Dr. Henock Saint-Jacques, MD, FACC

Dr. Henock Saint-Jacques, MD, FACC

Cardiologist
619.0 mi · 1787 Madison Ave, Suite 50C, New York, NY 10035

At a glance

4.18 stars (65 reviews)
84% are satisfied with this provider ·
Accepts 48 insurances
Aetna, BlueCross BlueShield, Cigna, Emblem Health, Medicare, more+ ·
Has 20+ years of experience
Graduated from Universidad Autónoma de Centro América Facultad de Ciencias de la Salud
Works at Harlem Cardiology On Madison Avenue
4.18
65 reviews
Bedside manner
4.5
Wait time
3.1

Recent reviews

Doctor Henock Saint-Jacques MD, give you very detailed face to face review of your medical tests and screenings as if you are the only person in the world. He does not rush you in and out- so you will have to wait as he gives everyone his full attention.... This is your HEART we are talking about and he is a Medical School Instructor who graduated from DUKE UNIVERSITY with 20+ years experience and a very pleasant staff.... WORTH THE WAIT!!
Verified patient
The visit went very well, but as usual the waiting time was long, however I did arrive very early for my appointment!
Verified patient

Office location

Harlem Cardiology On Madison Avenue
619.0 mi · 1787 Madison Ave, Suite 50C, New York, NY, 10035

Henock Saint-Jacques does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
Emblem Health

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
High cholesterol
Chronic high blood pressure
Coronary Artery Disease
High cholesterol
Chronic high blood pressure
Coronary Artery Disease

More about Dr. Henock Saint-Jacques, MD, FACC

For more than ten years, physicians at our facility have been committed to the prevention, diagnosis, and treatment of heart disease and related conditions, such as diabetes, hypertension and obesity. We only use state-of-the-art technology in our testing laboratories and our technicians do everything they can to make you feel comfortable and treat you with the utmost respect. We work with accredited organizations—world-renowned experts in their fields—doing clinical research studies. Plus, our highly trained physicians and specialists in cardiovascular medicine hail from medical institutions such as Harvard, Duke, New York University, and Mount Sinai, ensuring that you will receive top-of-the-line, expert care. Whether you need an initial consultation, diagnostic testing, or a specialized surgical or interventional procedure, our multidisciplinary cardiovascular care team will work with you and your doctor to evaluate your condition and, when applicable, manage and treat your disease. Henock Saint-Jacques, M.D., F.A.C.C Diplomate in Cardiovascular Disease, American Board of Internal Medicine

Education & experience

Education

Medical School - Universidad Autónoma de Centro América Facultad de Ciencias de la Salud
Cabrini Medical Center, Residency in Internal Medicine
Montreal Heart Institute, Fellowship in Cardiology
Duke Clinical Research Institute, Fellowship in Cardiology

Practice

Harlem Cardiology On Madison Avenue

Affiliation

The Mount Sinai Hospital
NYU Langone Health

Certifications

Cardiovascular Disease (Internal Medicine)

Professional memberships

American Heart Association
American College of Cardiology
Association of Black Cardiologists, Inc

Background

Languages spoken

English
French
Spanish
Creole (Haitian)

