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Qualifications and Experience
After graduating in 2004 from the Pennsylvania College of Optometry, Dr. Betsko relocated to Arizona to complete her residency in Ocular Disease and Primary Care Optometry. She is very involved and dedicated to her work. She belongs to the American Optometric Association, the Arizona Optometric Association, and the American Academy of Optometry. She is a fellow of the American Academy of Optometry, is a Diplomate of the American Board of Optometry, and was one of the first doctors to sit for the first offering of the board certification examination in June of 2011. Dr. Betsko has been practicing optometry since 2001 and has extensive knowledge of ocular diseases. She now owns and operates her own private practice where she strives to give patients the best care possible. In her spare time she enjoys running marathons, traveling, and spending time with her sons and husband.
Verified Patient Reviews
I was 15 minutes late and they were sure to see me right away. I was helped with politeness and friendliness. Would recommend.
Terrible place to buy glasses. Very poor service, almost nothing to choose from, unfriendly staff who made me feel very uncomfortable choosing frames. I left without my needed glasses. Willer go back.
First time visit for both my wife and I getting our annual screenings. We enjoyed the contemporary and comfortable front room which also has several nice frame displays. Our main takeaway was the high level of service and professionalism from all three people who helped us including the front desk / checkin / pretesting tech, dr. Betsko, and the framing specialist. Very impressive.
Excellent service and staff were very attentive to patients waiting for appointments.
Heather Betsko, OD has been my eye doctor for years and I prefer her, because she is professional and she cares.
Best "bed side" manner of any medical professional I have ever visited. Thanks Heather
I was seen on time. Everyone I interacted with was great, friendly, explained everything as the appointment progressed, and answered all my questions to my satisfaction. The doctor was gentle, and thorough. My prescription was given to me right after my appointment. I found my new eye doctor.
Dr. Betsko is the smartest optometrist I have ever met! She explained my diagnosis very clearly, far better than a retinologist whom I had visited in the past. As a retired physician, I'm a demanding patient; but she blew me away with her expertise!
Front office staff were very helpful and nice. Dr. Betsko was very approachable and answered all my questions. Self pay, and pricing seemed to be pretty fair.
Easy to get in and out knowing I was on a timeline . They helped educate me in what I was purchasing which made me feel better about my options to spend more or less money. Will be back!
She was great and very nice
This doctor is the best! She is better than any we've been to in the past. She gets things right. She is personable and will answer questions. Her staff are good also. Kathy helped me find the best frames. Marie (sp?) was good in what she did.
Heather is professional and thorough. I have been her patient for 4 years and will continue.
Everyone in The office was amazing nice and helpful. Explained what was going on so i could understand it and made sure i was comfortable.
The office staff was friendly. I was moved though quickly. I had a great experience.
First, if you're a new patient give yourself at least 20 mins to fill out the paperwork. After that's finished things roll right along. Dr Betsko was very thorough as was her team. All were great and a big help choosing the best frames for me. A side note: frames are quite overpriced.
Very personable and caring. Listened to my symptoms and answered all of my questions. Office staff was organized and professional. Planning on switching my daughter over to her.
What a super nice, professional eye doctor. She gave me the most thorough eye exam I've ever received. Will definitely be my optometrist from now on, also my husband will also be seeing her. I will recommend her to all my friends!
Very professional office staff. Dr. Betsko attentive to the needs of the patient and explained everything thoroughly about the tests and exam.
All staff members were very friendly. Tech who preformed Pre-Tests was very friendly, enthusiastic and knowledgeable. Doctor was friendly and professional.
Dr. Betsko and her staff are the BEST. Very professional, and they are very thorough. I totally trust her with the health of my eyes since I am Diabetic. They are indeed all Rockstars at her office!! I also highly recommend them to anyone who needs eye care!
Thorough, extremely knowledgeable about rare and acute eye conditions, leading edge facilities and delightful person. Her staff is wonderful as well.
It was simply perfect. Aside from a massage while I was waiting for my pupils to dilate, I cannot think of something that I would have changed.
Amazing group of women in this office! From the front desk clerk, to the technician and OD: each were delightful and extremely helpful. I haven't been to an eye doctor in years and they explained each step of the process to me in detail. Even spent the time to help me decide on frames! 5/5
She and the staff were bright and chipper, all around it was a good experience! Also thank you to Google Reviews for helping me choose her!
loved the staff made me feel welcomed.
Bradley is the only reason i drive out of my way to come to this office. He is the best and makes me feel comfortable.
