Dr. Carolyn Jacob, MD, FAAD
Procedural Dermatology Specialist
353.8 mi · 515 N State Street, Suite 900, Chicago, IL 60654
At a glance
4.65 stars (287 reviews)
93% are satisfied with this provider ·
Accepts 11 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from University of Illinois, Chicago, Doctor of Medicine
Works at Chicago Cosmetic Surgery and Dermatology
2 office locations
4.65
287 reviews
Bedside manner
4.7
Wait time
4.7
Recent reviews
Everyone in this office is phenomenal !! They changed my life and by far the best dermatologist I’ve ever been to and I’ve been dealing with skin issues all my life.
June 5, 2021Isabella T.Verified patient
I saw Caroline Sheppard, PA for some moderate acne concerns. I felt Caroline really listened to my concerns & skin goals and I left with a plan of attack and some new products to try.
February 18, 2021Jenna P.Verified patient
Office location
Chicago Cosmetic Surgery and Dermatology
353.8 mi · 515 N State Street, Suite 900, Chicago, IL, 60654
Carolyn Jacob does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Medicare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Removal of cancerous skin growth
Removal of cancerous skin growth
Other popular visit reasons
Acne
Annual Skin Screening
Botox Treatment
Dermatology Consultation
Hair Loss
Laser Skin Treatment
Rash
Spider Vein Treatment
Acne
Annual Skin Screening
Botox Treatment
Dermatology Consultation
More about Dr. Carolyn Jacob, MD, FAAD
Carolyn I. Jacob, M.D. is a Board-Certified Dermatologist, Harvard-Trained Cosmetic and Laser Surgeon, and an Associate Clinical Instructor at Northwestern’s Feinberg School of Medicine. She is the Founder and Medical Director of Chicago Cosmetic Surgery and Dermatology, located at 20 West Kinzie in Chicago’s River North neighborhood.
Dr. Jacob is a graduate of Indiana University with a B.S. In Biology, and attended the University of Illinois College of Medicine. She was Chief Resident of Dermatology at University of Wisconsin Hospitals and Clinics, and completed a Laser Surgery Fellowship at Harvard, SkinCare Physicians.
Dr. Jacob is a well-known expert on all medical skin issues, and has been published in numerous articles and medical textbook chapters on dermatology and cosmetic and laser surgery. As a matter of fact, she trains other physicians on injectable cosmetic aesthetics. She lectures nationally and internationally, and her expertise has been featured on Dr. Oz, Good Day Chicago, Windy City Live, NewBeauty Magazine and Online media including CBS, USA Today, ABC, FOX News, Chicago Tribune, Esquire, Allure, Forbes, and Self Magazine.
Education & experience
Education
Medical School - University of Illinois, Chicago, Doctor of Medicine
Indiana University (Bachelor's)
University of Wisconsin Hospitals and Clinics, Residency in Dermatology
Harvard University, Fellowship in Cosmetic and Laser Surgery
Practice
Chicago Cosmetic Surgery and Dermatology
Certifications
American Board of Dermatology
Professional memberships
American Academy of Dermatology
Women's Dermatologic Society
American Society for Laser Medicine and Surgery
American Society for Dermatologic Surgery
Background
Languages spoken
English
Gender
Female
NPI number
#1265498083
Carolyn Jacob does not participate in Zocdoc to offer online booking at this time
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Sydney Freedman, PA
Physician Assistant (Dermatology)
4.8366 reviews
1.5 mi850 S Wabash Ave, Ste 200, Chicago, IL, 60605
Next available: Apr 28
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1.5 mi850 S Wabash Ave, Ste 200, Chicago, IL, 60605
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Dr. Nymisha Rao, MD
Family Physician
4.85302 reviews
0.5 mi339 E Grand Ave, Chicago, IL, 60611
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Dr. Elizabeth Kiracofe, MD
Dermatologist
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Alison Moy, APRN
Nurse Practitioner (Dermatology)
4.8456 reviews
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Next available: Apr 27
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Next available: Apr 27
Dr. Christina Slyter, DAOM, MS, LMT
Acupuncturist
4.7516 reviews
6.5 mi5348 N Clark St, Chicago, IL, 60640
Next available: Apr 26
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Julia Brooks, PA-C
Physician Assistant
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Shannon Kimsey, NP
Nurse Practitioner (Dermatology)
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Next available: May 7
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0.5 mi150 N Michigan Ave, Ste 1200, Chicago, IL, 60601
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Dr. Krishna Patel, MD
Dermatologist
4.71309 reviews
3.5 mi3000 N Halsted St, Ste 409, Chicago, IL, 60657
Next available: Apr 28
4.71309 reviews
3.5 mi3000 N Halsted St, Ste 409, Chicago, IL, 60657
Next available: Apr 28
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.65
Wait time
4.66
Bedside manner
4.70
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
287 reviews
Most relevant
Wonderful! Everyone was so helpful and the offices were very nice. Extremely happy with my visit.
