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Qualifications and Experience
Dr. Wendy Josephs has brought a wealth of experience and expertise to Jena Optical for the last decade. Dr. Josephs graduated in 1980 from The Pennsylvania College of Optometry and has, for more than 30 years been practicing her craft which allows interpretation of an optical exam in to a prescription. Enabling each patient to wear comfortable and high functioning glasses and contact lenses. She and her friendly staff are excited to bring in new patients and give them the quality eye care they are looking for!
Verified Patient Reviews
Always such a pleasant experience!!! Everyone is so friendly, efficient and makes the entire process a breeze! Dr. Josephs has a lovely demeanor and is a wealth of knowledge! Definitely recommend them!
Efficient, and to the point. Great bedside manner. I went in for an eye exam and contact lens fitting, and she and her team were excellent. I will return to them next year!
This was my second time seeing Dr. Josephs. I enjoyed my first visit with her, but have been having some trouble adjusting to the glasses she prescribed me. Today I found her to be incredibly condescending and straight up rude. Having vision trouble is difficult enough and I certainly did not appreciate her making me feel like an idiot. I literally left her office in tears. I will not be returning. :(
What a lovely woman! She was so sweet, listened to me when I told her my concerns, and answered my questions. I highly recommend! Also, as a side note, the rest of the staff was lovely, as well. I didn't catch his name but the gentleman that helped me pick out glasses was so nice and helped me find something that I liked and looked good. Oh, and it was quick! In and out in under an hour.
Love this office. They're professional and Wendy is just the most comforting, friendly doctor. You can tell she's invested in her patients' satisfaction. She even tested every glaucoma machine possible before purchasing the one they use to find which would be the gentlest "air puff" on her patients' eyes. Amazing!
Doctor wasn't too keen on explaining things unless I pushed for it, and definitely took on a condescending tone when doing so, and was a bit pushy. Also seemed to really be in a rush to get me out of there for no reason I could figure out. That said, I think she meant well but seemed like she's been doing this a long time and generally may not prioritize bedside manner as much.
Dr. Josephs was amazing! I’ve been dealing with an eye issue for months and seen other doctors who stunk! She made me feel comfortable and encouraged and helped me put a great plan together to get my eye healed. Would recommend her to anyone!
So good, would go again
This was my first visit to Dr. Josephs' office. From the person who greeted me - to Dr. Josephs - to the woman who helped measure my glasses, the experience was wonderful. Everyone very receptive and super friendly. I will be recommending friends to switch to this practice.
I've been seeing Dr. Josephs for years - she is a great optometrist. She is prompt, very thorough, and always informing me on best practices and making sure my contacts are using the most up to date technology as is comfortable for my astigmatism.
I really appreciated how quick and to the point she was. She really knew her stuff and wanted to make sure I was comfortable and satisfied leaving her office. She was truly great!
Great experience. Professional and kind.
I had read other reviews about Dr. Josephs being kind of lecturey in their appointments and while I understand why they said this, I think it's because she really cares about proper eye health and comes from the best place. She and I discussed how bad generic (ie. Hubble contacts) eye care is and that is shouldn't be treated like an over the counter medicine. She was extremely knowledgeable and professional in helping me to understand the best possible eye care I should have. My appointment was easy and relatively quick and I feel much better about my eyes and use of specific contacts now!
I came in a few minutes early which caused a few minutes of a wait, but clearly caused by me and i was still called in a few minutes before the official start of my appointment. I was deeply worried about my eye sight due to a (as it thurned out) smaller issue. Dr Josephs managed to take all my worry and walked me through the steps of examination slowly and with great confidence. Also, unlike other physicians she really took her time and i did not feel rushed. Would reccommend her to anyone who nees a physician and would come back myself wirh any issues.
She was very professional and patient. She took the time to answer all my questions.
Very personable and thorough. Would recommend!
I was there for an eye infection and needed a doctor to write out a prescription. For some reason, she thought I was there for contacts. No idea why she didn't review the paperwork I had to fill out prior to seeing me and didn't think to ask about my red, irritated eye right away.
Good job very knowledgeable and helpful with understanding Whats going on with my eye sight and what's needed
Dr. Josephs was great! My appointment was right on time (so rare) and I was in and out quickly; bonus that she was very friendly!
My eye exam with Dr. Josephs was quite pleasant! Her personality is really fun and she made me feel very welcome. She explained everything very well and answered my many questions. The receptionist was also incredibly friendly and helpful with a bit of confusion I had about my insurance. I'm grateful the experience was much more positive than I had expected!
