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Qualifications and Experience
IMPORTANT: *Please make sure to enter your insurance carrier and plan when booking an appointment, so we are able to verify your insurance!* We have extensive clinical experience dealing with patients with various medical conditions such as hypertension, diabetes, allergies, asthma, emphysema, weight reduction, mood disorders, sexual dysfunction, and STD/HIV counseling and testing, etc. We perform phlebotomy on site. In addition, we also have the capability to perform electrocardiogram. We administer injection therapy as well as vaccines for school admission and travelers.
Verified Patient Reviews
One could say I'm a bit paranoid about health issues. Dr. Shum patiently and calmly answers all my questions and addresses my concerns. He also makes himself very reachable and is very responsive. He obviously has great credentials, which are backed up by a quiet confidence in his medical advise. A truly caring healthcare professional!
Very professional as always
I thought he was very attentive to my concerns.
Amazing and caring doctor. Knew we are out of town and called in a favor with a specialist down the road who was closed to have us see . Such a thorough and thoughtful doctor, would recommend to anyone who asked
Excellent bedside manner and easy wait time.
Always on time!
Very professional and nice.
I think the Dr. Shum is a professional and also considerate and thorough. He put me at ease, gave me a short term and long term plan, and was very good.
Everyone in the office are very polite and professional
I have been doing to Dr. Shum for many years now - he's seriously the best. He's very thorough, courteous and a true professional.
Dr. Shum is a one of a kind doctor. He was super attentive to my needs and I was able to voice my concerns and he was very attentive. I was seen immediately and the staff was really kind. I highly recommend!!!!
Warm, thorough, professional! Highly recommend.
The doctor was very thorough and communicative.
Dr. Shum has been my go to physician for more than 12 years. Appointments are fast and efficient.
Dr. Chi Shum was great! He took the time to hear all of my concerns and did extra testing. I would highly recommend Dr. Chi Shum. Unfortunately, the staff is rude and their attitude make my visit uncomfortable.
I had a great experience. I signed up on Zocdoc and they had all my information ready. I was in and out of the office within 20 minutes for a physical. The doctor was very pleasant and did not rush.
Extremely professional, knowledgeable, and courteous. Gives off an air of competence that makes me feel secure.
Dr. Shum is efficient, in and out appointment! Don't mistake that with being shooed out though, I definitely felt he listened to me and my concerns.
Dr. Shum, was friendly and even though my visit was quick, I felt satisfied with speaking with him. I will recommend him to my family, friends and co-workers.
Fantastic GP, the physical was super quick, he listened to my concerns and immediately came up with a plan to address them. Friendly and professional, very easy to talk to. The office was well staffed and extremely quick. Very excited to have him as my new PCP.
Pleasant and efficient experience, can get blood work done in the office as well, good one-stop-shop for an annual check up!
Very patient in explaining every step of the process and made me feel very relaxed. Forgot to get a doctor’s note from him when I leave, and he emailed me right away.
Went in for a refill of medication and Dr Chi Shum greeted me right away even though I arrived 15 minutes early. After the consultation, he also prescribed me a different brand name medication and gave me a coupon so my prescription ended up being free. I was in and out in 10 minutes. Highly recommend!
Super quick and efficient!
very effective, quick, no nonsense to the point yet thorough when I asked about few issues ive had
As usual, Dr. Shum is professional and see me immediately. Thanks.
Very kind and patient man with an extremely efficient office. My appointment started on time. I did my annual physical and two blood tests and was out the door in 20 mins.
Always on time, knowledgeable office staff, and most importantly, first rate doctor! Love the new office space too!
Dr. Shum was knowledgable, friendly, and efficient - I think I found my new primary care doctor!
Quick and efficient visit for sudden illness.
As always, he’s a rare gem in this city. A warm gentlemanly, conscientious and professional doctor. I will see no other!
Dr. Shum was very professional and courteous. Would definitely recommend him to anyone looking for a physician.
Professional, thorough and knowledgable. I will be back!
Friendly and expedient as always
Overall, great experience. I have been going to him for a couple of years now.
Always the best, never in a rush. Great professionalism.
Professional, prompt, with an understated sense of humor. A++
New more spacious location (although very close to the old one) definitely helps with perception. Dr. Shum was efficient, professional and friendly as usual. Prescription refill request was submitted by the clinic staff even before the visit/check-up.
Dr. Shum is very detailed and thorough with his exam. He doesn't rush you out and move on to the next patient. An excellent family doctor and has very good bedside manners. Highly recommended as PCP.
He is the best GP I have ever had!
Excellent doctor for the family
Dr Shum is very nice and patient, highly recommended, but his stuffs look really sloppy and cold. He should have been supported by staffs who would act a lot more professional.
Great doctor, always efficient and thoughtful.
This was my first appointment with Dr. Shum and he was super nice and listened to all of my concerns. I'm looking forward to building a relationship with him and the staff (on relatively healthy terms, of course!)
Dr Shum is extremely professional and very thorough. I would recommend him to everyone!
The new location is much better than the old. Very good experience overall.
Absolutely love Dr. Shum. Quick and efficient
Great prompt and answers any questions.
He is Amazing! I've been going to him for years and am never disappointed!
My first visit at Dr Shum and everything was an amazing experience! Appointment was right on time as scheduled. Doctor was very patient and took his time with my exam. Very professional!! Highly recommended.
Very professional. Responsive over email. High recommend.
Dr Chi Shum is friendly and very competent. Highly recommended.
Very professional, excellent, quick visit.
Always good visit with doctor shum
Nice, professional, quick
Very nice doctor. Seems to genuinely care. Front desk staff are very friendly and efficient. Highly recommend.
Dr. Shum was very efficient and got me the bloodwork and help I needed right away!
I found Dr. Shum through a search on ZocDoc and I am extremely grateful that I did. He has been kind, professional, and helpful in all of my appointments and is extremely responsive with any follow-ups that I send him afterwards. I feel very confident in his care.
Honestly best PCP I've ever visited anywhere in the world.
Dr. Shum was legit. I read the reviews before I booked and everything met expectations plus some. He was welcoming, efficient, and thorough. My new go-to.
Amazing! Fast,easy and clean! Considerate and understanding. Amazing visit
As always, a pleasure visiting Dr. Shum. Very nice doctor and knowledgeable.
Very friendly and attentive.
Great doctor! Super fast and efficient!
He is a very calm doctor who asked about my history and patiently took the time on my annual physical. Highly recommend!!
Highly recommended! On time and efficient.
Dr. Shum is an exceptional doctor. You don't find doctors like this often. He spends as much time as i need, intently listening to concerns. The man is very well verse. The entire experience from booking to the appointment is made smooth by Dr. Shum and his team.
I went for my annual physical to Dr. Chum. The appointment itself was fine and Dr. Chum was overall very nice. My only complaint is that the Dr. never sent me my blood test results, despite assuring me he would. I followed up 4-5 times (calls and emails) over the course of 3-4 months and I never heard back. I ended up having to take another blood test because another of my doctors wanted to see the result. It made me question whether Dr. Chum actually paid to have the blood tested or not, because it was a fairly simple request and should have been handled easily by his office.
Great experience. Very thorough annual check up. No waiting and tests on site. Thank you!
Been my doctor for almost 20 years. I trust his judgment.
Love Dr. Shum so warm and kind professional and knowledgeable. So glad I found him!
Extremely professional and detail oriented!
Very Good doctor & nice staff I take a bus & 2 trains to see him
New doctors office looks GREAT!
Dr. Shum is fast, efficient and thoughtful. He listens and is solution-oriented. I'm really happy to have him as my primary care physician.
Love Dr. Shum, thoughtful and helpful.
Excellent treatment, efficient, and polite.
Dr. Shum is such a caring doctor and truly wants to make sure he gets you feeling better.
Best MD in NYC! Staff is wonderful and organized, and office runs on time! Dr. Shum is so knowledgeable and has a great manner. Highly Recommend!
Great place,great doctor!
I have been seeing Dr. Shum for two years and have been very pleased with the care that I've received. I find him easy to talk to and open to questions. And he listens. He makes efficient use of our time together but I have never felt rushed. He reviews my lab reports in detail with me and always responds promptly to questions that I have emailed him at a later time. Also, the three referrals that he's made for specialist care have been very good. I highly recommend him.
So great and friendly!
Great as always. I have been going to Dr. Shum for well over a year and he's always been there.
Dr Shum's office is a one stop shop. Quick and easy. Can run all kinds of tests quickly and on site, including blood tests. And he's a very easygoing nice guy. Would highly recommend.
Excellent service and bedside manner. No complaints.
Dr. Shum is extremely professional and caring with a call demeanor.
Dr. Shum is a very intelligent, knowledgeable and caring physician. I highly recommend Dr. Shum
Best primary care doc I've ever had.
Dr. Shum is always a pleasure to see. My family has been going to him for many years. He dedicates an appropriate time with his patients and always addresses our concerns.
Dr Shum was pleasant and polite in person and the wait was limited, however, he and his staff were entirely unsatisfactory in providing information about all of what I was being tested for, when I would receive results and the manner in which he/they delivered results. I went to see him because I had suspected an STD based on my symptoms, he wrote a prescription for antibiotics and then advised they would conduct blood and urine tests. I was not told exactly what I was being tested for beyond a certain STD (although next thing I knew I was asked to sign a HIV test consent form). I asked when I would be notified and the staff told me only if something "alarming" was found would they contact me. A week and a half later, Dr Shum wrote to me that I was positive for what I suspected and the antibiotics I had already taken should have taken care of it. I requested the full results report which was 8 pages. In a follow up email, he noted I should also see a urologist. He had not explained this in the first email and it was only when I asked him for the report that he explained this, he did not say why and what the test was, why he conducted it, what the result meant, etc. I saw a urologist a few weeks later who was alarmed that the Dr would have ordered a PSA test for someone under 40 without explaining why, what it was, what the result meant, etc. I received a third email from Dr Shum with a referral to another doctor for another benign but potentially concerning result, again with no explanation as to why this was tested, what the result meant, etc. I was advised just to see a referral from his web site. All in all, the communication was poor, I was uninformed about all of the tests performed, and the results were poorly explained - he should have put this all in one email rather than a piecemeal approach. I was forced to use the internet to find answers to my questions and concerns. At least he should have requested a follow up visit with me to explain my results and to answer questions. I would therefore not recommend this Dr.