July 27, 2018Elizabeth P.Verified patient
Made me feel very comfortable right away and very helpful in answering all of my questions.
February 7, 2019Brittany C.Verified patient
Whitney was great! Super friendly and clearly explained next steps to help improve my acne.
November 22, 2019Rebecca L.Verified patient
Overly commercial and overpriced. The extra price is not worth. The experience is average.
September 24, 2019Ada S.Verified patient
She was great professional ,great listening and beautiful results.
More than 1 year agoVictoria H.Verified patient
Good service! I did not have to wait long for my appointment.
November 5, 2019Initials hidden
Everyone in this office is phenomenal !! They changed my life and by far the best dermatologist I’ve ever been to and I’ve been dealing with skin issues all my life.
June 5, 2021Isabella T.Verified patient
I saw Caroline Sheppard, PA for some moderate acne concerns. I felt Caroline really listened to my concerns & skin goals and I left with a plan of attack and some new products to try.
February 18, 2021Jenna P.Verified patient
Excellent!
September 22, 2020Initials hidden
I actually saw Brittany and she was fabulous! Efficient, kind and answered all of my questions in a detailed but understandable way. Highly recommend!
August 20, 2020Initials hidden
I met with Caroline Sheppard over video today, she was exactly on time and patient with me when the video malfunctioned. I absolutely recommend her, and the office. Extremely pleasant visit :)
May 21, 2020Michelle G.Verified patientVideo visit
Dr. Jacob is very professional. She is also very understanding of what your concerns are, and she does her best to address those concerns directly.
More than 1 year agoInitials hidden
I trust Dr Jacobs to recommend treatments that are natural and safe. I have relied on her and her staff (shout out to Nirali and Brittany!) for many years, they keep me looking my best!
February 27, 2020Dominique L.Verified patient
Very professional and knowledgeable.
More than 1 year agoInitials hidden
Very quick and rushed
More than 1 year agoInitials hidden
Best experience at a dermatologist (or any doctor) I’ve ever had. She really looked at my skin and explained the treatment plan so clearly. I felt so good leaving there and the medicine is working. Also, only waited a couple minutes before being called in, and the office is SO clean! Highly recommend.
November 25, 2019Initials hidden
Very professional and helpful.
September 26, 2019Kyle S.Verified patient
Beautiful office. Was greeted and guided through the check-in process. Provider and nurse were extremely knowledgeable and polite.
June 24, 2019Fareedah C.Verified patient
Went for a yearly skin check and ended up getting a few biopsies on the spot. The interaction was professional and swift but not rushed. Easiest healthcare experience I’ve ever had.
May 2, 2019Melissa Q.Verified patient
Excellent, the best medical care I’ve received.
More than 1 year agoNicholas D.Verified patient
My visit was on Friday and I was told that that the prescription will be sent within an hour. However it was not sent and there is no way of calling the hospital on weekend. This has resulted in loss of time over the weekend and my condition got worse over the weekend. This is an awful experience. Please ensure prescriptions are sent as promised
February 17, 2019Phani Shankar A.Verified patient
I got the treatment I needed for acne and it has been working which is good. However, both times I have been in the office the appointments have felt very rushed. The doctors and practitioners speak so fast as if they just want to get the visit over with quickly and move onto the next patient. I can barely get a word in. Doesn’t really seem like they care very much. To put it bluntly.
More than 1 year agoInitials hidden
Dr. Jacob was very informative and she seems to really want to help me with my problem. She's offered me some great products to use.
August 13, 2018Ashley R.Verified patient
It was a fast, productive visit. My doctor promptly removed several moles on my initial visit to the office. I was barely even in the office for an hour, yet all my concerns were addressed. One of the more pleasant doctors office experiences I’ve had. I would definitely go back for any other dermatology needs.
August 6, 2018Initials hidden
I was booked for an assistant of Dr Jacob, which I had my hang ups about since I had a chronic case of Perorial dermatitis and wanted to get the best care possible. She insisted that her 1 sample size of each medication would be enough to hold me over while my rash heals. The assistant gave me a .5oz of the cream I’m supposed to use which I of course immediately ran out of since I was in major suffering that day and was desperate for options. Then she gave me 2 antibiotics which was supposed to hold me over while Carepoint delivered the rest of my prescription. Nope. My appointment with her was on a Thursday. Carepoint isn’t open/doesn’t make any deliveries on the weekend. So that means I’ve taken two antibiotics with no antibiotics available for Saturday, Sunday, Monday, and possibly Tuesday. What kind of doctor prescribes antibiotics that carelessly? Not only will this result in my rash most likely returning, but because of their stinginess on samples my body could become immune to the antibiotics by the time they arrive. Had i known their stinginess would effect my health I would have just purchased the full size medications!!!
