Dr. James Zelch, MD

Primary Care Doctor

Book an Appointment

Choose your insurance
Loading...
Choose your insurance
Loading...
No Results
What's the reason for your visit?
Illness
1224 W 14 Mile Rd, Clawson, MI, 48017
25429 Van Dyke Ave, Center Line, MI, 48015
33316 Plymouth Rd, Livonia, MI, 48150

Qualifications and Experience

Education

Hospital Affiliations

Languages Spoken

Board Certifications

In-Network Insurances

Specialties

Professional Statement

James Zelch is a friendly and inviting primary care doctor treating his patients in Center Line, Livonia, and Clawson, MI. Dr. Zelch is certified by the American Board of Family Medicine. He is affiliated with the Beaumont Hospital system in Royal Oak and Grosse Pointe. He is currently available to his patients at the Ace Medical Centers, where he serves as the medical director. Dr. Zelch completed his medical degree at the University of Michigan. He then completed his family medicine residency at Northwestern University. Dr. Zelch provides thorough and detailed exams and procedures to his patients, including pap smears, annual gynecological exams, anti-aging treatments, allergy consultations, and bone density measurements, among various others. He provides care for patients experiencing daytime sleepiness, alcoholism, addiction and substance abuse, asthma, and arthritis.

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Excellent. Everyone there was helpful and Dr. Zelch is totally there to help!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

He was nice and friendly very professional

Overall Rating
Bedside Manner
Wait Time

Saturday appointments with a PCP? Can't beat that.

Overall Rating
Bedside Manner
Wait Time

I've been here a few times and thought I would write this so others can have a better idea when making a choice regarding who they wish to entrust with their care. The experience is subpar. This is not to say that there is bad medical care or that they hand out the wrong drug. What I mean is that you will experience considerably more frustration and time wasted relative to an average medical clinic. The staff are polite but unhelpful: they will not be rude to you but at the same time you might spend a few hours waiting because they mixed the schedule, or you may have to drive half an hour to another clinic to pick up a prescription because they made a mistake on your labs. The doctor himself will spend little time with his patients and does not have very good bedside manners, to the point of being unprofessional. It's hard not to notice the indifference when interacting with the staff; this is a private clinic and it seems as though Dr Zelch is content with his current patient base so he (and by extension his staff) are not concerned with patient satisfaction. I've only stayed so far because I travel frequently and it would have been too much of a hassle to switch providers. However, this changed when I noticed a tendency to order unnecessary tests by Dr Zelch, tests which are not wrong to order, but ethically in a gray zone. What I mean is that when a physician orders a test, she/he needs to compare the cst of the test to the potential value of information it provides. When a test is ordered even though the physician already knows the results, all that does is leave the patient with a bill, even though that test has no effect on their care. This is a very basic tenet of healthcare which is lacking at this clinic. I'm not saying that there's something terrible going on here, I'm just saying that when you are choosing a provider, you may want to consider other options.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

The staff was very unprofessional and rude. I was told to have my kids picked up and or I had to reset my appointment due to a physical being mandatory and then sat naked in a paper gown and was never looked at simply spoke to from across the room. The doctor made jokes about how he wouldn't be able to figure out what was wrong with me and then simply tried to prescribe me 5 medications for depression, anxiety, and muscle relaxers??!! I then was escorted to a counter to receive a plastic drinking cup with my name written on it for a urine sample and then when done was Rudely told to place my OPEN cup next to the 7 others on the counter that were simply being contaminated by the air and everything in it. Oh and did blood work I see for a drug abuse screen yet prescribed me controlled substances lmao that I said I wouldn't take and never have. Then after waiting 30 minutes in the lobby to "check out" which was nothing just a visit summary I had to pay $30 for being 15 mins late in the beginning for my daughters appt and I was to follow and she never even was seen.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Rude staff at the front desk. They seem to randomly turn off the phone so they dont need to answer it. Nurse didn't seem qualified. They made me wear a hospital gown for my physical. This has never happened in my life. Dr. seemed a little creepy. He order an MRI for my knee as I had asked. The day of the MRI comes a few weeks later and I get a call from the hospital explaining that no MRI was yet authorized by the doctor's office. I call up the office and they tell me the insurance denied coverage. I call up blue cross and they have no record of any MRI requests. I call the doctor's office again and they said I need to talk to Crystal. I eventually get her on the phone and explain the situation. She then tells me that no insurance will pay for an MRI without physical therapy. She refused to put in the MRI request with Beaumont. This sounds backwards, and Blue Cross does not agree with this statement. Due to Dr. Zelch's lazy and inept staff, I now must start the process over in order to get an MRI ordered.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Didn't seem to want to hear what I was trying to tell him. Seemed to only care about collecting the money

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

That results in his staff are so friendly I feel comfortable going there and knowing that all my questions will be answered makes me feel very happy that I chose this practice

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

It was horrible and he's the worst doctor I've ever seen. He's not compassionate, friendly, or accurate.

