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Qualifications and Experience
Dr. Shelley Williams has been in private practice serving the Silver Spring area for many years. She and her staff speak both English and Spanish in order to better serve this diverse community. Dr. Williams' focus and passion are "total care for the entire family". Please click to make an appointment with her today!
Verified Patient Reviews
was great. personal. issue addressed.
Dr.Williams is the best!
Grwat customer service and quick!
Dr. Williams is amazing!
the fact that there were pillows on the patient beds show that she put a lot of thought into creating a practice that makes her patients feel comfortable and at home. The physicians were all very genuine and nice and interpersonal. I really felt welcome, and the receptionist was very helpful and knowledgable.
Doctors and staff are genuine and courteous, I would highly recommend.
Dr Williams office visit was a very enjoyable experience. Her communication skills were excellent and she demonstrated the definition of a doctor (teacher). I was very impressed with her knowledge and how she explained everything to me. I found an excellent doctor to take care of my medical needs.
Dr. Shelley, her PA and staff were all extremely pleasant and prompt in meeting with me. Completely satisfied with the experience!
Always good visits here. Friendly and knowlegable people!
Service was quick and the staff at Dr. Williams' office addressed my concerns. I was seen by a professional other than Dr. Williams, but I didn't mind because I came in for a minor issue. I would visit this practice again. I was happy to learn that they have early hours, which is very convenient for me.
Quick, efficient and extremely personable
She was nice and thorough but it took three days to call in a script that was to hold me over for 3-4 days before my specialist appointment which basically means I got the script the day before my specialist appt! . Her staff kept telling me that she was going to call it in as soon as she had a second for three days and this is all after she told me personally after asking for the script that she would call it in within the hour! It was too much of phone tag and hassle for this. I was even told to "check my pharmacy" in a VERY rude and nasty way from one of her staff after the second day and I was at the pharmacy and they didn't have it. I even waited at the pharmacy for hours since I had to have someone give me a ride there and also bc they assured it would be there very soon! Then after calling back at 3:55 the phones cut off to the recording bc they close at 4! I'm a little shocked the whole office shuts down at 4 but that's really not that big of an issue. Smh. I then had to leave a voicemail on the doctors machine asking to call me back about what was going on. My pharmacy then called me the next morning telling me it was in and got NO call about it being there. They even told me that if I really needed the medicine right away and they were closed to leave a voicemail for the doctor on call which I did and it said the doctor on call would respond promptly. I had NO CALL! The only good thing about anything really is that she does have a good personality and does seem to care.
Like most doctors anymore, routine appointments are supported by interns (with her as backup), but when something out of the ordinary occurs, she is right in there. The Metro and public parking nearby makes getting there easy as well.
Everyone was so friendly and easy to make conversation with.
Everyone in the office was courteous and professional. I was a new patient and was seen as soon as my paper work was filled out. Dr. Williams took time to talk with me about my concerns. My visit was pleasant and I would highly recommend Dr. Williams.
Dr Williams was just what I have been looking for. She is very welcoming, easy to talk to and very thorough. I look forward to seeing her later in the month Thank you for your help
I really enjoyed my first visit to Dr Shelley Williams. Her chairside manner was excellent and as a new patient made me feel comfortable right away
Dr. Williams failed to inquire about my symptomology and was very dismissive of my concerns. The nurse, Erica was very pleasant and tended to my needs more readily than Dr. Williams. Though I'm sure Dr. Williams is a very busy physician, she needs to do better with effectively listening to her patients as I witnessed a similar encounter with another patient that was seen before me.
As usual a fast, thorough, pleasant visit.
She was GREAT!! She was the kind of doctor we were looking for - knowledgeable, attentive, interested and helpful.
The office is great with a few different doctors to choose from, but Dr.Williams was my personal doctor,.
If you like a Dr that is straight to the point and no nonsense. Then this is the ideal doctor for you. If you want a person that shows empathy or more conversation about your issues than this is not your ideal doctor. I like her straight forwardness and the staff was very pleasant and there was no wait time.
Dr. Williams' office uses med students who are training to be doctors. I've been to her office about 8 times in 2 years, and I have only ever actually seen Dr. Williams once. If you want to develop a relationship with your GP, this is not the place for you. If you don't mind seeing a different care giver each time you visit, then you'll get that at her practice.
Dr. Williams is my primary care physician and continues to be compassionate and patient each time I have a visit with her. I would urge patients to be very clear about what you're going in to address because she sees several patients on any given day and her time is limited. Also, it should be noted that she trains residents so I think that speaks to her level of knowledge.
She seems to be very knowledgable but she could do a little better with being more personable and friendly! I felt hurried along and generically diagnosed.
Dr. Williams and her employees are very professional. I was seen right after I filled out my forms and didn't have to wait long meeting with the medical assistant. Definitely going back.
I've been to this office several times, but I've only ever seen Dr. Williams once. She was great, as are all the other doctors/students.
I've been to Dr. Williams office a few times now and each visit went well. The staff is professional and friendly. Never an unreasonable wait time if any. Dr. Williams is thorough about explaining treatment and answers your questions. What more do you need?
Dr. Williams and staff were very professional, caring, and undertook my needs.
Staff and Doctor were friendly, punctual and knowledgeable.
I thought my visit with Dr. Williams was very efficient. I liked using the tablets that they had to fill out my documents. I really like the fact my appointment started at the correct time and that I didn't have to wait.
I had a great visit. The staff was nice and friendly.
