, pediatric/adolescence gynecology and ultrasound. She has recently introduced a comprehensive weight management program for women. Dr. Moore is married with twin daughters and lives in Chicago, IL.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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She was attentive and did everything she could to help solve my period issues. She took my IUD out right away that day without notice when I had been trying to get my other doctor to remove it for MONTHS. I am definitely happy with my service and Dr Moore’s dedication to women’s health. I have an appointment to go back next month for more tests and for her to see how I am doing — that’s hard to find.

(Verified Patient)

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Monica was great! She was very clear in explaining her process and was very thorough. She made me feel comfortable throughout the whole visit. No worries after leaving her office!

(Verified Patient)

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Everyone in the office was very friendly. Check in was a breeze since I completed everything through Zocdoc beforehand. Dr. Moore was wonderful! I was in and out in less than an hour!

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She's so informative and straight to the point. I'm so thankful I saw her.

(Verified Patient)

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This was my second visit with Dr. Moore. While I believe she's thorough in her exams and puts you at ease during the visit, the organization of the office overall does her a disservice as a professional. The office staff is kind, but not particularly professional. It's impossible to get questions answered or a call back from the doctor if you leave a message with the front desk. It's been 5 months since my first visit and the staff informed me that I have outstanding bills that were not covered by insurance, but I still haven't received any details regarding what I owe.

(Verified Patient)

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Extremely professional and put me at ease immediately. She addressed all my concerns in a very efficient and comforting manner. I highly recommend anyone in need of her services.

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Long wait. Slow to get test results.

(Verified Patient)

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The office staff and doctor were very professional. The doctor was very personable.

(Verified Patient)

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She was not warm or welcoming. She didn't smile once. Only time I got a chuckle out of her was when she asked me if I smoked and I told her how many times a day (as if she was ridiculing me). She was yawning through each sentence as if she didn't sleep in days. She did not congratulate me on my pregnancy. She was not nice and inviting. Her staff on the other hand was the opposite. They were nice and engaging. They congratulated me on my new bundle of joy upon leaving the office.

(Verified Patient)

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She was as matter of fact as I needed. She made sure to check up on my health habits in addition to my exam. She was very kind and non judge mental

(Verified Patient)

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I've been seeing Dr. Moore for 15 years. I absolutely love the care and concern she provides for me.

(Verified Patient)

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I made an appointment for inconsistent period and spotting. The doctor did an ultrasound and said I have PCOS. She also said the spotting could be due to my IUD or from an infection. She said she'd prescribe me some antibiotics to see if it helps, and then drew my blood to do some blood work to look into my PCOS. All was well up to that point, but then the following happened: 1. I was told to expect a call with the blood results in the next few days. They forgot to give me my prescription as I left (but I figured I'd just call them and let them know about it, no big deal). 2. I didn't hear back from them for a week. I called the office and asked them, and they didn't even know who I was. She told me the doctor had gotten the lab results (which normal offices tell you within 24 hours), but hadn't gotten a chance to see it yet. She'd call me back today. 3. I didn't hear back. So I called the next day asking about it and also asked about the antibiotics prescription. The front desk lady told me that the doctor just "signed off" and she didn't get a chance to ask her (no idea how that happens when there is only one door for an exit). She would call me back at "5:30 -- no, five thirty SIX." I felt a little slighted, but I said OK and waited. 4. No call back. I call again the next day, and the front desk lady gives the phone to the doctor, who doesn't know who I am. I reminded her that I was the one with the IUD and that she had told me I had PCOS. She snapped back, verbatim, "Excuse me, I see patients every day so I can't remember all the details of who you are." I was taken aback. They didn't even give me a chance to talk. She told me my lab results, by phone, and then offered no solutions afterwards. Just, "Here you go, your lab results," and then telling me that I should go on antibiotics. I said OK, and she said she'd email me the lab results today and contact me about the prescription as well. 5. I didn't hear back, AGAIN. I waited an extra day because I had a job interview and didn't want to think about it that day. But today, the day afterwards, I called and suddenly, the front desk is now an "answering service" so they don't know the doctor's schedule, doesn't know when she'll be in again, doesn't know *anything* apparently. She just said that she'd give my message to the doctor and that is ALL she can do. It also sounded like the same front desk lady. I have NEVER seen a group of "professional" healthcare providers care SO LITTLE about their patients. It feels like they want people in for the first visit, and they don't care about retention. I have waited almost two weeks now for a simple email of my blood test results and a prescription. It has taken me multiple phone calls, and I have only been able to reach the doctor once. They have gone back on their word multiple times to get back to me, and I am fed up now. This was my first visit, and I won't be coming back again, despite STILL not having my blood lab results. I would HIGHLY NOT RECOMMEND this place. AVOID unless you are looking just solely for a visit without any prescriptions or blood work. (FYI there are reviews below me that show similar experiences. I wish I had listened to those and not come here).

