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Dr. Reid Robertson is an optometrist for the Allen and greater Dallas areas. His clinic presents an open, friendly atmosphere that allows him to understand his patients’ needs and concerns. Dr. Robertson specializes in ocular pathology. His services provide treatment for conditions including glaucoma, macular degeneration, diabetic retinopathy, allergies, and eye infections. Outside of the office, Dr. Robertson is an active member of his community. He volunteers at Dallas-area assisted-living communities to educate people about taking care of aging eyes. He is also a member of the Allen Chamber of Commerce and Allen Lions Club.
Verified Patient Reviews
Thorough, professional, allowed plenty of time for questions made sure I understood conditions and potential treatments available. Excellent experience.
Dr Robertson ( the lady) was awesome, she was quick detailed and friendly.
I have gone here for a few years now and there's never a wait either before being taken back for initial testing or when it's time to see the Dr. They're thorough, and never have rushed me even though I'm usually the last appointment of the day (I think!).
Friendly staff, ease of appointment making, great location.
My family and I have been seeing Dr. Robertson for a few years now, and he has always been wonderful! The visits are quick and easy, I was in and out in 30 mins this time. The staff are all super friendly, and answer any questions you could possibly think of!
It was an awesome experience with a really great staff! The dr was nice and funny *coughs....good looking*
First visit and I was very impressed. Dr. Robertson was great! He took time to explain different aspects of eye to our 8-year old son, and even let our son look at the inner workings of my eye! The entire staff was helpful and I would highly recommend this office to anyone in need of eye care.
I have been seeing Dr. Robertson and staff for over two years now. He is extrodinarly knowledgeable in his chosen proffession. Wonderful at translating medical terms into layman terms. Clean establishment that is staffed appropriately. Staff is friendly and well orginazed. Wide selection of designer and other quality frames. I have an optometrist for years to come.
Very nice visit. Dr. Roberstson was very professional and answered my questions. And the office staff was great as well.
Great eye doctor. The staff are very prompt and courteous. If only all doctor offices were this prompt, professional, and sincere.
My husband will be switching over--I was so impressed. This is my second year coming to this office and the whole crew is helpful and so professional.
Dr. Robertson is professional but personable. He puts you to ease immediately. This is my second time using his services. I returned to him because I like him personally and because his prescription for my eye glasses was spot on and met my need.
Dr Robertson and his staff are always professional, personable and on time. I had a great visit as always!
Always quick and professional and thorough! I even go home with pics of my eyes each year :)
Dr. Robertson took the time to explain different options to me. He wasn't in a rush and made me feel he had time for me as a person and a patient.
Dr. Robertson was very knowledgeable. I was impressed enough during my own appt. to bring my elderly mother. She was also pleased. Staff is friendly. His fill in was also knowledgeable and nice. Fill in wasn't quite as patient, but overall the visit was good. I plan on using this business in the future.
I had been seeing the same eye doctor for over 10 years, but had to find a new one since my insurance recently changed. I scheduled an appointment with Dr. Robertson based on his reviews and I am extremely pleased with him and the great customer service provided by his staff! I will be coming to him for my vision needs going forward.
Very pleased. Didn't rush. Explained prognosis well.
Extremely accommodating and friendly office staff. Dr. Robertson took his time and was very informative.
Pretty good. Would be great if they can shorten a wait time.
Doctor Robertson was great and explained everything I asked about. The staff was very patient while I selected my new glasses and for a first time glasses wearer this is not an easy task. They offered suggestions and insights that allows me to make an informed decision. The Saturday appointment was a big win as well.
Dr Robertson is fantastic. He's very professional and thorough. He's also a pleasure to visit with. His office staff is very professional and pleasant as well. Once again, I had a great experience!
This was the best eye dr I've been to. I actually learned something!
Nice clean office. Staff are very polite. Dr Robertson listened to my concerns, and did a very thorough exam.
Very professional, great service from office and clinical staff.
I was in and out with a brand new prescription and seeing great in no time! Really happy with the service and the whole staff was friendly. The doctor was very attentive and explained everything to me so early. Absolutely would recommend him to anybody
Although the staff did a fantastic job working with my kids as patients in addition to being very polite and helpful...the physical office space is not very conducive to children. It's very clean and well put together but it is not set up to comfortably wait with smaller children.
Dr. Reid is amazing! He is very patient with me, offers explanations of procedures and processes, and takes genuine interest in my eye care and health. He is very knowledgeable, professional, runs his office ans staff well. Overall he is just such a kind and caring professional who puts you at ease during the visit. He is very professional yet makes every visit personal: he cares enough to make note of personal things (work, travel) I mention when we make small talk and then asks me about them on my next visit! One can tell that dr. Reid values one's business and strives to provide quality service. From the friendly service to the cleanliness and nice ambiance of his offices, the experience is always excellent. I highly recommend Dr. Reid.
This appointment was a first time visit to the eye doctor for my 4 year old. The staff and doctor were very friendly, patient and made effort to engage with my child. The office is super clean and comfortable. My older kids will love that this office no longer uses the air puff test.
