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Qualifications and Experience
*******DR. JONES IS NO LONGER TAKING NEW PATIENTS WITH BLUE CROSS BLUE SHIELD OR EMPIRE BCBS INSURANCE PLANS************
Dr. Jones graduated with honors from Smith College and completed her medical school training at Cornell University Medical College. Her internship in General Surgery and residency in Otorhinolaryngology were completed at the Hospital of the University of Pennsylvania. She received fellowship training in Pediatric Otolaryngology at the Children's Hospital of Boston/Harvard Medical School. Dr. Jones is an Associate Professor of Clinical Otorhinolaryngology at the New York Presbyterian Hospital/Weill Cornell Medical Center.
Dr. Jones has written numerous articles and lectures frequently. She was Director of Pediatric Otolaryngology at the New York Hospital for the past eight years. She is an Executive board member of the American Society of Pediatric Otolaryngology and has served as an Advisory Member to the National Institute of Health. She is a fellow of the American Academy of Pediatrics as well as a fellow of the American College of Surgeons. She has been elected to New York Magazine and the Castel and Connelly Guide to the best doctors in the Northeast for the past six years. Her practice emphasizes the treatment of children and adults with diseases of the ear, nose and throat. Her special interest include the medical and surgical treatment of sinus disease in adults and children.
Verified Patient Reviews
Dr. Jones was both warm and attentive. This was by far the best doctor experience I have had in NYC.
After multiple visits to my 15 month old daughters pediatrician and no answers, I'm glad to have requested an ENT referral and after some search found Dr. Jones. Not only she's very pleasant to talk to but she was really good with my daughter. We have a plan of care in place and I'm very satisfied with our first visit.
I was seen within 10 minutes ofenteringthe office and completing my paperwork. She was very thorough and explained the entire plan of care. I will definitely be seeing her again.
It was our first time in the office and it was a good experience.
Made a nice day even nicer with her smile and professionalism.
The check up was thorough and she listens.
Dr. Jones is a wonderful doctor. She is kind, caring and methodical in her approach, and does not rush to judgement or treatment. She takes her time with each patient and has a terrific, calming manner with kids and our 10-year old daughter loves seeing her. Would highly recommend for those looking for an excellent pediatric ENT doctor.
Dr jones asked the right questions so that we can figure out what was wrong with me.
This was my first visit with Dr Jones. Dr Jones was great. she was easy to talk to, listened when I spoke. She came with a very high recommendation and I concur. Her office staff were all friendly, personable and professional.
She clinically great. Personable, warm, engaging. The fact that she was 45+ late for a 9:15 appointment was appalling.
She was very warm with my daughter and had a great bedside manner. I highly recommend her.
She is very professional and a good diagnostician.
Dr. Jones was wonderful! She was extremely kind, caring, and knowledgeable. The wait to be seen was only 12 minutes, which seemed reasonable considering how busy the office was! I would highly recommend Dr. Jones to everyone!
It was amazing the Dr and her staff are awesome!
Excellent and very kind
She is awesome - one of the best doctors we've seen. Worth the wait.
I have known Dr Jones for many years. She is a great doctor--warm, thorough, careful, smart, and caring.
Dr. Jones is great! She has wonderful bedside manner, she took time to listen to my concerns or answer any questions and explain everything. The wait time was about 15 minutes.
The wait time was only about 5 minutes probably due to the fact that I had an early morning appointment so there was no backlog of patients. Dr. Jones was friendly and was quick with the appointment while ensuring she covered all necessary details like asking about my medical history, what my concerns were and recommending the right tests. I'm scheduled to go back for a follow up in a few weeks.
Dr. Jones is just what I want in a doctor: professional, friendly, informative, and caring. I like that she is thorough while making the appointment casual and social. She's very sweet and someone I enjoy seeing!
Dr. Jones is very knowledgable and profesional. My daughter has surgery performed on her adenoids. The entire surgery and follow-up were amazing. I highly recommend Dr. Jones and her staff.
Dr. Jones is professional and a great diagnostician!
Fantastic doctor! She puts kids and parents at ease. Totally worth it to get my daughters ear checked thoroughly. She had some instruments to look in her ear, evaluate the strength of her ear drum and look up her nose with a scope and with no stress, no tears, no pain. The exam took 15 minutes in the exam room, clear plan was given and it was totally worth it!
She is great as always. But always such a long wait.
My child has seen Dr. Jones for a few years now. She continues to want us to follow-up after she removed his tonsils and adenoids at 3 years. She has been fantastic with him and he never dreads going to her office.
Dr. Jones performed my 3rd sinus surgery. Although she primarily works with children, I'm glad that I selected her as my ENT. She has a very kind way of dealing with people, and my recovery time was much less than my 2 prior surgeries. She treated me with absolute kids gloves and I'm very grateful for the work that she did for me.
Very nice and extremely thorough. I will definitely be returning for follow-up visits.