Gender

Male

NPI number

#1144207275

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.18
Wait time
3.12
Bedside manner
4.45
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65 reviews
Most relevant
The visit went very well, but as usual the waiting time was long, however I did arrive very early for my appointment!
Verified patient
Very passionate about heart care and will teach you about all about your heart, but wait time was not my cup of tea.
I waited over 2.5 hours past my appointment and will never go back because of that. Such a waist of time!!
My breasts were exposed during my EKG while the door was cracked open.
Verified patient
He is so knowledgeable, he answers all questions, he is the best
Verified patient
The visit went well, I have another appointment soon.
Verified patient
It took A really like time to be he seen (3.5) hrs
Verified patient
Doctor Henock Saint-Jacques MD, give you very detailed face to face review of your medical tests and screenings as if you are the only person in the world. He does not rush you in and out- so you will have to wait as he gives everyone his full attention.... This is your HEART we are talking about and he is a Medical School Instructor who graduated from DUKE UNIVERSITY with 20+ years experience and a very pleasant staff.... WORTH THE WAIT!!
Verified patient
I didn’t feel like a person, I felt like a body.
Verified patient
I have been to this doctor twice, once for a n initial visit and a second time for a follow up test. Both times had to wait over two and a half hours for services. When talking to doctor, he took a personal call with a friend to discuss plans to hang out. If you are going to make patients wait so long , at least give them the respect of giving them your attention
Verified patient
The wait time was extremely long and my medication was not sent to the pharmacy. My medical doctor had to call in a script for me!!
Office isn’t very warm. It feels more like a prison waiting room than a doctor’s office. Bright fluorescent lights. Bars on windows. Hard chairs. Disaster with insurance. They stopped accepting my insurance after I used them and didn’t tell me when I checked in and presented my insurance card. Paying a bill is extremely inconvenient. Billing service doesn’t answer the phone. Office doesn’t know anything about bill. Credit card machine doesn’t work. Only options - pay by mail or pain in person. Simply put, I’ll never be back. Not worth the hassle. At all.
Verified patient
I think the doctor is very professional and knowledgeable in the field of cardiology. However, the wait time in that office is so unprofessional and inconsiderate. The wait was more than two hours each time I had a visit. I will not be returning
Verified patient
Doctor himself was ok, but made up a small fraction of my visit, and by that time I was already feeling uncomfortable. I chose this doctor because I wanted to be seen after several recent experiences of feeling invisible by the medical community. I traveled an hour outside of my community to do so, but left feeling so invisible and uncomfortable because of a student who came across as very dismissive and arrogant. I get that he was overwhelmed, but bedside manner really needs to improve. Start with a genuine introduction about what is happening and who you are, take your time to convey warmth in the interview, and look at and speak with your patient about their concerns or questions. You are asking personal information, that is the least we deserve. Connect with your patients, please (and be nicer to your colleagues). And when we give you feedback in real time, don't dismiss us all over again. We are human beings, not just data points. I'm hoping this isn't the norm at this practice.
State of the art equipment, nice clean office space. Doctor Saint Jacques, is a formidable cardiologist, he got to the root of my problem where others had only given me a pill and told me to get more exercise. Doc, really cares, and knows his stuff too!
Verified patient
This Dr is exceptional. He has phenomenal technology to explain what he is talking about with the heart and he is emotionally consistent and empathetic and genuinely interested in his patients. I could not recommend him enough.
Verified patient
Dr.Saint-Jacques is a straight forward professional. He takes great pride in his work and does a great job at explaining issues to his patients. I look forward to my follow-up appointment.
Verified patient
This place was dirty,very dirty and was a very weird experience. I would never return here. the dr was kinda cool tho but didn’t feel satisfied with his opinion definitely need a second.
Very professional respectful and helpful
I love Dr. Saint-Jacques. He's always very direct in his delivery and extremely kind. He ensures that he's in the business of helping at all costs and that's always comforting.
Verified patient
Hopeful and positive!!!
Verified patient
I highly recommend Doctor Saint-Jacques very thorough and gives patient great understanding of the heart. You feel positive because of his energy. Compassion and care. My only dislike is the wait time is very long. I waited several hours as a new patient. My second visit still a long wait.The free coffe is nice but wait is long.
Verified patient
The pride of Duke U (1 of the top Med School in USA) +Dr is Medical Professor+ radio Med star with 25 yrs experience. He spent 30 mins examing me and discussed my issues+ his 3D computer of the heart taught me more in 5mins about the heart than I knew my entire life- a true professional get there early as people are willing to wait afterall nothing more important than your heart.
Verified patient
Everyone at the office was super nice. They treated me with respect and professionalism. I would recommend this office to everybody.
Verified patient
I made my appointment for 9:45 for a pacemaker check and Dr. Saint-Jacques did not arrive in the office until after 11:30. The front desk did not tell me until after an hour that they don't do pacemaker checks on that day even though when I made my appointment, I specifically said that's what I was coming in for. The doctor is very personable and knowledgable but I waited too long to be seen and the front desk was very dismissive of my appointment.
Great professional and caring
When I finally saw the doctor he was very nice. However, my appointment was for 10 AM. At 10:45, I asked the receptionist how much longer the wait would be, and she said "the doctor is 2 blocks away." I said "my appointment was at 10" and she replied, unapologetically, "yes, the doctor starts at 10 but he is a running a few minutes late." "A few minutes" turned out to be an hour an a half, since when he finally arrived, it turned out someone else had had an appointment for 9:30. I suggested that someone could have let the patients know in advance if the doctor was running an hour and a half late (and had not even shown up at the office yet), and the receptionists seemed really confused by this idea. After I finally saw the doctor, he wrote me a referral to get an X-Ray, but forgot to sign it, which meant I had to bring it back to him and then bring it back to the X-Ray place. Again, this doctor was nice, but horribly disorganized, apparently-- which, beyond being incredibly frustrating and inconvenient, makes it hard to really trust him as a doctor. If he forgets to sign a prescription, what other "details" might he overlook? If he shows up an hour and a half late for work, in what other ways might he be irresponsible and inconsiderate?
Dr Saint-Jacques is excellent. He make sure to make the consultation comfortable, explains in detail is observations and is treatment options. Fantastic The only problem is the wait. The staff and the doctor has to work on appointment time. We will see the doctor again, but if we have to wait more than one hour we may have to reconsider.
Verified patient
It was my very first visit so I didn't have anything in regard to expectation. The staff was very personable and pleasant, as was Dr. Saint-Jacques so I can't really complain. Everyone was very helpful. However, the wait was very long (and the funeral march playing in the waiting room was kind of morbid - need to be more careful with that Spotify playlist!).
Verified patient
Great doctor, great staff - very kind, helpful and knowledgeable. Small office, which led to a longer wait time. But not unbearable.
Verified patient
I will not be seeing this doctor again. They make appointments but will have you wait well over an hour to be seen. Even for small things that can be done by the nurses. If you don’t already have a heart condition, this place will help create one by raising your blood pressure because of their unprofessionalism.
Verified patient
awful
It was a pleasure to have a doctor take the time to really assist me in understanding the potential medical problem with an actual replica of the heart and how it functions.
Verified patient
I feel as though they care about you here.
Verified patient
I was very delighted. He provided New information that will help to diagnosed my true underlining problem. He is very adept in his field.
Verified patient
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Frequently asked questions

