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Qualifications and Experience
Crescent Dental Center was founded by Gemma Francisco-Baluyut D.D.S. with the vision of creating a dental practice that treats every patient with dignity and first-rate care. Her dental assistants and office staff at Crescent Dental Center are highly-trained and exceptionally friendly. We understand that for many, visiting a doctor can be a stressful experience. Our comfortable surroundings and compassionate dental professionals will ease your fears.
Verified Patient Reviews
Everyone was very professional, talked through all of the procedures, never any question on what was going on or what was going to happen next. Thanks to all Chad B
Always have a superior experience here. Dr Baluyut is very approachable, listens carefully, and gentle when she gets down to business. I've had several cleanings, a root canal, replaced a crown, fixed a chipped tooth, and each time all has gone super-smoothly. The front-desk staff is great too - very professional and they have been accommodating the several times I was running 15-30 minutes late for my appointment. I live in Oakland now but still drive to Pleasant Hill to see her because of the great experience.
she is the best !! and we love laura ?????? my kids even started praying for them at night ??
communicates well prevention listens gentle a sense of humor Explain, be nice Great dentist and office staff !
The dentist was very nice and gentle when performing my procedure. It was my first visit. I have a future appointment.
As soon as I walked in the door I was well taken care of. All of the staff are very knowledgeable and professional. They are also very nice, and I felt like I was treated like family. Dr. Gemma not only explained everything I needed, but also showed me as well. Their office has all the latest equipment and technology. I'm so lucky ti have found Creasent Dental.
The best dentist I have been to... I am 56 yrs old and a Nurse!!!
Me and my husband really appreciate the great service that we receive every time we have an appointment. Everyone is really attentive and we receive great dental care. I would recommend this establishment to anyone looking for extraordinary dental care.
Very professional and always makes me feel comfortable. Had five fillings done today and everything went super smoothly. Gemma and her team are excellent.
First time to experience high tech dental treatment. Dr. Baluyut is very pleasant to patients.
Great dentist and office staff!
The receptionist and technicians are really nice and worked with my insurance quickly. I hate having to go to the dentist but this was a great appointment in terms of effectiveness.
Great bed side manner. Spent way more time answering questions than I expected and was very willing to work with my insurance.
Find her easy to talk to and easy to understand. Staff and Dentist Asst. are helpful. Office and clinic was clean and orderly. I will recommend this to my friends and relatives.
Took a while to get diagnosed what the problem was but kept me informed throughout the diagnosis process.
Great, highly recommended!
My first visit was for a check-up and cleaning. All of the office personnel were friendly and courteous. They each made me feel quite welcome to be there. The treatments were extremely thorough, but with a gentle touch, and each step was comprehensively explained. I loved the back-massage patient recliner! Before I arrived for my appointment, Reception contacted me to make certain my insurance plan was active, so there would be no issues in that regard. I need some (anticipated) additional work. When I scheduled my follow-up appointment, Reception was able to calculate and provide me with my out-of-pocket expectation for my next visit -- very efficient office operation. Dr. Baluyut has a convenient office location and accommodating parking, and very nice office decor. I was totally impressed!
Very nice. She and her staff took care of me and went over my insurance info with me without underlying charges. I'm coming back.
Had a cleaning appointment that day and when I walked in they told me that they had changed the cleaning to a deep cleaning appointment. I told no I had told you I did not want a deep cleaning till next year. I was not only asked 3 times by the first girl then 3 times by the billing person that it would not be any cost to me. She explained to me that it would go to waste and I had duo coverage. I told her I understold my coverage but just here for the teeth cleaning. Then the dentist asked me again and again. I was not very happy at and thinking about not going back at this time.
The clinic is well organized and doctor was very nice every time I visited. They provided detail information about your situation and give helpful and gentle treatment.
The receptionist is extremely nice and helpful- In the office as well as over the phone. She remembered me and helped answer questions before I even had to ask. The assistant was nice and attentive to my comfort at all times. The Dr. was great, she was sensitive to my tender teeth and made sure I was okay the whole time. This office was very advance and modern with technology- I was impressed that they showed me everything about my teeth on a computer screen above my head. Also- the chair has a light massage for your back and that sort of calmed me since I am nervous from past experiences. All around great experience.
Dr. Baluyut does her job well, talks you through what she's doing, and completed my work in a reasonable time. The office is clean, sanitary, and professional!
She is fine but hard to tell with just Xrays and a cleaning.
She's very kind and friendly. she took care of me so nice. She's very gentle on cleaning my teeth.