Excellent experience all round
Very satisfied. Dr. Jones handled my condition efficiently and pleasantly.
After waiting 45 minutes for my follow-up appointment, I was expecting far more satisfaction than I left with. I saw Dr. Jones for maybe 10 minutes (most of which, I reiterated everything I told her in our first meeting) and then was sent away wondering why she had me come back in the first place. She is perfectly nice and seems to know her topic well, but it'd be nice not to be rushed after waiting for so long.
she cares so much about her patients!!! her excellent bedside manner. I used her for my daughter and now i am using her for my son and myself!! she does not rush to do surgery or else it is necessary. She puts her patients before her own interests. If you need another doctor for your issue she will recommend another doctor
Dr. Jones was wonderful: efficient, friendly, and very knowledgable. I trust her diagnosis and her plan for fixing my issues! The wait was about 35 minutes, but that is the only downfall.
She is an excellent doctor!!!
Dr. Jones is AMAZING!
The doctor was very professional and took care of my issue.
I trust Dr. Jones and value her medical opinion. The only huge drawback to her practice is the wait time. It's always insane. Fact of the matter is that she sees a lot of children and they just take longer to tend to. I can deal with it but definitely an inconvenience.
Dr. Jacqueline Jones was very thorough and reassuring. We left her in a better spirit.
She is the best. No nonsense. Efficient.
Very professional. This was a simple follow up visit from an out of state primary care visit. Was debating whether I needed to follow up. Was glad I decided to. Dr Jones put me at ease that everything was healing as expected.
Dr Jones is everything one could wish for: Super-smart, experienced, skilled and incredibly kind. She makes use of intelligent technology to give a right-on-the-money diagnosis. I feel better already!
Very nice. Great bedside manner. Quick to diagnose.
Dr. Jones was lovely. Usually I don't NYC doctors but she was warm and friendly and explained everything to me.
I have only good things to say about this visit. Waiting area was plesent and Dr. Jones was lovely!!
She was great. I only had to wait 10 minutes from my appointment time and the doctor did a great job cleaning out all the build up in my ear.
I wish all doctors were like her. She is an exceptional and extraordinary doctor. The experience exceeded expectations from start to finish.
Dr. Jones is the best . She took her time to answer my questions. She put me at ease. Just a great experience .
Excellent in every way, from office to doctor experience. I will definitely go back and recommend her.
My only complaint is the wait time is often long at Dr. Jones' office. However, her level of care and ability to answer questions and assuage concerns is fantastic. She helped with my sinus issues when no one else had been able to!
Excellent Doctor and staff, She was quick, caring, mindfull and very informative.
Dr. Jones is an excellent doctor! She put my daughter at ease and treated my daughter exceptionally well ! Dr. Jones spent quality medical time with my daughter and I'm very pleased with the service provided by Dr. Jones.
Dr. Jones was fantastic. She sees a lot of children, so unfortunately the waiting room is filled with a bunch of unruly kids whose parents seem somehow incapable of controlling, but she was GREAT.
Dr Jones was very attentive. She entered the room with a smile, greeted me and apologized for the wait which was less than 10 minute. Very informative. And the staff were very polite. I highly recommend.
Excellent service. Wait time was minimal. Definitely recommend this practice.
I will get an appointment for my daughter too.
Friendly, very smart, extremely efficient. A great doctor.
great doctor with excellent interpersonal skills. but too expensive, a lot of procedures.
Dr. Jones is awesome. It is very obvious that she knows her stuff. She diagnosed the problem ran a quick test to confirm (while I was there) and the test confirmed she was spot on. Even though I had to wait a little while, it was obvious that that was unusual as her staff kept apologizing for the wait, which wasn't that long anyway.
Excellent bedside manner. Great location no wait time
Excellent. My visit with Dr Jacqueline Jones was the single-best doctor experience I've had. She was thorough and decisive. No unnecessary tests, just a thorough check and a confident diagnosis. A colleague of hers offered me nutrition advice and when I asked Dr Jones for an alternative to the prescription she'd offered me, she gave me a natural remedy. Oh wait, and her staff called me to follow up! There should be more doctors and doctors' practices like this one. A great experience.
Great experience, very welcoming, put me at ease right away.
The doctor seems knowledgeable, but waited an hour and a half to be seen for 10 minutes.This was the first visit, but I hope in the future I am seen at the appointment time and the staff can be a bit more considerate and apologetic if running late.
Waited far too long, but she and staff were great
She is very professional. She polite and has a calm and welcoming aura. Here staff was very professional and polite.
Absolutely pleased. Great bedside manner very professional and her staff was equally terrific. Her staff seems to follow Dr Jones's lead - friendly - professional and just really nice.
Very down to earth, personable. Real. A sense of humor! She came highly recommended and am not disappointed. I would definitely use her again, and recommend her.
Professional and on time. Very pleased with the quality of the treatment.