Great service from start to finish! Ty!
It was excellent! The educated me in what was going on and how to read the results of the tests, plus all of the staff was super nice and friendly.
Fantastic experience! My wife and I went in for and exam and new glasses and it was probably the best doctors visit of any kind I've ever had! The staff was amazing, treated us like family and helped with our frames selection. Unlike many, they actually pointed us to what looked good on us and not on price. The doctor was warm and welcoming as well, very efficient and friendly when explaining what she was doing and why. I can tell you we're not planning on going to a different office ever again
Shortest eye exam I've ever had! Her staff was very pleasant and helped me find some great new glasses.
Heather and her staff were great working with my child who is 4 years old and was going in for his first ever appointment, at first he was really worried and did not want to be there, but by time he left he lived being there. He did need glasses and had a wonderful time picking out a pair!
Super nice and clean office, didn't get as much explanation from the doctor that I would have liked.
Friendly, knowledgable staff. Was seen on time and well taken care of. Great experience.
Dr. Betsko and her are very friendly and inviting as soon as you walk in the door. They are patient and answer any questions you may have about paperwork, about the exam, or about purchasing eye ware. If they do not know the answer immediately, they will seek out an answer for you and return promptly. Each step of the exam is explained. The exams tend to be quick and thorough. The office is clean, airy, and inviting.
I appreciate how wonderful they were with my son. He was pretty uneasy and they were very patient with answering all of his questions. Very great overall experience.
Staff was excellent. They were very friendly and helpful. Would recommend them in a heartbeat
Very knowledgeable. Friendly and nice.
I can't believe it's taken me this long to leave a review - this office was amazing. From the front desk to the doctor herself, I was blown away. The staff is genuinely personable, as well as the doc. Great doctor, will definitely be back.
Friendly and knowledgeable staff. Very efficient and easy to talk to.
The staff was very professional and the doctor was very friendly. I appreciated how the staff had the frames set out for me after visiting with the doctor. It saved me time trying on different frames.
I have no complaints about Dr. Betsko. My brief visit with her was simple, efficient, and informative. But the shining stars in her office were her techs!! Merna is THE most pleasant woman I have ever spoken to on the phone and in person. She greeted me right away, had remembered details from our phone conversation and was incredibly genuine when she asks about your day. She was so knowledgeable about the machines used during the eye tests and informed me of everything that was going to happen and the small talk she made with me during our time together was very natural and warm. There is a very obvious connection between all the employees and to me, it seemed like they all get along great and it makes for a very bright and happy office. The tech that helped me look for glasses was also incredibly knowledgeable even though I had informed her I probably wouldn't purchase frames that day, she still offered me the best service she could. Great office. Great experience.
I will always go to Dr. Betsko, even when I lived out of state, I planned my visit to include my eye appointment. A great staff who are all friendly and knowledgable and a very high quality product line.
Caring staff...all of them, amazing in this day and age. Clean, professional, courteous and thorough.
Very personable and highly professional. Dr Betsko and her staff are great.
Very pleasant and easy to talk to.
Very professional and personable.
Quick and easy eye appointment! Smooth operations and great bedside manner!
Very welcoming, fast, and great customer service!
I have sent my husband and daughter to Dr Betsko. The whole staff is great!
Dr. Betsko was awesome! She was so nice and I felt like she really listened to me. I loved the office staff as well! They were so helpful and kind. Amazing office!
Very professional & personable. Made me feel comfortable.
Loved everything! Very friendly and made me feel comfortable. Listen to my questions and concerns and helped me pick an option that fit my lifestyle. Walked out of there very happy.
I have been going to Acuity for several years. Always great service and love that they call me by name!
The staff was great and so was the doctor. I felt very comfortable and the office was very easy to find after I went to the wrong location. They've moved to Baseline and Extension, just over the 60.
Dr. Betsko is awesome! Love both her and her staff. Having the right staff in a doctor's office is just as important as having a great doctor.
Dr. Betsko and her staff are great.
Everyone was very nice and helpful. I will definitely be a returning and loyal customer.
The doctor and staff were friendly and professional. I had to fill out a lot of paperwork, since this was my first visit. Within 3-5 minutes after filling out the paperwork, I was taken into the examination room. Overall, this was a very pleasant experience.