I've been seeing Dr. Shum for over a year and each time I visit his office I walk away feeling better. He is incredibly knowledgable and has a calm demeanor that puts patients at ease. I recommend him to anyone needed a PCP in NYC.
Dr. Shum was great. I only went to see him to get a skin check up but think I like him enough to make him my primary care physician! Communication was great, Dr. Shum was kind and considerate.
The new office location has more space and a cleaner look. The staff are professional and Dr. Shum is very personable. I think the part that amazes me the most is how accessable Dr. Shum makes himself. One thing I hated with my previous physicians office was having to wait weeks before finding out results or answers to medical questions. Dr. Shum is very dedicated. I trust him completely with my health. This is the way everyone should feel about health care. Thank you Dr. Shum and staff for being professional, and amazing health care providers!
Dr. Shum is the best doctor, I travel so far just to see him and continue to be his patient.
Dr. Shum was great, and listened to my symptoms patiently, addressing my concerns and questions before coming to a diagnosis and treatment recommendations.
I had a great visit with Dr. Shum.
Excellent doctor, he's much more thorough than any other doctor I have seen for an annual physical
Very positive and professional. Staff also outstanding.
The office was prompt and courteous and I was in and out in 30 minutes!
Dr. Shum is friendly, cordial and very thorough. His new office is clean, well lit and pleasant.
Very nice and smart doctor, clean new office, and best part was no wait!
Have been going to Dr. Shum for 5 or 6 years now. Really like both him, the service and medical advice he provides. Listens, asks and doesn't rush. Like the new office space too!
Amazingly fast and efficient! Super convenient.
Very professional and friendly staff all around!
Been going to him for over 20 years.
My visit with Dr. Shum was fantastic! He was thorough and thoughtful and very straight to the point. Would recommend him to anyone
Dr. Shum was very warm and patient. However, above all, he seems to be a very knowledgeable doctor who asks the right questions,and is quietly considerate of your medical history and any side effects when prescribing medicine.
Very professional, and always responsive. Thank you!
Dr. ChiShum is very professional and listens to your concerns. He doesn't rush you out of the office, he takes his time with each patient and that is very important. I have been going to Dr. ChiShum for two years and will continue to do so.
Dr. Shum is so attentive and extremely diligent in answering all the questions in person and over emails.
Great visit, very professional and personable.
Awesome visit as usual.
I've been going to Dr. Shum for 5 years and he has been consistently amazing. He shows interest and compassion towards his patients while still respecting their time in a busy NYC society. Although I prefer to make an appointment, in the few instances where I needed to walk in, he has always made time. I wouldn't go to any other doctor.
Dr. Shum is quick and efficient. Great response time on email for any questions and concerns post appointment. Thanks!
The office was right on time, and I enjoyed meeting with Dr. Shum, however I do not think I can return. The office is extremely cluttered, and highly questionable in terms of cleanliness. It's dusty and disorganized...down the hallway from what looks to be office construction. Dr. Shum does the exam right in his office, which is carpeted and includes an old air conditioner that sounds like it's on its last leg and unsure when it was last cleaned. This review doesn't at all question Dr. Shum's medical qualification, but I won't be returning due to the questionable sanitation of the office.
He's an excellent physician, wait time was within a few minutes. Very courteous and professional. I highly recommend him.
This guy must be heaven-sent.
Very nice and patient doctor.
I did not feel like Dr. Shum cared much about me as a patient in my appointment with him. Although he was generally pleasant and went through all the motions of a physical, he was short in his answers to my questions and the appointment didn't feel thorough. Also, I had to ask for my bloodwork results from him after a month of waiting. He told me it would take a few weeks and yesterday, after 4+ weeks of hearing nothing, I asked him for them and he gave them to me. I felt like he already had them and forgot to send them. Kind of disappointed since I saw he had many positive reviews on Zocdoc.
Doctor Shum is very knowledgeable professional. highly recommend him
He is always very personable and listens to your concerns.
Professional and very kind. Dr. Shum has been very helpful in managing my complicated health issues.
I really appreciated the friendly woman working at the front desk. She was lovely.
He is kind, professional, and extremely fast! I never wait more than a few minutes, and he responds to my emails almost immediately. I am usually able to make same-day or next-day appointments. When I had trouble with insurance, his office took the initiative to figure things out for me.
Dr. Shum is a wonderful physician. He is professional, courteous, and listens to his patients. He responds to emails promptly. I am very happy to have him as my primary physician.
Been going to Dr. Shum for over 4 years now. Always available, quick response, and accurate diagnosis. Very thankful to have such a great doctor!
The Dr.'s office is small and cramped, but that is the only negative about seeing Dr. Shum. He is a great doctor and he is very pleasant as well.
It was a very professional visit with the Doctor and the staff was very friendly
Dr Shum is extremely friendly and competent. Highly recommended.
As always, Dr Shum was a great help. He has a wonderful and efficient manner, and he listens. I've always been able to get last-minute appointments with him, and he's always been a great help!
Dr Shum is always on time and his attention when with you is undivided. His staff is very efficient and super easy to deal with. Warning he doesn't have the prettiest office but that quickly becomes a non-issue when you realize that you got great care and didn't waste any time.
The office was full packaged of paper. Regular checking was just did blood pressure and ear. Waste of money and time.
Great service overall! The office was a bit cramped, but other than that no complaints whatsoever.
Dr. Shum was excellent and the yearly physical was as thorough as I expected albeit quick. He had no issues with my request for extensive blood panels. After the results came in he was accommodating in my request for his opinion on various results through email without the need for a second office visit. My only objection is that the office was outdated and disorganized. Not what I expect out of a professional medical office. If you don't mind the unconventional office setting, Dr. Shum will not disappoint. Thank you for the check up!
Dr Shum is very attentive to his patients and will spend the time it takes to make sure he properly diagnoses and discuss treatment options. The office could use a little updating, but good healthcare is always more important.
Professional, quick, and knowledgeable. While the office might not seem like much visually, both of my appointments here have been great. I cannot imagine going to another doctor and experiencing the dreaded wait times and billing issues that seem all too prevalent now a days.
Very kind, helpful doctor!
He was very professional and took time to hear me out and understand. It was my first time visiting Dr. Shum and I will certainly go back. As people have said, the office is old and slightly unorganized, but the service was very good and the care was excellent. Highly recommend
Actually saw me before my appointment time, was very efficient but also very thorough!
Excellent Doctor _Dr.Chi Shum
Dr Shum is the best
It's not different than an Urgent care. Each patient is given 10 min max. The office is very run down.
Dr Shum was super nice, but also very efficient with our time and very to the point. I appreciate that a lot.
While the Doctor's bedside manner is good, his staff's manner is extremely unsatisfactory. They treated me in a highly unfriendly way which made me feel unsafe. The staff giving me the blood test hardly said one word to me. He was rude and treated me in a de-humanizing way. This brought down my impression of the entire office and visit. The Doctor's response to email is quick but extremely brief. He does not 1) diagnose the illness, 2) list the treatment options, 3) tell you the long term implications. This doctor's communication style was extremely brief, and never gave me the full picture until I asked him follow up questions in subsequent emails. I was very unsatisfied with the level of service and would highly not recommend this Doctor to any potential new patients. I will not be using this Doctor again.
I walked out the minute I got there. The office was absolutely disgusting. It was a tiny room in the hallway between buildings and the door was a curtain.
He knew exactly what to prescribe and listened to my concerns.
Dont be scared by the office appearance. Dr Chi is professional, caring and gives you your results extremely fast!
A+ all around. Great doc with fantastic bedside manner. Highly recommend.
Dr. Shum is extremely easy to communicate with, even after working hours, and has been a wonderful PCP overall. He was very helpful and informative during a small health scare of mine, and he is great at making his patients feel respected, cared about, and listened to. I feel comfortable and confident in the care he provides.
Great bedside manner, very knowledgeable and incredibly accessible.
He was very polite and clear and I felt very comfortable with him. Thank you!
Dr shum is the boss
Great Doctor !! Very informative
Excellent well qualified doctor and an efficiently run office. Don't be fooled by the looks of the office. It could use some updating but the care was great.
I've been a customer for some ten years and I'm fully satisfied!
Very easy to talk too about whatever is going on with you
Always a pleasant visit. Dr. Shum is great
Very understanding, patient and helpful Doctor.
Dr shum is great!!! very personable
It's NYC - don't expect any office to be gorgeous. Dr. Shum has helped me on many occasions and gotten things done promptly and accurately, and that's what matters. Wait time is generally less than 15 minutes if not less and he is always available via e-mail despite his busy schedule. If i desperately need antibiotics on a holiday weekend, he's on top of things. Genuinely cares for his patients and uses good judgment which is crucial. Don't be scared away by the small office; Dr. Shum is excellent and an available Doctor who will put you at ease.
Excellent service from all the staff. Dr. Shum is an amazing doctor, very welcoming and very professional.
Took care of me right away. Friendly and efficient staff.
This was my first visit, but he was very thorough. Seemed to really care while also being able to take care of me quickly. Highly recommend.
The office was not very clean and was a bit chaotic, but everyone was very pleasant and efficient. Would recommend if you need to get a quick diagnosis for the flu/a cold/sore throat/etc.
He was very quick and thorough.
Dr. Shum is extremely professional and has a very calm demeanor. He makes you feel extremely comfortable.
Very nice and professional!
As others have said, very calm demeanor and excellent bedside manner. Made me feel at ease and relaxed. Would highly recommend.
I made my appointment yesrerday on Zocdoc for today, the wait time was less than 10 minutes. Tbe doctor took his time, listened to me, was very thorough. I was very pleased and will definately use Dr. Shum again.
Dr Shum, saw me very quickly and provided me with the required medication for his diagnosis. Dr Shum was also very responsive to all of the questions I had. The office is a bit small and antiquated. But for a primary care physician, a surgical suite is hardly required.
Answered all my questions, he did not rush during visit. He saw me on time. Thank you so much.
The office is a little strange it's a converted apartment. It's cluttered ans awkwardly spaced but like they say, don't judge a book by it's cover and I'm happy I didn't. Dr. Shum was very professional and informative. I felt like he listened to all my hysterical hypochondriac rants and took them seriously. So far so good!