Staff is always considerate, efficient and professional.
I always like visiting, Dr. Robertson. He's very thorough and explains everything very well. He's also calm and the soft music playing in the examination room is relaxing.
Dr. Robertson is great. Have been going here for a few years now and wouldn't think about going anywhere else. He has a great staff. Strongly recommend!!!
Great visit. Staff was warm and welcoming and Dr. Robertson is easy to talk to and provides clear explanation of exam and results..
This Optometrist is very thorough, he even gave me pictures of my eyes! I loved that he sat down with me and discussed many aspects of my eyes, even though they are young eyes, there's always something to learn about caring for them.
Very thorough and complete.
Excellent bedside manner, frames were on the expensive side, even with insurance.
Dr Robertson himself was excellent in terms of bedside manner as well as the quality of his office and staff; seemed very professional. He seemed very much a nice guy and pleasant to talk to. Selection as well as price at the frame shop was less than desirable. We'll see Dr Robertson again, but probably go online to get new frames next year.
Pleasant staff and efficient processes made the experience enjoyable.
Efficient, very nice staff and doctor!
I had a terrific appointment with Dr Robertson today. John did the preliminary work and then I saw the doctor. All was done with efficiency but also much care and consideration. Everything was explained and there was no rushing at any time. John was very helpful and patient as I selected my new glasses too!
The best eye doctor around, couldn't be happier. Very thorough and precise on my vision and my son's. Highly recommend!
John the receptionist was so friendly & organized & started me right off on my appt. Dr. Robertson was very kind and detailed & answered all my questions. Yes, I would be happy to return for my vision care. Great selection of glasses too!!
Great Doctor and wonderful staff and office. My son has Down Syndrome and Dr. Robertson and his staff handled all of my concerns and I could not be more happy with him.
Dr. Robertson and staff were friendly and very professional. Dr. Robertson definitely takes the time to answer all your questions and concerns.
The appointment was very fluid. The doctor was knowledgable and did a good job explaining what everything meant. Very pleasant and personable
Great doctor! Mild mannered, polite. Doesn't shame you for living in your contacts but expresses importances of resting eyes.
Very impressed, very knowledgable. Time spent with the staff and doctor...not the waiting room
Excellent - very professional and easy to talk to.
Great eye doctor. Highly recommend.
very knowledgeable doctor with a great helpful and friendly staff. I learned a lot about my eyes! He was also very patient with all of my questions and concerns.
I love the respectful manner in which Dr. Robertson and team treated me and my elderly Dad.
Dr. Robertson was very professional and took the time to explain my treatment options. The staff was friendly and very skilled.
Thoroughly satisfied with our visit today. Very nice office and equipment. Wide selection of frames and a great staff.
My visit with the doctor personally was good as was all but onr of the front desk staff, specifically the manager or whatever position the lady was in to tell other staff to go on lunch was condescending and made rude comments after hanging up with a client scheduling an appointment on the phone. I also was not informed of additional charges until after services had been provided and may have made a different type of appointment had I known there were additional charges associated with getting pictures of my eye taken which seem to be a normal exam procedure.
Friendly, quick, very helpful and informative.
Very thorough. Covered all aspects of my eyes and showed me how my eye health gave insight to my overall health. Very informative.
Easy, professional, and helpful. I had to bring my 6 month old along and Dr. Robertson was so kind to me and her through the whole process. Best experience I've had with any eye doctor. I would recommend all of my family and friends to him.
Great...will go back myself....need help at the front but overall awesome!
I was not in the room with my 20yr old daughter at the time, but when I asked a question in the waiting room. Dr. Robertson answered it thoroughly with patience. I appreciated that. Even though I am a critical care nurse for >10 yrs, the eyes are not my specialty, therefore, I was glad to have photos of the eye along with the exam and a doctor that was willing to explain the photo.
Very friendly and knowledgable. I take my whole family to see Dr. Robertson and refer all my friends to him.
It was my first visit to see Dr. Robertson. I had a great visit. He explained everything to me very well. He came in right away. I didn't have to wait at all. The receptionest up front,were very friendly. I would definitely recommend DR. Roberston to anyone.
Very professional and extremely informative. Very friendly and helpful office staff, too!
He was a great listener and very very nice. Very helpful and explained everything very well. Definitely going back!
Very professional, excellent bedside manner. Very thorough and cares about his patients. Highly recommended, took care of me and my son.
Very professional and courteous.
I've had many eye exams in my lifetime, but this one was the most comprehensive and thorough. I was impressed with the level of detail the Dr. gave in explaining the test results.
He was wonderful. Loved his office staff as well!!!!! Very professional and courteous. Highly recommend him!
Dr. Robertson explained things about eyes that I never knew . He was very informative and kind.
I really liked how he explained everything to me clearly.
There was a different doctor filling in. I did not see Dr. Robertson, but the fill in was good
Seemed very knowledgeable.