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What patients are saying
Overall rating
4.92
Average wait time
4.92
Bedside manner
4.95
“Top-tier team at this office. The doctor is exceptionally friendly, approachable, and highly knowledgeable, taking the time to explain everything clearly and make patients feel comfortable and well cared for. Thank you!”
Attila L.April 5, 2026
“The staff was very welcoming, patient, and kind. Dr. Rickett was very calm and helpful in figuring out why my eyes were receiving irritation. Enjoyed my experience here.”
Sara H.February 11, 2026
About Dr. Randall (Randy) Ricketts
Dr. Ricketts attended The University of Wisconsin, where he majored in chemistry and earned a Bachelor of Science degree. He then continued his education at the Illinois College of Optometry, earning a Doctor of Optometry degree in 1990. Additionally, he attended Vandercook College of Music for a year. While at the Illinois College of Optometry, Dr. Ricketts completed several internships, including Primary Care, Ocular Emergencies, Vision Therapy, and Low Vision at the Illinois Eye Institute. He holds State Board Certifications in Illinois and Ohio and is Therapeutically Licensed by the National Board of Optometry for the treatment of ocular diseases.
Having practiced optometry in Chicago for over twenty years, Dr. Ricketts has had the privilege of helping many amazing people. Offering continual care and service to “old friends” while meeting new people every day is what makes his job so rewarding. Dr. Ricketts established Eye Mechanix to be integrated into the community by donating services and forging partnerships with many Chicago not-for-profit organizations.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
EyeMed
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Office locations
1 of 2
Education and background
Practice names
Board certifications
- National Board of Examiners in Optometry
Education and training
- Illinois College of Optometry, Doctor of Optometry
Professional memberships
- United Eye Care Providers
Languages spoken
- English
- Spanish
Provider's gender
Male
NPI number
1083823611
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.92
Wait time
4.92
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
907 reviews
Most relevant
Dr. Randall is easily the best eye doctor that I have seen my entire life. I’ve found my family doctor for years to come.
September 7, 2024John W.Verified patient
The doctor was able to see the problem in eyes because I’ve gotten the wrong prescription. Thanks a million
November 22, 2024Carline O.Verified patient
Great experience! I only wish I would’ve done my own research on contacts prior to purchasing a year supply.
More than 1 year agoInitials hidden
The Dr and staff are attentive, friendly, helpful. I found them on ZocDoc and have been going since 2016. They're awesome!
October 29, 2022Dilaun W.Verified patient
Dr. Ricketts was very professional and did a thorough eye exam. His team was great while helping me select a pair of glasses.
More than 1 year agoInitials hidden
It was a great visit. The whole team right from the ladies at the front desk to Dr Ricketts , were very nice and welcoming.
April 19, 2019Gilbert A.Verified patient
We love coming here to for our eye exams. Dr. Rickett’s is the best and the office staff is friendly and helpful.
October 28, 2022Melissa H.Verified patient
Fantastic! Randy was great and the ladies at the front desk were even better! Such a welcoming, affirming environment.
February 21, 2018Morgan D.Verified patient
Dr. Ricketts is a great OD. The practice is extremely cleanly and the other staff was very welcoming and personable.
January 24, 2019Emma C.Verified patient
Professional, knowledgeable, friendly, and caring. Not just the doctor, but the staff too. I’ve found my optometrist!
August 3, 2018Gregg S.Verified patient
Great visit, a few new staff, everyone is so helpful and I am always treated with kindness. Really love this place
April 22, 2021Dilaun W.Verified patient
He is very professional and makes you feel comfortable. Explains things in detail, with a very positive attitude.
More than 1 year agoDavid H.Verified patient
Very pleasant checkup by the doctor and the staff was extremely friendly and helpful in getting frames picked out.
September 29, 2020Jacob O.Verified patient
Randy and his staff are always super accommodating, knowledgable, and amazing with my 6-year-old twin daughters.
More than 1 year agoKayla R.Verified patient
Dr. Randall is very patient and efficient. His check is very thorough. Stuff there are super welcoming and nice.
May 17, 2018Han Y.Verified patient
He and his staff were awesome. Very knowledgeable and teaches while he treats you. Got a great pair of glasses!
November 21, 2017Jessika G.Verified patient
Fabulous experience! He’s excellent with children and very thorough with the eye exam. Would highly recommend.
November 3, 2017Gavin S.Verified patient
Dr. Ricketts updated my prescription and was very friendly! Additionally, the office staff is quite helpful.
More than 1 year agoKathryn G.Verified patient
Dr. Randall (Randy) was quick and professional. The sales team up front was really knowledgeable and friendly.
September 4, 2020Phillip H.Verified patient
Fantastic. Treated my infection perfectly after other doctors had failed, and is an extremely personable guy.
More than 1 year agoBrian R.Verified patient
Great doctor. I was in and out quickly. Eye exam was quick and the staff helped me with frames and contacts.
More than 1 year agoMargaret B.Verified patient
He is very personable and in depth with explanations as far as what is going on. I recommend him to anyone!!
