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Qualifications and Experience
This is an Urgent Care practice Frank Reisner is a considerate and attentive primary care doctor caring for the city of Ocala, FL. Dr. Reisner attended Drexel University, where he received his medical degree, and completed his internship at Baptist Memorial Hospital. Dr. Reisner is a physician at Express Care of Ocala, where he treats patients for a variety of reasons including sinus problems, urinary tract infections, and sore throat. He is board certified by the American Board of Emergency Medicine. Dr. Reisner is uncompromising in his dedication to the well-being of his patients. He is committed to giving the best care and establishing long-lasting relationships with them.
Verified Patient Reviews
The staff was friendly and prompt. Caring people.
Making the appointment through Zocdoc was a complete joke. Front desk didn’t want to hear anything about it and told me appointment or no appointment there were 18 people ahead of me. I walked out. Second time in a week. Never saw the doctor so no idea whether the treatment would’ve been satisfactory or not.
I waited about an hour before I was seen and the dr was not very sociable. He spent about 2 minutes seeing me.
Everyone was very friendly and professional except the person taking the vitals before being seen. She was extremely unfriendly and tense. She wouldn't smile or interact with me at all. People are already tense having to come to the doctor, and she only makes things worse. I would say she was just having a bad day, but she has acted this way every time I go there. Very unpleasant and has a horrible attitude. Everyone else is great and the treatment I receive there is great. Either get rid of her or have her adjust her attitude. She gives a very bad impression of the place.
I had an appointment, but waited two hours before I was seen.
Professional and welcoming. Feel confident in my treatment.
Everyone I interfaced with was polite and professional which included the front desk, med Tech, X-ray techs, and doctor. The paperwork was was also easy. I left feeling I was taken very good care of. I highly recommend going to Express Care instead of the hospital emergency room. I was in and out of the office in less than 75 minutes!
Very professional staff and practitioners. Would highly recommend. Efficient systems and processes.
They was very nice
Pleasantly surprised. Made appt because my PCP was out of office today. Saw NP who was professional and competent. Intake nurse also professional. Office and treatment room meticulously clean. Very satisfied. Not sure zodoc info transferrred as I needed to repeat it on paper forms.
It was good the physician's assistant was excellent the the girl that took my vitals bedside manners something to desire she was not very pleasant
Great Drs., and staff.
9am Sunday. Severe lower back pain. Immediate relief.Very happy.
Very impatient, wouldn't listen to me and wasted hours of my time instead of solving my problem.
I booked online, and I only had to wait 15 minutes before seen. They quickly diagnosed me and sent my RX electronically to my drugstore. I had my antibiotics in less than 1 hour.
Thank you for being open on Sunday! EVERYONE was so professional. I appreciate all you did for me.
I made an appointment online and they saw me on time. friendly staff. I am satisfied.
Wonderful staff, minimal wait and patient portal is a plus. Staff keeps you updated and prompt attention from doctor.
It was the most pleasant Doctors visit I've had in 5yrs!
I have been there before and have always been satisfied with my treatment.
While the staff was friendly, it was not nearly enough to compensate for the horrible wait times. I made an appointment and was brought to another room within 10 minutes. The PA examined me soon after, but that is when the waiting began. The room was absolutely freezing. I never knew ears got goose bumps. I was just about to walk out when another lady came in to do my EKG. With urgent care I expect a wait, but I expected a little curtesy since I did bother to make an appointment.
Excellent care and service. Highly recommend.
Doctor and staff very kind and helpful.
I had an 1:am appointment. There were no other patients in the waiting room. The triage nurse was very rude and treated me like a nothing. No smile, no laughter, no personality. I waited over an hour to see the doc who was in the room less than 3 mins. Then after an xray, I waited another hour for the doc who was in the room less than 2 mins. Very bad experience.
It is the best urgent care center that I have ever been to. The office was very clean and everyone was kind. Didn't wait at all. I hate being sick so this helped make me feel better.
Staff seemed board and unfriendly. Not one staff member washed their hands or used hand sanitizer, including M.D. No one introduced themselves, or wore name badges. Staff chewed gum. Had inordinately long wait time for a one minute eval. Definitely won't be back.
Temperature was taken with my hearing aids and read 100 here low-grade when leaving took to hearing aid out temperature was normal. Blood pressure cuff on machine didn't work girl admitted she couldn't use a manual No machine
The doctor was fine. Super nice guy. The wait time was the killer. This is the second time my family has been to this urgent care & had a long long wait. First time I had to leave to pick up my kid from extended day, waited almost 2 hrs. without appt. I thought wait time would be better with appt.
Quick to the point love going there
I am very pleased with the visit and will go back when necessary good job .
His staff is awesome and for it being so busy, he saw me fast. Decent bedside manner. Actually seems like he may care.
Hr was good but short with me after waiting for an hour and a half he was in there for five min and didn't write my refills I had to remind the nurse.
Had made an appointment other walk in patients were seen before me I was the last to be seen after the office had closed for the day waited for over 2 hours...
The doctor that I saw was extremely thorough, I am very impressed!
The staff was very professional and prompt. Any wait time we did have was short and they kept us up to date on what was going on.
Staff were professional. Office was very busy - as a new patient, I asked for paperwork on arrival and was told it would be done afterwards. Then after waiting a long time, we were called up and given the paperwork to complete, which seemed to bump us down the list as several people who arrived after us were taken in before us. Dr. was OK, didn't say much, then left the room without telling us where he was going or why and never returned. Asst came in and gave us Rx and discharge papers. In a word - adequate.
I was pleased with the option and efficiency of making an appointment and doing paperwork online. Wait time was short and all staff were pleasant and efficient. Premises were clean and well lit.
Went there today 9-3-15 very friendly an well mannered
Absolutely. Fantantastic staff as well!??i hope i can keep him as my PRIMARY Doctor i need this one!!!! I hope to see them again under better circumstances!!!! I definitely. Recommend. Him to any one who needs a GREAT Doctors. And their kind and gentle staff!!!
Once I made it past the waiting room.... <30 minutes. Was seen very quickly. Doctor saw me, provided me with a brief consultation, and I was out.
It was a positive experience. The Doctor was very informative and addressed all of my concerns. Labs were drawn and reviewed on site while I waited :) hands down, the best in town.
The staff was very professional and made us feel comfortable.
Everyone was friendly, it just took forever. It may have been because it was a first appointment.
I can late to my appointment. I talk to the recepsionist about my appointment and they were very friendly to help out my problem.
everyone in the office was so very nice and caring, The doctor was great and hope too make him our primery doctor. Thank you so very much
Me and my husband saw Dr Reisner on a weekend we were very impressed. Everyone was very courteous and attentive to our needs. Office was very clean and I am so glad they were opened on a Saturday.