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Verified Patient Reviews
The office was extremely unsanitary. I am a healthcare worker and was a first time patient seeing Dr. Williams for an annual pap. I waited over an hour for my exam bc they only had one exam room. The only people working were the doctor herself and the front desk worker. The waiting room was so crowded that people were sitting on the floor. During my exam the Dr. gave me what looked like a piece of a cut up silk sheet to cover up with instead of the normal paper gown. I am assuming someone washes these pieces of fabric at home, if at all! I was so disgusted. The tools she used during her exam were not wrapped in plastic but just taken out of a drawer. She told me I had both a UTI (very painful!) and BV and that she was sending a script for two antibiotics. It is now 24 hours later and she has still not sent my scripts to the pharmacy!!! I am miserable and have called her office 4 times and the front desk girl just keeps telling me she is busy and will get to it soon. Cant believe a place like this still exists and has patients. I should have ran out the door the minute I got there but I needed treatment ASAP.
I love her
She was wonderful and the receptionist was so friendly! I felt very comfortable! She was very informative, and didn't talk at me but to me! She definitely has a forever patient with me! Even told my family to go to her
THIS PLACE NEED TO JUST GIVE IT UP.. SO NASTY AND UNPROFESSIONAL... YUCKKKKKKKK
I'm sure Dr. Williams means well and her team was very polite however the wait time was a bit too long for me (3+ hours) and it seems like they are understaffed and overbooked. I sought her services in my quest to find a black, female ob/gyn but I will only return if absolutely necessary as it was not very close to my home either.
I love her!!!!!!!
I missed several appointments dealing with this doctor. If she isn't late, she's not in the building at all because of personal reasons. I've sat and waited 2 hrs for her to show up and see me because her son didn't get up in time for whatever. I was told he's a teen. Poor excuse for a doctor. She goes on and on about herself and talks BADLY about other practioners. Her office is small, dingy, and falling apart. She is unprofessional and her receptionst talks in slang. She has had personal conversations at the desk on the phone for all to hear.
Dr. Williams' is wonderful!
So knowledgeable and excellent communication!
Dr. Williams is an extremely professional & knowledgeble Ob-gyn. Her staff is friendly and I felt very comfortable with her throughout my pregnancy. I'm so happy that I found her through this site!
I really enjoyed my visit , I love her nurse can't wait too go back I love hearing about my body I hope she can help me conceive
Its always a good visit....
Dr. Williams was very attentive and addressed all of my concerns.
Great service and friendly
She talks way to much about herself and not about my appointment or my baby, if I come on time she NEVER see's me on time. I went inside of her office, no one was there.. I called her and she said she would be there in a few minutes, once she finally got there she had me waiting over 45 minutes while she sat on the computer!!! When I initially asked her to call in my prescription for my prenatal vitamins, SHE didn't. It's just terribly unorganized. Go anywhere else but here ladies!!
I love Doctor Williams, she cares about her patients and she's very informative I've been coming to Dr.Williams for three years now and will never switch I'm very satisfied and happy to have her as my Dr. I'd highly recommend her!
Dr. Williams was very accommodating. The wait time was a little more then i'd desire, however, she informed me that it wasn't something that happened often and was very apologetic. She made me feel like she knew me for years and was very personable but still maintained a sense of professionalism. I felt warm and welcomed after meeting her and honestly wanted to stay and chat. She runs her office single handy aside from Eugene the receptionist all while maintain personal relationships with every patient. Outstanding!
I waited a little over an hour but it's to be expected because she's the only doctor... but she was very professional and nice. I would definitely go back
I was very pleased with Dr.Willams despite the long wait, however my labs were lost, never got my full results and when I applied pressure to receive them was treated very dismissive , the staff is unprofessional and not knowledgeable, the office needs updating and I was very disappointed the main reason I went to the office I still don't know my results had to schedule with another obgyn which is unacceptable
She was kind and knowledgeable. Great provider!
She is a very kind doctor but the wait time is absolutely ridiculous! Make sure you have NOTHING planned ATLEAST two hours from your appt time. I waited two hours past my appt time and all I needed was a refill script for my birth control. I asked if I could just quickly get it written (as I had a work meeting to attend)and she said sure and I waited an additional 30 minutes. If you have time to wait and twiddle your thumbs or need some time to take a nap- this is the place. This is why I can no longer see her, and why many others can't either. If they were better organized and had better time management skills, this wouldn't be an issue.
