Aetna, Anthem Blue Cross, BlueCross BlueShield, Cigna, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from University of Iowa, Doctor of Medicine
Works at Arizona Associates for Women's Health
4.43
40 reviews
Bedside manner
4.6
Wait time
3.9
Recent reviews
This was a terrible experience!!!! The worst experience in a medical office I have ever had. I strongly recommend that you do not waste your time! Do not spend your time and money to be treated disrespectfully, and left with the same health questions you had walking in. I very rarely write reviews, and have never written a negative one, but I felt the need in this case. I can not stress enough how unpleasant this experience was.
Let me start by stating that the doctor himself was wonderful, and the poor experience was solely due to his staff and office. First, when I arrived for my appointment the woman at the front desk was very rude (which continued the entire time I was there), and told me that I did not have an appointment. I did, however, have a confirmation, but she did not care and told me I would have to leave. Then, she changed her mind, and asked the doctor if he could see me. He did, and after about a 40min wait, I did have my appointment. The doctor was professional, nice, and kind. I needed to get an ultrasound, so I waited in the office until I could get that done. In the meantime, I tried to ask questions about the ultrasound, future appointments, and the medication the doctor had prescribed. The woman at the front desk simply told me she didn't have any answers, and would not check with the doctor. This happened several times. She would not even tell me the name of the medication that the doctor was calling into the pharmacy for me, and stated that the pharmacy could handle that. She would not even check with someone to answer my questions about how to take the other medication that he gave me! After the ultrasound, the front desk said they would call me with the results and call in my medications. She refused to let me pay my co-pay. I have never heard anything back from the office about the ultrasound results, and it took all day for the medication (that they wouldn't advise me about in the office) to be called into the pharmacy. I did call the office a few hours after my appointment to try to reach a medical assistant, or someone who could answer my questions, hoping that the issue was just the woman at the desk. I was transferred to a line that hung up on me, and then was told I could leave a message. No response. This appointment took my entire morning, about 4 hours to be seen and for the ultrasound. I ended up with no results, no medication since I can not take what was called in to the pharmacy, no treatment plan, and no follow up.
The way that I was treated by the staff was unprofessional, distasteful, and simply intolerable.
I can't even write all of the details of the appointment to illustrate my point, but I suggest that you utilize other options so you do not have to find out for yourself!
More than 1 year agoInitials hidden
I was a new patient, visiting for the first time. I found the doctor and staff to be professional, courteous and helpful. They took the time to hear and address all of my issues. Great job.
September 11, 2013Initials hidden
Stephen David Frausto does not participate in Zocdoc to offer online booking at this time
Dr. Frausto is an obstetrician and gynecologist, providing a wide range of health care services for women of all ages.Dr. Frausto earned his medical degree from the University of Iowa College of Medicine in Iowa City, Iowa. He completed his OB/GYN residency at the White Memorial Center in Los Angeles, Calif. Dr. Frausto also served as a combat medical specialist in the U.S. Army. Board certified and a fellow of the American College of Obstetricians and Gynecologists, he specializes in, but is not limited to, the following services and procedures:
Low/high risk obstetrics
Minimally invasive robotic surgery for hysterectomies/gynecological conditions
Essure for tubal ligation
Laparoscopies for diagnoses and treatment of endometriosis
Treatment for interstitial cystitis
Infertility workup and intrauterine insemination
Treatment for urinary incontinence
Pessary insertion
Hormone replacement therapy for pre–/post–menopausal women with bio–identical hormones and non–hormonal options
Well–woman exams
Minimally invasive robotic surgery
Preconception counseling
Specializing in diagnosis and treatment of:
Menopausal syndrome
Abnormal uterine bleeding
Fibroids
Endometriosis
Pelvic pain
Pelvic prolapse
Overactive bladder
Urinary incontinence
Interstitial cystitis
Osteoporosis
Education & experience
Education
Medical School - University of Iowa, Doctor of Medicine
White Memorial Medical Center, Residency in Obstetrics and Gynecology
Practice
Arizona Associates for Women's Health
Affiliation
Mountain Vista Medical Center
Certifications
American Board of Obstetrics and Gynecology
Professional memberships
American Congress of Obstetricians and Gynecologists
Awards and publications
Current Department Chair OB/Gyn at Tempe St. Lukes
Background
Languages spoken
English
Gender
Male
NPI number
#1811105117
Stephen David Frausto does not participate in Zocdoc to offer online booking at this time
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.43
Wait time
3.94
Bedside manner
4.62
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40 reviews
Most relevant
It was a good experience, the doctor shows he realy cares how you feel and if the methodes are working
More than 1 year agoMM
He was great and seemed to generally care about what I had to say about symptoms and aliments.
March 11, 2014Initials hidden
Very professional. I have hashimotos and he did my lab work on site for me.
July 19, 2012Initials hidden
Great Doctor..Very comfortable..and very personable.
July 13, 2012Carly M.Verified patient
yes it's pretty good .He was patient friendly .
January 24, 2018Initials hidden
His office staff is incompetent. As a doctor he's personable and professional, he seemed interested in finding the issue. Scheduling with his team is absolutely impossible. I will never go back.
