View map

Dr. Shelley Williams, MD

Family Physician, Primary Care Doctor

Silver Spring, MD

Overall rating
4.5
Recent reviews
I scheduled an appointment after being a little put-off by my primary doctor's lack of followup, wait time for appointmentsand constant rescheduling. Dr. Williams was a breath of fresh air! This is my new doctor.
I scheduled an appointment after being a little put-off by my primary doctor's lack of followup, wait time for appointments and constant rescheduling. Dr. Williams was a breath offresh air! This is my new doctor.
Angela W. · May 22, 2019
I’m thankful I chose to go to her. Dr. Williams is very attentive and really listened to my symptoms and ranappropriate test on me. She explained everything she was doing made me feel at ease. Her entire staff was very friendly.
I’m thankful I chose to go to her. Dr. Williams is very attentive and really listened to my symptoms and ran appropriate test on me. She explained everything she was doingmade me feel at ease. Her entire staff was very friendly.
Initials hidden · May 1, 2019

About Dr. Shelley Williams

Dr. Shelley Williams has been in private practice serving the Silver Spring area for many years. She and her staff speak both English and Spanish in order to better serve this diverse community. Dr. Williams' focus and passion are "total care for the entire family". Please click to make an appointment with her today!

In-network insurances

  • AARP
  • Aetna
  • Anthem Blue Cross

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Education and training

  • Medical School - Meharry Medical College, Doctor of Medicine
  • Howard University Hospital, Residency in Family Medicine