Loved Wendy immediately, very friendly and professional and recommended amazing new contacts for me.
Great appointment. Quick and easy!
Efficient, accurate, and professional. I find making conversation with Dr. Josephs to be a little awkward, but I have nothing bad to say about her ability as an optometrist. It's a small office and I've never had any trouble ordering contacts or with my appointments.
Really great visit with Dr. Josephs. My only problem was finding her office. I went to the address listed but was told it was in another location which happened to be an eyeglass shop called Jena Optical. It wasn't hard to locate but that bit of information is listed no where on zoc doc or my appointment reminder.
My daughter (21) felt the Dr. was patronizing to her.
I showed up 20 mins earlier than scheduled and was shown to the doctor right away. Fast & thorough exam and a great review of all selections of frames. Cost was explained to me clearly and I didn't feel like I was being pushed into anything at all. Great experience overall.
Dr. Josephs is great!
Dr. Josephs and staff were exceedingly nice, efficient, polite, and helpful. I will continue to go to her every year and highly recommend her to anyone.
She was very friendly and knowledgeable.
Really great optometrist, very informative and helpful!
The office was small and I was the only appointment for my time, which made the experience feel more intimate. I felt like my questions and concerns were addressed and the appointment never felt rushed. The entire staff was very pleasant and professional.
Oddly confrontational and unwilling to explain things. I went in thinking I was going to buy both glasses and contacts after the appointment and left without buying either. I wanted to leave ASAP.
Loved this experience. As a kid, I always dreaded going to the eye doc (The phrase "read this line of letters" gives me PTSD!) But Dr Wendy makes you feel really comfortable. She is thorough with her exam, gives sound advice, and keeps you in check to make sure you are taking care of your eyes! She reminds me of a mom (in a good way). The rest of the staff are also amazing! Friendly, sincere, not there to sell you additional services. The rates are great and they give you rebates to mail in when available. I think I found my new permanent go-to place!
I think she is one of the doctors i love the most. she gives the time to ask questions, encourage you to ask. will be nice, and tell you what to do and not to. very much recommended.
I recently changed insurance and had to find a new eye doctor and had a great experience at this location! I was seen right away, and Dr. Josephs was very friendly and professional. I felt very comfortable the whole time. The technician in the front was also very helpful in helping me pick out my glasses. She provided solid advice without making me feel like she was pressuring me into choosing the more expensive options, or judging me for looking at the more affordable ones, which I've definitely felt at other eye doctors. I'm very pleased and will be coming back next year for my annual visit!
Wendy is an amazing doctor and very pleasant to visit. I've been back twice and have never had an issue. Her staff is super welcoming and on top of it as well. No complaints.
Dr wendy joseph is very caring and gies the extra step to make my son feel comfortable
Very condescending, acted as if she didn't have time for me. The exam went normally, but this doctor's bedside manner needs a lot of work.
Great appointment. Very quick and to the point but was given plenty of opportunities to ask questions. It didn't feel rushed and the exam was thorough. The technician in the front was patient and great with helping me select frames. Would definitely recommend this place.
The overall experience was positive & I would recommend them. The staff was great & professional, even when they were busy helping someone else they still acknowledged me which is always a good sign of quality customer service. I've been to many different places & this is not the case always Hands down the fastest appointment for eye exam & contact purchase ever. Dr Josephs was awesome and made the whole exam experience quick & anxiety free with her demeanor! I was in & out in no time, wow
wow, she was amazying. she was very nice, asked and talked to me, and at the end even gave me time to just ask whatever i want. very recommended.
The staff was very nice and helpful. We saw the doctor right away. It was a very pleasant experience. I would highly recommend.
She was ok, but became abrupt and kind of condescending a couple times.
By far the best optometrist I've seen. Highly recommended!
Very friendly and answered all my questions.
Dr. Josephs was a pleasure. Sweet, professional and thorough. All that you can ask for.
Overall, very pleasant and great experience. Highly recommended!
Not only was Wendy Josephs terrific to work with, her staff was as nice, as helpful and reassuring. Wendy approached my care with my lifestyle in mind and actually proposed a change that will likely impact my vision and use of contacts and glasses with the best results. I have never had such a positive experience with an OD and will return regularly for all my exams and eye care needs.
Dr. Josephs was extremely professional and thorough. I felt she really took the time to help me understand the entire process during my examination. Also, later I called her to ask a question and she was happy to answer. An overall positive experience!
Sweet and helpful
She seems to be very thorough.