March 2, 2016Serena R.Verified patient
This was a terrible experience!!!! The worst experience in a medical office I have ever had. I strongly recommend that you do not waste your time! Do not spend your time and money to be treated disrespectfully, and left with the same health questions you had walking in. I very rarely write reviews, and have never written a negative one, but I felt the need in this case. I can not stress enough how unpleasant this experience was.
Let me start by stating that the doctor himself was wonderful, and the poor experience was solely due to his staff and office. First, when I arrived for my appointment the woman at the front desk was very rude (which continued the entire time I was there), and told me that I did not have an appointment. I did, however, have a confirmation, but she did not care and told me I would have to leave. Then, she changed her mind, and asked the doctor if he could see me. He did, and after about a 40min wait, I did have my appointment. The doctor was professional, nice, and kind. I needed to get an ultrasound, so I waited in the office until I could get that done. In the meantime, I tried to ask questions about the ultrasound, future appointments, and the medication the doctor had prescribed. The woman at the front desk simply told me she didn't have any answers, and would not check with the doctor. This happened several times. She would not even tell me the name of the medication that the doctor was calling into the pharmacy for me, and stated that the pharmacy could handle that. She would not even check with someone to answer my questions about how to take the other medication that he gave me! After the ultrasound, the front desk said they would call me with the results and call in my medications. She refused to let me pay my co-pay. I have never heard anything back from the office about the ultrasound results, and it took all day for the medication (that they wouldn't advise me about in the office) to be called into the pharmacy. I did call the office a few hours after my appointment to try to reach a medical assistant, or someone who could answer my questions, hoping that the issue was just the woman at the desk. I was transferred to a line that hung up on me, and then was told I could leave a message. No response. This appointment took my entire morning, about 4 hours to be seen and for the ultrasound. I ended up with no results, no medication since I can not take what was called in to the pharmacy, no treatment plan, and no follow up.
The way that I was treated by the staff was unprofessional, distasteful, and simply intolerable.
I can't even write all of the details of the appointment to illustrate my point, but I suggest that you utilize other options so you do not have to find out for yourself!
More than 1 year agoInitials hidden
The office staff Dr. Frausto's is completely unprofessional. They have rescheduled two out of three appointment without warning or even a call and without asking me what time would work to reschedule. I've lost hours of work over this scheduling catastrophe and I cant seem to get any answers or help from the staff. They went as far as to cancel one of my appointments after I had driven an hour to their eastside location for my appointment. Once I got to the office, I was told the doctor would not be coming in for another 4 hours. No one offered to reschedule, or even offered an apology for their mistake. Dr. Frausto is great but its not worth waiting a month for each appointment and having to deal with the unorganized, sour attitude you will experience from the scheduling staff.
July 7, 2014Serena R.Verified patient
The Doctor is nice. His staff is bad about calling back with test results. I had to call them twice for them. They forgot to give me my lab sheet before I left, so they had to email it to me.
More than 1 year agoInitials hidden
they said my scheduled appointment was Monday at 11:30 instead of today and they needed me to fill out all the paperwork that I had done on line ... i spoke with Zocdoc associate already, thank you
October 25, 2013Initials hidden
Dr. Frausto is a very good doctor. A very good doctor has a polite, intelligent, caring staff. Dr Frausto's staff met me with kindness and efficiency. Dr. Frausto himself is amazing. Although I have taken the time to read other people's ratings, I have never liked a doctor well enough before to write one. I would recommend this practice to my own daughters.
August 29, 2013Marilyn L.Verified patient
I was a new patient, visiting for the first time. I found the doctor and staff to be professional, courteous and helpful. They took the time to hear and address all of my issues. Great job.
September 11, 2013Initials hidden
Excellent. Fast and professional
More than 1 year agoTL
He's fabulous.
February 24, 2013Taryn C.Verified patient
Very polit staff. I had to come early as a new patient but once my appointment time came, I was called back and waited only 5 minutes for the dr!!
June 14, 2013Initials hidden
The visit was very professional, the office was friendley and knowledgable, no wait time. I now have a new medical group that I can trust with my care.
August 1, 2012Lauren C.Verified patient
September 19, 2017Cynthia Z.Verified patient
More than 1 year agoInitials hidden
November 13, 2015Anfal A.Verified patient
September 28, 2015Rana R.Verified patient
September 24, 2015Rheanna M.Verified patient
March 26, 2015Initials hidden
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May 29, 2014Erica H.Verified patient
More than 1 year agoRachel R.Verified patient
More than 1 year agoCynthia Z.Verified patient
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January 1, 2014Molly K.Verified patient
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Frequently asked questions
Which hospital is Dr. Stephen David Frausto affiliated with?
What are common reasons for patients to see Dr. Stephen David Frausto?
Dr. Stephen David Frausto frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Infertility Consultation, OB-GYN Consultation, and Pregnancy Problem. You can see other visit reasons for Dr. Stephen David Frausto on their profile.
What languages does Dr. Stephen David Frausto speak?
How do patients rate Dr. Stephen David Frausto in reviews?
40 patients have reviewed Dr. Stephen David Frausto. The overall rating for this doctor is 4.42/5. They have a 4.62/5 rating for bedside manner and a 3.94/5 rating for wait time. You can read individual reviews and ratings on their profile.