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Qualifications and Experience
Valerie Venterina DDS, PC is the CEO/Owner of A Center For Dental Excellence and a graduate of State University of New York at Buffalo School of Dentistry. Dr. Venterina has been instrumental over the past 20 years of practice in developing our highly successful multi-specialty general practice. She is very proud to be able to offer all specialty and general dental care at our new state-of-the-art dental office.
Dr. Venterina's office is in network with many insurance plans. In order to provide the best possible patient experience, please provide us with as much information for your insurance plan as possible. Insurance company name and ID# will help us process your information prior to your visit and will help us provide you a seamless visit to the office.
Verified Patient Reviews
Always at least an hour+ wait. Cleanings are very rushed. Depending upon the particular hygienist, regular cleanings can be quite painful. Staff are friendly and courteous. Dr. Venterina is knowledgeable and professional.
It was fast appointment with exray, cleaning and regular chech up. I am satisfied. My husband will go to this office next.
This Doctor is a scam artist, I made the appointment for my wife because she was having severe pain. I called and made sure that they took my insurance, i was told they did. After waiting two and a half hours in the smallest waiting room i have ever seen, My wife was seen and was told that she would need 18 yes 18 root canals, a wisdom tooth removed and some antibiotics for an infection. The Doctor then tried to get my wife to finance the dental work, my wife told them that we have insurance and that we never pay for the dentist. The Doctor told her that these were mandatory copay charges that everyone has to pay. We did not believe her so we left and went for a second opinion, and unbelievably my wife only needed one root canal and one tooth removed, and we paid nothing because are insurance covered everything. If you are looking for a dentist stay away from this one she is a scammer.
Staff is great. Doctor seems distracted with too many patients. Over all from one to ten its 6-7 caring wise.
Folks its no secret i have been using zocdoc for a long time and i fill out all the forms and at the doctors offices they have no record of my forms which i have to re apply all forms again at the doctors office. And 2nd issue i have is that if you have MEDICAID INSURANCE all doctor offices treat you like a 2nd class citizen. My appt was at 10am i wasnt scene until 12pm. Im going to talk to the american board of dentistry and see if those kinds of practices is normal.
She was very nice and I highly recommend her. There was a mistake with the schedule that's why we had to wait but they were very complying.
Bensonhurst location conveniently just a couple blocks from subway. Clean office and friendly staff. Hardly any wait time. Same day cleaning and regular check up consultation went well. Would return for basic services.
I waited for an insanely long time and people who were coming in after me were taken before me. It was strange. Receptionist and dr were nice and friendly and apologized. I still don't think I would return to this office :/
Staff was great but the waiting time was a little too much , other then that everything was great.
Extremely rude and unprofessional
Very quick visit- wish she took a bit longer with a new client. Only one X-ray done performed and my tooth still aches - still unsure of what it is.
Everyone was very nice. However they seemed to be unaware of my appt when I got to the office. I was in the waiting room for over 45 minutes and waiting in the examine room for over 20. When the Dr. came in she barely examined me. I haven't been to the dentist in over 10 years and felt I deserved more time and a more through examination.... Especially after waiting over an hour.
When I arrived they told me YOU at ZOCDOC cancelled my appointment....but they would take me anyway....I made an appt on the 22nd of March and then when this one opened up I cancelled and took the March 1st appt ....and I told them this.
I am a new patient,it was taken time to fill up the paper and insurance checking via phone by front office. I think it should be organized about the appointment. It probably was very busy today because everyone front of me spent almost one hour to see doctor.
I have been to this location twice and both times have had to wait over 30 minutes after my appointment time to be seen. Both times patients coming in after me have gone before me. During my last visit, the dentist called the nurse working with me away to work with another patient. I was left with an x-ray machine pointed at my head and a x-ray plate in my mouth. I guess the other patient was more important. Lastly my follow up appointment for a filling was rescheduled twice, one of which I didn't even know about until I called to confirm! Good thing I didn't just show up for my appointment! Absolutely awful and I wouldn't want anyone else to be inconvenienced and disrespected the way I was.
Staff was nice....office has no room to sit and be comfortable...I waited an hour and forty five minutes...that is not acceptable as far as I am concerned....very pricey.
The staff is attentive and courteous it was easy to get to the office plenty of room the waiting area has a coat rack they have a small area of reading books con would have like to have my teeth cleaned on my first visit my last dentist did it all in one visit
Valarie was super friendly and warm welcoming.
I have to be honest after reading some of the reviews she has received I was a little worried on what to expect but I've always been the kind of person to judge for myself. I had an 11am appointment where there was a short wait apx 35min I was taken in for my ex rays and then given a report my Ms. Venterina on what work I'd need done. They usually do not do cleanings on the 1st initial visit but because they had an opening they did my cleaning. Since I was a child I have extremely bad anxiety when going to dentists. She and her staff were amazingly patient and understanding with me and made me feel as calm as possible. I would definitely recommend her to anyone who has anxiety about seeing a dentist. She gets 5 stars in my opinion.
I waited a very long time because the the dentist was on the phone. Xrays were taken and an assessment made based on that but no physical exam was done by her. I have to go back in 2 weeks so I will see how that goes and whether I remain in this practice.
