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Dr. Shelley Williams, MD

Family Physician, Primary Care Doctor

Professional statement

Dr. Shelley Williams has been in private practice serving the Silver Spring area for many years. She and her staff speak both English and Spanish in order to better serve this diverse community. Dr. Williams' focus and passion are "total care for the entire family". Please click to make an appointment with her today!

In-network insurances

  • AARP
  • Aetna
  • Anthem Blue Cross

Specialties

  • Family Physician
  • Primary Care Doctor

Practice names

Education and training

  • Howard University Hospital, Residency in Family Medicine
  • Medical School - Meharry Medical College, Doctor of Medicine

Zocdoc awards

See you again

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1598803991

Office locations

Alternative Primary Care

8241 Georgia Ave, Suite 102

Silver Spring, MD 20910

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Based on 161 reviews

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Good but the lab person who took my blood was harsh and I had large bruising. They also didn’t call me with my results.
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I was seen in 15 minutes , excellent staff they were fabulous ! As a physician, I am recommending this practice 100 % .
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Dr. Williams and her staff are excellent. They asked questions about my overall health and offered solutions that other physicians haven't in the past.
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Dr. Williams is professional and friendly.
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Muy buena atención. Escucha al paciente y explica con detenimiento.
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Dr. Williams is awesome! Friendly, knowledgeable, fast but not rushed, and compassionate.
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The practice was clean, professional and had no wait. I went for a yearly check up and was very pleased.
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was great. personal. issue addressed.
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Dr.Williams is the best!
Less than 1 year ago
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Grwat customer service and quick!
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Dr. Williams is amazing!
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the fact that there were pillows on the patient beds show that she put a lot of thought into creating a practice that makes her patients feel comfortable and at home. The physicians were all very genuine and nice and interpersonal.I really felt welcome, and the receptionist was very helpful and knowledgable.
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Doctors and staff are genuine and courteous, I would highly recommend.
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Dr Williams office visit was a very enjoyable experience. Her communication skills were excellent and she demonstrated the definition of a doctor (teacher). I was very impressed with her knowledge and how she explained everything to me. I found an excellent doctor to take care of my medical needs.
More than 1 year ago
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Dr. Shelley, her PA and staff were all extremely pleasant and prompt in meeting with me. Completely satisfied with the experience!
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Always good visits here. Friendly and knowlegable people!
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Service was quick and the staff at Dr. Williams' office addressed my concerns. I was seen by a professional other than Dr. Williams, but I didn't mind because I came in for a minor issue. I would visit this practice again.I was happy to learn that they have early hours, which is very convenient for me.
Source: Zocdoc
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She was nice and thorough but it took three days to call in a script that was to hold me over for 3-4 days before my specialist appointment which basically means I got the script the day before my specialist appt!. Her staff kept telling me that she was going to call it in as soon as she had a second for three days and this is all after she told me personally after asking for the script that she would call it in within the hour! It was too much of phone tag and hassle for this. I was even told to "check my pharmacy" in a VERY rude and nasty way from one of her staff after the second day and I was at the pharmacy and they didn't have it. I even waited at the pharmacy for hours since I had to have someone give me a ride there and also bc they assured it would be there very soon! Then after calling back at 3:55 the phones cut off to the recording bc they close at 4! I'm a little shocked the whole office shuts down at 4 but that's really not that big of an issue. Smh. I then had to leave a voicemail on the doctors machine asking to call me back about what was going on. My pharmacy then called me the next morning telling me it was in and got NO call about it being there. They even told me that if I really needed the medicine right away and they were closed to leave a voicemail for the doctor on call which I did and it said the doctor on call would respond promptly. I had NO CALL! The only good thing about anything really is that she does have a good personality and does seem to care.
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Quick, efficient and extremely personable
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Like most doctors anymore, routine appointments are supported by interns (with her as backup), but when something out of the ordinary occurs, she is right in there. The Metro and public parking nearby makes getting there easy as well.
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Everyone was so friendly and easy to make conversation with.
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Excellent.
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I really liked the staff. I felt very comfortable and she was validating when I expressed my concerns. The only reason I'm not going back is because the distance from my home. I'm looking for someone JUST LIKE HER but closer to me.
Source: Zocdoc
