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Illness
4301 Burnet Rd., A, Austin, TX, 78756

Qualifications and Experience

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Professional Statement

We have recently improved our service to our patients with all new staff. We are committed to providing you with the utmost in care and professionalism.
As a friendly reminder, if you need to schedule a ANNUAL PHYSICAL please call the office to schedule the exam.

Craig T. Berent, M.D. is Board Certified in Internal Medicine. He has been selected by his peers as a “Super Doctor” in Texas (listed in Texas Monthly) for 2010 through 2017. He is a clinical assistant professor of internal medicine for 3rd year medical students from University of Texas Medical Branch who train in his office 1-2 months a year.
Dr. Berent’s professional interests are general internal medicine and primary care for adolescents over 13 years of age and adults. Dr. Berent especially enjoys preventing illnesses and also diagnosing and treating simple, as well as difficult/complicated medical issues. He practices evidence based medicine and studies the latest advances in his friendly and comfortable central Austin office.
He also enjoys Austin city life with his wife Holly, reading and exercising

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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Very professional, caring and kind. Dr. Berent is a true gem.

(Verified Patient)

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Laid back office, great doctor, quick and efficient.

(Verified Patient)

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Thanks Dr B for listening to me and helping me

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Very quick and easy process. Good bed side manner.

(Verified Patient)

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There's a reason he's voted top doc in Austin by other docs. Very nice and very knowledgeable,of course!!

(Verified Patient)

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Excellent Doctor and stuffs!!! I would highly recommend.

(Verified Patient)

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Dr. Berent himself was great. He seemed attentive and wanted to tackle the issue I was dealing with. However, the nurse and secretary/clerk were rude, cold, and it took us calling them multiple times to get simple lab results well over a week after the labs were drawn. When calling to ask questions, the answer was always "the nurse will call you tomorrow," (which was rarely true) or there was no answer at all. My wife had to go to the ER for her condition, and when trying to contact Dr. Berent's office to follow up, we got no response. Basically, Dr. Berent seems to care and has good bedside manner, but the office as a whole is not pleasant or easy to interact with. I recommend looking elsewhere.

(Verified Patient)

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Awful experience. Over half an hour late for apointment. Rushed to get me out the door, small cramped office, had to take my shirt off, opened the door while I was half dressed. Completely unprofessional. Made me feel like a burdon. Never ever go here.

(Verified Patient)

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Great experience

(Verified Patient)

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He was traight and to the point, kind, and informative.

(Verified Patient)

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Very friendly and knowledgeable.

(Verified Patient)

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Very professional; thorough, caring, and a sense of humor.

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Great and knowledgeable. Honest and kind. Will not beat around the bush or be overly friendly if thats what you look for in a medical provider.

(Verified Patient)

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Made me feel comfortable. Very nice doctor. Provided a reference for a gynecologist.

(Verified Patient)

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Excellent doctor. Period!

(Verified Patient)

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I normally don't write reviews, but this one is a must. I will NEVER see this doctor again. He is judgmental and VERY impatience. As a person like myself that doesn't like going to the doctors, you would at least expect the doctor to care to SOME degree about your well being and establish some type of comfort. No not with Dr. Berent. I receive none of that. Now don't get me wrong, I'm not saying I need a hug or a pat on the back, but my goodness Dr. Berent barely even answer the questioned I asked and if he did, they were all one to two worded unclear responses. On the judgmental comment, I went in to get tested as I always do every six months. The first words out of Dr. Berent mouth as he walked in was "So I see we still are not practicing safe sex". wow or maybe I just like the peace of mind knowing I'm clean, great assumption "Doctor". On the Impatience comment. My appointment was at 11:15, it was very clear he was in a rush to finish and I guess go to lunch because once he finished and left. I remember a followed up question that he didn't answer while he was in there. This "doctor" comes back in and with the gesture's of pointing at his watch and basically telling me to hurry up so that he can get back to whatever he was doing, he again answers my question with a one worded response. Mind you, there was nobody else in the lobby, so its not like he had 15 people waiting on him. I just couldn't believe the nerve of this doctor. His nurse isn't any better, she forever has an attitude. My bad, I didn't make you pick that job. So sorry to be a burden on you. I would NOT recommend this doctor to anybody, especially people in my age group of late 20's. What a joke.

(Verified Patient)

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Dr. Berent is always so nice. I've never waited more than 15-20 minutes to see him. Some days, I'm out of there in 15 minutes.

(Verified Patient)

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I really like how professional, yet inviting Dr. Berent is. He treated me with respect as a patient, and I could tell he had my well-being in mind. Not only that, his office staff was very quick to process my new patient paperwork, and I was in and out in under an hour. I will definitely be coming back!