This was the worst experience I've ever had at the eye doctor. She was rude, condescending, and apparently everything I've been doing for the past 18 years of my life with contacts is wrong. I will never see her again and I highly suggest you never see her either.
Dr. Josephs is very friendly and approachable. She was easy talk to, easy to making an appt with. Overall great experience getting an exam and new RX for glasses.
The staff were very polite, she took her time to do the examination and they have a big variety of frames to choose from.
Dr. Josephs was wonderful, friendly and helpful. I was seen right away and the exam was quick and thorough. I would highly recommend Dr. Josephs!
She was very knowledgeable, thorough, kind, encouraging and patient.
I booked for Dr. Joseph's but when I reached there got to know that some other junior doc would be attending. That was not expected. They should have atleast informed in advance if there was any change.
Dr. Wendy Joseph has an excellent bedside manner!
I really enjoyed visiting Wendy! Very quick and informative visit - told me to use different drops for my eyes based on the contacts and they helped a lot better than the old brand. Great for an annual exam.
Dr.Josephs was wonderful. She took the time to explain everything that was going on with my eyes and made sure all my questions were answered. I will definitely be going back to her!
Wendy is fantastic! I highly recommend her. Not only is she smart and professional, she's also very warm and welcoming. Plus, there was literally no wait time at her office.
She's just not a nice person. She is rude, and treats her customers as if they are bothering her when they show up for an appointment. Obviously does not enjoy her job. She wouldn't even allow me to choose the kind of contact lenses I wanted! She told the clerk what lenses to order me, and specifically told him not to order any of the lenses that my insurance covered! Go somewhere else unless you enjoy being treated with contempt.
Very professional and thorough during my vision & contact lens exam!
Dr. Josephs was great, her team was very helpful in ordering new (and much better) contact lenses and I was in and out of the office in 45 minutes. Will definitely recommend to friends.
Def reminded me of proper contact use and cleaning. Some good advice on using new contacts and daily
Very nice! Informative and professional
I had a great experience. I will definitely come back.
Dr. Josephs has wonderful energy, is warm & welcoming, and very thorough. Very nice office staff. Overall a great experience. Would definitely recommend to others!
This was a great experience. Walked in exactly at the time of my appointment and was helped right away. The man who handles incoming patients is warm, friendly, and very helpful. Wendy herself is funny and nice, and the appointment was extremely efficient. At the end they gave me my prescription without too much pressure to buy contacts or glasses through the shop, which I really appreciated.
She was friendly and thorough, and explained things very well.
Very polite, convenient, and easy. Looking forward to my new glasses and I would definitely return in the future.
Dr Josephs was great. I would highly recommend her. She was smart, professional and personable. The whole staff at Jenna Optical is top notch!
Dr. Josephs was sweet, caring and funny! She made me feel comfortable immediately as did her staff. It is rare to find wonderful bedside manner anymore so it was refreshing to experience it with her and her team! Highly recommend!
Wendy is great. Thorough, a good listener, and on time! Highly recommend for anybody in need of an eye exam. Super friendly office staff as well .
Dr. Josephs is fantastic -- knowledgeable, prompt and a great personality. Definitely will be returning for my next eye exam.
No wait, great doctor & service, will be back!
She is always honest and straight to the point with me, which is refreshing to me. I travel a lot for work and I go out of my way to go to her.
Wendy was great! Really personable and was able to get in and out in less time than my lunch break.
She's amazing. Completely changed the health of my eyes and the way I behave towards my own care.
Wendy and the other staff here were friendly and really helpful - great first time experience at this opticians!
Dynamic, detailed a dedicated professional. Gave a complete action plan and a detailed eye exam.
Dr, Josephs was nice enough. I went in for an annual glasses and contacts exam as I had recently moved to New York and I did not have a copy of my previous prescriptions. She checked my current glasses at the beginning of the appointment and at the end basically said the prescription is exactly the same but she wasn't sure about the contacts. I have a high astigmatism and my contacts have to be special ordered. She placed an order for a trial pair. 4 weeks later I get a call that they came in. I go pick them up and she tells me to wear them for a week then come back, she also asks to find my previous prescription or call my old office and see if I can get it from them. I thought that was kind of weird but said ok. I try on the contacts the next morning and everything is blurry. I think my eyes maybe need to adjust so I keep them on until I get to work and realize there is no way I can do any work on my computer because I am straining so hard to see. I take them out and call the office to make another appt. I go in and tell her what happened and shes like well we can order another pair but without your previous prescription I don't have anything to go on. --- ummm how about the contacts exam I spent all that $ on? she does another 'which is better A or B' type test and puts in another order for trials. About a week later I actually find my old prescription and call the office to tell them. The girl takes the info and says she will just cancel the trials already ordered and will place an order with the old script...and have me come in... AGAIN. I go in again once those trials come in.. get them.. put them in, say I can see much better than the previous ones and she just writes the same prescription that I already had and asks if I want to pay them now to place the order. So basically I used my yearly exam and paid for a contact exam for no reason because she just used my previous info. I'm sure for people without extreme eye issues Dr. Josephs would be great but for me it was sort of a waste. If you have extreme cases I would go elsewhere.
