Dr. Susan Freedman, MD, FACP
Internist
823.9 mi · 25 Boylston Street, Suite 211, Chestnut Hill, MA 02467
At a glance
4.15 stars (52 reviews)
83% are satisfied with this provider ·
Accepts 47 insurances
Aetna, Anthem Blue Cross, BlueCross BlueShield, Cigna, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from Columbia University
Works at BIDHC Freedman
4.15
52 reviews
Bedside manner
3.9
Wait time
4.3
Recent reviews
Everyone in Dr. Freedman's office was wonderful, and the facilities are lovely. Dr. Freedman doesn't have the softest bedside manner, but she's very thorough and I appreciate her straight-forward personality. I'm not looking for a new best friend, I'm looking for a great doctor who I can trust to give me the best medical care. Dr. Freedman took time to ask me questions about my health and talk to me about concerns, and I feel as though I can trust her judgement.
March 18, 2013Initials hidden
She is very pleasant, knowledgable, and concerned about her patients. It is a pleasure having her as my doctor.
March 5, 2013Maryanne T.Verified patient
Office location
Beth Israel Deaconess Healthcare
823.9 mi · 25 Boylston Street, Suite 211, Chestnut Hill, MA, 02467
Susan Freedman does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Chronic high blood pressure
High cholesterol
Chronic high blood pressure
High cholesterol
More about Dr. Susan Freedman, MD, FACP
Dr. Susan Freedman is an internist treating patients in Chestnut Hill, Massachusetts, and the surrounding communities. She is affiliated with the Beth Israel Deaconess Medical Center. She is certified by the American Board of Internal Medicine, and is a member Massachusetts Medical Society, American College of Physicians, and American Medical Women’s Association.
Dr. Freedman earned her B.A. in English Literature in 1974 from Yale and her medical degree from Columbia University College of Physicians and Surgeons in 1981. She completed an Internal Medicine residency at Brigham and Women's Hospital in Boston in 1984.
Patients visiting Dr. Freedman can expect her thoughtful and complete attention, thorough and careful examination, and a friendly, responsive staff. She provides a full range of medical services, seeing patients for specific illnesses and issues as well as general consultations.
Dr. Freedman has run both the Boston and New York marathons and also enjoys cycling and international travel. She and her husband have twin daughters, a son, and a granddaughter.
Education & experience
Education
Medical School - Columbia University
Boston Medical Center, Internship in Internal Medicine
Brigham and Women’s Hospital (Residency)
Yale University (Bachelor’s)
Practice
BIDHC Freedman
Affiliation
Beth Israel Deaconess Medical Center
Certifications
American Board of Internal Medicine
Professional memberships
Massachusetts Medical Society
American College of Physicians
American Medical Women's Association
Awards and publications
Departmental Honors in English, Yale University
Background
Languages spoken
English
French
Creole (Haitian)
Gender
Female
NPI number
#1528072972
Susan Freedman does not participate in Zocdoc to offer online booking at this time
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Dr. Carolyn Koulouris, MD
Internist
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Offers telehealth
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Internist
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Pediatrician
5.5 mi637 Washington St, Ste 202, Brookline, MA, 02446
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Offers telehealth
Katrina Reiser, NP
Family Nurse Practitioner
5.0015 reviews
5.5 mi394 Harrison Ave, Boston, MA, 02118
Â
5.0015 reviews
5.5 mi394 Harrison Ave, Boston, MA, 02118
Â
Emily Auger, PA
Physician Assistant
4.7114 reviews
6.5 mi22 Mill St, Ste 101, Arlington, MA, 02476
Next available: Apr 28Offers telehealth
4.7114 reviews
6.5 mi22 Mill St, Ste 101, Arlington, MA, 02476
Next available: Apr 28Offers telehealth
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.15
Wait time
4.33
Bedside manner
3.92
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
52 reviews
Most relevant
Really excellant, very thorough, helpful and not rushed at all, assistants and office staff very nice and helpful too
August 19, 2011Fabiola H.Verified patient
i think that Dr. Freedman is a professional physician, very thorough and helpful.
I would highly recommend her
More than 1 year agoInitials hidden
She is very pleasant, knowledgable, and concerned about her patients. It is a pleasure having her as my doctor.
March 5, 2013Maryanne T.Verified patient
She's a very friendly and open-minded doctor. Super recommended as professional.
June 28, 2012Initials hidden
Extremely thorough, very professional and tells it like it is.