Dr. Shum is the best! I trust him implicitly with my health and he is always available for appointments, questions, emails, etc. And he is incredibly kind.
Good doctor. Saw me quick and was very helpful.
I have to agree that that office itself is a little scary, but the people are great and they seemed very willing and able to answer my questions! I did see, however, that he keeps patient emails up on his screen while he sees other patients. This made me kinda uncomfortable and I can't imagine that whoever emailed him wanted me to know her health questions!
Yes, the facility is not your typical shiny modern office with the best equipment. It reminds me of the type of offices in Chinatown - old and run down. However, Dr. Shaum is amazing and a no-frills kind of guy. He gets you and listens to you explain your symptoms and is highly knowledgeable. I also love how he's in contact with all his patients via email. I'm glad I found a doctor that actually cares about the well-being of his patients and not just trying to fulfill a job. If you can overlook the office conditions, I highly recommend Dr. Shaum.
Very friendly & knowledgeable. Definitely recommend!
Always professional and timely. Accurate diagnosis and proper treatment. Expect the best!
Great doctor. Great staff. But this time I went for a sore swollen throat and got prescribed 7 pills for six days... I'm not sure if he realized what he wrote ??
Dr. Shum is the only doctor in NYC that is always busy, but somehow never keeps me waiting. His professionalism and bedside manner are greatly appreciated each visit. Most importantly, I trust Dr. Shum's expertise and process.
Really Efficient! Broad Knowledge!
Excellent. Fast and efficient but caring as well.
The doctor himself is careful and attentive, but the office is very run-down. Probably the dirtiest office, I've ever been to. You can compare it to the R train, it does the work, but you you're better off if you can avoid it. I'm not sure how they pass any standards for facility and premises. It's an old apartment building converted into an office. Inside is very, very old, borderline unsanitary. The bathroom (where urine samples are taken) doesn't close. :) Maybe others have different experience, but I'm definitely not going back.
Great doc overall
Great. Really can't say much about him since I just met him. But so far so good
Great doctor. Very knowledgeable and courteous. His staff is very helpful too. Only odd thing is it's located in what was once an apartment. Very strange to me, but that doesn't take away from his good of a doctor Schum is.
Very efficient and professional. Definitely will visit again.
Dr. Shum was amazing and figured out my issue immediately! Best doctor I've visited!
Very kind and compassionate.
Very thorough and nice.
Dr Chi Shum has very gentle bedside manner and is very professional and nice. The staff are nice too. Highly recommended.
Dr Shum is THE most thorough and thoughtful doctors that I have visited in NYC over my 16 years here. I have referred friends and colleagues to him and I won't stop. I feel taken care of when I visit him. I know what he's doing is in MY best interest and for that I am so grateful he's my doctor.
I love Dr. Shum! Great manner and he figured out a solution to my health issue right away. He is friendly and straight forward. Always smiling!
You never have to wait long and the best part is if you need to do any blood work or test there is a lab that can take your blood within the office. You do not need to travel to another place to do bloodwork.
He was very quick and effecient. When you have to go see a doctor during work, those are the two factors you look for!
Very quick and easy trip to the Dr. Waited probably less than five minutes and the appointment was very efficient. Highly recommend
Great Doctor... listens well, answers questions, precise, efficient... yet patient
This is the most disorganized and unhygienic office I have ever been to and Dr. Shum grants you almost no time. It's a crock business and he makes you come in EVERY three months if you require refills, which is absurdly unsustainable.
Nice Doctor, didn't do too thorough of an assessment, granted I am relatively healthy. Facilities were pretty dirty though and no sanitizer to be seen anywhere
I love Dr. Shum! Amazing doctor, super thorough, always friendly and gets you in and out of the door quickly. The office isn't amazing but doctor Shum is great!
I like the efficiency of seeing the doctor and having labs etc done in one visit. I was out in an hour.
I was completely satisfied
Fast and thorough. Excellent beside manner as well
Extremely caring, responsive, and thorough.
Very professional, open to any question you may have. He has other doctor contacts for any other assistance you may need, feel free to ask. He's recommended two doctors to me for my eyes and my feet, great networking for your health!
Was surprised by a huge bill for "tests."
Initially, when I saw Dr. Shum's reviews, I was blown away at how amazing they were and was even a little bit suspicious. When I went for my appointment, I understood exactly why Dr. Shum is so highly rated. He is an excellent doctor with a calm demeanor. He is very smart and knows exactly what he is doing. He is VERY efficient with his time, which is critical for working professionals. I told the doctor that as long as I'm working down the street, he'll see me at least once a year, every year.
Office looks kind of sketchy but he's a nice guy
Booked the appointment last minute. Was simple and easy process. Can't ask for much more. Thank you!
I went to Dr. Shum for a second opinion and I'm so glad that i did. He did not hesitate to recommend a specialist for my specific injury, something I'm too stubborn to do on my own accord. Dr. Shum and his office staff were all very friendly and professional and I'll be seeing him again next time I'm banged up.
Dr. Shum is a wonderful doctor. He's always very friendly and happy to see you, and knows exactly what he's doing. His office is also very efficient; everyone who's helped me has been equally as friendly and knowledgeable, from the receptionist's desk to the guy who takes your blood. If you email him for anything at all, he replies with lightning speed (not kidding about this). Would highly recommend him to anyone. Great doctor with great and fast service.
Amazing doctor, very smart and attentive to patients. Can't recommend more highly.
Professional and friendly. Would definitely recommend m.
Dr. Chi Shum is the best doctor in Manhattan: * Accuracy of treatment & diagnosis * For the past 6 years, never let me to wait in his office for more than one minutes , always on time, he manage time super well. * Dr. Shum works very hard and very seriously for his patients, 8AM already in his office to prepare his work for patients. * Dr. Shum from an excellent school with excellent training. No doubt he is an excellent doctor, I feel very lucky & deeply grateful to him in my heart.
Very courteous, knowledge, straight to the point. My visit was in and out, would highly recommend
Doctor was nice but i felt rushed. The office did not seem clean and it was really run down. An urgent care was much nicer than this place. The staff at the front desk was really unprofessional. The doctor said I need to email him to get test results ... Why don't they take the initiative to email me?
He's a wonderful doctor - kind, gentle, warm, sweet, and funny. Also efficient. I really liked him. The office is not what you'd expect as a doctor's office -it's not all shiny and modern looking, but if you go in with an open mind, it's very sweet and charming - and of course completely clean.
The other reviews are accurate -- if you're looking for a no-nonsense doctor who listens, is thorough, and gets you in and out in a quick but not rushed manner, Dr. Shum is a terrific choice. Delighted to have found him, and will be back.
Professional, Good bedside manners, friendly and explained procedures/answered questions.
Dr. Shum was great . The facilities could be renovated however.
Dr.Chi Shum was thorough and helpful
I was early and didnt have to wait at all to see Dr. Shum. He was polite, professional and efficient.
Thorough, easy to reach, responsive to emails, personable. I found a new internist!
It was a great experience. It took me minutes to register as a new patient. Doctor Shim was immediately available and attended me with great care and detail. I would say one of the best professionals.
I have been a patient of Dr. Shum's for some time now and have had nothing but great experiences with both him and his office staff. His team is always incredibly courteous, professional, and I never wait for more than a few minutes to be seen. The experience is way more patient-friendly than any other that I have experienced in NYC. Over time, I have received treatment from Dr. Shum for a number of different common health matters. In each unique instance, he has been thorough, informative, and eager to answer any questions that I've had. When I've needed to consult with his referral network, I have always been very satisfied as well. It has been abundantly clear that he is thoughtful about every area of the patient experience. For that reason, I am extremely satisfied with him as my GP, and will refer him to anyone seeking personable, and capable medical consult in NYC.
Dr. Shum's office may not be the fanciest, but the quality is where it matters. First of all, he graduated from Johns Hopkins medical school, which is a big deal in real life, not just grey's anatomy (Arizona & Karev), & it shows in his medical assessments... I can't tell you the last doctor who actually performed a thorough exam such as checking my reflexes or looking into my ears & eyes. As a medical professional, we learn these techniques in school, but rarely are they practiced in real clinical setting. You are in & out quickly, & everyone is kind at the front desk. Not to mention his availability is always open, which is really important in a primary care so you don't need to be visiting a cityMD or minute clinic & pay a specialty copay. Plus it allows for continuity of care. Above all, I trust he has my best interest in mind when caring for my health.
A consummate professional, the man knows the biz.
Amazing Doctor with great insight and patience. Very practical and truly looking to care for his patients
Dr. Shum is wonderful, thorough, and kind. His office staff is polite and helpful too.
Very nice guy wait if less than 5 minutes. Would reccommend to anyone in the area who is in need of a hassle free doctors appointment.
Dr. Shum is very thorough with his diagnosis and is a patient listener. You get a sense of calm when you visit him and he is very detail oriented.
Best primary physician I've ever had! (I've had a lot.) Three job locations later, I still commute to see him and really appreciate and trust his network of doctor referrals. His offic space isn't fancy or anything, so don't be put off by that. I can't stress enough how great he and his team is!!!
Dr Shum's great. I like him a lot. Seems to know his stuff, very personal, and spends time with you. Also no wait time!
The doctor is good. Need to improve the clinic's environment a lot.
Had no wait at all, walked in, filled out my forms and the doctor saw me immediately. Very calm and helpful, will be seeing him again!
Good, friendly, professional, no nonsense doc.
I've been seeing Dr shum for more than 10 years now and he's never let me down.responsive,discreet and just a warm and caring person.hands down the best.
I've been seeing Dr. Shum for about six months now, and I highly recommend him. He's got a kind, gentle way, he's a good listener, he takes his patients' complaints and theories seriously, and I've felt very secure in his advice. I plan to continue seeing him as my primary for a long time.
Dr. Shum was super nice and everything was very efficient. I got my physical and blood drawn in 20 mins.
Dr Shum is wonderful, I have recommended him to everyone I know
I've been meaning to write this review for some time now but never got around to doing so. Dr. Shum is a genuine, capable, and very caring Doctor! I never wait for more than 5 minutes for my appointment, and the staff is always welcoming as well. I highly recommend Dr. Shum to anyone seeking a primary care physician, his warming personality radiates through the air and his experience with helping people really becomes evident within the first few minutes of your consultation with him. AND, important to a millennial like myself, he replies to emails promptly!!! Thank you Dr. Shum!