I was a first time patient and the appointment went great! I just needed an annual checkup and even though my appointment started a little late (her earlier one ran a bit over) I was in and out within 25 minutes.
Showed up a bit early and was able to get in right away. A very pleasant experience.
Just weird... She made me come in for a follow up before she agreed to write a prescription for her recommended contacts, and the same contacts I've been using for years. She also mentioned something about thoroughness in her method with a passive aggressive attitude. I just want a prescription so I can get my more contacts.
Wendy is the best! My eyes feel so much better with my new glasses.
I was her first patient of the day but she seemed to really be in a great mood and put me at ease the minute she said hi. I'm leery of doctors so that was a big ++ for me. She was very efficient and knowledgeable and gave me all the right information based on what she learned from listening to me. Loved it and I will definitely keep her as my ophthalmologist.
Dr. Josephs is very friendly and saw me right away. She answered all questions and even threw in a joke or two. Highly recommended.
She was very friendly and the appointment was quick and painless, but she made sure to give me the time to ask questions. I felt that her diagnosis was accurate and logical.
She was not ready for my appointment, nor did the receptionist bother to tell me the truth about how long the wait would be (just be honest!) 20 minutes in she came out yelling at this old woman and her extremely reasonable questions; ex: Patient after exam (casually): So, has my eyesight deteriorated since my last visit? Wendy (yelling): I don't know! That's what I'm trying to figure out! I'm a very thorough person and I can't tell you that yet! Patient (sheepishly): Do you have a rough idea? Wendy (yelling): No! I just told you! why do you insist on asking questions that don't have answers yet! This made me remember how she yelled at me during my first visit, and how she dismissed my concerns/questions in a super defensive way. I took this as a precious sign and told the receptionist that I had to go because I wasn't expecting the delay.
The doctor was very nice, thorough and fast!
Great! Super helpful!
Wendy Josephs is a skilled and caring clinician. She takes her time, focuses, and is confident in her work.
Dr. Josephs was very nice and seemed competent, but the office was small, slightly sketchy, and seemed dirty (even if it wasn't).
Nice personnel, quick and efficient
Jena Optical is small but clean. The young woman up front was friendly and helpful; while she completed my paperwork, I was shown in to see Dr. Joseph in less than ten minutes. Dr. Joseph was friendly, thorough, and professional; she listened to all of my questions and addressed them with clarity and obvious experience. I didn't buy glasses, but the selection, while small, seemed nice.
Wendy is great!
Wendy was professional, thorough, and personable. The office is a bit small, but hey it's NYC! Great doctor and will gladly return for my annual eye exam.
They Throw away my old glass lens. and the new one is really bad. Later they broken my frame. and glu it badly
She was great!
She was very nice and I felt like she knew what she was talking about. Great bed side manner and overall I had a great visit.
Wendy Josephs is far and away the best Optometrist I have ever met and nothing I can say really does justice to her.: She is extremely intelligent, a compassionate and caring person,and a truly outstanding doctor.
The staff is very friendly, warm, and accommodating. I highly recommend!
Outstanding optometrist who is willing to take care and spend time answering questions during exam -- highly recommended!
When my prescription glasses arrived I tried them on and saw no improvement what so ever. They re-booked me in for another exam with a different doctor, the new script was 4 times stronger than the original.
I loved how insightful she was. She made me feel like she has known me forever and really cared about my vision and my optical health.
Great. To the point, friendly, gave you health information, and allowed ample time for questions - actually encouraged them!
Very efficient, No BS, but very friendly at the same time. Felt like I was getting a thorough exam and proper attention, but without the long wait. I was in and out in 20 minutes.
I think she had a bit of an attitude but overall did a good job.
Very friendly and accommodating. Helpful advice and would definitely go back.
Dr Wendy is wonderful. The appointment was very thorough and I felt very taken care of. Dr Wendy is very professional, but also knows how to make you feel like you're not sitting in a doctor's office. Highly recommend!