Overall Rating
Bedside Manner
Wait Time

Had some issues with paperwork but the staff went out of their way to make sure that it was resolved. Very courteous and professional

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very friendly; as well as his staff! :)

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Everything was fine besides the waiting

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very Pleasant and accommodating staff.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I thought the staff was excellent! I thought i was gonna have to reschedule for issues with my insurance, thankfully they were able to keep my appointment. The nurse who did my EKG was very friendly. Dr Zelch himself was very professional and listened to my concerns and made sure I was prescribed the appropriate medications. Definitely keeping him as my pcp.

Overall Rating
Bedside Manner
Wait Time

This doctor is clearly running a pill mill. Does not listen to patients or actually treat them instead he will prescribe the meds of your choice.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I had to wait more than 2 hours to see the doctor.

Overall Rating
Bedside Manner
Wait Time

This Dr is a Jerk.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very thorough and pleasant. Evening hours limited

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

it was good he did what I wanted him to do

Overall Rating
Bedside Manner
Wait Time

Waited with hours in the waiting room before just leaving. Waiting room was freezing and cramped. Terrible espierencr

Overall Rating
Bedside Manner
Wait Time

He was nice, professional, but he was very busy and I waited for. Long time 90 minutes before I saw him.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

good energy, friendly personable staff. comfortable experience all around

Overall Rating
Bedside Manner
Wait Time

I have been seeing this physician for over a year. He is rude and short (he does not even look at you). It seems like they are just in it for the money. Staff and quality of care are the worst I have ever experienced (I work for a physician). I will never go there again!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Caring physician who listened to what I had to say about my health concerns.

Overall Rating
Bedside Manner
Wait Time

Dr was great. Front office staff was not very friendly.

Overall Rating
Bedside Manner
Wait Time

The waiting room is like a sauna and smells horrible! It's not clean at all. The receptionist is a joke has 3 or 4 cell phones in front of him and taking calls on all of them. Opens the drawer to get me some paper work and there's s half eating McDonald's sandwich laying there in the same drawer is the paperwork they are handing out to people. Also the place is run down. I come here for a ear infection. So I get called back. And I tell him what's wrong. And the nurse (male) nice guy As I'm sure he's just following doctors orders. Wants to check my sugar. Wants to take blood from me. Wants me to pee in s cup. And wants me to get undressed from the neck down and put a gown on! For a ear infection??? I refused everything except check my sugar. Told them I had to leave. Got my insurance cards and left. Called my insurance company and told them what a joke this place was and what they wanted to do. They made note of it if they Bill me for other than what was done. This place is a disappointment! Plus I tried to call this place for 3 days and got a recording about how they were experiencing high call volume and to try back later. Lie!!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

It was a bit of a wait because he is that good. You will have to wait to see him but he is very good.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Doctor and staff all made me feel comfortable and kept me at ease. All of my concerns were addressed to my satisfaction. I was really disappointed with the waiting room, and the length of time I waited for my appointment. The waiting room is so small, you have no choice but to sit close enough to be able to smell the person next to you, and I had to wait more than an hour after my appointment time. I've waited longer for doctors who don't give a shit, so I still recommend him. Just be prepared for a long wait.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

The staff was so wonderful! I was seen pretty fast and felt like my concerns were actually treated as concerns.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very professional and attentive.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Doc was very nice. Seems like a good guy. Lady out front was very busy but very professional. It's a good crew, give'em a try if you need to see a doctor!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Very knowledgeable, informative and sympathetic. Clearly communicates the plan. Treated my suffering on the spot and laid out a long-term, objective plan (not just what some paper says to do). Highly recommended!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I read a lot of bad things about this dr before going there and was pretty nervous about it, but when I got there, I was at ease, everyone is friendly, we always wish each other good day, weekend, but I have I have to say...the things I read were incorrect....don't believe everything you read.....

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Great service and communication!!

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

Dr. Zelch is great and his staff were really nice.. I will definitely be going back.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

It was disappointing. Staff was rude and unprofessional. Have a terrible migraine and my experience and how I was treated as a patient was quite upsetting and even infuriating. I won't be back.

Overall Rating
Bedside Manner
Wait Time

The staff was completely rude, and very disrespectful and recommended that I switch them as my primary care physician or I would not be seen, which makes no sense to me at all.

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

I had my first appointment with Dr. Zelch today and was very pleased with my visit! I found Dr. Zelch to be very easy going yet attentive and professional. Outstanding bedside manner! He took time in listening to all of my medical questions and concerns and discussed how we will go about addressing them. He seemed like a genuinely caring and kind human being who is dedicated to helping others. In addition, he and also had a good sense of humor! Short wait time, friendly staff, excellent Doctor. I think I found my new PCP!

Overall Rating
Bedside Manner
Wait Time

Very unprofessional girls that work in this office they act like your presence is bothersome to them, last thing I want to deal with after waiting over 3hours at the appointment twice! I will never go back ever

(Verified Patient)

Overall Rating
Bedside Manner
Wait Time

The doctor is super attentive to patients needs and very thorough. He was always smiling and cheerful.

Zocdoc Find a Doctor Michigan Detroit Doctors Clawson Doctors Dr. James Zelch - MD