Dr. Williams is amazing. She is both personable and caring. It is rare for a doctor to give patients a thorough explanation (that makes sense) or what may be going on with your body. She is sensitive to your needs and I am so lucky to have her as my new Ob/Gyn physician.
Dr. Williams was great, I had been getting the run around for almost 3 weeks but when I got to her office she made me a priority and treated me with respect. I will be returning great Doctor and staff! Wait time was long but that all turned around once I got to see the doc
While the wait time varies for each visit, her authenticity, passion for her patients, and extreme dedication to privacy has not changed a bit. I would recommend ANY & EVERYONE who actually cares to not only be educated but aware of what care they are receiving. She has always been professional, funny, and straightforward. I never feel awkward or alone after I talk with her. She also doubles back to make sure she has answered all my questions and reassures me of any concerns. Great Doctor !
The office was not clean, and she was very unprofessional! I would never go there or recommend anyone to go there.
Love the Doc. She's very good. But the wait is insane. Piles of ladies waiting. Maybe the scheduling is not properly handled. Have no idea. Make sure the day of your appointment you have nothing else scheduled. Establishment can use some updating.
I felt a great vibe with her . She is very approachable and down to earth. I am satisfied
Doctor seems very nice and personable just wish I didn't have to wait so long considering I had just gotten off work. Cats in at 5:30 left at 8:30
Dr. Williams is a sweet woman and very kind. I believe she is a good doctor. The wait was very long and I think they should have told patients how long the wait would be. I was waiting 3 hours past my scheduled appointment time.
She's very supportive and always very willing to help.
Nice but VERY unprofessional. I did not feel comfortable here.
She was very friendly, attentive and informative. I highly recommend Dr. Williams!
Dr. Charlene is a awesome Dr seriously!! She delivered my second child and help me through every step of the way!
A great doctor and staff, pleasant office but the wait was long. I'm not sure if that's a normal thing here, it was her late night while I was there but worth noting. Make early appointments.
Very polite, and courteous. Love her already.
I love her! She takes the time to answer your questions.
I went to Dr. Charlene for testing. After waiting for two hours in the waiting room, she finally saw me. I immediately loved how personal she got with me and how comfortable she made me feel. My low rating was due to the wait time and how impossible it was to get ahold of anyone afterwards to get my test results. She as a person, is wonderful. Business wise though, I won't return for the reasons mentioned.
Always very nice and gentle. She's the absolute best.
Didn't really get what I needed after waiting a long time
The staff was awesome! Dr Williams was phenomenal. So happy that she is going to be the one to deliver my baby.
This truly the best doctor I've ever been to. She knows her stuff and absolutely understands her craft. She took out the time to brake down everything into laymen terms for me. She was very understanding and relatable.
I will never ever go back there again! Office is dirty and everything is in complete disarray. I collected a urine sample and put it in this nasty room, where there are dozens of samples all over. Doctor gives you a silk cloth to cover yourself with instead of a disposable covering for your lower half. I got fluid of there, and she said dont worry about it I wash them!!!! You have to call back mutiple time to get your lab results and perscription took 3 times to finally get called in, after going to the pharmacy each time assuming that it was there. I certainly would call the BBB but she isnt even a member (i defiantly see why)! I will be reaching out the my insurance company as well to speak on the experience. This place is insanely unsanitary and people need to be made aware of it.
I love her personally. Very easy to talk to and in depth.
It was a overall good
Awesome. Took a little time to get called back, but worth it because she works alone and takes the time to have one-on-one conversation with you. Very pleased
Dr. Williams truly take time out to talk through your visit and answer your questions. She makes good health recommendations and is very encouraging.
I LOVE Dr Williams. The care she provides cannot be topped. Be patient, her office gets crowded, but it is worth the quality of care provided.
Doc was very attentive and knowledgeable. Seem to be very personable and relatable.
The worse experience ever!!! The office was cluttered. I had an appointment at 10:00 and the office was not open. It took me 2 weeks get my results, not to mention, I was the one who called to inquire.
Dr. Williams is everything you could want in a physician. She has delivered two of my children seamlessly. She has a great bedside manner and really makes you comfortable. I highly recommend her.
She was very nice and personable. I really liked her. The staff was very nice as well! :-)
Warm & personable Lady - even though my wait time was almost 1 hr , that was my 1st visit. I do not know if that's a typical wait time or not. Anyway, she gave me the attention & respect I needed as well!
This was a busy week so wait times were a bit longer. Normally it's quicker. I have been with Dr. Williams for more than 5 years and I will continue to go back.
