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Dental Consultation
8510 Bay 16th St, Brooklyn, NY, 11214
2749 Hylan Boulevard, Staten Island, NY, 10306

Qualifications and Experience

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Professional Statement

Valerie Venterina DDS, PC is the CEO/Owner of A Center For Dental Excellence and a graduate of State University of New York at Buffalo School of Dentistry. Dr. Venterina has been instrumental over the past 20 years of practice in developing our highly successful multi-specialty general practice. She is very proud to be able to offer all specialty and general dental care at our new state-of-the-art dental office. Dr. Venterina's office is in network with many insurance plans. In order to provide the best possible patient experience, please provide us with as much information for your insurance plan as possible. Insurance company name and ID# will help us process your information prior to your visit and will help us provide you a seamless visit to the office.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Good.

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Always at least an hour+ wait. Cleanings are very rushed. Depending upon the particular hygienist, regular cleanings can be quite painful. Staff are friendly and courteous. Dr. Venterina is knowledgeable and professional.

(Verified Patient)

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It was fast appointment with exray, cleaning and regular chech up. I am satisfied. My husband will go to this office next.

(Verified Patient)

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This Doctor is a scam artist, I made the appointment for my wife because she was having severe pain. I called and made sure that they took my insurance, i was told they did. After waiting two and a half hours in the smallest waiting room i have ever seen, My wife was seen and was told that she would need 18 yes 18 root canals, a wisdom tooth removed and some antibiotics for an infection. The Doctor then tried to get my wife to finance the dental work, my wife told them that we have insurance and that we never pay for the dentist. The Doctor told her that these were mandatory copay charges that everyone has to pay. We did not believe her so we left and went for a second opinion, and unbelievably my wife only needed one root canal and one tooth removed, and we paid nothing because are insurance covered everything. If you are looking for a dentist stay away from this one she is a scammer.

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Staff is great. Doctor seems distracted with too many patients. Over all from one to ten its 6-7 caring wise.

(Verified Patient)

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Folks its no secret i have been using zocdoc for a long time and i fill out all the forms and at the doctors offices they have no record of my forms which i have to re apply all forms again at the doctors office. And 2nd issue i have is that if you have MEDICAID INSURANCE all doctor offices treat you like a 2nd class citizen. My appt was at 10am i wasnt scene until 12pm. Im going to talk to the american board of dentistry and see if those kinds of practices is normal.

(Verified Patient)

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She was very nice and I highly recommend her. There was a mistake with the schedule that's why we had to wait but they were very complying.

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Bensonhurst location conveniently just a couple blocks from subway. Clean office and friendly staff. Hardly any wait time. Same day cleaning and regular check up consultation went well. Would return for basic services.

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I waited for an insanely long time and people who were coming in after me were taken before me. It was strange. Receptionist and dr were nice and friendly and apologized. I still don't think I would return to this office :/

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Staff was great but the waiting time was a little too much , other then that everything was great.

(Verified Patient)

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Extremely rude and unprofessional

(Verified Patient)

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Very quick visit- wish she took a bit longer with a new client. Only one X-ray done performed and my tooth still aches - still unsure of what it is.

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Everyone was very nice. However they seemed to be unaware of my appt when I got to the office. I was in the waiting room for over 45 minutes and waiting in the examine room for over 20. When the Dr. came in she barely examined me. I haven't been to the dentist in over 10 years and felt I deserved more time and a more through examination.... Especially after waiting over an hour.

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When I arrived they told me YOU at ZOCDOC cancelled my appointment....but they would take me anyway....I made an appt on the 22nd of March and then when this one opened up I cancelled and took the March 1st appt ....and I told them this.

(Verified Patient)

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I am a new patient,it was taken time to fill up the paper and insurance checking via phone by front office. I think it should be organized about the appointment. It probably was very busy today because everyone front of me spent almost one hour to see doctor.

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I have been to this location twice and both times have had to wait over 30 minutes after my appointment time to be seen. Both times patients coming in after me have gone before me. During my last visit, the dentist called the nurse working with me away to work with another patient. I was left with an x-ray machine pointed at my head and a x-ray plate in my mouth. I guess the other patient was more important. Lastly my follow up appointment for a filling was rescheduled twice, one of which I didn't even know about until I called to confirm! Good thing I didn't just show up for my appointment! Absolutely awful and I wouldn't want anyone else to be inconvenienced and disrespected the way I was.

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Staff was nice....office has no room to sit and be comfortable...I waited an hour and forty five minutes...that is not acceptable as far as I am concerned....very pricey.

