Dr. Sarah Carroll, MD
Ear, Nose & Throat Doctor
50 Alessandro Pl, 230, Pasadena, CA 91105
At a glance
4.74 stars (110 reviews)
95% are satisfied with this provider ·
Accepts 14 insurances
Aetna, Anthem Blue Cross, BlueCross BlueShield, Cigna, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from University of Southern California, Doctor of Medicine
Works at ENT Surgical Associates
2 office locations
4.74
110 reviews
Bedside manner
4.8
Wait time
4.2
Recent reviews
Dr. Carroll is very knowledgeable and helpful; She is an awesome doctor and very down to earth in her explanations.
December 9, 2020Initials hidden
Diagnosed me right away, did not push additional tests. Excellent bedside manner with timely follow up for procedure. Thank you!
September 17, 2020Initials hidden
Office locations
1
1.
ENT Surgical Associates
50 Alessandro Pl, 230, Pasadena, CA, 91105
2
2.
ENT Surgical Associates
1505 Wilson Ter, Ste 270, Glendale, CA, 91206
Sarah Carroll does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Swimmer's ear
Ear eustachian tube disorders
Chronic nose and throat inflammation due to allergies
Swimmer's ear
Ear eustachian tube disorders
Chronic nose and throat inflammation due to allergies
More about Dr. Sarah Carroll, MD
Dr. Carroll is a Board Certified Otolaryngologist who joined the practice in 2011.
After growing up in San Diego, she moved to the East Coast to complete her undergraduate education at the University of Virginia. She then returned to California and received her medical degree from the University of Southern California. Her internship and residency were completed at Oregon Health & Science University in Portland. During her residency, the results of her head & neck research were published in several scientific journals. While she enjoyed the Pacific Northwest immensely, she returned home to Southern California to begin practicing Otolaryngology.
She is a member of the American Academy of Otolaryngology-Head & Neck Surgery and the Los Angeles Head & Neck Society. She has a particular interest in the treatment of ear and hearing disorders, and has received extensive training in the field of Otology. This includes hearing loss, recurrent or chronic ear infections and dizziness. In addition, she has state of the art training in treatment of sinus diseases and is comfortable with techniques such as balloon sinuplasty and using image guidance in the operating room to help minimize risk in complex surgeries. Her approach to the treatment of thyroid and parathyroid disorders includes minimally invasive and small incision surgery to help reduce surgery recovery times. She also manages head & neck cancers and laryngeal disorders, such as hoarseness, vocal cord nodules and other causes of weak or changing voice. In addition to surgeries done in the operating room, she performs office procedures for nasal congestion, skin lesion removal and ultrasound guided fine needle aspiration biopsy.
When she is not at the office, she enjoys spending time with family and friends, gardening, cooking, and hiking local trails.
Education & experience
Education
Medical School - University of Southern California, Doctor of Medicine
Oregon Health & Science University (Residency)
University of Virginia (Bachelor’s)
Practice
ENT Surgical Associates
Certifications
American Board of Otolaryngology - Head and Neck
Background
Languages spoken
English
Spanish
Gender
Female
NPI number
#1962608281
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.74
Wait time
4.19
Bedside manner
4.78
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
110 reviews
Most relevant
I would recommend her. Coming from an ER nurse who works with a lot of MD, she is fantastic! Very helpful and knowledgable
April 18, 2019Paul Timothy R.Verified patient
Appointment went really well. The doctor is very knowledgeable and helped me understand what was the cause of my problem
October 18, 2016Luca D.Verified patient
Dr. Carroll is very knowledgeable and helpful; She is an awesome doctor and very down to earth in her explanations.
December 9, 2020Initials hidden
I thought Dr. Carroll was very professional and helpful. I will continue to see her as long as I need to.
More than 1 year agoInitials hidden
Dr Carroll's bedside manner is very caring and professional - I definitely feel comfortable in her care.
May 24, 2017Joshua F.Verified patient
Sarah was super thoughtful, competent, and patiently answered all my questions. Good bedside manner.
More than 1 year agoInitials hidden
Excellent and helpful doctor. She quickly and accurately helped me. I am deeply grateful.