Which hospital is Dr. Henock Saint-Jacques affiliated with?

Dr. Henock Saint-Jacques is affiliated with The Mount Sinai Hospital and NYU Langone Health.

What practice does Dr. Henock Saint-Jacques work with?

Dr. Henock Saint-Jacques works with Harlem Cardiology On Madison Avenue.

Where is Dr. Henock Saint-Jacques's office located?

Dr. Henock Saint-Jacques's office is located at 1787 Madison Ave, New York, NY 10035.

Which board certifications does Dr. Henock Saint-Jacques have?

Dr. Henock Saint-Jacques is certified by Cardiovascular Disease (Internal Medicine).

What are common reasons for patients to see Dr. Henock Saint-Jacques?

Dr. Henock Saint-Jacques frequently sees patients for Cardiology Consultation , Cardiology Follow Up , High Blood Pressure / Hypertension, Ultrasound, and Vertigo. You can see other visit reasons for Dr. Henock Saint-Jacques on their profile.

What languages does Dr. Henock Saint-Jacques speak?

Dr. Henock Saint-Jacques speaks English, French, Spanish, and Creole (Haitian).

How do patients rate Dr. Henock Saint-Jacques in reviews?

65 patients have reviewed Dr. Henock Saint-Jacques. The overall rating for this doctor is 4.18/5. They have a 4.45/5 rating for bedside manner and a 3.12/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›Harlem, New York, NY Cardiologists›Dr. Henock Saint-Jacques, MD, FACC

Henock Saint-Jacques does not participate in Zocdoc to offer online booking at this time.