Great experience with Dr. Betsko and her team. Very welcoming and efficient check in process as I had my paper work downloaded and completed from the web site. Dr. Betsko's staff was very knowledgable about the evaluation process and explained every step. Dr. Betsko was very professional and friendly with a great chair side demeanor. My evaluation was very comprehensive and she even took time to review with me the photographs they took of the inside of my eyes. As a private practice dentist I know the hallmarks of a great practice and doctor and this was certainly a top notch experience.
very professional and friendly Doctor and staff .
I never have much to say about my visit to the eye doctor. Never any bad experiences. But this office just goes above and beyond. Their customer service is spectacular and super friendly! Just a great experience. Can't wait to pick my new glasses up!
The entire staff as well as the doctor were very friendly!!!
I have been going to Acuity Eye for many years now. Dr. Besko took over the practice several years back and she has always been very pleasant and professional at the same time! Her staff is fantastic!
Dr Betsko and her staff are AMAZING! They recognize everyone and are super friendly and personable! I was referred here by my best friend and I have no regretted the choice at all, in fact I always refer my friends here. I had some issues with my contacts and getting the right prescription, they made sure that I got the right strengths and were comfortable in them. The best part is my prescription was to a point where my contacts/glasses are deemed medically necessary, Dr Betsko's office made sure I got my year's worth of contacts covered and a refund due on exam fee!
All the staff were great!
Excellent, experienced eye doctor with great personality and patience. Very knowledgeable and willing to work with me and answer questions. Would highly recommend. Glasses are all name brand and fairly spendy, but likely the same your would find in any office that is not Walmart...
Pleasant environment, fast service, and experienced staff!
Very friendly, professional staff. Dr. Betsko has the latest in technology and she did an excellent job in explaining what she was doing. I'll return.
I showed up early and they were able to get me right in. Fantastic service and extremely friendly from beginning to end
The staff was awesome and they were very responsive and respectful.
Very good eye doctor will make my next appt with this eye doctor.
I really liked Dr Betsko! She was professional but made me feel instantly at ease. She spent time explaining things and gave good recommendations. Front desk personnel & technicians were also pleasant, courteous & knowledgeable. The only thing that probably needed improvement, was their selection of frames. It was quite limited.
Im completely satisfied with my experience using Zoc Doc and With my appointment with Dr Betsko.. She is my new and trusted eye doctor! !
Staff and friendly and helpful. Will continue to go here.
It was great.....
Informative, awesome, personable
The front office is incompetent.
Excellent service every time! The office is clean and comfortable. Everyone is very welcoming and focused on the patients needs.
They have a prompt, friendly, professional staff. My questions were answered with detailed explanations. This place has a good atmosphere for conducting business. I will be a returning customer of their's,
A charming little office with an equally charming front office staff. Everyone was very polite, seemed to enjoy being there and were courteous and competent. My appointment was for 9am and they were prompt at 9am to get the paperwork started, followed immediately by the exam and tests. Dr. Betsko seems very knowledgable and really engages with her clients on a relational level which is missed in a lot of businesses these days. My only drawback is that they don't (YET) carry Oakley optics which in my opinion for the money are the best value out there for frames.
Amazing! I've just moved here from San Diego & was in need of eye care after my eyes became red randomly & stayed that way for 2 weeks. I tried every treatment from pink eye to dry eye to allergies, to no avail! So I scheduled an appointment here worried that I was a lost cause... But Dr. Betsko took not even 10 minutes to greet me, ask questions, do a quick examination, diagnose & send me on my way with less red eyes & a prescription! She was quick, detailed, really laid back & overall made for an excellent visit. It's quite evident she's very skilled at what she does. Grade A service from the front desk to the chair! So glad to have found a primary eye care doctor.
Affordable, quality care using state of the art testing equipment. Adequate time was given reviewing results in an understandable manner. The staff was courteous and caring. The treatment plan was always relayed in your best interest and you never got the feeling you were being taken advantage of. Very positive visit and I will return again.
Wonderful, best treatment in years!