December 8, 2020Andrew W.Verified patient
Very informative doctor and discreet when need be! Makes you feel extremely comfortable
September 22, 2018Alexandria B.Verified patient
She was very thorough with questions made and her explaining wasn't short handed.
February 21, 2017Maria G.Verified patient
Dr. Carroll was very polite and timely. I had a quick, efficient appointment.
September 30, 2019Morgan W.Verified patient
She was really nice and explain everything. If I have to I’ll go back again.
October 25, 2018Erika F.Verified patient
Dr. Carroll is knowledgeable, listens and shows caring for her patients.
October 29, 2017Initials hidden
Very good . I will go back for any ENT needs . Dr. Carroll is good !
More than 1 year agoLouis M.Verified patient
I was very satisfied with my visit. I would recommend Dr. Carroll.
November 19, 2019Gregory T.Verified patient
Smart and capable. And, I actually saw the doctor... not a nurse.
October 12, 2016Initials hidden
She was really nice, relax with good empathy.
I like her a lot.
February 5, 2019Maria Fernanda L.Verified patient
Very Professional, Strait to the issue she knows her stuff
July 20, 2020Martin D.Verified patient
Very professional, procedure was well done and efficient
May 8, 2018Philip D.Verified patient
I echo everyone elses positive reviews about Dr. Carroll
February 27, 2018Initials hidden
Concerned, thorough and speaks clearly to the patient
June 19, 2017Daniel C.Verified patient
Diagnosed me right away, did not push additional tests. Excellent bedside manner with timely follow up for procedure. Thank you!
September 17, 2020Initials hidden
She was knowledgeable and compassionate.
June 28, 2020Daouda L.Verified patient
Dr. Carroll was excellent. It was a great experience and I will definitely go back. My wait time was less than 5 minutes once I had filled out forms for new patient. Highly recommend!
June 2, 2020Corky O.Verified patient
My son is a patient of Dr. Carroll's. We really like her. My son is comfortable with her care and trusts her. Excellent doctor.
More than 1 year agoRobert E.Verified patient
Don’t like making appointment on line
More than 1 year agoInitials hidden
The people in the office are terrible they just told me they don't accept my insurance even though my insurance informed me that I’m fully covered. I told them to call the insurance to make sure but they just said no, no we don’t accept your plan. No respect for people seeking medical care. I lost time and money to get there and my condition is getting worse.
November 7, 2019Majed A.Verified patient
I enjoyed seeing Dr. Carroll, she was very professional and listened and understood my problem. She asked follow up questions and made sure she had all the relevant information before beginning our appointment. Although, I hope to not have to go back to the doctor's office if I do I will definitely choose Dr. Carroll.
More than 1 year agoMalerie B.Verified patient
The wait was less than 15 minutes. Office staff, all smiles. After they learned I wore hearing aids, they spoke a little louder.. Much appreciated. Dr. Carroll always had a smile, and a chuckle when she heard my problem.. We also had a good discussion regarding hearing aids and how hindered not helped in some situations.. We also discussed how they might be improved.
Although my problem was minor and the procedure only took about two minutes to solve, that included getting gloves and tools ready..
I would definitely see her for any future needs, and recommend her to others if asked.
March 6, 2019Kenneth P.Verified patient
Avarage money making office.
More than 1 year agoInitials hidden
It was quick
February 5, 2019Initials hidden
First time patient. Arrived 10 mins early and had to fill out a new patient form. Front desk gave me a preliminary cost before seeing the doctor.
Waited about 20 mins to see Dr. Carroll. I found her very pleasant. She listened to my problem, asked the right questions, and then examined me. She came up with a solid treatment plan (prescribed antibiotics if needed but recommended a homeopathic treatment first).
I appreciate the fact she took time to listen to some other questions I had that were not necessarily ENT related.
Would definitely recommend her.
January 9, 2019Carlos M.Verified patient
I'm so glad I found out about ZocDoc. I got an appointment with Dr. Carroll next day and she was very thorough in explaining my situation. I liked how patient she was too to answer any of my questions. I would definitely come back to see her if it means driving over an hour! :)
September 20, 2018Elisa M.Verified patient
Very kind and considerate
August 10, 2018Sharon P.Verified patient
Couldn’t be happier. I had a bad experience with a handful of ENT’s with long wait times, terrible manner, and general rushing of patients. Dr Carroll was so kind and clear, I was in and out of her office all things considered in 45 minutes. I’ll be getting my tonsils removed by her and couldn’t feel more comfortable with a surgeon!