(Verified Patient)

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Very professional, and non-judgemental

(Verified Patient)

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Dr Berent was great. He identified my issues and prescribed the necessary meds. He took me as a client even though I dont have insurance, and he isnt insanely expensive. He changed my life by giving me the correct medicine. Thanks Doc :)

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I felt that my appointment was rushed and my concerns were overlooked. I trusted some reviews I had seen before following through with three different appointments. Going to other doctors now. Maybe I caught Dr. Berent on a slew of bad days, but I would not recommend him to friends or family.

(Verified Patient)

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I agree with previous reviews that staff was slightly unprofessional and handwriting was impossible to read. The clinic is very tiny and I was the only person there, so I shouldn't have had to wait, but I was in and out much quicker than other clinics.

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His staff is unprofessional. They sent me away with the only copy of my diagnosis that the x ray technician at another facility needed for the appointment and the doctors handwriting was completely illegible. I mean, you couldn't even read my own name on it. So when the technician called dr berent's office, the receptionist was completely rude go the technician and was like, "she has leg pain." When I was there for a chest x Ray.. You would know what I was there for if she photo copied the diagnosis form and kept it for their files like a professional office would do instead of sending me, the patient, away with the only copy. The doctor himself was not polite, didn't take the time to listen, and felt obviously uncomfortable because I was there in a dress. He barley examined what I considered to be the problem area, and frankly, the whole practice felt like a darn joke. I would NOT recommend him to any single on of my friends or family especially now that I know how unprofessional and rude his staff can be. Like how do you not photo copy the paperwork you send your patient home with especially if that Doctor has bad handwriting than most doctors, and that's saying a lot.

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Arguably the worst experience I've ever had with a medical professional. Got defensive when I attempted to question if there was anything else I could be doing, I attempted to ask a handful of questions and was greeted with short, obscure responses while he kept glancing at the door, and out-and-out refused to order bloodwork I requested. He was short, somewhat rude, and seemed significantly uninformed on everything I was asking. Also, when queried for a referral, couldn't provide one. For someone that's been voted 'best doctor by peers' for something like 5 years, I'd have expected him to have at least one professional contact's information, instead of paging through an old book and giving me the number to a popular clinic.

(Verified Patient)

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Doctor Berent was very helpful and attentive.

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It is nice to feel looked after and time taken to understand what is going on.

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He was too robotic in the process, more humanity or empathy or compassion for my chronic pain by doctor possibly asking more thorough questions about my pain so he can understand my problems, and help me understand them-as well as how to alleviate pain in the meantime-, he seemed to just want my past records first more than wanting to hear my symptoms. Although I trust his initial consultation and am hopeful about the blood tests he ordered, it would have improved my patient satisfaction to end each doctor visit with confirmation of what was discussed, and what steps the doctor and patient have agreed to do until the next Doctor visit. I hope he can figure out what other doctors have failed to diagnose in the past four years!

(Verified Patient)

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Dr. Berent was absolutely incredible. He was patient, kind, and listened to me very well. He showed real concern for my well-being. I would definitely recommend him to anyone.

(Verified Patient)

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Excellent doctor! Never takes chances with my health.

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Very good listener. Patient and willing to get down to what my issues actually were. Never felt the hustle and bustle like being pushed out of the room from other doctors. Coming from Boston, I am a bit particular with my health care provider and I'd say he fit the bill for what I was looking for.

(Verified Patient)

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We like Doctor Berent. The wait time was minimal and he is a friendly and professional doctor.

(Verified Patient)

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Quick and to the point, I really felt that Dr. Berent was extremely professional.

(Verified Patient)

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Fast and easy.

(Verified Patient)

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Dr. Berent is great. He communicates and listens well and had me in and out super fast with all my concerns addressed.

(Verified Patient)

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A super kind doctor and sweet ladies up front, a super welcoming feeling overall.

(Verified Patient)

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Just moved and was looking for a new doctor. Great experience with Dr. Berent! Was able to get an appointment within a week as a new patient.

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I sought out Dr. Berent after my PCP office closed. The office is a bit strange--it is more like a short hallway with a few rooms off of it--but the ladies up front are friendly. Dr. Berent is friendly and caring and I don't feel rushed through my appointment, but both times I have gone in with an urgent need he has made referrals. This is frustrating because I end up racking up copays and wasting time at various appointments. While I appreciate his hesitancy to jump to conclusions and his desire to get another opinion, I wish he would take into consideration what I want for my own treatment instead of sending me elsewhere.

(Verified Patient)

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Great integrity and personality, fluent in his field and very understanding

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Got in and out and on my way quickly.

(Verified Patient)

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Excellent and understanding doctor

Zocdoc Find a Doctor Texas Austin Doctors Dr. Craig Berent - MD