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Qualifications and Experience
Thank you for your interest in Cypress Springs & Epic Family Care. Purely and simply, we exist to serve others. It is an honor to serve your family’s healthcare needs. All three of our locations are family practice that serve newborns, grandparents, and everyone in between. Whether it’s a Well Child exam, immunizations, Well Woman exam, STD screening and beyond, we are dedicated to serving every member of your family in a comfortable, familial setting. We place a big emphasis on patient education, preventive care, and overall wellness. We want to arm you with the knowledge and tools necessary to keep you healthy now and for the rest of your life. Our experienced, caring staff treats each patient as an extension of their own family. We spend time getting to know you, educating you and answering any questions you may have. We truly pride ourselves on being different from your average clinics in that sense. Book an appointment with us today and experience the difference for yourself!
Verified Patient Reviews
Very caring doctor.
The doctor is fine but the support staff is very unprofessional and the facility has a very dirty feel to it. I went for my woman's wellness and decided againsy it as i didnt want to walk away with a staph infection. They had people coming in asking for the most random stuff. One lady came in with what looked like a beer and was asking for Bottle opener. Another lady from next door, I guess the dentist, asked for napkins and a vacuum cleaner. Very odd to me. Won't be coming back.
She was warm and thorough. Appeared to be concerned.
She was very polite and made sure sge explained everything to me.
She was great. Very concerned and understanding, I appreciated all she is doing for me. I think i have found a fantastic PCP, finally. One concerned with my NEEDS.
I loved my first visit. Friendly staff professional. I felt very comfortable.
She's so nice and gentle, and very knowledgeable. I would recommend!
Highly recommend . Very very knowledgeable .
Very informative and knowledgeable!!!
The facility is not kept sanitary. Waiting room and exam rooms has debris on the floor, tables and carts covered in dust and hair strands. The receptionist doesn't acknowledge you at sign in. Constant waiting. I booked this appt. as an emergency. I would not recommend also confirm if you're see the actual doctor or nurse practitioner. They don't disclose that on Zocdoc or with the office.
Very detailed helpful
Very nice ,friendly &,knowledge of my health need
My visit was excellent , doctor and the nurses were excellent but the only problem was the waiting time. The waiting time was 1 hour and 54 minutes. I think it's too much.
It was my first time so seems good I just have to get adjusted to new doctor
One of the best experiences I've ever had with a doctor. Very patient, attentive and knowledgeable.
It was great as always
Blamed her nurse for a misdiagnosis, right in front of the nurse. I get that this will happen in the medical field, but it was completely unprofessional to blame the nurse in training like that and say "she doesn't know what she's doing." I also arrived on time for my appointment to find a "be back in 15 minutes" sign on the front desk. I could hear the staff goofing off in the back. I waited about 45 minutes before I was even recognized, even though I called out to them back there. On a later visit, Dr Kethineni was checking my breathing and blood pressure while chatting with a drug sales rep, who was in the exam room with us (door was open). I kept going back because I HATE changing doctors, but at some point, you've got to just call it and start new somewhere else.
Waited over an hour on 3 separate visits, scheduled me for a test I did not agree to, charged me for a blood work follow up that could have been done over the phone. Finding a new doctor.
Very friendly Dr. and she seems to really care about her patients well being.
Awesome dr and staff.
My visit was very nice. My only issue was a mix up about my insurance and billing.
Very knowledgeable and courteous!
As usual with most doctors the appointment system is a joke, I don't expect to have to wait up to an hour when I arrive on time for my appointment . With exception of this one complaint I was very pleased with every other aspect of my visits to Dr Kethineni , and wish I were able to continue using her services, but I moved to Nevada.
Awesome. Very kind and caring. Covered all bases and made sure I understood everything. She's a great find.
Great, had no problems and staff was helpful.
Dee- the nurse was super friendly, very professional. The doctor took her time to listen and explain.
I am a nurse and it was good to feel like I had competent staff handling my medical needs. Nurse was excellent and Dr. K was excellent. Glad I finally found a permanent PCP.
The waiting area is very gloomy but Dr.Kethneni is very compassionate. The office staff is very friendly and efficient.