(Verified Patient)

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She's been my Dr. for almost 10 years and the quality of care has not declined at all.

(Verified Patient)

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It was very awesome and she was truly professional. I got my needs taken care of right away. I felt comfortable and well taken care of.

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The staff was incredible! They were very thought and very personable yet perffessional. I would go back just for the amazing staff. However, I was trying to explain how bad I can get with my condition but he kept down playing it. It really is not as common as he thought because iv never ran into anyone better than me and diagnosed by 2 other doctors but he did not take it seriously. That being said he had amazing advice on how to fix my skin and was great at explaining the procedures.

(Verified Patient)

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Very professional and informative. My new favorite Doctor!

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She was cold and I got the feeling that she was in a bad mood. Also, the office is not well kept but they do have some nice technology. The staff is very friendly and helpful.

(Verified Patient)

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You'll be hard pressed to find a doctor (or service professional in general) with a better bedside manner than Dr. Moore. She's insightful, knowledgeable, and conveys information in a way that is easy to understand. I was so scared to go to the OBY-GNY that I didn't until I was 29 and Dr. Moore was my first and last! She'll be my doctor until she retires

(Verified Patient)

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First and foremost, I liked Dr. Moore - she's knowledgable and friendly. I would've continued to be a patient of hers, but my experience after my appt has been nothing but negative. To preface, I work in a medical office, so I am aware of what is and isn't appropriate to request from staff. This is my personal experience with this office and I honestly wouldn't recommended anyone going there due to her administration staff. I've felt upset and disrespected as a patient because 1) it's very difficult to get a hold of anyone at the office and they never return voicemails (e.g., I've called 6 times and 2 voicemails in a business day and reached no one; my pharmacy and insurance company have tried to reach them multiple times on separate occasions during business hours and couldn't get through to anyone); 2) if and when you do reach someone, they're not very helpful with questions; and 3) they don't do a very good job of following-through with requests (i.e., the MA had agreed 3 times to send me my lab results and I still have yet to receive them 3 months later...) or lab result follow-ups (I didn't hear anything back regarding my lab results, and I had to call continuously to get an update). I know this was a very harsh review, but I don't want another woman to go through what I did and to feel as upset and frustrated as I am.

(Verified Patient)

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Dr. Moore is fantastic, helpful, sweet, and understands the value of your time as a patient. The office was a little short-staffed today, but all employees were helpful, smiling, and made the wait time fly by.

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Dr. Monica was professional, knowledgeable and had a great beside manner. However, her receptionist didnt tell her that I was waiting and I was sitting there far longer than I should have been. Maybe 20 mins plus, waiting to be seen. No knock on the doctor. When she heard I was waiting, she came in right away. I liked her a lot.

(Verified Patient)

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Great bedside manner in all front, from the receptionists to the nurses I interacted with. Everyone was lovely and informative.

(Verified Patient)

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Dr. Moore herself was very nice and helpful. I appreciated how much one on one time she spent with me. The practice used a machine to take vitals that took a fairly long time and felt unnecessary for a gynecologists office. Neither the doctor or the tech were able to explain what the exhaustive results meant fully.

(Verified Patient)

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She was very kind. The office was clean and very modern. Every thing I wanted for my appointment she did. I'll definitely go back.