Small room, the payment employees were rude when I had questions, but the doctor was polite and mostly knowledgable.
Terrific! Highly recommended.
I had a fabulous experience with Dr. Josephs. I was able to book an appointment immediately as a new patient, and Dr. Joseph's was incredibly warm and friendly. I have already returned for a follow up appointment and will definitely recommend Dr. Josephs!
Doc was great. Very nice and straight to the point.
Dr. Josephs is outstanding! She is timely, thorough and very professional. She'll tell it like it is and call you out if you're not taking proper care of your eyes. Can't recommend her highly enough.
She's great! Helpful, kind, makes patients feel comfortable.
The doctor was good, professional, friendly. The office staff however was very pushy and sarcastic, trying to sell me frames and correcting the way I said something. As soon as I made it clear I wasn't buying, they quickly became dismissive.
She is the sweetest person and very professional. She knows her stuff.
Friendly doctor, very efficient and helpful, a pleasure to talk to
Super quick, friendly and professional. Plan to make Dr. Josephs my regular eye doc.
Dr Josephs was knowledgeable, approachable, and sweet, while still being incredibly professional. I really appreciated that she took the time to ask me about my habits and background, which led to thoughtful advice and suggestions about ways to better take care of my eyes. I walked out with an updated Rx for my glasses and some great information. Thanks again!
Its always a pleasure to see her - a very detailed oriented, pleasant and friendly doctor.
We had a fun time picking out frames for me and another customer. Keith was great and really knows his stuff. Dr. Joseph's was sweet and proactive about my eye health. I will be sending my husband and coworkers there for sure!
The people working in the office as well as the doctor were warm, welcoming, and informative. Dr. Josephs in particular is amazing - she strikes the perfect balance between respecting what you know about your own health and your questions while being knowledgeable and firm in her recommendations. The most pleasant eye doctor appointment I've ever had!
Dr. Josephs is an excellent, thoughtful, practitioner, who really looks out for the health of your eyes and solutions that fit your lifestyle. Nothing formulaic.
She's got a bit of a prickly tone, but she definitely reminds me I'm in NYC. Very professional, thorough and does her job well.
Great doctor, very knowledgeable and patient. Took time to listen to my concerns and find contacts that are the best for my lifestyle!
It was fine -- first time going to a general optical place instead of an opthamologist's office so don't really have much to compare to. The doctor was very personable and energetic and gave me great advice on contact lens care.
I went during the workday, so the office wasn't busy at all, and was able to walk into my appt right on time. She was great, and so was the rest of the staff. Highly recommend.
Would not go again. Almost condescending when explaining the results. Had my glasses made here as well, and they lied to me about the warranty.
Kind, reassuring and traditional
I had a great time at this appointment. She was prompt, professional and very friendly. I would definitely recommend her to friends.
She was very friendly and very knowledgeable.
The doctor was very nice, knowledgable, clear about what she was doing and why she was making recs, etc. The office is the issue. It's a hole in the wall, they lost my appointment, there are two very stressed guys bumbling around, and in general it just doesn't feel like a place where you want medical attention to be happening.
She was great, asked good questions. Very helpful and professional. I would highly recommend.
Dr. Joseph's was a pleasure to visit. She was able to give me a checkup, fill out the NYS eye test report to renew my driver's license and give me a new prescription so I can get my glasses elsewhere. Also I wasn't pressured to buy glasses from her store as that is where her office is. I highly recommend.
This was the best eye doctor I have ever seen. She gave me great advice and really took the time to understand my daily activities and suggested numerous I could improve my eye health. She gave me multiple samples to try and was also super friendly and insightful. highly rec. her.
I went on a Saturday and did not actually see Dr. Josephs but another young lady in her place. She was very professional and friendly. The guys in the optical shop were VERY nice and accommodating. Would highly recommend this place for a simple eye check up.
Great eye doctor. Would recommend to anyone.
Dr. Wendy Josephs was very helpful, prompted me to ask questions, very friendly and professional.
I really enjoyed my visit! Her staff were very welcoming and she was very professional.
Very polite and extremely informative.
I was nervous about getting my pupils dilated and spending hours staring at bright lights. But it was a quick and painless visit! Dr. Josephs' staff are lovely too. Would definitely recommend.
This place is the best - Both professional and friendly.
Very to the point and helpful! If you have any eye problems this is the place to go!
Had a brief 30 minute exam and a follow up scheduled for next. Dr. Josephs was courteous and genuinely concerned about my eyes. I look forward to my follow-up next week.