Awesome doctor!!! She knew exactly what to do that my gyn of yearsssssss didn't know!!!! I love dr Williams!!!
I absolutely love her she's in tube with her patients and know each and everyone of them
She is very caring and understanding
It need to be more clean
Dr.Williams is very caring, attentive,and very passionate. She made me feel very comfortable in her care.
Wait time isn't the best but it's worth the wait. Very thorough Doctor.
just an all round friendly service. Doctor Williams is lovely. I felt listened to and cared for.
Would be so much better if she was on time. My time is valuable.
I have found my new home
I can tell that Dr. Williams is a great Dr. But due to the office I won't be back. The staff was nice but incredibly disorganized. I waited two and a half hours to see her. Yes, two and a half hours! In total I was there for 3.5 hours for an apt that should have been 20 minutes. I needed an ultrasound to determine how far along I was but they didn't have a machine so they needed to schedule it at a local hospital. They couldn't get a hold of the scheduling departments since most were closed so they said they would call me the next day with an appointment time. They didn't. I called them four seperate times to see if an appointment was scheduled and they kept saying they would call be back. They never did. After 3 days, I went with another practice.
Great. Very informative.
Dr. Williams was very attentive to my concerns with my minor vaginal issues. She knew exactly what she was doing and what to prescribe me after consulting with me for 30 minutes. She is very productive and very sweet.
Dr. Williams has great bedside manner. However, the equipment did not appear to be sterile. The space is tiny and disorganized. I could get over that. There were many phone conversations and invasion of privacy at times. But I can't get over using a speculum from a plastic bag that seemed as if it was already opened. That scared me. I will not be back.
Once in it was nice.
It was great! She very nice & told me everything that I needed to know! I loved it & would recommend her to anyone that needs a OBGYN.
I didn't even get the information I originally came in for. Just a waste of time.
I thought my visit was excellent!
Great doctor but office is very tiny so you can hear everyone's business. Can you say patient privacy.
She was amazing and comforting, her entire staff was welcoming, she knew right away what to check for and the wait time was super super short!
Dr. Charlene Williams is very sweet and knowledgeable. The rest of the staff are very nice and quite comical. What confirmed that I was in the right place was that they had gospel and inspirational music playing in the office...I couldn't be more satisfied!
Fantastic first visit with Dr. Williams! She was very attentive and sweet and genuinely excited for me and my husband and our first baby. Would definitely recommend.
She was extremely personable & friendly, & I really like her. I'll definitely return for my future gynecological services.
Dr. Williams was truly wonderful. I felt very calm and comfortable with her. Her nurse was also extremely friendly and made me feel at ease. I'm glad I've found a doctor I can stick with. The only complaint I have is that the wait time was a bit long. Other than that, though, I would definitely recommend her.
Dr. Williams was excellent in every way. I enjoyed my time with her. I am afraid of needles, but even that didn't bother me after a while. I highly recommend Dr. Williams to any new mother. She is knowledgeable, kind and confident in her skills.She is a true professional!
I love Doc Williams she takes the time to explain any questions you may have. Very gentle and a kind soul.Ive recommended a few women to her.
She was awesome and very helpful. She explained everything clearly in terminology that I could understand.
She was very pleasant. Comfortable office.
Dr. Williams was very nice and cares about her patients.
She was great!!
Although she was nice My complaints are mostly with the environment. It was unorganized and seemingly unsanitary. I wanted to get blood work but changed my mind After seeing the office. Also the doctor, medical assistant and office clerk were not very well groomed. Overall felt unsanitary. Will not be going back.
I was looking forward to seeing this Dr Williams since I had read very positive reviews about her, but I've never felt so uncomfortable in a DRs office before. She and her nurse continued their personal conversations throughout my entire exam, she told me how she couldn't wait to leave and that she was SO tired as she was weighing me and she answered her cell phone in the middle of my breast exam... I felt like an inconvenience instead of a patient giving her practice business. Maybe she was having a very off day, but I will definitely not be back.
I absolutely love her. She makes you feel very comfortable while you're in her care
She's very busy,but the best doctor I've ever gone to. She very diligent and addressed all my concerns.
personal, nice and understanding. Listened to my concerns
I love Dr. Williams she's so attentive and in tune with her patients. She's very compassionate! I'm so glad to have her as my doctor!!!!
The Wait Was Long But She Was A Excellent & Sweet Woman Id Recommend Her To Any & Everyone
I absolutely love her! Very thorough and patient in answering all of my questions.