March 9, 2012Manuela G.Verified patient
Very detailed and very professional. I would recommend her.
July 16, 2012Initials hidden
I was extremely disappointed with Dr. Freedman's attitude and beside manner. I would not recommend her to anyone and will find a new PCP, she was cold, rude and extremely judgemental. She huffed and rolled her eyes multiple time during the appointment when I asked simple questions and seemed annoyed (not sure if it was at me or life in general).
More than 1 year agoInitials hidden
Very rude. Dr. Freedman does not possess the basic qualities to deal with a patient. I don't expect my doctor to become my friend but I do expect them to respect me and treat me kindly. The rest of the staff at this office is wonderful.
More than 1 year agoInitials hidden
I would NEVER recommend Dr. Freedman to a patient seeking bedside manner or compassion. Dr. Freedman was so judgmental with such simple questions for a physical that by the time she asked questions for things I was concerned about, I felt too uncomfortable to disclose my small issues and was brought to tears by her lack of understanding. Her nursing staff and receptionist are WONDERFUL and kind, but Dr. Freedman is cold and unsympathetic. Not what I look for in a doctor I hope to trust!
More than 1 year agoInitials hidden
not overly impressed
More than 1 year agoInitials hidden
Everyone in Dr. Freedman's office was wonderful, and the facilities are lovely. Dr. Freedman doesn't have the softest bedside manner, but she's very thorough and I appreciate her straight-forward personality. I'm not looking for a new best friend, I'm looking for a great doctor who I can trust to give me the best medical care. Dr. Freedman took time to ask me questions about my health and talk to me about concerns, and I feel as though I can trust her judgement.
March 18, 2013Initials hidden
The office called in the morning to try to move my appointment up which was fine, but I could only make it 15 minutes early and was teased by a member of the office staff for being late upon arrival. The doctor is clearly very intelligent and competent, but she is either rude, had a bad day, or simply does not prioritize patient relations. She was impatient and snappy throughout the entire appointment. I would not feel comfortable speaking with this doctor about any health concerns and will not return to the office.
More than 1 year agoInitials hidden
Very pleased with my experience, starting with the professionalism of the office staff to the thoroughness and care of the doctor. A little judgmental, but that's her job. I would definitely recommend her.
More than 1 year agoInitials hidden
I am a first time patient, and I had a great experience. Dr. Freedman was very knowledgeable and patiently answered all of my questions. There was a lot of direct interaction with the doctor, and no waiting time.
More than 1 year agoInitials hidden
Had a great experience. Staff were all very friendly and efficient. Dr. Freedman was very thorough and friendly and willing to spend the time. Had great suggestions for making sure my records would be all set for starting grad school in the fall.
May 29, 2012Christina G.Verified patient
Unlike what some people wrote, Dr Freedman is not unfriendly... she is simply direct and very thorough. She asked the most extensive background of any doctor I have been to. If you want a doctor who will ask the right questions, and do her job very well then she is great... if you want a buddy, go to another doctor.
December 18, 2011Ellen P.Verified patient
Doc Freedman is a Godsend. She was THOROUGH and meticulous, went beyond my reason for going in the first place. She put me at ease and gave me sound advice and follow ups. Now, her entire team made the experience personal, reminded me of visits to the doctor's surgery back in England.
Thank you Doc. Freedman. And thank you ZocDoc!
November 13, 2011Initials hidden
Dr. Freedman has a very unassuming and thorough style. She took her time with me and really takes an interest in what's going on. She doesn't jump to conclusions and make snap judgements - even though I probably fit a stereotypical patient (bad nutritional habits, etc.) I felt comfortable in her care and confident that she will suggest the best thing for me going forward. Another positive is her staff - they are EXCEPTIONAL - friendly, courteous, happy and kind. To me, this is a direct reflection of how a doctor treats people - if their employees are happy - then there is respect in the room! I would gladly recommend this doctor to anyone.
More than 1 year agoInitials hidden
Dr. Freedman was great! She was very thorough and took an interest in me and my history. I feel like she is a no nonsense kind of doc, you do your part and she will do hers as well!
August 22, 2012Initials hidden
First of all, I LOVED her staff. They were very attentive, and caring. Dr. Freedman, on the other hand, was rude and VERY judgmental. I do not lead the perfect lifestyle, I have my vices, like everyone else, but Dr. Freedman was quick to judge, and made very hurtful comments to me. I left almost in tears. I would only go see her if you have thick skin, or if you want to lie about your medical history.