I really like Dr. Shum and travel in from CT just to see him. He is down to earth and really listens and discusses things in terms I can understand.
Professional, courteous misdemeanor with sharp expertise and patience.
Extremely efficient, thorough, understanding, and does not fake his way through any of the checks. He is a great primary care doctor, highly recommend.
Dr. Shum is an incredible physician. He has a wonderful bedside manner and is very knowledgeable. Of all the MD's that I have ever visited, he is the most thorough. Always willing to spend time listening, and whatever reviews are necessary to make the correct diagnosis. I would recommend Dr. Shum to anyone looking for a doctor that cares, and that they can trust.
Booked an appointment the day of. The doctor was quick, clear, and friendly. Payment was reasonable as well. Would definitely come again.
Dr. Shum is the best.
Dr. Shum was one of the best doctors I've seen in NYC. He was professional, and he took time to diagnose and fully listen rather than rushing through the appointment.
Everyone is polite I recommend this doctor He answers my questions
I have been seeing him for a long time, but moved out of state for about a year. He got me in right away. He and his staff all make you feel welcome. It's so nice to find a consistent, reliable doc to see wether for a checkup or when you're not feeling well.
Great visit as always!
Very positive first experience with Dr Shum
Dr. Shum was friendly and helpful during my appointment. He did some blood tests the results of which he emailed me. There was no follow up even though some of the results were not great.
Great guy. Very compassionate and thorough.
Good doctor. Straight to the point and did my annual checkup quickly.
He was GREAT. Easy to talk to and very human. Definitely recommend.
Dr. Shum is an excellent doctor. He is very professional and kind. I've stuck with him over many years because he's so helpful and good.
Dr. Shum is very responsive. He gets back to me immediately. Extremely knowledgeable, quick, the most time efficient I've ever seen. Great staff, convenient location, friendly and personable. We have many family and friends that made Dr. Shum their primary care doctor all by word of mouth.
I was very impressed. I went on my lunch hour. I g0t there a few minutes early, and the doctor saw me right away. No waiting, this never happened yo me before!
I have been going to Dr. Shum for over 10 years now and I can't say enough great things about him. I have never waited more than 10 minutes past my scheduled appointment and that only happened maybe twice. very punctual and thorough with his examinations. You can even write him an email and he will get back to you quick. Not many doctors are readily available to their patients. I now live in Staten Island and I still travel all the way to Manhattan to see him. This should tell you something
The doctor is friendly, but the staff are not.
Doctor Shum is always prepared for my appointments and familiar with why I'm there. Really like how easy it is to schedule appointments and how efficient he is at isolating and solving any issue.
Dr. Chum was extremely nice and polite. I went in for a physical- he asked all pertinent questions regarding my health and was very thorough in his exam. Would recommend him to anyone.
Went there for my annual check-up. Extremely nice and excellent bedside manner. Comprehensive examination, answered all my questions.
Small office, friendly staff, Dr. Is dynamic and competent, needs better enviroment, lab tech fast and pain less
Doctor Shum is always so helpful, and I highly recommend him!
He's a great doctor.
Dr. Shum is great - first appointment today and he addressed everything in a pleasant and caring manner. Highly Recommend
Shum is the man. Straight forward. No nonsense. Highly recommend.
Caring , always attentive to any of your concerns. Excellent doctor!
Dr. was great. Wish the front desk would be a little more courteous since they're dealing with sick patients. They seemed a bit high strung. Blood work Nurse was truly excellent.
The place is a little small.
My first time visit with Dr. Chi Shum. He was very friendly, and listened to my concerns and symptoms patiently. I felt relief after seeing Dr. Chi Shum.
Very professional with a friendly and respectful attitude .
Doctor Shum is very very helpful and reachable. You could ask him questions offline through email, he usually respond in a very short time period. My experience with him was very happy. I would definitely recommend him to my friends.
Dr. Shum was very professional and attentive on my first visit. He and his staff were promptly responsive on each necessary follow-up to my visit. I will certainly return and consider Dr. Shum my primary doctor going forward.
Dr Shim was great! Very friendly and knowledgable! He was quick but very efficient, which was great for me!
I have been going to Dr. Shun for 5 years now & couldn't imagine going to any other GP. He is both thorough & efficient.
Dr. Shum is very polite, professional and helpful. His office is not the most high tech or up to date, but for simple wellness visits and quick checkups he is a great option.
Dr. Shum goes above and beyond what any other doctor in New York would do. He is very easy to contact, very quick to reply, and does a very, very thorough lab work. I have recommended him to all of my friends who are looking for a doctor. He is phenomenal.
Dr. Shum and his staff are very professional and kind. His office on the other hand is very cramped and inapt. If the practice was in a bigger, more professional environment, I would give 5 stars all the way through.
Wonderful as always. Went in for a follow-up appointment and the Dr, Shum was right on time, his staff had everything ready, and I got all my follow-up questions answered. Best Doctor in NYC.
Office is extremely well run, you're seen at your appointment time and Dr. Shum is very thorough.
Dr. Shum is very cheerful and good at making people feel comfortable. Was efficient and to-the-point without being too impersonal.
Dr. Shum is great! He always addresses my problem and his office is conveniently located down the street from my office. Excellent bedside manner that I appreciate!
Dr. Shum was very friendly and they only kept me waiting a few minutes.
Had a eleven o'clock appointment, didn't wait more than 2 minutes. Staff is always great, friendly and efficient. Dr. Chi Shum is one the nicest doctors I have ever met and he knows his stuff. It's always a pleasure going there.
Dr. Shum was great, super nice, thorough, and quick.
I went for my annual physical and Dr. Shum was quick, professional and good bedside manner. The office space was different than how i imagined, but I would come back again.
Dr. Shum was excellent! As a first-time patient, I found him welcoming, professional, and invested in my health. I had negative wait time (he saw me early, the moment I arrived), he asked me questions about my personal and family medical history, and he responded to my questions with detailed answers. His staff were also great, including his receptionists and phlebotomist.
I had an early morning appointment, and was seen immediately. Dr Shum is very thorough and friendly. His medical staff was great; the blood draw was fast and pain free.
Very basic facilities but unbeatable convenience.
Professional, On Time, Thorough, Didn't rush me. Weird office space though but I'm not there to hang out in the office so it was okay.
Dr. Shum is a humble, yet extremely knowledgeable, efficient, and empathic physician. Don't be fooled by the "simple" office space; his care is top-notch.
He is the MAN!!!
As always, Dr. Shum was able to diagnose my issue efficiently and get me on a treatment plan to maximize the speed of my recovery. Outstanding doctor - unlike most doctors, very humble and deferential in his demeanor and responsive to patient concerns. He even responds to gmail inquiries (sometimes within minutes!)
Very quick visit which was perfect so I wasn't too late to work. Dr. Shum was very knowledgable and was able to evaluate me and give me suggestions quickly. The office was in an old, converted apartment, but that didn't bother me. He was also quick to give feedback on the tests he ran. I was looking for a new PCP and I will go back!
There was no waiting time and the doctor, although thorough was very quick and courteous.
Dr. Shum is always very kind and helpful. He takes very good care of his patients.
Proffessional and very thorough! Dr chum is extremely caring and experienced He listens to u for how long it takes and never rushes you as a patient I trust dr chum completely
Very nice and understanding. Great doctor
Highly recommended. Dr. Shum was great. The office is a bit strange, but I was seen quickly and treated very professionally. Got in and very quickly.
Excellent doctor! Very nice and professional.
Dr. Shum's office is very easy to make appointments with and the online check-in makes it very easy to get insurance information ready before arriving. The wait is always very short. Dr. Shum is very thorough and caring. He takes his time to understand what my ailments are and provides several options for treatment and follow-ups. My visits to Dr. Shum are quick, efficient, and helpful. He is also very responsive via e-mail and phone so it is easy to get questions answered after the visit.
He was professional, thorough and quick. I would recommend to anyone looking for PCP.
Dr. Shum is wonderful, I always leave his office feeling like I am in good care with him as my GP. Dr. Shum genuinely listens to all your concerns and patiently answers any and all questions you might have. (Even if you are the type to ask a ton of annoying questions like myself, he remains patient and never condescending.) Furthermore, as My GP the problems I go to him with are extremely varied, but I have always received the appropriate treatment. Dr Shum is very skilled at recognizing what the problem may be and providing the appropriate remedy. And, of course, it is not something he can address he always sends me to a great specialist. Not only is he an attentive and knowledgeable doctor, his practice is so well run. Appointments are efficiently scheduled, he runs on time, and his staff is so nice and helpful when it comes to billing or scheduling. He even is available on email for emergencies or follow-up, which is not something most Doctors offer! I wish more practices were like his! Highly recommend!
Dr. Shum was prompt and efficient, though not too forthcoming with any findings / observations, which I typically like to hear during an appointment. Overall, I found Dr. Shum to be polite and courteous. In terms of the overall environment, I definitely wouldn't consider this facility to be a Doctor's Office, as it looks more like a Doctor working out of a cluttered and dark apartment. As someone who doesn't like going to the doctor, the environment was a bit disconcerting.
Dr. Shum is a very well-mannered doctor with excellent bedside manner. He was able to answer all of my questions and referred me to a couple of specialists. He is now my primary care physician. :)
Very good overall. Office space could be nicer but appreciate the convenience of them being on zocdoc and he's nice (not arrogant like a lot of doctors).
Great- He was very polite and professional.
Dr. Shum is professional, knowledgeable, and he takes his time while he listens to your concerns.
Had my first visit with Dr. Shum to get my annual physical. Extremely professional and got right to the point. Wait time was less than 15 minutes. I'd certainly recommend him if you live in the city and need a good primary doctor.
Quick waiting time. Dr Shum took the time to understand my concerns. Would recommend to others !
Dr. Shum was very thorough and nice. An efficient doctor that listens and offer's great advice. I look forward to going back again for any health related issues.
Dr. Shum is one of the best physicians I've visited over the years, and at the age of 62, I've visited a few. I highly recommend him.
Great doctor. Listens and takes the time to explain. Very thorough!
Very efficient; no wait time.
The office space is nothing special, but they are almost always on time or even early. Dr. Shum is also very thorough, so I feel like I quickly get all of my questions answered. I would highly recommend using him as a PCP.