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Everyone in the office was courteous and professional. I was a new patient and was seen as soon as my paper work was filled out. Dr. Williams took time to talk with me about my concerns. My visit was pleasant and I would highly recommend Dr. Williams.
More than 1 year ago
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Dr. Williams' office uses med students who are training to be doctors. I've been to her office about 8 times in 2 years, and I have only ever actually seen Dr. Williams once. If you want to develop a relationship withyour GP, this is not the place for you. If you don't mind seeing a different care giver each time you visit, then you'll get that at her practice.
More than 1 year ago
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Dr Williams was just what I have been looking for. She is very welcoming, easy to talk to and very thorough. I look forward to seeing her later in the month Thank you for your help
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I really enjoyed my first visit to Dr Shelley Williams. Her chairside manner was excellent and as a new patient made me feel comfortable right away
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Dr. Williams failed to inquire about my symptomology and was very dismissive of my concerns. The nurse, Erica was very pleasant and tended to my needs more readily than Dr. Williams. Though I'm sure Dr. Williams is a very busy physician,she needs to do better with effectively listening to her patients as I witnessed a similar encounter with another patient that was seen before me.
More than 1 year ago
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As usual a fast, thorough, pleasant visit.
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She seems to be very knowledgable but she could do a little better with being more personable and friendly! I felt hurried along and generically diagnosed.
More than 1 year ago
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The office is great with a few different doctors to choose from, but Dr.Williams was my personal doctor,.
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She was GREAT!! She was the kind of doctor we were looking for - knowledgeable, attentive, interested and helpful.
Source: Zocdoc
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If you like a Dr that is straight to the point and no nonsense. Then this is the ideal doctor for you. If you want a person that shows empathy or more conversation about your issues than this is not yourideal doctor. I like her straight forwardness and the staff was very pleasant and there was no wait time.
Source: Zocdoc
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This practice is not well organized. They do not respond to messages left for the nurse practitioner. The appointment wait times are usually longer than 30 minutes. The bedside manner is not comforting - more like a business than dealing with someone's health.
More than 1 year ago
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I've been to this office several times, but I've only ever seen Dr. Williams once. She was great, as are all the other doctors/students.
More than 1 year ago
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Dr. Williams is my primary care physician and continues to be compassionate and patient each time I have a visit with her. I would urge patients to be very clear about what you're going in to address because she sees severalpatients on any given day and her time is limited. Also, it should be noted that she trains residents so I think that speaks to her level of knowledge.
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Dr. Williams and her employees are very professional. I was seen right after I filled out my forms and didn't have to wait long meeting with the medical assistant. Definitely going back.
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I've been to Dr. Williams office a few times now and each visit went well. The staff is professional and friendly. Never an unreasonable wait time if any. Dr. Williams is thorough about explaining treatment and answers your questions. What more do you need?
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Dr. Williams and staff were very professional, caring, and undertook my needs.
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Staff and Doctor were friendly, punctual and knowledgeable.
More than 1 year ago
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I thought my visit with Dr. Williams was very efficient. I liked using the tablets that they had to fill out my documents. I really like the fact my appointment started at the correct time and that I didn't have to wait.
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I had a great visit. The staff was nice and friendly.
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Sometimes you just want to feel appreciated as a human being, not just another body. Dr Shelley made me feel like another body in her daily quota. I'm not sure if she enjoys her job or maybe she's just going throughthe motions. Regardless, I don't see myself returning. Also, the office is outdated and doesn't provide much privacy.
More than 1 year ago
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She was very attentive and thorough.
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She's great, her staff sucks.
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Dr. Williams was great and thorough! Recommended her to someone else as soon as I left the office!
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It was great.
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It was a great visit, once I was seen.
More than 1 year ago
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I rarely have time to leave reviews, but I felt the need to do so after my appointment with Dr. Williams today. For the first time in a long time, I felt like the doctor was actually actively listening to me.I think will continue to see her as my primary care physician. I have already scheduled a follow-up appointment with her to explore other issues. But, I have to give her two thumbs up after today's experience.
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thank you.
More than 1 year ago
Source: Zocdoc
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