View map

Dr. Troy Hemme, DO

Ear, Nose & Throat Doctor

Professional statement

Dr. Troy Hemme was born and raised in Prior Lake, MN. He received his medical degree from Des Moines University College of Osteopathic Medicine. He completed post graduate training in Otolaryngology and Facial Plastic Surgery in Philadelphia, PA. He is currently board eligible. Troy provides both medical and surgical care for a full spectrum of head and neck disorders. He has special interests in pediatrics, sinus and nasal surgery, laryngology, and thyroid/parathyroid disorders. He is trained to utilize the latest surgical techniques and minimally invasive technology. Troy is a strong patient advocate and strives for patient involvement in medical decision making. He and his wife reside in Minneapolis, MN.

In-network insurances

  • AARP
  • Aetna
  • Anthem Blue Cross

Specialties

  • Ear, Nose & Throat Doctor

Practice names

Board certifications

  • American Osteopathic Board of Otolaryngology-Head and Neck Surgery

Education and training

  • Medical School - Des Moines University, Doctor of Osteopathic Medicine
  • Philadelphia College of Osteopathic Medicine, Residency in Otolaryngology and Facial Plastic Surgery

Professional memberships

  • American Osteopathic Association

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English

Provider's gender

Male

NPI number

1831406040

Office locations

Oakdale Ear, Nose & Throat Clinic

3366 Oakdale Ave N, Suite 150

Robbinsdale, MN 55422

Oakdale Ear, Nose & Throat Clinic

9825 Hospital Drive, Suite 203

Maple Grove, MN 55369

Oakdale Ear, Nose & Throat Clinic

2855 Campus Drive, Suite 630

Plymouth, MN 55441

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
He was very thorough and friendly. Awesome bedside manner. Did not make me feel rushed even though his office was extremely busy! I would definitely go back.
Source: Zocdoc
Overall
Wait time
Bedside manner
Appointment was quick and thorough. Diagnosed and care in process. love his socks!
Source: Zocdoc
Overall
Wait time
Bedside manner
Relatable and patient doctor. Very helpful, welcoming, and kind professional who gives patients informed decision routes. Doesn’t pressure or doubt patients’ decisions. Very supportive doctor!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Good person, not condescending, helpful.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Hemme is a wonderful caring Doctor, he takes time with u to explain what the issue is, excellent doctor!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very personable, friendly and informative.
Source: Zocdoc
Overall
Wait time
Bedside manner
Too long of a wait. Very stuffy in office due to construction.
Source: Zocdoc
Overall
Wait time
Bedside manner
The office was being remodeled which I think they should mention somewhere. Things were very cramped and a mess. Also, when I go to a clinic, I do not expect to have to pay to park. Since the appointment didn't startuntil late our parking was even more. I would probably not go to this clinic again.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very informative - great experience!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very to the point and thorough in explaining. Not the most conversational but does his job well and careful with patient.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Troy was very professional, efficient and reassuring. He explained the non-invasive procedure, what it would feel like and what he found. It seemed like he really cared about me and my issue. I will definitely visit him for any future ENT issues I have.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I really like him and will continue to see him
Source: Zocdoc
Overall
Wait time
Bedside manner
Great doc. Very approachable and knowledgeable and went the extra mile to make me feel good about the encounter.
Source: Zocdoc
Overall
Wait time
Bedside manner
He was very personable, and checked out down my throat thru my nose and was patient and quick., as I was a little nervous for the procedure. I would recommend to someone else.....
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Hemme was very personable. He walked in and introduced himself as, "Hi! I'm Troy!" Not Dr. Hemme, but Troy. That immediately put me at ease. He was very knowledgeable and I am confident that we will get to the bottom of the issues I've been having.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice personality cares about what you say he want to fix the problem
Source: Zocdoc
Overall
Wait time
Bedside manner
He was able to assess my situation quickly and thoroughly and covered the pros and cons of my treatment plan.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Hemme is very knowledgeable. He explained my options for possible treatment and is working to solve my situation.
Source: Zocdoc
Overall
Wait time
Bedside manner
I think it was quick but thorough!
Source: Zocdoc
Overall
Wait time
Bedside manner
He was very thorough, answered all questions, explained everything being done, and also did a hearing test. I am very happy
Source: Zocdoc
Overall
Wait time
Bedside manner
He is very professional. The appointment took less then 20 minutes. Never a wait time. I would recommend him.
Source: Zocdoc
Overall
Wait time
Bedside manner
We just had a short meeting, but everything was fine.
Source: Zocdoc
Overall
Wait time
Bedside manner
No problems. HATE SURVEYS!!!!!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Hemme is the best! I had to bring my two young children to my follow up appointment and he held my son on his lap for part of the time! He didn't let their high energy rattle him and henever made me feel bad for bringing them along. On top of that, he has been quick to respond to any questions along the way- I feel I am in the best of hands.
Source: Zocdoc
Overall
Wait time
Bedside manner
Troy Hemme was very professional, and though he found a condition that was very scary, he left me leaving his office with a huge sense of hope for a cure.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Hemme was very professional. He sat by my side and explained the results of my ear testing. He explained the best treatment for my condition yet, allowed me to make a choice on my meds.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and takes the time to explain what he is doing and why
