Dr. Henock Saint-Jacques, MD, FACC

Office isn’t very warm. It feels more like a prison waiting room than a doctor’s office. Bright fluorescent lights. Bars on windows. Hard chairs. Disaster with insurance. They stopped accepting my insurance after I used them and didn’t tell me when I checked in and presented my insurance card. Paying a bill is extremely inconvenient. Billing service doesn’t answer the phone. Office doesn’t know anything about bill. Credit card machine doesn’t work. Only options - pay by mail or pain in person. Simply put, I’ll never be back. Not worth the hassle. At all. …read more

I think the doctor is very professional and knowledgeable in the field of cardiology. However, the wait time in that office is so unprofessional and inconsiderate. The wait was more than two hours each time I had a visit. I will not be returning …read more

Doctor himself was ok, but made up a small fraction of my visit, and by that time I was already feeling uncomfortable. I chose this doctor because I wanted to be seen after several recent experiences of feeling invisible by the medical community. I traveled an hour outside of my community to do so, but left feeling so invisible and uncomfortable because of a student who came across as very dismissive and arrogant. I get that he was overwhelmed, but bedside manner really needs to improve. Start with a genuine introduction about what is happening and who you are, take your time to convey warmth in the interview, and look at and speak with your patient about their concerns or questions. You are asking personal information, that is the least we deserve. Connect with your patients, please (and be nicer to your colleagues). And when we give you feedback in real time, don't dismiss us all over again. We are human beings, not just data points. I'm hoping this isn't the norm at this practice. …read more

State of the art equipment, nice clean office space. Doctor Saint Jacques, is a formidable cardiologist, he got to the root of my problem where others had only given me a pill and told me to get more exercise. Doc, really cares, and knows his stuff too! …read more

This Dr is exceptional. He has phenomenal technology to explain what he is talking about with the heart and he is emotionally consistent and empathetic and genuinely interested in his patients. I could not recommend him enough. …read more

Dr.Saint-Jacques is a straight forward professional. He takes great pride in his work and does a great job at explaining issues to his patients. I look forward to my follow-up appointment. …read more

This place was dirty,very dirty and was a very weird experience. I would never return here. the dr was kinda cool tho but didn’t feel satisfied with his opinion definitely need a second. …read more

Very professional respectful and helpful …read more

I love Dr. Saint-Jacques. He's always very direct in his delivery and extremely kind. He ensures that he's in the business of helping at all costs and that's always comforting. …read more

Hopeful and positive!!! …read more

It took A really like time to be he seen (3.5) hrs …read more

I highly recommend Doctor Saint-Jacques very thorough and gives patient great understanding of the heart. You feel positive because of his energy. Compassion and care. My only dislike is the wait time is very long. I waited several hours as a new patient. My second visit still a long wait.The free coffe is nice but wait is long. …read more

The visit went well, I have another appointment soon. …read more

The pride of Duke U (1 of the top Med School in USA) +Dr is Medical Professor+ radio Med star with 25 yrs experience. He spent 30 mins examing me and discussed my issues+ his 3D computer of the heart taught me more in 5mins about the heart than I knew my entire life- a true professional get there early as people are willing to wait afterall nothing more important than your heart. …read more

Very passionate about heart care and will teach you about all about your heart, but wait time was not my cup of tea. …read more

Everyone at the office was super nice. They treated me with respect and professionalism. I would recommend this office to everybody. …read more

I made my appointment for 9:45 for a pacemaker check and Dr. Saint-Jacques did not arrive in the office until after 11:30. The front desk did not tell me until after an hour that they don't do pacemaker checks on that day even though when I made my appointment, I specifically said that's what I was coming in for. The doctor is very personable and knowledgable but I waited too long to be seen and the front desk was very dismissive of my appointment. …read more

Great professional and caring …read more

When I finally saw the doctor he was very nice. However, my appointment was for 10 AM. At 10:45, I asked the receptionist how much longer the wait would be, and she said "the doctor is 2 blocks away." I said "my appointment was at 10" and she replied, unapologetically, "yes, the doctor starts at 10 but he is a running a few minutes late." "A few minutes" turned out to be an hour an a half, since when he finally arrived, it turned out someone else had had an appointment for 9:30. I suggested that someone could have let the patients know in advance if the doctor was running an hour and a half late (and had not even shown up at the office yet), and the receptionists seemed really confused by this idea. After I finally saw the doctor, he wrote me a referral to get an X-Ray, but forgot to sign it, which meant I had to bring it back to him and then bring it back to the X-Ray place. Again, this doctor was nice, but horribly disorganized, apparently-- which, beyond being incredibly frustrating and inconvenient, makes it hard to really trust him as a doctor. If he forgets to sign a prescription, what other "details" might he overlook? If he shows up an hour and a half late for work, in what other ways might he be irresponsible and inconsiderate? …read more

Dr Saint-Jacques is excellent. He make sure to make the consultation comfortable, explains in detail is observations and is treatment options. Fantastic The only problem is the wait. The staff and the doctor has to work on appointment time. We will see the doctor again, but if we have to wait more than one hour we may have to reconsider. …read more

It was my very first visit so I didn't have anything in regard to expectation. The staff was very personable and pleasant, as was Dr. Saint-Jacques so I can't really complain. Everyone was very helpful. However, the wait was very long (and the funeral march playing in the waiting room was kind of morbid - need to be more careful with that Spotify playlist!). …read more

Great doctor, great staff - very kind, helpful and knowledgeable. Small office, which led to a longer wait time. But not unbearable. …read more

He is so knowledgeable, he answers all questions, he is the best …read more

I will not be seeing this doctor again. They make appointments but will have you wait well over an hour to be seen. Even for small things that can be done by the nurses. If you don’t already have a heart condition, this place will help create one by raising your blood pressure because of their unprofessionalism. …read more

awful …read more

I feel as though they care about you here. …read more

I waited over 2.5 hours past my appointment and will never go back because of that. Such a waist of time!! …read more

It was a pleasure to have a doctor take the time to really assist me in understanding the potential medical problem with an actual replica of the heart and how it functions. …read more

I was very delighted. He provided New information that will help to diagnosed my true underlining problem. He is very adept in his field. …read more