Been seeing him for 2 years now he's the best! Two thumbs up!
He took three blood samples that left me with a large bill. I was not told specifics on the samples would be used for or whether covered by insurance. Please ask these questions if you visit.
I really felt at ease with him and we had a very relaxed but comprehensive initial appointment. I am definitely glad I decided upon Dr. Shum as my PCP.
It was fast, easy with very friendly and efficient staff. Doctor did see me before my scheduled appointment time since I have arrived earlier. Dr. Shum listens well to all issues and is trying to address them in a very efficient manner.
He was very pleasant, got to the point and made all appropriate referrals.
In and out in 5 minutes, which was good for speed but not good for thoroughness of visit - he barely explained what I was supposed to take and when, and he was very quick to prescribe.
I am very comfortable with Dr. Shum bedside manner and although it is busy I do not feel rushed.
Very knowledgeable and likeable doctor!
It was great!
The doctor was great, but his staff was not very familiar with the ZocDoc pre-filled check in forms. The office is located in a residential pre-war building so it was a bit unusual, yet easy to access. It was right across from my office, they accept my insurance, and the doctor has an impeccable pedigree, friendliness, and professional manner. I felt very comfortable getting my physical annual and blood drawn.
Chi Shum is AWESOME!!!
Very quick and very courteous! Thanks!
Dr. Shum was great. Quick and professional. Office is a bit hard to find, but otherwise a good experience.
Very courteous and great bedside manner. Quick and to the point, my kind of Doctor! Thank you!
Dr. Shum was very polite, knowledgable and provided prompt follow up relating to questions after my visit.
If you want a no frills, quick, professional visit this is your doctor! The reviews on him are spot on!
Kind of a whacky crowded office. But Excellent, quick attention. He is Johns Hopkins Doctor. I think a great find!
This is my third visit and Dr Shum is by far the best doctor I have ever gone to. Highly recommended.
He is great with communicating with his patients and easily reachable through email.
Very professional. I arrived early and he took me early. While the office isn't fancy, it's designed to get the job done. Everyone was efficient and friendly. Not like the typically doctor's office I've been to. I'll be going back.
Very professional, very caring, and took time to listen and comfort.
No wait, very nice doc and staff. Thorough. Would recommend him.
Really like the doctor but probably won't come back because of a rude woman on a front desk.
Dr. Shum is efficient, thorough, wastes no time, but gives you the time you need.
Dr. Shum was recommended to me by a colleague. He was very cordial and thorough - taking care with my concerns, even when they turned out not to be anything, really. I would visit Dr. Shum again!
I've been seeing doctor Shum for many years now. He is courteous, knowledgeable and very responsive via email. I never feel rushed and have always gotten wonderful advice and help
Best doctor in NYC. I would never see anyone else.
He was very kind and knowledgeable. He did the physical quickly but completely. I felt that he gave his entire attention to me when he was with me and wasn't concerned with other matters.
I live in Brooklyn and no longer work anywhere close to Dr Shum, but I still travel to see him as my primary care physician. Best doctor period. Plus I trust his network of doctor referrals.
I went to Dr. Shum for my annual physical and it was both the most efficient and the most extensive annual physical I have ever had. I submitted my info through ZocDoc prior to showing up, so the only paperwork I had to do was to physically sign two pieces of paper and give the receptionist my insurance card for her to photocopy. About two minutes later, Dr. Shum himself came to get me and brought me to the exam room. He checked my eyesight, hearing, retinas and throat. He performed an EKG and checked for a hernia. He then had me go to someone else to do blood work and a urine test. She took me right away, and I was out of the office less than 25 minutes after I arrived. Dr. Shum told me to email him 7 to 10 days after the appointment for the results of the bloodwork and urine sample - there is no need to physically come in for a follow up. Bottom line, this guy gets you in and out quickly but still gets more done during an annual physical than the average doctor who makes you wait a half hour. Highly recommended.
Nice guy, fast friendly service. The offices were a little dark and could be brightened up and have some natural light but that's not nearly as important as the treatment and so far so good
Dr. Shum was good and efficient with my annual physical. However, I had a slight bruise in my arm from getting blood drawn which has never happened to me before. However, it didn't hurt and no issues came from it. I also had a skin rash of some sort and doctor prescribed me some cream.. unfortunately it didn't work so I will be seeing a dermatologist. But Dr. Shum isn't a dermatologist so I didn't expect much anyway. Not the most modern office or your typical office, but functional.
He is by far the best doctor I have ever met. Very professional, kind.,Actually listened to my concerns. Came there feeling awful and after lengthy conversation he fixed everything. Amazing. Also, wait time was less than 10 minutes, staff very friendly and easy to deal with. Will stay with this doctor from now on. Best one of the best ones.
I walked in. Said I was there 5 min later I was with the doctor.. he's exceptional.
Dr. Shum is a very knowledgeable and caring physician. He is great about being able to contact him via email...you will get a response in very little time. I highly recommend Dr. Shum.
Very polite and knowledgeable. Great correspondence and follow-up.
Dr. Shum's has a little bit of messy/chaotic office, but he is very kind and knowledgeable. I have gone to him for several issues and he consistant impresses me with his calmness and his ability to explain.
The place is not the most glamorous. But the service was fast.
Entirely satisfactory office visit. I was sick, he examined me, made a diagnosis and prescribed meds to get me better.
Dr. Shum was very personable. Answered all questions, and was very polite. Also joked around a little which eased any tension that came along with a first-time visit with a new Doctor. Office doesn't give off the cleanest of atmospheres, but the service was great. Also had bloodworm done and the woman that tended to me was great.
Dr. was friendly, professional and seemed knowledgeable. The office does need a major revamp. It seemed a bit unkempt (especially where they do the blood work) and the layout was very strange. Definitely a New York pace in terms of service and bedside manner, but most patients in the city are probably looking for that. Overall, a decent experience in the office.
The office wasn't super nice but I really liked the doctor.
This was my second visit. Dr Shum has been very patient and friendly, he gave me his email and asked me to message him if i have any problem with the medicine after my visit. I don't have insurance covered as i m a freelancer, they only charged me 100usd which is much cheaper than cityMD or other clinic. The clinic is very clean and centrally located near grand central! Highly recommended! thank you Dr Shum.
I saw the Dr almost immediately I arrived the clinic. The Dr was very professional, though my visit was a follow up visit. The team was exceptional.
Dr. Shum is a fantastic doctor. Always enjoy seeing him, he is easy and calming to talk to, detailed and thorough in his testing procedures, and very to the point in providing diagnoses and advice.
Short and to the point, answered all my questions.
Great! The office wasn't immaculate, but I wasn't worried for my health or anything. Doctor was incredibly nice and friendly. Would recommend!
Great bed side manner and responds to emails very quickly.
The Dr. understood my symptoms right away and got me going in less than 30. Great professional experience!
Dr. Shum is friendly, efficient, and wonderful.
Dr. Shum is extremely reliable and never a long wait. The staff is friendly and very helpful. I will be going back!
Perfect as usual
Excellent first visit. Dr. Shum saw me quickly, but the session did not feel rushed. I had need another practitioner for this same issue, but was given no concrete recommendations for solving it. Dr. Shum suggested a prescription and recommended me to a specialist if the condition continues.
Very courteous and professional. Listened to all my issues and gave a good overview of the diagnosis and treatment plan.
There was almost no wait time and the doctor was fairly efficient. However, I felt rushed and didn't even leave with clear instructions about my next steps.
Dr. Shum was quick, effective, and open to answering any questions. He was also very calm and friendly - definitely would recommend for any patient!
I was very pleased. I didn't have to wait long at all. I clearly had a sinus infection - he quickly diagnosed me without making me take 100 tests. I was very happy and he was very helpful.
Really great experience. Professional, efficient, and attentive.
Dr. Shum is a fantastic doctor. He is caring and goes out of his way to be as helpful as possible. I am very glad to have Dr. Shum as my doctor.
Very professional bedside manner, very knowledgeable. I highly recommend Dr. Shum. Also, practicaly no wait time which is not he case with many doctors in the city
AMAZINGGGGGG. Would highly recommend!
Dr. Shum always listens, he has a very good bedside manor. He is thorough. I would recommend anyone to see him for any medical concern.
Dr, Shum without a doubt is the best doctor that I have ever been to. He has incredible knowledge and bedside manner that I have never seen in any other medical practitioner., His followup is excellent, he is accessible via email , and he gets back to you right away.He has excellent followup as well. You walk away from his office with the best care and you leave with a new friend to boot, He makes going to the doctor and enjoyable experience,.In the last two years he treated two family members of mine with emergency situations ,they were not even a previous patient at the time, and both emergency situations occured on a weekend. ..He truly defines what a doctor is,, 5 stars in this case is not enough,he sets the standard of excellence.
Always on time and very thorough. The office is nothing fancy, but they provide everything I want in a PCP.
Great doctor. Very nice, knowledgeable and professional. No wait time at all.
I've been a patient of Dr Shum for years. He has a genuine care for his patients, you're not a paycheck to him, you're a person he genuinely wants to help. He is very professional, bedside manners are the same. Great doctor, awesome person
I found Dr. Shum to be an extremely warm and reassuring presence. He was attentive to my concerns and very thorough. The office is indeed a little ramshackle as people say but there's nothing concerning about it-- it's a perfectly adequate space.
Office is old school and reminded me of a visit to doctor's office in Tehran. Notes everywhere and haphazard. Doc was fine but didn't really feel like personal touch and no eye contact. Blood work guy didn't even break a smile while matter of faculty instructed me. I'm not a Daisy by any means but would prefer more personal touch.
An honest and knowledgeable doctor -- what more can you ask for. He's a delight to work with and never keeps you waiting.
The office is not what I imagined at all based on the review. Probably won't go back bc of that alone. Dr. Shun was very good but the staff was nothing special and the PA that took my blood samples was no gem by any means.
Great Doctor, highly recommended.
Great doctor. Really nice and extremely qualified. The staffs were friendly and helpful too.
Dr. Shum was extremely knowledgable, professional and courteous during my appointment. The clinic is a bit difficult to spot as it is an old apartment right by Lexington that was renovated into a clinic, but once you find the spot, everything goes like a breeze. This was my first primary physician type of a visit, and I had a lot of questions/requests, which were all answered by dr. Shum on spot. Although this was my first visit, I immediately developed a sense of trust with him, mainly because of his careful examination, kind explanation and files with numerous patients' name stacked on his bookcase. The staff working at the clinic was also very professional and amiable. Definitely recommend.