Very thorough and professional. She is worth the wait. Will be making her my primary care doctor.
She is very nice soft spoken I will keep her ...she is very busy but I am patient I appreciate her for loving what she do
I loved dr. Williams definitely going to go back.
Awful. I waited over two hours to see the doctor. Meanwhile, the waiting area was dirty and disorganized. I also heard the doctor arguing with a patient loudly. It was completely inappropriate. The clerk was rude and unhelpful. The office space is dirty and I will not be returning. The other reviews on here convinced me to come, but I would not recommend it at all.
I love Dr.Charlene Williams she is very helpful, professional and has a lovely bedside manner.Will definitely recommend her.
She was a caring and nice Dr and her entire staff made me feel welcome thanks
She is amazing, so happy to have her as my dr ??
I love talking to the doctor, she always makes me feel safe and peaceful. I have anxiety going to the doctors but Dr Williams has a way to calm me down.
Wonderful doctor and person overall. She hears you out. She get the full story and history of what you are going through. She examples exactly what she's going to do and how she doing it. Love her!
I think Dr. Williams is amazing. Really down to earth and caring!!
She is awesome!
I absolutely love her!!! Very caring and down to earth
After reading positive reviews, I decided to give this place a chance. Unfortunately, I will not be returning. The office is very small, dirty, and disorganized. The staff is not very professional either.
Dr. Williams was wonderful over all. I was only there for an hour. The wait time was only 20 mins. She was concerned and listened very well.
The visit with Dr. Williams was a thorough & efficient exam. She was professional & nice. The biggest inconvenience was the 60+ minute wait; however, I understood as well as respected the time she took with each individual so it definitely wasn't a waste of any time to wait!!!
The office was friendly, clean, and homely. The staff was very nice and professional. Dr. Williams is a great doctor, although it was not my time to be seen she checked on me between patients. I though that to be very considerate. I was in and within 1.5 hours that included wait time, being seen, and talking to the doctor afterwards. She was able to electronically send my prescription to any pharmacy of my choice so that when I get there it would be ready. Overall visiting this Dr. Williams office was a great and speedy but accurate experience. I am most likely to visit again and recommend her office to other woman.
Waited a long time (over an hour) before being examined.
Long wait over an hour! I'm from NY and I found the doctor a little all over the place. She was also a little pushy in insisting to draw blood from her anytime I needed to. The worst was trying to retrieve my test results. I called after two weeks and was told it'll be published on their website. After calling again and again, they finally published it. It took them another week. The problem was I couldn't see it and the file wouldn't open online. After calling again and again... the receptionist told me the doctor would call me and she never did... I was told it wasn't their problem that I couldn't see it and it's my computer. So I asked can you tell me the result and mail it, the doctor replied yes. She told me the result but never mailed it out. By this time I was too fed up to call again. It was already 1.5 months from the time I had visited and that's how long it took me to receive a pap smear result!
Dr Williams was amazing. Very helpful and down to earth. Answered all my questions and made me feel at ease. She was a little late for my appointment, but I can't blame her- she came from delivering a baby! She's great and so was her nurse practitioner.
I truly appreciate and respect Dr. Williams! She's by far the best OB/GYN I've ever had, and even though I'm moving out of state, I plan to fly back to Michigan for any guture appointments with her. She makes sure that you understand what's gjibg on with your body, and she doesn't try to talk over your head.
Soooo I tried so hard to give this place a chance.. Very small office.. Seems a little unorganized and the staff needs some help in the professional aspect.. Dr. Charlene is nice, but my results took forever and I still don't have them after I was first told 48 hours, and then I called and the lady sitting at the desk actually asked me, what test did I get (how unprofessional) and then she told me to wait a week.. After a week has past, I called back and the guy told me, my results would be up in 30 mins (email list) It has been 2 business days and I got nothing.. It's VERY FRUSTRATING WAITING.. I made an appointment elsewhere hopefully they read this and improve...
I love Dr. Williams. She made me feel at ease, she was professional and very nice. I'm glad I have her as my OB-GYN.
Dr. Williams is an amazing doctor. She understands what you are saying. She relates with you on a personal level.
My experience was the most amazing experience I've ever had when visiting a doctor. She was very concerned about my needs. I will definitely recommend friends and family.
I loved going to to her the staff was polite and friendly. Dr Williams was very concerned and listened to everything I had to say. I really loved how comfortable she made you feel as if she wasn't your doctor but as if she was a really close friend. she promotes laughter out of you. When i left her office I felt at ease and I know I will be returning to Dr Charlene Williams.