(Verified Patient)

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The staff is attentive and courteous it was easy to get to the office plenty of room the waiting area has a coat rack they have a small area of reading books con would have like to have my teeth cleaned on my first visit my last dentist did it all in one visit

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Valarie was super friendly and warm welcoming.

(Verified Patient)

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I have to be honest after reading some of the reviews she has received I was a little worried on what to expect but I've always been the kind of person to judge for myself. I had an 11am appointment where there was a short wait apx 35min I was taken in for my ex rays and then given a report my Ms. Venterina on what work I'd need done. They usually do not do cleanings on the 1st initial visit but because they had an opening they did my cleaning. Since I was a child I have extremely bad anxiety when going to dentists. She and her staff were amazingly patient and understanding with me and made me feel as calm as possible. I would definitely recommend her to anyone who has anxiety about seeing a dentist. She gets 5 stars in my opinion.

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I waited a very long time because the the dentist was on the phone. Xrays were taken and an assessment made based on that but no physical exam was done by her. I have to go back in 2 weeks so I will see how that goes and whether I remain in this practice.

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Not good!

(Verified Patient)

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She made me feel uncomfortable I had questions to ask her but she wanted to get to another patient I felt she had no time for me. I'll never go there again

(Verified Patient)

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Really friendly staff. Nothing to whine about. Was my first visit so they did an x ray first and then made another appointment for cleaning and a filling. I definitely recommend this office and thanks to everyone working there :)

(Verified Patient)

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We arrived 5 minutes early and were made to wait 35 additionally minutes. Someone was taken in before us who said she had just called in that morning. After the doctor saw her she left the office for 10 minutes. When I complained to the male office assistant he just shrugged. No apology. After my second complaint he stated that they were running behind. With no energy or effort. Completely monotone.

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I am very upset with the office of Valerie Venterina in Staten Island. Whenever I schedule an appointment on Zocdoc, I always getting a phone call to reschedule for another appointment 3-8 weeks later! They really need to make better appointments with Zocdoc and not call the patient every single time to reschedule! Also, they overbook. I walked out of the office and had to miss my appointment because the 1.5 hour wait (after your appointment time) is absolutely ridiculous. I had a 12:00 appointment, went in at 11:15 and at 1:00 I was still waiting! The waiting room is so small and cramped, it was uncomfortable being there that long. No matter how good the dentist is, I don't have time to waste. Her office staff should not overbook!

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I honestly doubt the sincerity of the doctor. I wanted to talk more about her input on my teeth situation and she just kept talking about making sure my insurance covers my treatment she recommended. I act like a baby when I go to doctors and I'm scared of surgeries and so on and all my doctors treat me with understanding but I never expected the way she treated me.

(Verified Patient)

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Not cordial. Not helpful. Bad client servicing skills.

(Verified Patient)

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She was great very detailed about my options for dental care

(Verified Patient)

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I was a little disappointed that I showed up and was told by Jada that I didnt have an appt. when,in fact, it was booked through zocdoc. and I receieved a confirmation that i did have an appt. However, they did see me. Was then again disappointed that I had taken xrays only 8 months ago from a previous dentist and sent my xrays to this dentist but I was told i still needed to take another full set again anyway. Aside from these 2 issues, the cleaning was okay (used to my previous hygienist taking a little more time with my teeth). But, everyone seemed to be very nice. Thank you zocdoc for sending me confirmation that i did have an appt!

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Staff are great, but the desntist she is not cool.

(Verified Patient)

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I always dislike the wait but it always turns out to be worth the wait. Their professionalism and courteous manners are what it is all about.

(Verified Patient)

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Staff was extremely nice and professional.. courteous as can be. Office was a little short on workers that particular day so they were very apologetic about the wait. Dentist took the time to explain my visit in detail.. would highly recommend

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Had a 9am appt. dentist did not see me till 10. Made an appointment for cleaning and consult. Did not do cleaning. Was not told they couldn't do cleaning. Very unprofessional.

(Verified Patient)

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She was very direct, to the point and honest. I also saw the gum specialist Dr. Stevens who was excellent. He helped me understand how my gum health was in an easy to understand way.

(Verified Patient)

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The worst dentist visit I have ever had in my life! I won't be back there again.

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The staff was really friendly. The Dr. was also attentive and explained everything precisely. This dentist is great!

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I was very pleased by the professional level of doctor Valerie Venterina. I would highly recommend their office to any of my friends and colleagues.

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long wait time; was told that someone was on a coffee break in between my initial consultation and 6 month cleaning. Great office and friendly staff, but hopefully I can get in and out in under two hours next time!

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So far it was good!

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