This was the worst experience I have ever had a doctor of any kind. First of all, Dr. Betsko was very unfriendly and showed no personality or hospitality whatsoever. Second, I was told my contacts would be ready for pickup within a couple days of my appointment but it took a week for them to come in. This normally wouldn't have been that much of an issue except that I repeatedly told them I needed them for my upcoming out of town wedding in Austin, TX and would be leaving Saturday August 30th. I received a text message on Wednesday august 27th saying my contacts were ready for pickup but it was too late in the day to pick them up and I had already had a million last minute wedding plans to take care of on Thursday and planned to get them Friday before we left but to my surprise, they closed for Labor Day on Friday. I had no idea until I showed up. I never relieved a courtesy call or anything stating that they would be closed a day early and that I should pick them up Thursday or I would not be able to get them until the following Tuesday, especially when they should have been ready the week before as they told me! I finally received a return call on the Tuesday after Labor Day and was told they would be overnighting my contacts to me. Here it is, a week later and not only did I not have extra contacts on my wedding day because they messed up so badly but I am having to drive an hour out of the way to go back to the place we stayed at last week when they were supposed to arrive to pick them up before I head out of town. I could be enjoying my honeymoon with my new husband but instead I am taking care of what THEY messed up. I am absolutely furious! Not one bit of remorse has been offered nor has a sincere apology been made either. In fact when I tried to finally get a tracking number and speak to the doctor yesterday, she was not even in! It is absolutely ridiculous that they have treated me this way and just expect me to deal with their unprofessional behavior. I will NEVER go back nor will I refer them to anyone. They should be embarrassed of the way they run their business.
Very friendly office; absolutely no complaints. They clearly explained what my insurance would and wouldn't cover prior to any exams and were very helpful (especially as I had new, more restrictive insurance my second time around). Dr. Betsko is nice and addresses anything you ask about in a knowledgeable manner.
Loved it! Staff was very helpful and enjoyable.
She's great. Knowledgeable and patient.
Excellent office staff
Very professional and helpful staff. They genuinely care about the patient.
The examination was top-notch. I look forward to my annual visits.
I was pleased with the way she was attentive to my 11 year old. Her staff is friendly and helpful. Thank you Dr Betsko
This was my first appointment. Very happy with the service so far. Love the doctor and all the staff is so friendly and professional.
Dr. Betsko is great! Her office is clean and has all the equipment available and clean. My favorite person here was Bradley! Gave me a warm welcome was very calming and professional !!! He is a true gem for this establishment!!!!!! I would recommend this place!
It was really nice that she remembered me after several years. Appreciate that she keeps up on all the new contact lenses that are coming out. Hopefully these will be just what I need.
She is one of the best eye doctor that I have ever seen. Thank you very much doctor Heather Betsko, and all of your nurses, and staff, for good, and best services.
She is AMAZING!!! Her staff was just as amazing! Very personable and professional. No long wait. Pretty much was in and out. They were very helpful when I was picking out glasses. Definitely would recommend this awesome office!
Awesome... somewhat pricey
From the front office staff to the doc herself, my experience was efficient, friendly, informative. Really top notch. And I come from high-end restaurant management and I walked away impressed. Great job!
Great office and wonderful staff.
I was very pleased will tell others of her great professional service
She was great and so washer staff!
Very friendly doctor and staff!
Super fast, and very nice!
Quick, thorough, professional, and pleasant. Very impressed.
Great Dr! Great people!
Very professional -
Heather did great. I had to take my 5 year old into the office and it was hard to get her to concentrate, but they did so well with her and I was very happy with the service.
Great, other than having to call me after I left to come back for my exam after dilation it was great...we all have long days...thanks for everything
I feel they do a thorough examination and all the staff are friendly and experienced. There are no weekend or evening hours which can make it hard to squeeze in appointments, but so far it hasn't been too hard.
Very Thorough. Answered all my questions.
Always professional and pleasant. Good experience.
She has been an excellent doctor of mine for years! Very fast and great staff!
Great doctor, office was very friendly!
She is great and all the staff is too!
The staff was very professional, efficient and thorough. In addition they were very helpful and friendly throughout the process-starting with setting the appointment through choosing my glasses and contacts.
Awesome experience,,,,we love our eye doctor
She's great and the glasses thing is good, I get good contacts at normal prices. Tho, $50 once per year for contacts eval? hm.
Heather and her staff have been amazing every step of the way. Even when there was an insurance mishap they promptly fixed it. They were especially great with my daughter and her new glasses.
Overall good, but with a few caveats. She and the tech seemed to be in a hurry, and didn't explain things very well or give information unless directly asked. Getting frames and fitting for glasses and such, though, was excellent.
Awesome as always
Dr. B. and her office staff is unsurpassed
Everything went quickly, everyone was friendly and professional.
We were very impressed with Dr. Betsko and her office staff. Everyone was helpful and friendly. They took great care of my two young children. I highly recommend this office!
The staff is great Dr Betsko is very kind and takes her time very professional.
Found her through ZocDoc :)
This office has always treated my wife and I well. We are very comfortable getting our yearly eye exams here.