I read Dr Williams reviews prior to seeing her, and they were all good reviews. I'm happy to say that they were accurate! She's fantastic! If your looking for a OBGYN Thats understanding, easy to talk too, and takes their time to talk and answer all your questions. Dr. Williams is amazing!
Very informative. She took the time to explain and explore all possible resolutions... very thourgh! I appreciated her demeanor and explanation. Would definitely recommend. Wait time was a tad lengthy, but even that was addressed, and explained.
She was great! Very attentive and explained everything. Answered all my questions.
The wait was long but she was very easy to talk to, seemed to care a lot about me even though it was my first time seeing her, and she shared a lot of my same beliefs. She made what could easily be an uncomfortable visit a very comfortable one and I recommend her.
Best OB ever phenomenal woman. Patient is her primary focus, explains very detailed information to help you make best decision concerning your care. Could not have pic eps better Dr.
I LOVE HER!!!She took as much time as we needed to explain anything we asked. Very knowledgeable and nice her staff was nice as well. I will definitely continue to go to her.
I love her bedside manner. Dr. Williams has a such calm demeanor and very thorough.
Doctor was very good and informative. The wait was a little long but worth it. Office small and reception area not closed in or separated. Therefore you hear all conversations. Could be a little more private. Parking is great. Right in front of the building. Very easy to find off woodward.
Very professional and made me very comfortable. Quick and thorough First time visit. Will be making her my primary care doctor.
She was wonderful
She very nice & she care about her patients Heath....... She's my new doctor
I would highly recommend Dr. Williams, she is very professional and makes you feel comfortable. Great Doctor!!!!!
She was amazing!!! She makes you feel very comfortable from the very first time she meets you. She's also very professional.
She really knows how to comfort you and get to the source of a problem quickly. Sweet ,caring,smart, gives her personal cell out so u can call or text anytime..wonderful...but with all this amazingness...you will be waiting a while to get in to the exam room.small office limited seating...if u can get past that...she's the best doctor and really rakes time to listen to u .feels like an auntie:)
The wait was extremely long and it was packed, however everyone was very friendly and Dr. Williams was worth the wait. Great bedside manner and seemed to have a good professional team.
She was very friendly, and attentive to all of my guestions and concerns.. i would definately recommend her
The best OBGYN I have been too. Professional, thorough and also nice, caring and funny. This was my first time going to her, but it wont be my last. She has a patient for life. It doesnt hurt that she is centrally located right on Woodward close to 2 freeways.
She was great. She gave me the time I needed as a patient. She is very caring and explained everything!
Dr. Williams was very personable and informative. Her bed side manner was awesome. She was also very patient and addressed all my concerns. She is the best doctor I've seen thus far.
I have recommended her to my sister.
Absolutely wonderful! She was very honest, and knowledgable! She knew exactly what to tell me, and answered all of my questions! Would definitely go back!
She's extremely nice just really slow.
Great doctor, very compassionate!
Dr. Williams was very nice and sweet. She made feel very comfortable. Her staff was very helpful and sweet and kind. Will be keeping her as my Doctor!
She was warm informative considerate kind thorough and I'm going to make her my new Gynecologist. .......
Dr. Williams is a beautiful person with a beautiful soul and she caring. Wish I would've met her years ago.....
She is so caring!!! She listens to the patient and is very attentive ... She makes you feel comfortable no matter what the situation is
Dr. Williams and the other staff was really nice and they got me in and out.
She is so nice, very polite. The wait time is well worth the care she provides and gives.
Dr. Williams was extremely personable and made me feel comfortable like we were friends for years!
I thought my visit went rather well Iwas seen in a timely manner the office staff was professional an the dr was very through.
Dr. Williams was incredible. This was my first visit and she made sure I knew everything that was going to happen during a yearly exam. She thoroughly explained everything so nothing would surprise me. I've never felt more comfortable talking to a doctor! She made me feel like I was her only patient and truly cared about what is best for me. I definitely recommend Dr. Williams!!
Awful! First i made my appt on zocdoc but called office to confirm appt. and the office girl had no appt for me because zocdoc isn't being transferred to them? and had to reschedule me. So I schedule for another day. Waiting room was filthy. I waited over 2 hours to be called back. Then waited longer in room. I was there 5 hours for simple annual pap smear. Then I had to call and call to get results multiple times i was told they would be emailed to me...was about 2 weeks later and none was ever available to discuss results. I don't know how this place is in business! Filthy and unprofessional. I do not recommend!