Zocdoc awards

See you again
Scheduling hero

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1598803991

Dr. Shelley Williams's office location

Alternative Primary Care

8241 Georgia Ave, Suite 102

Silver Spring, MD 20910

Patient reviews for Dr. Shelley Williams

All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner
Based on 204 reviews

Overall
Wait time
Bedside manner
I scheduled an appointment after being a little put-off by my primary doctor's lack of followup, wait time for appointments and constant rescheduling. Dr. Williams was a breath of fresh air! This is my new doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
I’m thankful I chose to go to her. Dr. Williams is very attentive and really listened to my symptoms and ran appropriate test on me. She explained everything she was doing made me feel at ease. Her entire staff was very friendly.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was a new patient and made a mistake while was making an appointment, but Dr. Williams and her team were very caring and help me to get everything checked up right away. I would def come back if needed.
Source: Zocdoc
Overall
Wait time
Bedside manner
Everyone was very pleasant and kind! I didn’t have to wait long at all.
Source: Zocdoc
Overall
Wait time
Bedside manner
Everyone at the office was nice and they moved quickly. They were ready for me before I finished filling out my paperwork. No complaints.
Source: Zocdoc
Overall
Wait time
Bedside manner
Friendly staff. Only a 5 minute wait. Highly recommended.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams, is friendly and easy to talk too.
Source: Zocdoc
Overall
Wait time
Bedside manner
The wait time was no more than 15 mins. I felt that I was heard when discussing my ailments.
Source: Zocdoc
Overall
Wait time
Bedside manner
The visit went well. Would recommend Dr. Shelley and staff to anyone.
Source: Zocdoc
Overall
Wait time
Bedside manner
Good visit; received required treatment. Effective and efficient visit. Would definitely recommend as primary care.
Source: Zocdoc
Overall
Wait time
Bedside manner
Pleasant first visit!
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
My daughter went here for a physical to get her school forms completed. I have very mixed feelings. Office visit was fine and my daughter had no complaints. We got a call a few days later advising that my daughter hasallergies (known) and is anemic (unknown). I was impressed that this physical was so thorough and then the bill came in the mail showing the breakdown of what was billed our insurance company. The number of tests done seemed excessive and the costs were exorbitant. I guess every new patient gets such exhaustive bloodwork done? Overall I am glad to know about the anemia, happy to have gotten the school forms completed quickly and so grateful for our insurance because if I was being asked to pay any part of the bill I saw I might die from shock.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was really nice and very informative
Source: Zocdoc
Overall
Wait time
Bedside manner
Very easygoing and comfortable. I will go back again.
Less than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Good but the lab person who took my blood was harsh and I had large bruising. They also didn’t call me with my results.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was seen in 15 minutes , excellent staff they were fabulous ! As a physician, I am recommending this practice 100 % .
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams and her staff are excellent. They asked questions about my overall health and offered solutions that other physicians haven't in the past.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams is professional and friendly.
Source: Zocdoc
Overall
Wait time
Bedside manner
Muy buena atención. Escucha al paciente y explica con detenimiento.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams is awesome! Friendly, knowledgeable, fast but not rushed, and compassionate.
Source: Zocdoc
Overall
Wait time
Bedside manner
The practice was clean, professional and had no wait. I went for a yearly check up and was very pleased.
Source: Zocdoc
Overall
Wait time
Bedside manner
was great. personal. issue addressed.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr.Williams is the best!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Grwat customer service and quick!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams is amazing!
Source: Zocdoc
Overall
Wait time
Bedside manner
the fact that there were pillows on the patient beds show that she put a lot of thought into creating a practice that makes her patients feel comfortable and at home. The physicians were all very genuine and nice and interpersonal.I really felt welcome, and the receptionist was very helpful and knowledgable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Doctors and staff are genuine and courteous, I would highly recommend.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Williams office visit was a very enjoyable experience. Her communication skills were excellent and she demonstrated the definition of a doctor (teacher). I was very impressed with her knowledge and how she explained everything to me. I found an excellent doctor to take care of my medical needs.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Shelley, her PA and staff were all extremely pleasant and prompt in meeting with me. Completely satisfied with the experience!
Source: Zocdoc
Overall
Wait time
Bedside manner
Always good visits here. Friendly and knowlegable people!
Source: Zocdoc
Overall
Wait time
Bedside manner
Service was quick and the staff at Dr. Williams' office addressed my concerns. I was seen by a professional other than Dr. Williams, but I didn't mind because I came in for a minor issue. I would visit this practice again.I was happy to learn that they have early hours, which is very convenient for me.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was nice and thorough but it took three days to call in a script that was to hold me over for 3-4 days before my specialist appointment which basically means I got the script the day before my specialist appt!. Her staff kept telling me that she was going to call it in as soon as she had a second for three days and this is all after she told me personally after asking for the script that she would call it in within the hour! It was too much of phone tag and hassle for this. I was even told to "check my pharmacy" in a VERY rude and nasty way from one of her staff after the second day and I was at the pharmacy and they didn't have it. I even waited at the pharmacy for hours since I had to have someone give me a ride there and also bc they assured it would be there very soon! Then after calling back at 3:55 the phones cut off to the recording bc they close at 4! I'm a little shocked the whole office shuts down at 4 but that's really not that big of an issue. Smh. I then had to leave a voicemail on the doctors machine asking to call me back about what was going on. My pharmacy then called me the next morning telling me it was in and got NO call about it being there. They even told me that if I really needed the medicine right away and they were closed to leave a voicemail for the doctor on call which I did and it said the doctor on call would respond promptly. I had NO CALL! The only good thing about anything really is that she does have a good personality and does seem to care.
Source: Zocdoc
Overall
Wait time
Bedside manner
Quick, efficient and extremely personable
Source: Zocdoc
Overall
Wait time
Bedside manner
Like most doctors anymore, routine appointments are supported by interns (with her as backup), but when something out of the ordinary occurs, she is right in there. The Metro and public parking nearby makes getting there easy as well.
Source: Zocdoc
Overall
Wait time
Bedside manner
Everyone was so friendly and easy to make conversation with.
Source: Zocdoc
Overall
Wait time
Bedside manner
Excellent.
Source: Zocdoc
Overall
Wait time
Bedside manner
I really liked the staff. I felt very comfortable and she was validating when I expressed my concerns. The only reason I'm not going back is because the distance from my home. I'm looking for someone JUST LIKE HER but closer to me.
Source: Zocdoc
Overall
Wait time
Bedside manner
Everyone in the office was courteous and professional. I was a new patient and was seen as soon as my paper work was filled out. Dr. Williams took time to talk with me about my concerns. My visit was pleasant and I would highly recommend Dr. Williams.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams' office uses med students who are training to be doctors. I've been to her office about 8 times in 2 years, and I have only ever actually seen Dr. Williams once. If you want to develop a relationship withyour GP, this is not the place for you. If you don't mind seeing a different care giver each time you visit, then you'll get that at her practice.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Williams was just what I have been looking for. She is very welcoming, easy to talk to and very thorough. I look forward to seeing her later in the month Thank you for your help
Source: Zocdoc
Overall
Wait time
Bedside manner
I really enjoyed my first visit to Dr Shelley Williams. Her chairside manner was excellent and as a new patient made me feel comfortable right away
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams failed to inquire about my symptomology and was very dismissive of my concerns. The nurse, Erica was very pleasant and tended to my needs more readily than Dr. Williams. Though I'm sure Dr. Williams is a very busy physician,she needs to do better with effectively listening to her patients as I witnessed a similar encounter with another patient that was seen before me.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
As usual a fast, thorough, pleasant visit.
Source: Zocdoc
Overall
Wait time
Bedside manner
She seems to be very knowledgable but she could do a little better with being more personable and friendly! I felt hurried along and generically diagnosed.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
The office is great with a few different doctors to choose from, but Dr.Williams was my personal doctor,.
Source: Zocdoc
Overall
Wait time
Bedside manner
She was GREAT!! She was the kind of doctor we were looking for - knowledgeable, attentive, interested and helpful.
Source: Zocdoc
Overall
Wait time
Bedside manner
If you like a Dr that is straight to the point and no nonsense. Then this is the ideal doctor for you. If you want a person that shows empathy or more conversation about your issues than this is not yourideal doctor. I like her straight forwardness and the staff was very pleasant and there was no wait time.
Source: Zocdoc
Overall
Wait time
Bedside manner
This practice is not well organized. They do not respond to messages left for the nurse practitioner. The appointment wait times are usually longer than 30 minutes. The bedside manner is not comforting - more like a business than dealing with someone's health.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Williams is my primary care physician and continues to be compassionate and patient each time I have a visit with her. I would urge patients to be very clear about what you're going in to address because she sees severalpatients on any given day and her time is limited. Also, it should be noted that she trains residents so I think that speaks to her level of knowledge.
Source: Zocdoc
Overall
Wait time
Bedside manner
I've been to this office several times, but I've only ever seen Dr. Williams once. She was great, as are all the other doctors/students.
More than 1 year ago
Source: Zocdoc
show all reviews
ZocdocDoctorDr. Shelley Williams, MD