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I’ve been in practice in Central Texas since 1995 and am proud of the care I’ve provided to thousands of patients of all ages in the Austin area. I believe experience is one of the most important characteristics in the make-up of a doctor. By listening to a patient’s symptoms and providing a thorough examination and then obtaining the appropriate test, a physician can make a life-changing contribution to their patient’s health.
Verified Patient Reviews
I have been really pleased with Dr. Austin from the pre op CT scan , and blood work all the way through to the aftercare. He also got me into surgey a week after my CT report was done.
Our wait time was 10 min. The place wasn't too crowded. All the staff were nice and you could tell that Dr. Austin has a very friendly and familiar relationship with the staff. After getting into the room, it didn't take long before Dr. Austin attended us. He was very straight to the point without being curt. Very friendly and professional.
I was really please to have Dr. Austin do my Fess and turbinate reduction surgery. I met with him twice before and I knew exactly what was going on. I got a surgical date right away. Surgery went off without a hitch. HIs follow ups were very informative and a little painful (debridement). He is a specialist and a surgeon. I have heard complaints that he is rude and runs behind. He is not rude but he is not the person to come to if you think you have an ear infection. Running behind at the downtown location every once in a while is not his fault and also to be expected from a booming population growth. I was glad to see that not one complaint was for services rendered. I have worked with doctors for years, I felt very comfortable with him doing my surgery. I love the online booking app the office has. I also really like his staff, they were very patient with me :). My insurance has him classified as the No. 1 ENT in Austin and told me they only have positive feedback. So that's my 2 cents. Leslie
Short and to the point. Fixed my ear infection after only 2 appointments and gave me tips on preventing subsequent infections. Would use again for future needs.
Quick and easy appointment and no long waits. Very professional services.
Very professional, very knowledgeable, friendly staff
I was in a lot of pain when entering office with what turned out to be a middle and inner ear infection. The doctor seen me right away and cleaned out my ear of disgusting build up and I felt instant relief. I was prescribed drops but could've cried I was so happy. Will always recommend this wonderful place to anyone!
I love coming here! Everyone is nice and professional. They have great bedside manners and are awesome at what they do!
The staff was very helpful and everyone was super nice. Dr. Austin was professional and efficient, but not stiff. He did the diagnostics and ordered the test that I expected him to. I was suitably impressed with my first visit.
They did not have my paperwork so had to fill it all out again
Highly recommend Dr. Austin and this location.
I was thoroughly impressed with Dr. Austin. The processes to set up an appointment and once I arrived at the office were seamless. The staff was very friendly. Dr. Austin listened well, took my concerns seriously, and spent time throughly explaining his impressions and plan. He also called me right away once he received my test results and let me know exactly what was going on. I will return to him for my ENT needs.
Very friendly and professional staff. Dr. Austin very knowledgeable and explained things clearly. Helped me understand my body better and reviewed my options for best health care.