October 17, 2011Natalie S.Verified patient
Very courteous, comprehensive, with a little bit of maternal edge to her. Overall, I was pleasantly surprised and will definitely return
February 27, 2012Charles A.Verified patient
Dr. Freedman was extremely thorough in taking my history performing an examination. I found her to be very professional and cordial. I personally enjoyed Dr. Freedman's direct feedback and would recommend her to anyone looking for a GP. Dr. Freedman's staff were also all very attentive and professional - overall a very positive visit to the doctor!
January 18, 2012Initials hidden
Very thorough, listened very well and picked up on everything. Personable, with a great sense of humor. Compassionate and very knowledgeable.
December 1, 2011Initials hidden
This was my first appointment with Dr. Freedman. She made me feel at ease, didn't nag me (too much!) about my long-neglected health issues, and was very professional.
June 20, 2012Initials hidden
Very rude. I have never felt so uncomfortable and disrespected from a medical professional in my life. NEVER going back. Only nice thing to say is the receptionists and nurse were beyond nice. But not worth it to see Dr.Freedman.
More than 1 year agoInitials hidden
Although she seemed like a very intelligent doctor, I did not feel welcomed as a first time patient. I felt as if I was being judged with every question I answered about medical history and felt more uncomfortable about things when I was leaving than before I went in. The office and nursing staff were very nice.
More than 1 year agoInitials hidden
Dr. Freedman was patient and attentive to my questions and concerns. She did a thorough job with my annual review and made some recommendations to improve my overall health. She is personable and interested in you as a patient.
More than 1 year agoInitials hidden
Dr. Freedman was great. I was a bit uncertain if I would return after the appointment as I didn't get the "warm and fuzzy" that I must still carry from only having one family doctor since childhood - and nary a doctor since then. However, as an intelligent, rational, type A working mom who always puts herself last I realized that Dr. Freedman's direct, almost stern bedside manner is actually quite attentive, caring and just what I need. A strong woman to get through to me that my health is important. Within minutes she had me hooked up with top notch referrals and set me on a plan to "get my house in order" and took great care in a follow up consult, clearly explaining all aspects of my health profile based on the results of the appointment as well as next steps and expectations.
May 3, 2012Initials hidden
This doctor is GREAT!
March 12, 2012Karen G.Verified patient
very good
February 24, 2012Hector L.Verified patient
I was a little skeptical about Dr. Freedman because of some of the feedback on ZocDoc about her, but I have to say I was absolutely blown away. Dr. Freedman takes the time to ask about any medical history that might be pertinent. When I mentioned alcohol use she reprimanded me like I would want any doc to! Very friendly, extremely competent, and I was called into the exam room BEFORE I was done signing in and filling out my paperwork, it was that fast! Her staff was extremely nice (and funny!). I would not hesitate to recommend Dr. Freedman AT ALL.
February 7, 2012Thomas S.Verified patient
September 12, 2013Initials hidden
January 15, 2013Bekah G.Verified patient
January 7, 2013Initials hidden
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October 12, 2012Kendra D.Verified patient
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October 6, 2012Jason R.Verified patient
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February 22, 2012Alicia F.Verified patient
February 9, 2012Kelli C.Verified patient
More than 1 year agoElizabeth R.Verified patient
January 18, 2012Initials hidden
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November 21, 2011Sandra B.Verified patient
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Which hospital is Dr. Susan Freedman affiliated with?
Dr. Susan Freedman is affiliated with Beth Israel Deaconess Medical Center.
What practice does Dr. Susan Freedman work with?
Dr. Susan Freedman works with BIDHC Freedman.
Where is Dr. Susan Freedman's office located?
Dr. Susan Freedman's office is located at 25 Boylston Street, Chestnut Hill, MA 02467.
Which board certifications does Dr. Susan Freedman have?
Dr. Susan Freedman is certified by American Board of Internal Medicine.
What are common reasons for patients to see Dr. Susan Freedman?
Dr. Susan Freedman frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Birth Control / Contraception, General Consultation, and Illness. You can see other visit reasons for Dr. Susan Freedman on their profile.
What languages does Dr. Susan Freedman speak?
Dr. Susan Freedman speaks English, French, and Creole (Haitian).
How do patients rate Dr. Susan Freedman in reviews?
52 patients have reviewed Dr. Susan Freedman. The overall rating for this doctor is 4.15/5. They have a 3.92/5 rating for bedside manner and a 4.33/5 rating for wait time. You can read individual reviews and ratings on their profile.