She made me feel uncomfortable I had questions to ask her but she wanted to get to another patient I felt she had no time for me. I'll never go there again
Really friendly staff. Nothing to whine about. Was my first visit so they did an x ray first and then made another appointment for cleaning and a filling. I definitely recommend this office and thanks to everyone working there :)
We arrived 5 minutes early and were made to wait 35 additionally minutes. Someone was taken in before us who said she had just called in that morning. After the doctor saw her she left the office for 10 minutes. When I complained to the male office assistant he just shrugged. No apology. After my second complaint he stated that they were running behind. With no energy or effort. Completely monotone.
I am very upset with the office of Valerie Venterina in Staten Island. Whenever I schedule an appointment on Zocdoc, I always getting a phone call to reschedule for another appointment 3-8 weeks later! They really need to make better appointments with Zocdoc and not call the patient every single time to reschedule! Also, they overbook. I walked out of the office and had to miss my appointment because the 1.5 hour wait (after your appointment time) is absolutely ridiculous. I had a 12:00 appointment, went in at 11:15 and at 1:00 I was still waiting! The waiting room is so small and cramped, it was uncomfortable being there that long. No matter how good the dentist is, I don't have time to waste. Her office staff should not overbook!
I honestly doubt the sincerity of the doctor. I wanted to talk more about her input on my teeth situation and she just kept talking about making sure my insurance covers my treatment she recommended. I act like a baby when I go to doctors and I'm scared of surgeries and so on and all my doctors treat me with understanding but I never expected the way she treated me.
Not cordial. Not helpful. Bad client servicing skills.
She was great very detailed about my options for dental care
I was a little disappointed that I showed up and was told by Jada that I didnt have an appt. when,in fact, it was booked through zocdoc. and I receieved a confirmation that i did have an appt. However, they did see me. Was then again disappointed that I had taken xrays only 8 months ago from a previous dentist and sent my xrays to this dentist but I was told i still needed to take another full set again anyway. Aside from these 2 issues, the cleaning was okay (used to my previous hygienist taking a little more time with my teeth). But, everyone seemed to be very nice. Thank you zocdoc for sending me confirmation that i did have an appt!
Staff are great, but the desntist she is not cool.
I always dislike the wait but it always turns out to be worth the wait. Their professionalism and courteous manners are what it is all about.
Staff was extremely nice and professional.. courteous as can be. Office was a little short on workers that particular day so they were very apologetic about the wait. Dentist took the time to explain my visit in detail.. would highly recommend
Had a 9am appt. dentist did not see me till 10. Made an appointment for cleaning and consult. Did not do cleaning. Was not told they couldn't do cleaning. Very unprofessional.
She was very direct, to the point and honest. I also saw the gum specialist Dr. Stevens who was excellent. He helped me understand how my gum health was in an easy to understand way.
The worst dentist visit I have ever had in my life! I won't be back there again.
The staff was really friendly. The Dr. was also attentive and explained everything precisely. This dentist is great!
I was very pleased by the professional level of doctor Valerie Venterina. I would highly recommend their office to any of my friends and colleagues.
long wait time; was told that someone was on a coffee break in between my initial consultation and 6 month cleaning. Great office and friendly staff, but hopefully I can get in and out in under two hours next time!
So far it was good!
Was in and out in a half an hour for a dental cleaning. The hygeniest took very good care of me and gave me a gift bag full of goodies. Highly recommend!
I thought Dr. Venterina as being vey professional, fantastic bedside manner and I fully understood what I need to have done by the Doctor and her wonderful staff.
Had a bit of a wait after my scheduled appointment time. She was nice but she looked at the X-ray and my teeth for less than 2 minutes before telling me everything looked fine and to come back in a month for a cleaning.
I had a great experience from the minute I walked in the door. The staff was attentive and friendly. The state if the art technology allowed the dr to access all X-rays in seconds. The office was immaculate. The dr was very nice and thorough, I didn't feel rushed. I was very satisfied with my visit and so happy I switched dentists to Dr. Venterina
So after waiting for 2 hours the doctor came and asked me what I'm here for, I told her I need teeth cleaning, so she looked at my teeth and then told me to make another appointment. That really pissed me off, I waited 2 hours for the doctor to tell me I need to make another appointment? and on top of that the closest open date is a month from now. That was a complete waste of my time. Will be changing to another dentist .
I was very nervous about going to the dentist but I felt quite calm when interacting with the staff. Everyone there was very friendly and warm. Dr.Venterina was gentle during the exam and explained everything thoroughly. The only thing I wasn't thrilled with was that I have to go back two separate days. One for my cleaning and another for some fillings. But I honestly don't mind because I liked the staff and doctor so much.
The whole Experience was good except the waiting time was terrible . The staff was friendly and helpful.
Can't say enough good things about this place. The staff is amazing. All of the doctors are amazing. The way they keep to appointment schedules is the best I've seen at any office, anywhere. Period. Check this place out and see for yourself.
Very friendly, very competent dentist and staff. I was nervous because I knew I needed a lot of work done but everything was explained and costs itemized up front. My fillings were done by Dr Lugo and both she and the assistant were efficient and professional and did everything they could to make me comfortable. Front desk staff were terrific too. I will definitely recommend to family & friends.
Very impressed, very caring
The best one iv been to in ny great customer service and doctor was great! Made me very comfortable !!!! And was even there after my a appointment talking to the staff jocking around :) great people and my teeth feel great!
Very rushed by dr didnt explain which teeth need rootj canals
It is the best dentist doctor. I am so happy to find the right dentist for my kids. If you want your kids are well taking care their teeth. It is the right place to bring your kids here. They are very professional. My kids love it.
She was phenomenal
It was good