Dr. William Pinkley, MD
Primary Care Doctor
3619 Paesanos Pkwy., Ste 212, San Antonio, TX 78231
At a glance
4.53 stars (106 reviews)
91% are satisfied with this provider ·
Accepts 52 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from University of Texas, San Antonio, Doctor of Medicine
Works at Vital Health Primary Care
4.53
106 reviews
Bedside manner
4.6
Wait time
4.3
Recent reviews
My only complaint is that for the second time in a row the office sent my prescription to the wrong pharmacy.
March 28, 2016Michael H.Verified patient
This was my first visit to the office. I am looking for a new primary doc. Everyone was friendly and professional. Saved lots of time by completing the new patient forms on zocdoc before the appointment. Wait time was reasonable. I didn't actually see the doctor (did get a brief exam from the PA who was very pleasant) but I'm sure I will when I go back next month for a physical. Overall very good experience.
March 4, 2016Timothy R.Verified patient
William Pinkley does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
Medicare
Popular visit reasons
Allergy Consultation
Annual Pap Smear / GYN Exam
Annual Physical
Child with Fever
General Consultation
Illness
Pediatric Consultation
Varicose Vein(s)
Allergy Consultation
Annual Pap Smear / GYN Exam
Annual Physical
Child with Fever
More about Dr. William Pinkley, MD
Dr. William Pinkley has been practicing medicine since 1986. He obtained his Medical Doctorate degree from the University of Texas Health Science Center San Antonio in 1985. Dr. Pinkley then completed his family medicine internship at the University of Texas Health Science Center / San Jacinto Methodist Hospital in Houston, Texas in 1986.
Education & experience
Education
Medical School - University of Texas, San Antonio, Doctor of Medicine
University of Texas, San Jacinto Methodist Hospital, Internship in Family Medicine
Practice
Vital Health Primary Care
Professional memberships
Certified in Family Practice by the American Board of Physician Specialties
Background
Languages spoken
English
Gender
Male
NPI number
#1366437113
William Pinkley does not participate in Zocdoc to offer online booking at this time
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Next available: Apr 23Offers telehealth
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Next available: Apr 23Offers telehealth
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Family Nurse Practitioner
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San Antonio, TX, 78258
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Rochelle Whitley, APRN, RN, NP
Family Nurse Practitioner
7.5 mi9234 N Loop 1604 W, Ste 112, San Antonio, TX, 78249
Next available: Apr 27
7.5 mi9234 N Loop 1604 W, Ste 112, San Antonio, TX, 78249
Next available: Apr 27
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.25
Bedside manner
4.62
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
106 reviews
Most relevant
Very knowledgeable, treated me kindly, takes his time and answers all questions. They don't make doctors like him anymore!!
December 16, 2014Trina M.Verified patient
My only complaint is that for the second time in a row the office sent my prescription to the wrong pharmacy.
March 28, 2016Michael H.Verified patient
Very nice explained everything to me. I really love it when a doctor pays attention to the patients.
July 12, 2015Elisa S.Verified patient
Very professional and thorough. Super nice doctor that truly cares about your well being.
April 2, 2015Brian C.Verified patient
I really appreciated being able to get in right away! The staff and Dr. Was great.
November 11, 2014Martin G.Verified patient
Everyone was friendly. Didn't have to wait long. Felt comfortable being there.
April 1, 2015Lauren G.Verified patient
He treated me well and sent me straight to get medical treatment and exams
May 1, 2014Alexis C.Verified patient
Good place. Quick and efficient. Doctor asked plenty of questions.
March 25, 2016Jose L.Verified patient
Excellent service, explained everything I asked, very professional
September 15, 2015Gustavo Adolfo B.Verified patient
Had visit with Mr.Garcia it was great and will use them again.
May 13, 2015Jermaine K.Verified patient
Very thorough! Explained the different scenarios and options
More than 1 year agoInitials hidden
That guy is very odd. Does not make eye contact ever.
December 19, 2015Scott M.Verified patient
Good staff, professional, wait time very reasonable.
May 5, 2015Kedzie J.Verified patient
Why is this in Spanish, Dr and staff great.
March 28, 2016Stephanie E.Verified patient
This was my first visit to the office. I am looking for a new primary doc. Everyone was friendly and professional. Saved lots of time by completing the new patient forms on zocdoc before the appointment. Wait time was reasonable. I didn't actually see the doctor (did get a brief exam from the PA who was very pleasant) but I'm sure I will when I go back next month for a physical. Overall very good experience.
March 4, 2016Timothy R.Verified patient
Very courteous and informative regarding my general health, diet and how to improve my total health from blood pressure to weight.
December 31, 2015Sean D.Verified patient
I don't often see Dr. Pinkley himself ? But the other Doctor and the P.A. are first rate , quality people ; as are the staff.
January 26, 2016Stacee H.Verified patient
Dr Pinkley is an excellent Dr, However, Your office billing manager needs to work on her knowledge of her job description, also never returns calls. My mother Juanita was in ER on a specific incident and could not get Dr Pinkley's on call to have her admitted because he is not able to to that!!!!! so we have a new Dr.....no complaints now....please evaluate your business and make some so needed changes focus your dollars on training and not so much on your billboard ads.
November 20, 2015Juanita L.Verified patient
He tries to make the information he's stating accessible, but sometimes it ends up coming off as obtuse. I still got the service done as necessary based on my budget and time constraints.
More than 1 year agoInitials hidden
Excellent Dr.!
August 26, 2015David H.Verified patient
BEWARE OF THIS CLINIC, THEY TREAT YOU LIKE A MONEY BAG AND NOT LIKE A PATIENT!