He wait was really long, seven after I was sent to a room. I was there for about an hour and a half and was only seen for about 10 minutes.
The front desk area was a little cluttered and confusing, but Dr. Williams was amazing. It was really nice to have a doctor take initiative and actually listen to what I had to say and show real concern rather than blowing me off like some nut case. Will definitely return, and definitely recommend!
My visit experience was excellent. She made me comfortable to talk to her. Also she showed concern and knowledge. I would recommend her to anyone looking for a good gyn/ob.
I thought she was great!!! :-)
I love her.
I don't understand why it took two house to take out 4 stitches. But okay !!!
I love Dr. Willams. This was the first time meeting her and it felt like I've known her all my life. I will definitely be telling people about her.
I am quite happy with the experience with Dr. Williams and her staff. She took the time to listen to my concerns. She made me feel very comfortable discussing private matters. I will definitely refer clients to her office for medical care.
Way too long of a wait for a scheduled and simple appointment.
Liked her a lot! Hoping to have a long doctor and patient relationship.
I always love my visits with Dr. William and her staff. I appreciate the professionalism and realness. It is great to have a doctor who genuinely has your best interest at heart.
She was AWESOME! She made me feel so comfortable and she was very informative and able to answer any and every question I had.
She is an amazing Doctor. I will recommend her to everyone
She is truly a good and caring doctor! She took time to give me a simple analogy of what could happen to my heart if my pressure is not lowered, so that I could better understand.....It helped. Thanks again Dr. Williams.
She is an excellent ob-gyn doctor, i love her M.A. and crew!
she was great and made you feel at ease and comfortable, liked her a lot
I really felt comfortable when I was there. The staff treated me with care and kindness.
I thought she and her associates were wonderful. She talked me through everything and was very professional. She made me feel very comfortable. The only issue was that it took about 1 1/2 hours to be seen. By the time I left there I spent about 3 hours there.
It went very well. I think I will make her my primary care physician.
Dr. Williams is very attentive to her patients as well as caring & is very hands on. She was great at listening to my issues & helping to resolve them. I'd recommend her to every woman.
I wouldn't choose another Dr. My daughter and I are patients of Dr Williams. She is someone that you can confide in who truly cares and has you best interest at heart.
My first time here and she is very thorough!
I was blown away by Dr. Williams knowledge and expertise she told me the symptoms I was feeling and she hit the nail on the head! Dr. Williams understood my concerns and most importantly she listen to me. Dr. Williams did not rush she took her time!!! She explained everything in great detailed when I left her office I understood my condition and what was happening to me! Finally I have found a doctor who understands my condition and what I going through. I was just overjoyed with the level of service she offers......Doctor's like this are rare to come by!!!!
Excellent visit can't ask for better service
I absolutely love Dr Williams! She delivered my newest addition and tied my tubes. She explains everything in full detail and cares about your needs. She was there for me at any time with any concern that I had. I've never felt comfortable with any obgyn like I do with her, its like talking to a friend. Who has two thumbs and loves, loves, LOVES her Dr? This girl right here!!
Doctor Williams was in late on the day of my appointment which was conceivably the first of the day at 9 AM. I arrived on time and had already filled out my paperwork. I waited for over an hour for her to see me for what should have been a very quick pap smear and prescription update. Short of a serious accident or emergency there is no reason for this completely unprofessional behavior and lack of respect for a patient's time. No one really explained what was going on or gave me updates, nor was anyone apologetic. I spent over an hour and a half in her office and spent under 10 minutes with the actual doctor. I understand doctors are busy. Take less patients. I wouldn't have minded waiting an extra week for my appointment if I didn't have to wait an hour on the day of.
She's a great doctor. Great bed side manners. Understanding. And she will explain everything you need to know. She answers all your questions you need answered. She all and all a great doctor.
She is an excellent doctor who is down to earth and passionate about what she does! I would recommend her to anyone I know!
Dr. Williams was very nice and professional. For my very first experience with all of this it was very calming and educational. The wait wasn't extremely bad beings that it's only her. I expected it to be longer to be honest.
She was the best doctor I ever went to she explained everything I asked her she was caring I give her service 2 thumbs up the best.
Small warm office ..good caring doctor ..I like her a lot!.def my new o/b
Dr.Williams was easy to talk to, & she took her time explaining everything to me. The wait time was long, but overall it was a good experience.