(Verified Patient)

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Dr. Moore was great! She made me feel a little more at ease with coming in to her office. She's very personable and friendly. Highly recommend seeing her again.

(Verified Patient)

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Dr. Moore was very professional and kind. She answered all of my questions and overall was very helpful. The actual exam was very speedy. There was an issue with ZocDoc not the office, that the office had not received my paperwork or appointment schedule from ZocDoc and so it took the office a bit longer to check me in, but it was definitely not their fault. They handled the mixup gracefully and check in was very smooth once we had figured everything out. Overall i would highly recommend Dr. Moore and her office and will be going back.

(Verified Patient)

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she was nice and personable. The staff was also nice and attentive. I intend to use her moving forward.

(Verified Patient)

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Dr. Moore, as well as her staff, were extremely professional, friendly, and thorough. I've already recommended them to friends!

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After reading the ZocDoc reviews, I decided to give Dr. Moore a try as a new patient. Shortly before my appointment, however, I came across some bad Yelp reviews and was concerned. After my visit for a standard annual exam, I want to share my positive experience at Dr. Moore's office. She is not necessarily warm and fuzzy but she was perfectly nice and made me as comfortable as possible (I strongly dislike visiting the OB-GYN in general). The office is cozy, which I prefer to bright white walls and harsh lighting. The nurse and desk staff were very friendly. I am waiting on my test results so I can't attest to the speed/handling regarding that but my in-person visit was good.

(Verified Patient)

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As always Dr. Moore, as well as all of the women working there, were not only professional and respectful but also kind and enjoyable. It seemed like they may have been having some technical difficulties with their computer but the young woman at the front, Melissa, went above and beyond to make things run easily and smoothly. And of course the phlebotomist who works there is simply put a gem! She can make you feel comfortable and relaxed WHILE TAKING YOUR BLOOD. Quite honestly every individual in that office makes me feel at home and I have no intention of ever going anywhere else for medical services of the kind. If there were a million stars to give the ladies at this office deserve them all!

(Verified Patient)

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She is a really friendly and honest doctor. She answered all my questions and her office got back to me with test results in a very timely manner. I recommend this office and this doctor!

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She was very "to the point" and very professional.

(Verified Patient)

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I really enjoyed the fact that she was very knowledgable and shared so much with me. I walked away feeling hopeful and very informed about my body and the reason for my visit. I also enjoyed that Dr. Moore was friendly, easy to talk with and very professional at the same time. She made me feel comfortable. Her staff were friendly and great as well! I had an overall excellent experience.

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The receptionist was very nice and helpful, the wait time was very short, and the appointment was quick too. Mostly everyone is nice and friendly but I could have felt more comfortable

(Verified Patient)

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Very professional and very supportive. Dr. Moore and her assistants were a pleasure to have and very helpful. Would recommend this office to anyone!

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I filled my paperwork out online but had to do it again at the office. The receptionist was very uninviting, and the waiting area was cold. It turns out that the entire office was cold and being heated by individual space heaters. I was a new patient, but no one took the time to introduce themselves or create any patient/doctor relationship. The diagnosis was unclear, and I feel unsupported and unsure of the next steps I should take for my health. I will not be returning here and would never recommend it.

(Verified Patient)

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She was nice and explained everything thoroughly. Her staff was nice as well ! I'll be back.

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The office is a little small, and you could hear the receptionist telling patients private information. But other than that, I felt very well taken care of. And I like the later appointment times.

(Verified Patient)

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She is awesome, friendly, and informative!

(Verified Patient)

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WOW. Dr Moore was not only professional but also quite caring and non judgmental! This was my first pap EVER and she could tell I was nervous so she explained every step of the way and kept me distracted by talking to me like A REAL HUMAN. The same goes for every person I met in the office. From the receptionist to the phlebotomist to Dr. Moore herself, I felt welcomed and cared for all the way through the appointment! I will definitely be returning here and suggest this office wholeheartedly!

Zocdoc Find an OB-GYN Illinois Chicago OB-GYNs Dr. Monica Moore - MD