Source: Zocdoc
Overall
Wait time
Bedside manner
pleased
Source: Zocdoc
Overall
Wait time
Bedside manner
Great doctor and staff! Highly recommend this team!!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice man, understood my needs, and diagnosed very quickly, great bedside manner.
Source: Zocdoc
Overall
Wait time
Bedside manner
He explained every procedure and answered all of my questions.
Source: Zocdoc
Overall
Wait time
Bedside manner
He is very thorough and knowledgable.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice guy, explains things, very friendly.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very good with my 3 year old son. Detailed of what he was seeing and explaining.
Source: Zocdoc
Overall
Wait time
Bedside manner
I thought he was quite thorough and informative. Seems he doesn't want anything to chance.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional, knowledgeable, prompt and courteous; from the telephone receptionist, office personnel to Dr Hemme.
Source: Zocdoc
Overall
Wait time
Bedside manner
Awesome
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
He answered all my questions and is interested in my progress following surgery. he did not rush me in and out, but took the time necessary to address my concerns.
Source: Zocdoc
Overall
Wait time
Bedside manner
Troy was excellent and I would recommend him to anyone. Thank you!
Source: Zocdoc
Overall
Wait time
Bedside manner
I am so grateful for his ability to comfort and provide insights without scaring or belittling my symptoms. He was phenomenal and I am appreciative for his time. Great Dr!
Source: Zocdoc
Overall
Wait time
Bedside manner
He helped me right away and talked with me about what my problem was. That was nice. The tough part is that I think it's funny that I was supposed to remember what to do and what medicines to buy afterthe appointment. At the end of the appointment, he left to talk with a nurse as I stood awkwardly not knowing if I was free to go. It would be great to get a plan written down. It would be great to have a nice send off, so I can feel confident about my care.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
My experience with Dr. Hemme and his staff was excellent! I broke my nose and was desperate to get it fixed. Prior to seeing Dr. Hemme at Oakdale ENT I visited another clinic. That doctor could not get me in forsurgery until 12 days after the accident, which was unacceptable to me. So I contacted Oakdale ENT and talked to the staff there. Knowing that I would have to schedule an appointment with an Oakdale ENT doctor before I could be scheduled for surgery, I explained my situation to the receptionist. She put me in touch with Rick the Administrator who contacted Amber the Surgery Coordinator who worked with the Appointment Coordinator to get me an appointment with Dr. Hemme and an appointment for surgery all within 3 days! Oakdale ENT and Dr. Hemme's entire staff worked as a beautifully orchestrated team to get me the treatment I needed fast! Many, many thanks to Dr. Hemme and his entire team of healthcare professionals! I am on my way to recovery!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr, Hemme is easily approachable, I was the first patient of the day and my wait time was 40 minutes, there was no apology for the wait time or reason given. I have been to this office previously and have alwayshad a long wait time up to over an hour so it seem to be a pattern. When I left the office all chairs in the waiting room were filled. I would suggest you bring a good book as I always do if you plan to go in.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
He is understanding of longterm hearing issues and patient when I've not sought treatment or testing in a long time. He was able to suggest new technology that would be helpful. I had the appropriate testing and consultation from him andothers (Evan) all in one trip. That is certainly appreciated. As is the availability of loaner aides for trial.
Source: Zocdoc
Overall
Wait time
Bedside manner
They were supposed to send my prescription to the pharmacy. 3 days later, they still have not done so. I was supposed to have my test results in 2 days. 3 days later, I still do not have my results. Iwas supposed to be contacted by a scheduler to schedule an allergy test. Have not heard from anyone. Every time I try to call, I am told that the office is busy and cannot take my call and I do not get any return phone calls. Still several days later, and no contact from them. This is by far the most dysfunctional doctors office I have ever been to and will not go back or recommend them. Also, the lady at the front desk will not acknowledge your presence when you arrive. She'll just keep typing away on her computer while ignoring you until it is convenient for her. Rude personality.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was very happy with everything about my appointment. All the staff were friendly and professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
Pleasant as always
Source: Zocdoc
Overall
Wait time
Bedside manner
I have met with Dr. Troy Hemme twice and each time he was very helpful. He didn't just prescribe medicine for my issue, but he educated me on self-care "how-to's" and the "why's". I already recommended him to a friend whohas sinus problems. I would highly recommend him for any ENT issues.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Troy showed his professionalism and skills by removing foreign object from the nose of my 2 years old daughter, even though she's crying, he did the procedure very professional and quick. Good Job Doctor!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and explained what he was doing and why. (Cleaning or nursing staff. Clean the computer keyboard table!! Horrible sight for a doctors office. Same in both rooms I was in.!!!)
More than 1 year ago
Source: Zocdoc
show all reviews