The staff are friendly and helpful. Service was great and I was able to get an appointment within 1 day unlike every other office I called.
shes a wonderful dr. excellent , enjoyed talking to her.
I will never choose another optometrist, Dr. Betsko is personable and professional.
Her office is always clean and staff helpful. I do my best to book the family all at once and this means all 5 of us. she is quick and works well with even the littlest. I have only had to wait for a long period of time once and was informed immediately of the circumstance.
She is very good with kids. I appreciate the time she took with my daughter. Thank you
She's the best!
Thorough job, and went the extra mile in making recommendations on how to be more preventative in the future.
They did not know me from Adam, but they treated me like i have been going there for years. I have never experienced great service like that. I loved the attention and care they gave me from start to finish. The assistant that preformed most of the tests was very kind and considerate. Another staff member made suggestions about my eye wear selection based on the types of glasses i continued to try on (without me prompting him). The thing that really made me want to come back was the Doctor. I have a unusual eye disease that I go to a retina specialist to address. The doctor wanted to take expensive pictures of my eyes at no cost to me. She stated she wanted to monitor the progress of the disease next time I came in. WOW! I would HIGHLY RECOMMEND them to anyone! The environment is so inviting... if I didn't like my current job so much.... I would of asked if they were hiring :)
Very friendly the whole staff!
All of the staff including the doctor were amazing. I have been to other doctors and she was the first to go above and beyond and tell me honest recommendations. They did not try to upsell me and actually steered me away from spending additional money. They were some of the nicest staff I have ever encountered and I highly recommend going here!
Very friendly staff!
It was awesome! The staff was great, the doctor was great, and everything happened in a timely manner. Maybe the best eye doctor I've seen, and I've had glasses for thirteen years!
Both Heather and her staff are professional, quick and helpful.
Very Through and Professional I got a great pair of glasses on order!!!
Great office and a very friendly staff
Very Satisfying! Excellent!
very friendly and professional
Very friendly staff and very comfortable office!
Great visit. I really like Acuity.
Quick and thorough
Everything was very professional and I was very comfortable being there. Everyone was wonderful. Will definitely recommend to others. :)
Dr. Heather is the best, You Wonderful Woman of Excellence!
The office staff were the best I've ever dealt with.
Felt I received a very thorough examination. I felt no pressure to purchase my eyeglasses there. I'll shop around now that I have a prescription and may very well return to make my purchase. The selection of styles was modest, but very nice.
It went great!
Great doctor and office staff! They were friendly, helpful, and knowledgeable.
Dr Betsko is very bright + personable with a knowledgeable + helpful staff. Willing to take time to help me.
Dr. Betsko was very good about explaining the procedures she was using and giving me an assessment of the health of my eyes.
Took her time to answer any question that I had. She was very caring about my problem.
Can't wait to meet the Real Dr. Betsko.
Definitely will go back.
Amazing service every time
Dr. Betsko was very professional and personable. Her staff is excellent.
Most thorough eye exam I have ever had. Great job.
Dr. Betsko and staff are friendly, and professional. I recommend! I left with a smile :D
Pleasant! Friendly! The staff seemed competent and helpful. The frames available provided a wide selection.
Very polite office team and Doctor
very professional, caring, listened and explained what was going on with my eyes.
Very friendly and knowledgeable staff. Explained tests and results with confidence. No need for another eye doctor after you visit this highly professional doctor and her staff.
She is great, her staff were very nice also. It was a very good experience.
Every professionals and thorough
The service was great. Dr. Betsko is using the latest medical technology. It was time well spent.
Very professional. Excellent staff. Quality exam. I would definitely go back. Dr. Betsko was awesome.
Dr. Betsko was very nice and pleasant to talk with. I'm very pleases with her and her staff.
Highly skilled, professional, and personal. I trust this doc with my most vital attribute . . . my eyes!
Excellent professional bedside manner & very detailed. Did not feel rushed. The staff was cordial & friendly. Short wait time.
Very friendly and efficient!
Exam time was quick and the employees were helpful with any questions that I had.
Thorough and relaxed
My appointment with Heather was everything I could have imagined it to be. The wait time and paper work was very minimal and the staff are very polite. Me being an a film major, I was very impressed with how they use Zeiss lenses as well.
It was very professional and the staff was very helpful in understanding and answering my questions completely.
Very comfortable and professional. This was my first visit to this office and I'll only use their services. Highly recommended.