Oh and don’t even bother trying to give the office a call. They are rude, patronizing and useless. ????
More than 1 year agoInitials hidden
My appointment wasn’t put into their calendar so I was forced to wait an extra hour to be seen - I came in on a Tuesday to have an allergy test done and a separate facial. I was told the allergy test couldn’t be done because the doctor was busy and that I couldn’t have a facial done because i would need a separate appointment. I was charged my deductible to waste 2 and a half hours of my time to be told to pay that same deductible the next week and then 3 more times for a simple patch test. This is the worst dermatologist I’ve ever been to.
June 5, 2018Luna L.Verified patient
Dr. Jacob was awesome, had Injectable Treatment - Neuromodulator and it was customized for my face. I've had a few friends venture into botox land and hate it because they got a standard treatment that made them frozen and miserable for months. Highly recommend.
May 16, 2018Erin S.Verified patient
Not usually someone to leave bad reviews but I unfortunately ran into a couple of problems with my visit and, although I thought the doctor was fine, had quite a few critical admin issues with the office, listed below:
1) I spent the time to complete the ZocDoc checkin form ahead of my appointment. When I arrived they told me there system wasn’t integrated with ZocDoc (no indication on their page) and I had to complete a pretty long form in person (identical to that on ZocDoc lol).
2) Received promotional/marketing emails from the office after requesting not to. Also, the best part is the emails do not seem to allow you to unsubscribe from all (meaning you have to unsubscribe from each marketing email list such as the weekly newsletter, the promos, and etc.). I had to block the address haha.
3) My prescription still has not been sent to the pharmacy I requested, or any pharmacy I think. It’s been over 24 hrs since my appointment so wondering what happened there.
4) No way to contact anyone at the office. I tried to call the office about my missing prescription and they don’t actually have an option to speak with a real human. You can only leave a message. I’ve left two and haven’t heard back from anyone.
Bummer it didn’t work out because I feel like I could really use the medication they prescribed me for what is currently a somewhat painful ailment. Hopefully I’ll be able to get it someday but may have just wasted my money at this place.
May 2, 2018Schuyler S.Verified patient
Great staff!
More than 1 year agoInitials hidden
The staff were expedient, warm, and knowledgeable. I was able to get three minor procedures taken care of right away and with minimal discomfort. I felt like my concerns were understood and treated correctly. I also gained new respect for the power of liquid nitrogen. Thank you guys for your help today!
April 9, 2018Initials hidden
Experience was wonderful start to finish – perfect and friendly staff and the physician assistant that saw me was super kind, friendly, and had an amazing bedside manner and quickly assessed my issues and set up a treatment plan and follow up. I could not have asked for better experience and will definitely be back and refer friends
March 25, 2018Miguel M.Verified patient
April 2, 2021Sarah K.Verified patient
More than 1 year agoInitials hidden
February 8, 2021Margaret K.Verified patient
More than 1 year agoInitials hidden
January 24, 2021Rachel S.Verified patient
More than 1 year agoInitials hidden
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November 18, 2020Susan S.Verified patient
November 15, 2020Taylor L.Verified patient
More than 1 year agoInitials hidden
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What practice does Dr. Carolyn Jacob work with?
Dr. Carolyn Jacob works with Chicago Cosmetic Surgery and Dermatology.
Where is Dr. Carolyn Jacob's office located?
Dr. Carolyn Jacob has 2 office locations in Chicago, view full addresses on Dr. Jacob's profile.
Which board certifications does Dr. Carolyn Jacob have?
Dr. Carolyn Jacob is certified by American Board of Dermatology.
What are common reasons for patients to see Dr. Carolyn Jacob?
Dr. Carolyn Jacob frequently sees patients for Acne, Annual Skin Screening, Dermatology Consultation, Hair Loss, and Rash. You can see other visit reasons for Dr. Carolyn Jacob on their profile.
What languages does Dr. Carolyn Jacob speak?
Dr. Carolyn Jacob speaks English.
How do patients rate Dr. Carolyn Jacob in reviews?
287 patients have reviewed Dr. Carolyn Jacob. The overall rating for this doctor is 4.65/5. They have a 4.7/5 rating for bedside manner and a 4.66/5 rating for wait time. You can read individual reviews and ratings on their profile.