Very personable and professional.
Dr. Shum has been my primary physician for several years and I've been extremely happy with the results since the very beginning.
As a first time patient, with a last minute appointment, Dr. Shum was great. He was very quick and thorough with his work! I arrived a bit early for my appointment, but he came out exactly at the time of the appointment, not a minute late and greeted me. He was kind and made the experience very comfortable. I'll have to follow up with him on my appointment, but I know I'm in good hands! Highly recommend.
Dr Shum was prompt, friendly, communicative, efficient, considerate, reassuring, and professional during my appointment.
Always excellent! One stop shop to getting better.
Been my primary for a while now. A consummate professional. Great staff and people at the desk.
It was a very pleasant visit. Dr Shum was very cordial and professional.
He seems like a good doctor, but his office is disorganized, small and kind of a mess. Because of this I'm not sure if I would go back. I also had to wait 45 min for my appointment despite arriving on time.
Fantastic doctor. Truly cares about his patients. I was new to the city and he made me feel very at ease with his attentiveness and genuine concern for my well being. Would definitely recommend.
Best Doctor I ever have.
Dr. Shum has that old worldly knowledge where I feel as if he attempts to heal the cause of the problem as opposed to treating just the symptoms.
Efficient,kind doctor. Pleasant staff. Overall very helpful
Incredible doctor; super patient and helpful.
Dr Shum rules. He is kind, efficient, and very knowledgeable.
Great as usual. Attentive. Friendly.
Dr. Shum has great bedside manner and returns your emails very quickly. Not the nicest office though.
Very pleasant experience. Small friendly office with a sort of vintage bookstore feel to it. No wait time at all which is the first time I've ever experienced this at a NYC doctors office. Dr. Shum was efficient and listened. Will continue to use him as my primary.
Dr. Shum is a very good doctor his bed side manner is wonderful.
So firstly, I'd like to address the recurring theme of how the office may be a bit shabby. It is a highly functional and efficient office, which is all that matters to me. The building they are in is beautiful by the way, and the staff is very nice. Dr. Shum is great at what he does. Efficient, great bedside manner, did not alarm me at all although there were some things he pointed out I should address. Treated me as an adult, which some doctor's don't do all the time. Sometimes we spend too much time looking at how fancy the office is and miss the point that the medical consultation is the most important part. Dr. Shum really impressed me. I emailed them a few days later about my results and also to get a letter written up - it took less than 10 minutes for a reply. We went back and forth for 15 minutes on email TOTAL time and all my concerns were addressed. I work for a tech company and even we are not that efficient. He also let me know what was going on and did not force me into multiple appointments - which saved me a ton of time. In the age of futuristic designed medical offices, don't let the office fool you, this is top notch medical work .
I did a check-up for employment. Dr. Shum really knows what he is doing. It only took him about 10-15 minutes to finish the whole process. He is very professional and friendly!
He listens and very prompt. He answers my concerns and reply to my email any time of the day.
Dr. Shum is great and treatment and provides good referrals.
I could never find words to express the comfort I find being a patient of Dr Shum.
Dr. Chi Shum and his staff are great!!
Dr. Shum is excellent. I went in there not knowing what to expect. His style is very relaxed which I like. He cleared me right up of my sickness and is always responsive via email whenever I have a question. Highly recommend.
He is the best doctor in NYC
Thorough, pleasant, professional, takes you on time. Great experience as usual.
Dr. Shum was thorough but quick and very polite. I appreciated his gentle tone and that he took the time to answer questions and helped resolve some very minor but annoying issues I've had for years. Highly recommend!!
Doctor was very attentive and recommendable. Location/Office looks like it's some low-graded office of rural areas in China (i.e., probably worse than some offices in Chinatown NYC), but that's just for the location. Doctor and staff are all A+.
Very efficient, understanding and knowledgable
I've been seeing Dr. Shum for a few years now. He is hands down the best Internal Medicine/GP doctor I've ever had. He's very quick but also very thorough, and most importantly, he listens. When I've needed a referral, he has sent me to excellent specialists. The office itself is small, so people are creatively maneuvering around one another, but the staff gets their job done well and the doctor is top notch.
Dr. Shum, is very efficient. Gives you the time you need, and answers all questions but does not waste yours or his time. I appreciate that.
Excellent medical service
I loved it.
He's an awesome gp, wouldn't go to anyone else.
He's great! To the point, little to no wait and no bs!
Absolutely great! Really took his time with me and made me feel comfortable. Would highly recommend!!!!
Office looked like I was in the backroom of a Chinatown acupuncture apartment - outdated, cramped, and cluttered with very small rooms. Doctor didn't fully address my questions and concerns. I got blood work done and had biohazard bags of other patient's blood and urine sitting next to me. The phlebotomist was on the phone with one hand while drawing the blood with the other.
Dr Shum is attentive and listens to your concerns without being condescending. One does not feel rushed by him, like some doctors do. I'll definitely recommend him to others.
Quick, effacious, and efficient. A model doctor.
Fast, easy, perfect. Exactly how you wish all your doctor's appointments would go.
A wonderful kind man who is caring and considerate.
As efficient as always
Dr. Shum was very efficient while maintaining a level of professionalism that one can expect. I was in an out of the office with a full physical, blood work and other tests within 30-45 minutes while still having all my question properly answered and recovery time from being light headed after the blood work. The only negative was that his office is a bit cluttered and he spoke softly when I had hearing issues due to what he told me was a build up of fluid and pressure. Otherwise, Dr. Shum is an excellent doctor.
I'm comfortable with Dr. Shum and everyone at his office is great.
Dr. Shum is very friendly and nice. He also responds very quickly to emails. I am always able to get an appointment with Dr. Shum even if I book at the last minute. However, there is a little bit of a wait each time (~15 minutes).
Super fast and right to the point. Def recommend doctor. I prefer doctor who is right to it.
Always great to see Dr. Shum. He's very professional and thorough.
Dr. Shum is a wonderful physician that I would highly recommend to anyone.
Dr. Shum is fantastic! Dr. Shum has great bedside manner, is always on time, and is available via email 24/7 for patients. It's also great that Dr. Shum does all lab work directly in his office. The office is beyond outdated and a completely odd setup (it's an old apartment), but don't let this turn you away.
Dr. Shum is really wonderful. He is very attentive and listens to all your concerns. I would recommend him to anyone looking for a great GP in Manhattan!
Dr. Shum was recommended to me and he is now our family physician. Great caring doctor with an excellent reputation.
Dr. Shum was thorough and efficient. He had a comforting, calm demeanor. Making the appointment was very easy, and I'd estimate I waited all of five minutes before the doctor saw me.
Visits are straight and to the point. Office is very unattractive, but good if you just need to get in and out.
Dr. Shum is the man. He and his staff are extremely nice and ultra quick! It's a small office, but I am in and out in less than 20 minutes usually.
If you want the attention you feel you deserve in a city like NY Dr. Chi Shum is the guy. I was in and out in 15 minutes!
Quick and through. Highly recommended.
Everything was done efficiently. Dr. Shum is very thorough and the technician in his office is very also skillful.
Dr Shum is the man. On top of everything and highly responsive.
Great doctor, always does a mini physical, no matter why the appointment was made.
He has always been professional and quite courteous... Good staff and excellent service!
Great doctor, easy to deal with. I will definitely be back.
Dr. Shum saw me right on time and was very thorough in answering my questions.
I came to Dr Chi Shum for a second opinion and liked my visit. I didn't have to wait much, Dr. Chi Shum was polite, he answered all my questions and had me out of the office very quickly!
Great doctor !! A ++++
Dr Shum is a great doctor. He answers all my questions and is very caring about his patients. I love that he notifies me quickly on any problems that I might have health wise.
Dr. Shum is the best! He's very friendly, knowledgeable and informative. Takes time to answer your questions without feeling like your rushed. Highly recommend him.
Excellent doctor, the best PCP I've seen in Manhattan.
Perfect all around.
Dr. Shum is very knowledgeable, friendly, and professional. He seems knowledgeable about any medical issue I come to him with. He answers e-mails throughout the evenings and weekends. I'm usually able to get an appointment with him either on the same day or the next day. He's a truly dependable doctor.
Chi Shum is the best there is. He is respectful, intelligent and his bedside manner is unmatched. His office staff are great too. I would recommend him to anyone...and I do.
Thorough enough, nice guy, knowledgeable. No complaints so far
I like how involved Dr. Shum is. Most doctors just make you go like a mass production line. He takes his time and is reachable. The office is not fancy but I go there for the doctor not for aesthetics.
Dr. Shum was methodical and thorough, while taking the time to answer all of my inquiries with clarity and detail. His nurse who did my blood test was equally effective and professional. Will return!
Was a great visit and Dr. Chi shut was very professional and understanding
Dr. Shum is very knowledgeable and has a very pleasant personality. He always takes the time to listen to your concerns. Everyone to whom I recommended Dr. Shum has expressed their gratitude to me for the recommendation and has stayed with Dr. Shum as a patient.
He's excellent and thorough. It's awesome that you can email him at any time for results or any questions.
Had to wait only 5 minutes and he took me in and listened patiently to all my concerns and did several checks to ensure things were fine. Didn't rush me and addressed all issues and I walked out with my prescription without wasting a lot of time in the doctors office.
The doctor was very nice, thorough and efficient. The office help was also very nice and I was seen within 15 minutes, which was wonderful.
Dr Shum is by far the best internist ever! He's also very prompt with emails. Highly highly recommend! Don't let the non fancy office premises deter you.
Sweet and knowledagble doctor . fast efficient service
Dr. Shum is really nice, and after not having a General Practioner for awhile, it's nice to know I can easily schedule an appointment to see someone with whom I feel comfortable.
Everything was great. He's a very smart, nice and caring man. His office is disgusting & cramped and doesn't do his services justice. Maybe it's the charm. either way It won't stop be from seeing him again.
Great, fast, efficient!
Every staff carried a careless altitude. They have a messy system and does not follow up. Never coming back.
Dr. Shum is very knowledgable , respectful and caring. He listened to all my complains and never dismisses me. Great doctor !