I found the doctor to be very nurturing, with an ability to put patients at ease. She took the time to address my concerns and she was quite attentive. When trying to help me understand specific points, she used examples that helped me to perfectly visualize what she meant. I have not been under an OB-GYN'S care in over twenty-five years, and my previous physician was phenomenal. So, this visit was basically to shop for a new OB-GYN. I think my look is over! Dr. Williams was great!!!
She is awesome!!!! I will be telling every woman I know about her!! :-)
I would recommend Dr. Williams to everyone. She is fantastic and really cares for her patients. There was a wait time, but was so worth it. I have never found any medical personnel that took the time and went over everything until now. She also has a great, friendly staff too. I'm so happy that i found her. Thank you again Dr. Williams for giving me the needed time and understanding. I will definitely recommend you to my family and friends.
Dr. Williams was absolutely WONDERFUL! She takes her time with her patients. I appreciate the fact that she still took her time to give me patient education in regard to my concerns. Often times, doctors skip patient education because they know I'm in the medical field. Dr. Williams didn't assume that I knew anything and I appreciate her for that.
It was great. She is sweet, funny, and highly informative. She made me feel comfortable and her staff is great also.
I was in the office a little longer than I expected, but the Dr. made it a fun experience. She si very caring and compassionate.
I enjoyed visiting with her today. She made everything clear and I was able to understand the meaning of everything we talked about. I love visiting her her this evening.
She is great. I felt comfortable and listened to.
This doctor is awesome. She's very personable and easy to talk to. She answered every question I had even if it wasn't super important. The whole staff is friendly and knowledgable. When I was getting my blood drawn, I didn't even feel the needle touch my arm.
Dr. Williams and her staff are wonderful. I felt more comfortable with her immediately than with any other doctor I have seen.
Dr. Williams is so affectionate and understanding. She gave my wife all the due time she needs, she listened and took every minor detail under consideration. Me and my wife highly recommend Dr. Williams because we consider her the best Gynecologist in the area.
Always a pleasure :)
Pro: Dr. Williams made me feel comfortable while in the office. Cons: The office wasn't very clean and seemed very disorganized. The follow up was awful. Dr. Williams assured me that she would call in a re-fill for my prescription, however, when I called her office the receptionist did not allow me to speak with the doctor. I left several messages, and still no response back.
She is very professional and courteous. She always make sure that you fully understand everything that she is telling and you leave with no unanswered questions. I highly recommend her for anyone that is pregnant.
Shes reay nice and welcomeing , id recomind her to anyone!
Very positive and friendly environment. Dr. Charlene was very personable and made me feel like family. Ultimately I felt secure and in good hands. It's a given that she is very passionate about her profession and patients. I think this one's a keeper even after my pregnancy.
I thought she was great she was more than a Dr she was a friend
Please for your own safety DO NOT GO HERE. The office is extremely small about the waiting room is about the size of to adjoining cubicles. The chairs have dirty white coverings on them. When I first walked in it was noticeable. There was dirty tissue left sitting on the table in the waiting room. When I was seen after two hours of waiting I went in the room (they only have 2 rooms) and there was trash under the bedding area and it was very clustered and junky in the entire room. The doctor came in she was very nice but also sick at the time she seen me so there was a lot of coughing. When she went to draw blood she left my room and ask where is the thing for drawing the blood. There are 3 things thats used to draw blood the needle, the blood tubes and the thing they stick the tube in when drawing the blood. THEY USE THE SAME ONE FOR EVERYONE THAT COMES IN (the thing that the stuck the blood tube in.) No blood touches it but I still think it is highly disgusting. Next is the clerk while she is nice the office is highly unorganized. The doc says to schedule ultrasound and clerk say she will call you. A week later I had to call them and the ultrasound still had not been scheduled. I tried the office again thinking that maybe I was overreacting. I had the exact same experience. The doctor and staff are nice but the rest is purely horrible.
She was wonderful! A very honest, and detailed doctor. She told me everything step by step to make sure I knew what was going on, and her staff is very polite as well. This is probably my first time in years seeing a doctor and not feeling uncomfortable & incompetent the entire time.
Dr. Williams was pleasant and friendly with a warm demeanor that encouraged me to visit her office on more than one occasion. The wait time was usually troubling, however. My average wait was anywhere from 35 minutes to two and a half hours. In the beginning I opted to just deal with the wait because she and her husband were so friendly and pleasant and she appeared to have issues with staffing, which I know can be a challenge. During the visit that I have since determined would be my last, she had a full house and presumably a number of patients with complications which resulted in delays so I waited for nearly three hours. When I was seen, she kindly apologized for the wait and proceeded with the exam and discussion. She then told me that someone from her office would contact me within one week, which didn't happen. I followed up to check on my results and was told that she would call me back and she never did. After four more follow-up calls over the course of two weeks I was repeatedly told that she would call me back as promised and never received a call or any information about when or how I would receive my test results. Finally, I went to another doctor who was more responsive and professional. Dr. Williams is incredibly kind and compassionate and I hope that her staffing issues are resolved soon because, despite the lack of professionalism and timeliness, she's a very good doctor.