November 30, 2018Rayshaun S.Verified patient
I was in and out in 45 minutes (including picking out new frames). The staff was super friendly and helpful.
August 30, 2017Anna G.Verified patient
Everything from the staff to the Randy’s genuine concern about my vision is awesome. Thanks for everything
November 24, 2019Randy C.Verified patient
Everyone was very nice and extremely helpful. I can actually say I had a great time at the eye doctor! ??
July 18, 2020Madison M.Verified patient
Very friendly and knowledgeable. Excellent bedside manner. Will see him for all of my optometry needs!
November 24, 2021Initials hidden
Very friendly and personable! Quick and to the point, doesn't dilly dally. Friendly office staff.
July 1, 2021Collin M.Verified patient
Great experience and I felt like my concerns were addressed and listened to!
More than 1 year agoCaitlin L.Verified patient
Quick, efficient, comfortable. I’ve never gotten an eye exam before so this was a nice experience.
April 9, 2022Initials hidden
Very professional, helpful and friendly staff . Dr. Ricketts bedside manners are top notch....5 stars
More than 1 year agoSignia A.Verified patient
Very professional and friendly. Was able to help me and answer all questions in a very timely manner.
January 28, 2017Travis M.Verified patient
Wonderfully simple and thorough eye exam.
The doctor was very knowledgeable and had a great vibe!
August 6, 2020Roger R.Verified patient
Fantastic and friendly doctor! Staff was charming and professional. Awesome selection of frames too.
August 2, 2020Gregory G.Verified patient
He is great! Really cared that I understood all the test results and the Rx. Definitely recommend.
April 1, 2021Lauren G.Verified patient
I was really impressed with the doctor. A very nice man with a great personality.
More than 1 year agoInitials hidden
Very attentive to my adjustment to progressive lenses.
August 11, 2025Oswaldo T.Verified patient
Life changing work man! Steep prices but that’s what you get for quality services like this!
February 4, 2023Joshua R.Verified patient
Got in immediately and had a quick, yet thorough exam. Randy was very friendly and communicative.
April 3, 2019Initials hidden
The staff and doctor were all very friendly and understanding of my specific needs for my visit.
June 3, 2021Phillip H.Verified patient
Great friendly, knowledgable team. Appointment was quick and easy, couldn't have asked for more.
September 4, 2017Kaitlyn C.Verified patient
He was very nice and patient and made sure he took the time to make sure you got what you needed
July 20, 2018Initials hidden
Awesome service, doctor was patient and took time to explain issue to patient.
More than 1 year agoInitials hidden
I was very happy with how he explained everything and took time to listen to all of my concerns.
October 27, 2016Barbara V.Verified patient
Very nice doctor and accommodating staff. Loved my experience it was thorough and professional.
February 21, 2020Jayla H.Verified patient
Friendly and knowledgeable. Cares about your health and about what you want from your eye exam.
May 23, 2018Alex D.Verified patient
Great optometrist! Second year seeing him and will stay with him as long as I live near by!
February 3, 2021Lauren W.Verified patient
Helpful, friendly staff. Doctor Ricketts was very patient and professional. Highly recommend!
November 23, 2019Ryan M.Verified patient
Dr. Ricketts was great! The appointment was very efficient and I had a wonderful experience.
July 24, 2020Kara L.Verified patient
Dr Ricketts was so great! He explained everything thoroughly and answered all my questions!
August 14, 2018Janet A.Verified patient
Professional and at the point . Like the way they all talked and how they treated me.
April 5, 2022Olimpia S.Verified patient
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How soon can I make an appointment with Dr. Randall (Randy) Ricketts?
Generally, Dr. Randall (Randy) Ricketts has appointments available on Zocdoc within 1 week. You can see Dr. Ricketts's earliest availability on Zocdoc and make an appointment online.
Is Dr. Randall (Randy) Ricketts accepting new patients?
Dr. Randall (Randy) Ricketts generally accepts new patients on Zocdoc. You can see Dr. Ricketts's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Randall (Randy) Ricketts accept my insurance?
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Can I make an appointment with Dr. Randall (Randy) Ricketts online?
Yes, you can make an appointment online with Dr. Ricketts using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Randall (Randy) Ricketts work with?
Dr. Randall (Randy) Ricketts works with Eye Mechanix.
Where is Dr. Randall (Randy) Ricketts's office located?
Dr. Randall (Randy) Ricketts has 2 office locations, including in La Grange and Chicago, view full addresses on Dr. Ricketts's profile.
Which board certifications does Dr. Randall (Randy) Ricketts have?
Dr. Randall (Randy) Ricketts is certified by National Board of Examiners in Optometry.
What are common reasons for patients to see Dr. Randall (Randy) Ricketts?
Dr. Randall (Randy) Ricketts frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Randall (Randy) Ricketts on their profile.
What languages does Dr. Randall (Randy) Ricketts speak?
Dr. Randall (Randy) Ricketts speaks English and Spanish.
How do patients rate Dr. Randall (Randy) Ricketts in reviews?
907 patients have reviewed Dr. Randall (Randy) Ricketts. The overall rating for this doctor is 4.92/5. They have a 4.95/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.