Wait time was less than 10 minutes and visit was efficient. The office is in disarray, though, and staff lack professionalism
Dr. Shum kept me waiting for no more than 10 minutes, listened to me with concern and interest and thoroughly examined me. I was in and out of the office in 24 minutes with a script in-hand. Would highly recommend him. Terrific experience and physician!
Dr Shum was great! Very efficient and effective.
A Gem in NYC
I would recommend Dr. Shum to friends.
I am shocked by the positive reviews for Dr. Shum. I really expected a much better experience, but this was by far the worst doctor's office I have ever been to. Office is a generous term - this "office" was a converted, run-down, likely bug-infested old dingy small (likely less than 400 sq. foot) apartment, There is absolutely no waiting room, the "reception" is in the hallway between the two rooms. When I arrived, the doctor was with another patient, so I just had to stand there and keep moving out of the way for the other people walking through the apartment. When I finally could see the doctor, it was a very small room. there was no paper or plastic sheet covering the bed, and the doctor just asked me a few questions and made me go to the bed to poke and prod a little more. I felt uncomfortable removing my shoes but just wanted to get this appointment over with. When I said anything, he just nodded his head and moved on. When I asked any question, he partially answered and moved on. Honestly, the only reason I kept going through this appointment was because I had already self-diagnosed and needed a prescription, but if not for that, I would have absolutely walked out. The lady at the reception was also not friendly and quite curt; when I was leaving, I wanted to check in with her to see if I needed to sign anything and she just yelled out my insurance information in front of others. Seriously, the worst doctor's office I have ever seen and I would in no way recommend anyone to go here. The only positive was the short wait time, but if it were any longer, people would just leave since there is no place to sit.
Dr. Shum is very professional and efficient. He has a calm and soft spoken demeanor, which instills trust. He gets back to patients pretty quickly usually same day. He does a good job and always tries to be helpful. I also get my prescriptions in a timely manner.
Great doctor and great staff! The office was in disarray, but it didn't affect the level of care that I got. The receptionist was friendly and efficient. Dr. Shum took the time to address all my concerns and clearly communicated medical information. One small negative was that his handwriting was atrocious (how cliche), so the pharmacist had to call his office in order to figure out my prescription.
The office is very small and cramped - no waiting room. The appointment was less than 5 minutes. Though I think he was ultimately correct about my condition, the office space and how fast the appointment was makes me think twice about going again. It just did not feel like he cared very much.
Excellent doctor, great staff.
Excellent man and doctor
Dr. Shum is still the best. Thanks.
Dr Shum is very thorough,professional, helpful and patient-oriented! I am glad I found him.
Dr. Shum is great. Really nice guy who actually listens to your concerns.
Great doctor! He was extremely quick but I never felt rushed/unconsidered. The staff is excellent as well.
Don't let the office environment throw you off. The doctors were very efficient and helpful. Was in and out in less than 30 minutes and that included the usual physical, blood and urine.
This was the second time I saw a doctor for the same issue. The previous doctor wasn't able to correctly identify the problem. This made the symptoms worse in the following two days. Dr. Shum was very efficient and straight to the point. I started feeling a lot better the same day thanks to the prescription he gave me. Big thank you to Dr. Shum!
The doctor was exceedingly polite,attentive and informative. The office was nice, in a no-frills kind of way, and the wait time was minimal. Overall a very satisfactory experience.
Great bedside manor and incredibly responsive. When I called to ask a question, he called me back within an hour or two.
Professional, courteous and responsive
Very caring doctor, informative and just a genuinely nice person. Gets back to me through emails after office hours right away.
The office was cozy, non-traditional, but I didn't have any trouble finding it and the waiting room was quite nice-- clean and full of interesting art. After a brief wait, maybe 10-15 minutes, I was shown into Dr. Shum's office. Dr. Shum was professional, thoughtful, and thorough with his exam. He also answered all of my questions to my satisfaction. I'm very glad I chose him, happy to be on the mend, and am sure I will be going back next time I get sick.
Very very nice- not rushed at all gave me specific follow up instructions for my blood work- rare for doctors who usually call when they feel is suits them or don't at all
Dr. Shum had excellent bedside manners, asked all the right questions and answered all mine. Made a proper thorough exam and explained what each drug prescribed are for. Bonus, offered his email for me to update him on my progress. How many doctors out there does that? The reception area is less than desirable, the receptionists super busy but attentive. I would definitely go back and see Dr. Shum.
Amazing, thorough, knowledgeable. Great doctor!
I've been a patient of Dr. Shum's for over 10 years and there is a reason why; he is the best physician in my mind. I travel over an hour and a half just to see him!
Dr. Shum is one of the best doctors I know. Extremely professional, and truly cares about his patients.
Dr. Chi Shum was very nice, soft-spoken and had great bed-side manners. Besides discussing what I came in to visit, he also asked about my health in general and about the last time I had blood work/physical/etc ( I was a new patient). The office is very small and files are kept in the actual examination room. The office did appear to be very community oriented, which is not the norm for NYC.
I've seen him for a few years now. Dr Shum is by far the best doctor I've been a patient for. He is a good listener, thorough with his care and his referral network is also well vetted.
It was good
Very efficient and thorough as usual
It seemed that Dr. Shum was barely even listening to my questions. The exam room was completely piled up with paperwork and random file cabinets. Also felt like I was on an assembly line with the bloodwork (technician left the room for a bit during the blood draw!). Having only left 5 star reviews on Zocdoc for all other doctor's I've ever seen, I have to say this was 3 stars at best.
I have never had a bad visit with Dr. Shum. He is very knowledgeable and helps you in every way he can. I miss having him as my primary care physician.
Dr. Shum has excellent bedside manner and is super polite, office has awful feng-shui and isn't very presentable, but you are see straight away–my visits never exceed thirty minutes!
First of all, the office was not professional at all. The office is not clean, nice and comfortable to be in. Not to mention the staff was free to talk around with their foreign language, and was being loud like it's a regular fun place. It was hard to find the office as it doesn't look like a doctor's office AT ALL. I couldn't believe my eyes being in a doctor's office in 47th Street in Manhattan looks like this office. Anyway, Dr. Shum is a great doctor. He is very friendly, attentive to your need, good listener and knowledgeable. If it wasn't for Dr. Shum's professionalism as a doctor, I would give this rating ZERO stars. The office is AWFUL.
Great experience with Dr. Shum; I'll be back!
Dr. Shum is careful and thoughtful. However, his office/consulting room looks sketchy, old and not sanitized. The staff is friendly but insensitive to patients (e.g.- While a nurse was taking my blood sample (without white robe or uniform, many people were coming and going from the room, joking, talking as if it was a random office. All this while I had a needle stuck in my arm).
I am very comfortable with him. He is on the quiet side but very kind and listens.
Dr. Chi Shum has been my general care doctor for 3 years now and I couldn't be any happier. He is always attentive, quick to reply to my questions, and always available to see me with a minimal wait to schedule an appt. I would recommend him to anyone in NYC (all boroughs).
He's informative, thoughtful, and has excellent bedside manner. Thanks, Dr. Shum!
I went for a physical, he was very polite and thorough. Checked all the basics and then did a screen of all the usual. Followed up and double checked the results that came back. He's very courteous, and the wait is pretty short.
Excellent doctor, very attentive and focused. Caring staff. Office was a bit run-down and in need of better hygiene and facility maintenance - larger trash bins emptied regularly, more protective gear, better storage,
This was my second time seeing him and he was great. I never wait pass my appointment time which is great since I plan most of my visits on my lunch break. I recommend him to everyone.
Dr. Chi Shum was very courteous and took the time to answer all of my questions. He is thorough, attentive, and professional.
Was professional and courteous.
Dr. Shum is very organized, efficient and friendly. Definitely recommend!
This doctor is one of a kind. Extremely knowledgeable, patient, and thorough. I have been seeing him for over 10 years and would never go anywhere else. He is so busy and yet always gets back to me with answers.
I have been a patient of Dr. Shum for a few years now and I'm never disappointed. Everything gets done and all my concerns are met. This time I was even able to use a credit card for the copay.
Patient & takes the time to understand whats going on. he has a vast knowledge of many conditions b/c he's old school, not like most doctors today. He's easy to talk to and friendly. office is very tiny but don't let that scare you.
Location is very easy to get to and Dr. Shum emails with me directly if I have any questions which is very helpful. I never have a long wait and when I book on zocdoc they always have my file ready to go when I arrive. Office setting is a little different than I am familiar with being new to NY but it's really the Dr's knowledge that I care more about which is top notch. *His follow up is excellent too!
Doctor is nice and efficient. Free flu shot. Office well located, but looks old, needs a facelift.
Great guy, very empathetic and professional!
Dr. Shum is awesome.
Professional, thorough, patient, and answered all questions with great bedside manners.
Office was cluttered and seemed a bit dirty
Amazing experience. Full physical, hooked up to EKG, blood drawn. I was in and out in less than 25 minutes. Dr Shum is amazing.
While the office looks a bit shady, his level of care is great and you can tell he's a smart guy! Thanks!
Fairly brief visit to have the doctor look at something; ultimate conclusion / diagnosis was a bit vague so I wound up going to see a specialist who ultimately agreed with Dr. Shum, but suggested a follow up test to confirm the diagnosis (allowing me to be certain that I was taking the appropriate steps to prevent the issue from potentially becoming an ongoing issue). Biggest plus was convenience, and overall I think I may use Dr. Shum for simple phyiscals / routine visits, but perhaps not for more specific issues.
Dr. Shum was great, very attentive, thorough and thoughtful.
Dr. Shum is very professional and kind. I've been seeing him for 8 years and pleased with the level of service I have received.
Dr. Shum is great. He is very responsive over e-mail, which is much appreciated. I highly recommend if you are looking for a physical in the midtown area.
The doctor is very professional and friendly and the staff is pretty friendly as well. The doctor's office itself is not too bad, a bit small and cluttered, but the office where the blood is taken really doesn't look all that great. Blood is taken in full view of anyone who needs to talk to the receptionists or see the doctor. Inside the room bins are overflowing and it simply doesn't look too neat or clean. The gentleman taking the blood did do a great job, almost painless, but the surroundings make you feel pretty uncomfortable. Still, the doctor himself is a class act so if you can overlook the surroundings, I am sure you will be fine.