Very friendly and informative!
As always my visit went well, even got some some new natural health remedies....Look forward to my follow-up visit & Thanks again Dr. Williams for the referral regarding my back pains :)
Great doctor good listener. Very small office, wasnt that clean, or just looks outdated...overall looked a little unorganized, but would go back again.
It was a unprofesional experience!! I will NEVER come back or refer anyone.
She is very personable and informative. She made sure to answer all questions and get a very thorough history, which I find to be a very good thing medically, but also means that appointments that should be 5-10 minutes take 15-30 minutes. Overall would recommend, but not if you're on a tight time schedule.
She is a GREAT doctor & I will tell all my friends about her.
I love going to see her. She answers all of my questions and concerns.
She is very sweet, I have never met a more caring doctor. Charlene is so nice and wonderful, she makes the wait time and horrible parking worth it.
Dr. Willliams was phenomenal! She was professional, kind, informative - and went above and beyond to ensure my experience was great. Her personality and contentious approach are refreshing in a physician. She gets an A++ in my book.
i recommend Dr Williams highly. she has a professional and caring staff, very flexiable, and tentative. i was recently hospitalized and Dr Williams was right there with me and comforted my concerning family. She is more then a dr to me and i love her and her staff dearly.
The wait was not fun but my first visit went well I look forward to my next visit her and the team were nice, positive professional and made you feel comfortable
Dr. Williams is SO personable and went over all my concerns! It was a wonderful experience! :)
I was very upset about the wait, but after I met Dr. Charlene and her staff I was ok, they all are very kind and Dr.Charlene is very understanding
I had an amazing appointment with her. I will recommend her to everyone that her services. I refuse to go to anyone else!
I really like her she is a very thoural doctor very personable and she makes you feel very comfortable and respected.
I love Dr Williams and her staff...very comfortable setting and professional. I would recommend her 100%.
She's a wonderful physician, I've known her for many years and have seen her before @ a different office. I would and do recommend her to anyone in need of a knowledgeable, qualified, committed ObGyn.
Dr. Williams and her entire staff are very compassionate ad caring. she is so great at what she does that it is worth the wait to see her!
I liked Dr, Williams, she very good doctor. However, sometimes it hard to get in touch with the office to make an appointment, or get a call back to make an appointment.
Very personable. The wait was worth it....happy to get to know Dr. Williams.
It was great, I was in pain & discomfort, she came out to the lobby to speak & noticed my facial expressions & got me back into a room right away. She was genuiely concerned & was very informative & covered all areas to be on the safe side. That is why I recommend that others see her for "The Best Care"!
Very personable. Made me feel comfortable and she took her time.
Dr. Williams is one of the best doctors in the entire Metro Detroit Area. This is my second pregnancy ( high risk patient) and I've seen five different doctors since I discovered I was pregnant. Only three have ever met me. Dr. williams was the only doctor who set an appointment with that met for our consultation. I've been seeing Dr.Williams since July 2012. She's passionate about medicine. She does not skip details. She does everything to help her patients. However some people don't like to wait. I will sit in that office all day long that to see her because no one else in Michigan going to be as thorough as she is. Highly recommended!!!!
SHe answered all of my questions and addressed all of my concerns.
She is cool. I was very comfortable with her! Very helpful!
A very professional, but fun atmosphere (provided by herself and staff)! I felt very comfortable in the office and she did the procedure quickly and made it as comfortable as possible.
She Was Very Nice. She Made You Feel Comfortable And She Was Very Down To Earth. She Kept A Smile On Her Face The Entire Time And Answered All Questions Thoroughly. I Would Definitely Recommend Her To Anyone.
Very professional, the staff was great, and Dr Charlene is very understanding and compassionate about her clients. I would recommend her 100%!!
She was very personable and friendly. Great bedside manner. She has a great deal of concern and care for her patients.
Very nice woman
She is really nice and makes you feel comfortable
Dr. Williams is the best. She has been my dr for 6years, I love her cause she cares & love her patients!!!!!!