I made an appointment for a yearly check up which is fully covered by my insurance and this doctor is supposedly in-network. They ended up charging me for a different service and I ended up paying everything out my pocket because they refused to run it through my insurance which has an agreed pricing with them.
Until today (so 9 months later) they didnt submit my claim to my insurance after several follow up it came out that they submitted my claim with the wrong details
More than 1 year agoJean-remy B.Verified patient
Staff was very nice! I did have to fill out information again that I had already filled out online, but there wasn't too much to do. Surprisingly I didn't have to wait long to see Dr. Garcia. He took the time to listen to my issue and offer a variety of treatments for me to try.
June 23, 2015Jennifer T.Verified patient
As a new patient they were quick to get me in and check out my wound. Very professional and nice, this will probably become my general doctor.
July 20, 2015Initials hidden
Pinkley only sees patients every other Saturday of the month. I saw Dr Michael Garcia and previously PA Carol Tran I have been extremely pleased with the office staff and providers. I definitely recommend vital health!
July 9, 2015Amber S.Verified patient
I arrived 5 min prior to my appt. was seen 45 min later then waited another 30 min in the room. But once I was seen the people were quick and got what I needed done fast.
May 11, 2015Danielle H.Verified patient
As a new patient I was a little shocked that I was only able to see the PA. The appt was booked with the Dr. I will mostly likely not return to this practice.
April 13, 2015Initials hidden
I was brought to the back by a new nurse who seemed frustrated with everything she did, murmuring things and sighing exasperatedly. That was a bit awkward, but Dr. Tran is great. She's efficient, listens actively, and really knows what she's doing.
February 5, 2015Randi M.Verified patient
Wonderful and friendly staff, as well a convenient location in my neck of the woods. I appreciated his attention to detail and he talked over every option and concern with me. I did have to wait for a hot minute to be seen but from what I saw I came on a very busy day and am a new patient. I highly recommend his office, based on his amazing beside manner, informative nature, and great staff.
January 13, 2015Initials hidden
Dr. Pinkley's Office was very professional, and the consulting doctor was very helpful in determining every possibility of my issue.
March 12, 2015Robert M.Verified patient
Dr. Pinkley was thorough and professional and made me feel completely comfortable discussing any personal health issues. I have absolutely no complaints.
More than 1 year agoInitials hidden
I was in and out painlessly.
December 8, 2014Initials hidden
The entire staff is amazing and helpful. There is practically no waiting time. Dr. Pinkley shows great concern and answers all your questions. He is very thorough and patient. Love them!
October 3, 2014Mayra C.Verified patient
I was looking for a doctor with my new insurance and I saw their billboard off 1604. The whole staff was very heartwarming and the atmosphere was very comfortable. I really recommend going here if you're looking for a comfortable and safe trusted doctor.
September 23, 2014Erin M.Verified patient
Really informative and helpful
More than 1 year agoInitials hidden
Horrible. I picked this office due to high reviews on ZocDoc and because I needed to see a doctor regarding a cough I'd had for over a week (wanted to make sure it was nothing contagious for my infant son). Although no other patients were in the office, I waited for almost an hour to be seen. At one point, a front desk employee reminded Dr. Pinkley that I was there. He still took a long time to finish a conversation with a visitor (another doctor or perhaps one of those pharmaceutical reps). I did appreciate him taking time to educate me on possible medical conditions. I come from a family of doctors and hold them and their extensive schooling in high esteem. However, after that, I waited another 30 minutes to do the blood test he recommended and was told I'd get the results the following day. Dr. Pinkley gave me a prescription for an antibiotic in case the blood test determined it was bacterial. Well, it's now been over 2 weeks and I have yet to receive my result. I've called the office multiple times. I still have the cough and now need to go see another doctor for the same thing! (Not to mention more co-pays and time off from work!!) Absolutley ridiculous.
September 4, 2014Initials hidden
I just found my new primary doctor!! Thank you!!
September 4, 2014Christina F.Verified patient
Dr. Pinkley is very thorough in explaining your condition and is very detailed in discussing treatment options. His staff always gets me an appointment in a timely manner.
More than 1 year agoJR
March 28, 2017Initials hidden
April 6, 2016Corneleus W.Verified patient
More than 1 year agoInitials hidden
March 14, 2016Rosemarie E.Verified patient
March 2, 2016Adams J.Verified patient
February 19, 2016Courtney L.Verified patient
January 28, 2016Michael M.Verified patient
January 26, 2016Debra A.Verified patient
January 14, 2016Von B.Verified patient
January 12, 2016Melissa R.Verified patient
January 11, 2016Noel L.Verified patient
January 5, 2016Initials hidden
December 7, 2015Patricia M.Verified patient
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What practice does Dr. William Pinkley work with?
Dr. William Pinkley works with Vital Health Primary Care.
Where is Dr. William Pinkley's office located?
Dr. William Pinkley's office is located at 3619 Paesanos Pkwy., San Antonio, TX 78231.
What are common reasons for patients to see Dr. William Pinkley?
Dr. William Pinkley frequently sees patients for Allergy Consultation, Annual Pap Smear / GYN Exam, Annual Physical, Illness, and Pediatric Consultation. You can see other visit reasons for Dr. William Pinkley on their profile.
What languages does Dr. William Pinkley speak?
Dr. William Pinkley speaks English.
How do patients rate Dr. William Pinkley in reviews?
106 patients have reviewed Dr. William Pinkley. The overall rating for this doctor is 4.53/5. They have a 4.62/5 rating for bedside manner and a 4.25/5 rating for wait time. You can read individual reviews and ratings on their profile.