Dr. Chi Shum is efficient and professional. He answered my questions following up my first visit and was patient.
very bad environment.. took blood test but never get feedback..
The doctor was very nice, and the staff quite pleasant, however the office was very disorganized and kinda dirty. Garbages were overflowing everywhere, and people were eating right next to urine and blood samples. None of this struck me as very hygienic. Dr Shum was excellent. Very professional. It's a pity the physical office doesn't instil much confidence.
Dr. Shum is wonderful. He is thorough in his approach, he is patient, he is sensitive to his patients' financial needs, and he does everything he can to optimize a patient's health and her access to care and treatment. He even remains accessible to patients via e-mail and responds to all questions and concerns promptly. The level of care that he provides (especially for the cost) is just phenomenal and I feel grateful to have found him.
The place doesn't even look like a doctor's office, it looks like a regular office with a curtain in the middle so you can change. The guy taking my blood was texting the whole time why he was doing it, the place looks very unsafe.
He took his time to listen to my worries. I did not feel rushed during my time at the office. Overall good experience.
The place they drew blood doesnt look clean to me. whole office is very old and doesnt look like a doctor's office.
Very polite and personable. Office was a bit tight, but Dr. Shum overcompensates with efficiency.
Pretty basic, relatively short visit. But he was very nice and answered all questions I had. His staff were courteous as well.
Dr Chi Shum was very courteous and had no issue waiting around either.
The office is very small and the waiting room is a little bit messy. However, the doctor seemed to be very professional and knowledgeable.
Dr. Shum was great, very attentive and approachable!
Very informative and thorough.
I had a wonderful experience with Dr.Shum. I just moved to Manhattan and was very overwhelmed with the prospect of finding a doctor but Dr.Shum was kind, welcoming, attentive, and thorough. I left my first visit with tests done and prescriptions in hand. I hate when doctors have an arbitrary consultation and then make you come back for the real problem. I felt like my concerns were addressed immediately even though I was a new patient. I was glad I read reviews and was pre-warned about the office but I highly recommend this doctor and I never leave reviews for anyhing!
It is nice that you can fill out the pre-visit forms on-line. Very convenient that you can get lab work done right there at the office. Dr. Shum is very thorough which is a good thing.
he is great! very understanding and thoughtful!
My visit with Dr. Shum was a good one. He was very attentive and took the time to make sure everything was handled.
Very bright physician and thorough. The one negative is that the office is a little questionable as to whether or not it is the right environment for medicine. However, Dr. Shum's expertise outweighed the less than desirable setting.
Very solid Dr. capabilities, facilities just ok.
Dr Shum sticks to his appointment times and was very professional. The second time I went was right when he was about to close for the day but he still saw me anyway. I was able to contact him on billing questions as well and resolved it right away with him.
He is a great doctor! Do not judge by the office!
Dr. Chum was great, but the office needed work. Cramped, dark, felt dirty.
The office is a little cramp but other than that it was a pleasant visit. I was only there annual so I cant really comment on much of anything else.
Good guy, very quick and efficient. Hopefully very accurate with his diagnosis too! Office is a little sketchy though.
Dr. Shum is the best.. He's been my primary for 7 years... He's awesome!!!!!
Dr. Shum is proactive and extremely responsive and helps with issues that need to be solved quickly. He is fair and the wait time is not long and I go to him for normal issues. He has given me shots to go abroad and has helped with minor problems and I think he is a very nice guy. I would recommend.
Great doctor. Although I am very healthy according to the blood test results, my underlying symptoms prove otherwise. This is a rare case and probably health conditions that other doctors would want to turn away from, however, Doctor Shum provided me hope and I believe he will be able to provide me an answer.
His office is small and looks a little shabby but he is a very sweet and efficient doctor. Will return
Friendly, knowledgeable, efficient
Great visit short wait would def recommend
He's extremely polite and thorough.
Dr Chim is super professional and pretty much an expert in his field. Office looked a little run-down. I was quite shocked when I stepped in because it is in an apt building and looks like an apt of sorts. Dr Shim's professionalism and amazing insight into my health made up for it all. Also, I didn't even have to wait more than 2 min.!
Great Dr. Just switched to him as my Primary so happy with my choice. Very personable and professional made me feel at ease. Highly recommend. Office is a bit small but it's okay because there is great service.
Very busy office, but the people are competent. Dr. Shum did a full body exam for my annual physical. Made great comments about things I should continue doing to promote good health.
His office is nothing to brag about, but he's great. Asked a lot of questions and was very knowledgable. I was very comfortable and have definitely found my new Primary care doctor.
I was surprised how small the office was but the overall experience was awesome. I'm glad I chose this doctor and his team. The staff was very pleasant and welcoming.
It was my first visit with Dr Shum. Will definitely recommend him. Good experience!!
I really like Dr. Shum. I've been going to him since December 2013 and I'm healthier than I've ever been.
While he was very thorough and attentive, his office is very old school. He did not have any electronic medical records and when I asked for a copy of my records, it seemed a bit odd to the staff. From a treatment and listening perspective, I highly recommend him. I wish his office was a bit more advance technologically.
Very friendly doctor who ils efficient and effectif
Everything is done very efficiently. You can fill out check-in form online and draw your blood on site. The technician has great skill and didn't even leave a bruise on my arm.
It was great...
I really liked Dr. Shum. He ordered a few test. I hadn't been to a pcp in years, and he evaluated my ears, eyes, mouth, lungs, heart etc. I went with a few concerns about my health, and he referred me to the specialists. I Will def. come back for my annual check up.
He is very knowledgeable and made me feel comfortable when switching from my previous doctor!
Probably the most efficient, knowledgeable and through doctor I've seen in NYC.
office is pretty old and messy.
Pleasant and thorough
Dr. Shum is a very caring and professional man. Highly recommend!
Never had a primary care doctor I liked until I moved to NY. Started seeing Dr. Shum and am very happy. Very thorough, responsive, courteous. Highly recommend.
Very attentive and nice Doctor, but not too sure of his diagnosis on me...He prescribed antibiotics for me that didn't work. I was probably better off taking some over the counter flu medicine or Advil.
Very personable and attentive to ones conditions and easy to check in with via email. Highly recommend.
This was my first visit to Dr. Chim Shum and without much of my medical history, he quickly identified what I had assumed my illness was and prescribed the appropriate medication. He was thorough in his examination and a Dr. I felt comfortable with. As others have noted, the physical clinic is NOT your typical setup. The clinic is in a converted space in a residential building so just be prepared. Despite this, the staff were fast and efficient and nothing ever felt unprofessional.
Quick, last minute appointment, down the street from my office, which I appreciate being able to do. Doctor Shum has kind bedside manner, was generous with his time and listened to my feedback. I would return.
Doctor Shum is very nice. The office seems very old and the machines look old too. The nurse was not very professional. I did a full blood test there. The nurse didn't drew into my vessel correctly and drew me 3 times. The skin around my vessel are purple and green on both of my arms now. I couldn't even ban my right arm for a few house because she drew into the wrong part on my arm. This never happened to me before in other hospitals or doctor's office. I would suggest def don't do blood test there unless you have a huge vessel that even short sighted people can see without a pair of glasses.
Dr Shum was very professional, direct, and nice!
Office is a little unconventional but they were fast, efficient, polite, and Dr. Shum was very nice. It's very rare to be seen on time in the city so I will definitely be seeing Dr. Shum again.
The office situation is extremely poor. There is old carpeting that precipitated an allergic reaction I have to mold and mildew. There is no changing room, simply a curtain drawn between his desk and the patient. He was deferential almost to the point of seeming embarrassed to be giving me a physical exam. I would not go back, nor do I recommend him.
Excellent attention, very professional, very convenient location. More importantly, they have the capability to do Blood, EKG and other tests on-site. Office is very small, but I can live with that. It's a very small trade-off.
I was very impressed and highly recommend him. Very smart, professional, and likes to follow up via email and follow up visit.
excellent, professional and thorough. Never any issues.
Firstly it's true that the office is weird. The weirdest doctor's office I've ever seen. But to me, that's a good thing. It feels like a classic UES apartment building, with warm lighting and spaces that aren't so crisp and cold. Staff is a little too casual. I saw both Drs. Shum and Crespin and both were outstanding. True professionals. Shum was extremely efficient but that doesn't mean he was sloppy. He explained everything and listened as much as I needed. Same with Crespin. Can easily see coming here for years.
Dr. Shum is kind and practical. He also went beyond the immediate issue to notice patterns in my history.
He knows what he's doing and he's very friendly.
Dr. Shum was friendly and thorough during my visit. He shows genuine concern over his patients.
It is a really grateful experiment. Dr. Shum is really nice and professional. Also he stays at patient's side and talks the way you would be clam down. Although I am 100% agree with others who said his office is mess and tiny.
This was my first visit to Dr. Shum. Pros: Minimal wait time, excellent quality of care, Dr. Shum is easy to talk to and has good bedside manner. Cons: The office staff is somewhat disorganized, but this didn't really affect my visit. Tip: New patients, fill out forms online. This reduces the dependency on the somewhat haphazard office staff.
Dr. Shum was very likable and I felt instantly comfortable. He was very professional and saw me right away. Very happy that I found him on zocdoc.
My visit was efficient and professional. I felt comfortable and assured by Dr. Chi Shum's assessment and feedback. He is extremely nice and patient. Blood-work portion of the visit was a bit more disorganized. The room was messy and the gentleman taking my blood seemed a bit scattered and disorganized. Overall, pleasant experience.
Been seeing him for years. Very professional and always courteous. Not afraid to tell him what's wrong. The office space is very small and off putting but he came highly recommended by a co-worker and it didn't bother me after first visit.
The office is very sketchy, messy and unprofessional.
Excellent doctor. Dr. Shum does an excellent job of listening to his patients in order to fully understand their needs on every front before prescription. Further, Dr. Shum also replies with impeccable speed to any email questions about your visit, the importance of which cannot be understated. One of the best doctors I've had in New York.
Very efficient and friendly. Office is a bit small and cramped but overall service is good.
Love Dr. Shum. He's an awesome doctor who listens and cares about your wellbeing. The office, however, is disorganized. I had to wait over 40 minutes after my appointment to get my blood work done - Seeing Dr. Shum is great, but waiting 40 minutes after seeing him for the nurse to draw my blood is not acceptable.