More than 1 year agoBobby C.Verified patient
Dr. Carroll was excellent. Diagnosed my ear issue and was able to fix it on the first appt. Very happy with her and the staff. Would definitely use them again.
June 4, 2018Caroline O.Verified patient
D, Carroll is an excellent professional and the staff is quite nice. Today was a long wait, over an hour. Usually the wait is not quite that long.
More than 1 year agoInitials hidden
Friendly professional staff and doctor, good communication, nice bedside manner. I had never been to this Glendale Adventist location before, so navigating the parking situation and finding the office was a bit of a challenge -- I would recommend leaving some extra time to get there. All in all a positive experience.
November 14, 2017Initials hidden
She immediately identified my hearing problem and very soon was able to move me into the treatment room. She cleared a severe wax accumulation problem. Although I wear aids, I have not heard clearly for a year or so. Love the result.
August 10, 2017Ted L.Verified patient
Always a life saver when I am sick! Dr. Carroll assessed my tonsils as being problematic and causing issues and helped me monitor when it was time for them to be removed. When the time came I could not have wished for a better surgeon for it! She made me feel comfortable and helped me through any issues and gave advice on what to do to prevent any severe symptoms from arising! shes great!
June 15, 2017Karen B.Verified patient
Super professional!
More than 1 year agoInitials hidden
When I first walked in, the waiting room was very crowded and I expected a long wait time, however, I was pleasantly surprised and only had to wait about 20 minutes. Her nurse, Liz, was very friendly and professional. Dr. Carroll was very nice, professional and caring. I would highly recommend this office.
March 9, 2017Gloria H.Verified patient
The wait was a little longer than I would have liked but the doctor was sup r attentive and listened to all of my questions and concerns.
More than 1 year agoLauren F.Verified patient
I felt very lucky to choose her as my ENT. I have a lot of health issues and need the best of doctors. I'm moving to LA and I got sick while on a visit and slipped into an appointment. She had great bedside manner and what I loved most is that she listened to me. She's the first doctor to listen to my whole medical history because I know what's important for them to know and what's not. Because of that I got blood work that I should have got long ago and when I get the results may save my life. It's clear she knows her field and anyone would be lucky to have her.
More than 1 year agoJamie W.Verified patient
It was my first visit. The office staff was helpful. I did have to wait over an hour because the Dr. was doing a procedure which happens sometimes but not the best way to start a relationship with a new patient. I thought the Dr. was nice, knowledgeable and helpful. I would go back definitely.
More than 1 year agoInitials hidden
Very professional, clean and nice!
October 6, 2016Brian H.Verified patient
Dr. Carroll and staff is great. They work with your schedule they call to remind you of your appt the day before. The surgery went perfect. Everything was explained in detail and the follow ups were great.
More than 1 year agoAS
January 29, 2021Sorah P.Verified patient
More than 1 year agoInitials hidden
December 7, 2020Andrew W.Verified patient
November 24, 2020David K.Verified patient
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What practice does Dr. Sarah Carroll work with?
Dr. Sarah Carroll works with ENT Surgical Associates.
Where is Dr. Sarah Carroll's office located?
Dr. Sarah Carroll has 2 office locations, including in Glendale and Pasadena, view full addresses on Dr. Carroll's profile.
Which board certifications does Dr. Sarah Carroll have?
Dr. Sarah Carroll is certified by American Board of Otolaryngology - Head and Neck.
What are common reasons for patients to see Dr. Sarah Carroll?
Dr. Sarah Carroll frequently sees patients for Allergy Consultation, ENT Consultation, ENT Emergency Visit, Hearing Problems, and Sleep Problems. You can see other visit reasons for Dr. Sarah Carroll on their profile.
What languages does Dr. Sarah Carroll speak?
Dr. Sarah Carroll speaks English and Spanish.
How do patients rate Dr. Sarah Carroll in reviews?
110 patients have reviewed Dr. Sarah Carroll. The overall rating for this doctor is 4.74/5. They have a 4.78/5 rating for bedside manner and a 4.19/5 rating for wait time. You can read individual reviews and ratings on their profile.