Sometimes you just want to feel appreciated as a human being, not just another body. Dr Shelley made me feel like another body in her daily quota. I'm not sure if she enjoys her job or maybe she's just going through the motions. Regardless, I don't see myself returning. Also, the office is outdated and doesn't provide much privacy.
She was very attentive and thorough.
Dr. Williams was great and thorough! Recommended her to someone else as soon as I left the office!
She's great, her staff sucks.
It was great.
I really liked the staff. I felt very comfortable and she was validating when I expressed my concerns. The only reason I'm not going back is because the distance from my home. I'm looking for someone JUST LIKE HER but closer to me.
It was a great visit, once I was seen.
I rarely have time to leave reviews, but I felt the need to do so after my appointment with Dr. Williams today. For the first time in a long time, I felt like the doctor was actually actively listening to me. I think will continue to see her as my primary care physician. I have already scheduled a follow-up appointment with her to explore other issues. But, I have to give her two thumbs up after today's experience.
Dr. Williams and her staff are EXCELLENT!!!!!!!!!!!!!!
From what I've seen on the first visit, Dr. Williams is actually interested in what's going on with you and your health. She has a method of asking questions that I picked up on immediately. (I work in IT, one commonality is asking the right questions in order to diagnose and resolve an issue.) Dr. Williams is invested in her business--she has assistants but isn't running on 'autopilot'. I initially made an appointment in order to get a primary care physician and pick up a prescription, but now I'm hopeful other medical issues will be handled. One more thing: Her employees are knowledgeable, and they know how to draw blood without taking out a vein. That's skill!
I didn't see Dr Williams while I was there but I did see one of the other doctors in her office. She was very nice, easy to talk to, and I felt very comfortable with her. I would highly recommend this office to someone else.
Medical assistant who saw me literally pointed at me and motioned me to follow her. She couldn't call me by name because she was on her cellphone? Wth? Then proceeded to ask me the same questions I answered 3 times and write them on a blank sheet of paper.. What was the point of spending ten minutes on a fancy little iPad registration thing? The doctor was nice, the op rooms need updating and she needs a new medical assistant...she didn't even introduce herself so I don't know her name.
My second visit with Dr. Williams....She is so courteous and right to task! She goes the extra mile and I would recommend this doctor without hesitation. I have found a gem in this MD!
The people who work at this office are EXTRAORDINARY. They were very kind, and answered all my questions that have been affecting me and my body. They went out of their way to make sure that I was healthy, and that I stay healthy. 5 Stars. They are all beautiful and good souls.
She and her office staff are wonderful. Thank you.
I was pleased with my visit to her office. I will go back for a follow-up on next month. There wasn't a long wait and she was very thorough with asking questions about the reasons for my visit. I look forward to the follow-up!
Great bedside manners. Asked you questions to make certain all of your issues were addressed while visiting. Very courteous and friendly staff.
Everything was fine, receptionist, assistants, the doctor. Her bedside manner was the best. Easy to understand and welcomed questions. Loved the recap. I feel very comfortable in her presence and that of her staff. Thank you, receptionist for filling in the check in info for me. Running out of the house, I left my glasses at home. Thank you again.
All of the staff was friendly. I am so happy that I was referred here.
This practice is not well organized. They do not respond to messages left for the nurse practitioner. The appointment wait times are usually longer than 30 minutes. The bedside manner is not comforting - more like a business than dealing with someone's health.
Being that I was searching for a new primary doctor, I am extremely pleased with Dr. Williams and her staff. I plan to come back.
I've gone here a couple times, and while they've always been helpful when you need to get test done or something prescribed, I've found that suggested treatments from here have not panned out appropriately. I'm unsure how much I'm allowed to say, but I would recommend getting a second opinion if you can.
The visit with the doctor was excellent, but unfortunately I waited almost one hour in the waiting room before I was seen. When I asked reception what was going on, they didn't have a record of my appointment. I told them I made it through ZocDoc, and after some looking around, they found my appointment. They told me that I just should have called to make the appointment, so I guess I'll just do that next time.
The doctor care is great. I appreciate that they are involved in training the next generation. The waiting room could use a make-over.
She was swift yet attentive to all my needs. She didn't hesitate to address all of my concerns, which was very comforting. I tend to be skeptical about medical professionals but trust Dr Williams to prescribe the right treatment for me. Also it is amazingly convenient to be able to make same day appointments. I highly recommend her.
Dr. Williams listened, was patient and was very professional. I liked her a lot, and would recommend her.
It was as I expected. I will see as times go bye if things stay the way they are going which I think are good. For now I am very satisfied with the service I have recieved.
It was a good experience for my first visit. I will continue to observe more as time go on.
Had to wait nearly 30 minutes, but the appointment was quick when I was finally seen.
She is aloof and spends too much time entertaining her children who she allows to tear through the office. She also relies too much on her internal from Howard medical. I had to request to see her otherwise I would have had to leave without seeing a proper doctor. Also very hard to get in touch with her. The office closes very early. Like 4:30ish.
Professional and friendly. Once I signed in a waited for less than 10 minutes.
Wait times must improve.
With me being new to this doctors office I was just not happy with the wait time. I do understand that I had to do paper work but it has never taken this long in the past. Also when I scheduled a appt It was supposed to be at 4:40pm. I then had a rep to call me to say that they dont take new patients after 3:30 I just think this should have been in writing online. Over all it didnt seem like there was any type of urgency to get me seen. However when I was seen it was not by the doctor herself it was by her asst. Despite everything else the Asst was very nice in helping make sure I took care of everything I needed, She even called to schedule another appt I needed outside of the office.