Dr. Jorge Suarez, MD

Family Physician

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Illness
8090 Westheimer Road, Houston, TX, 77063

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Professional Statement

THIS CLINIC IS NOT AN E.R., A PAIN MANAGEMENT CLINIC NOR A MENTAL HEALTH FACILITY. WE DO NOT PRESCRIBE PAIN MEDICATION, ANTI-ANXIETY DRUGS OR ADHD MEDICATION. Dr. Jorge Suárez has provided his community in Houston, TX with both FAMILY PRACTICE and URGENT CARE for MINOR EMERGENCIES for two decades. Dr. Suárez practices a health care model that benefits patients and insurance companies, serving as a Primary Care Physician to many patients with and without insurance at a low cost. Patients in need of urgent care for minor emergencies can see a doctor quickly, and patients as well as insurance companies do not have to pay a high premium for urgent care as they would in the hospital E.R. Our Urgent Care can verify insurance within one hour at the most, as compared to the hours-long waiting periods in hospital E.R.s. We have flexible hours and weekend and walk-in appointments. Dr. Suarez will see you today!

Zocdoc Awards

Verified Patient Reviews

(Verified Patient)

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It takes ver much time to see the doctor and leave the clinic .. 5 hours for regular consulatation is way to much.

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Made an appointment online and they did not have any of my information on file. The wait time was extremely too long. Several patients left due to the wait even with appointments setup. I went in just for a general consultation (no complaints or requests). The front desk is not knowledgeable of insurance charges and charged me the wrong copay amount due to it being "the weekend" even after I explained the correct amount........ Not going back!

(Verified Patient)

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Had a medical emergency come up but it wasn't serious enough for the ER. So I was really happy to see he had same day appt. I made my appt and went in an he even saw me before my scheduled time.

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He is an excellent doctor, however it has been 3 hours already since my appointment time. It really doesn't matter what time the appointment is, please expect to wait for your turn just as it would be in an emergency too however this is only a doctors visit.

(Verified Patient)

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Was very professional and courteous

(Verified Patient)

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Don't go there! Doctor was LATE! I waited over an hour and left!

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Dr Suarez was nice and professional. Admin staff could use some help

(Verified Patient)

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First things this doctors office was an urgent care!! I had an appointment at 5 he did not get there until after 7 why!? (I had to ask) "because he was gone on lunch!" Unprofessional ! I booked my appointment for a well woman's exam as well as an std screen because I try to go every six months and it's been six months! Well needless to say he argued with me asking why I wanted a std screen! He also told me that he would give me a screen only if I provide a reason . I told him I'm sexually active and that's what your supposed too do. He still wasn't convinced. He made me uncomfortable and I no longer want to proceed with the visit and I left! That was a waste of my time . Never again!

(Verified Patient)

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Horrible experience. I was very ill and when Dr. Suarez saw me to tell me I had pleurisy, I started crying. Mind you, I had been very ill with a severe respiratory infection and had already been to the emergency room. I also see a behavioral specialist. So, when I started crying, because I was so tired and stressed from being so sick, he said " you're really messed up you should go back to your old GP and see your behavioral doctor. What a jerk. I'm not an idiot. I had been sick for almost 3 weeks and he acted and treated me like I was the problem. Never recommend or return. Awful and ridiculous. Plus, no one seemed to know what they were doing and the dr. Treated me like I was coming to him for pain medication. Wow.

(Verified Patient)

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They took really good care of my needs , great service and friendly enviroment . Thank you im on my way to a better recovery .

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Excelente, pero muy alto el costo.

(Verified Patient)

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Good

(Verified Patient)

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Dr.Suarez is very friendly ,spend time with me he is very knowledgeable.I like his staff.thank you Dr. Saurez

(Verified Patient)

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Dr Jorge Suarez was very professional in his approach and was happy that he ran a number of tests and gave me medication to relieve my severe coughing and congestion. I was particularly pleased in the fact that I received a chest X-Ray as I am much relieved now that I know what the problem is and will now learn how to manage that problem.

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My visit was ok. Staff was very knowledgeable , doctor also. The only thing was the wait time I waited 50 mins to get seen by the doctor for less than 2 mins BUT he did solve my problem.

(Verified Patient)

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Dr. Suarez is awesome! Great staff, too! :)

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Be sure to ask for an itemized bill. I came in on the weekend, which be warned is three times the rate of the week (same for after 5pm). He also had me come in again on the next day and wanted to charge me for it being the weekend again and a different visit. Lots of other sketchy business, he's being submitted to the Better Business Bureau from me at least. ONLY GO IF SUPER URGENT YOU WILL BE PAYING AN ARM AND A LEG! Also yelled at his nurse in the room with us, because she contradicted his reasoning for why we were paying what we were! Also waited for 1 hour in lobby besides having appointment; then 3 hours in room because "a guy broke his leg" (chipped bone, and told us this, super confidential right) although we heard him walk out on crutches an hour into waiting. Not most horrible visit ever, but stressful and tiring, left with a headache, thanks Doc.

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He was very nice and straightforward. He treated me like a human being instead of a number. He was genuinely concerned.

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The front desk had no clue an appointment was made. Very unprofessional.

(Verified Patient)

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Dr Suarez was great and office staff good too. Only downfall was they did not accept my insurance. Still worth the money.

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He was way too many patients to handle. Made a 1:30 appointment. I arrived at 1:00. Finally out the door at 4:00PM. When they put me in the room, I even had to wait there for another hour. Just let me wait outside another hour next to the TV instead of putting me in there so damn early. Then the doc finally shows up and starts chatting with the door wide open for all to hear. It was funny because I personally had to stand up and close the door.

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I heard the doctor taking a personal call while I was waiting in the room for 30 minutes. I would not recommend going to him if you are on your lunch break.

(Verified Patient)

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Dr. Saurez was wonderful, patient and very knowledgeable. I know ill be back. Excellent doctor.

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I don't recommend

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Dont go here! The front desk is rude, antagonistic and unprofessional, even in the prescence of the doctors(who turn a blind eye as if condoning the attitude) They project an image of wanting to get into your pocket at all cost fast!! Avoid this practice if want to be treated effeciently and with courtesy!

(Verified Patient)

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I don't mind the facility, I would just recommend that they keep the patient's informed of their wait time. Most of us are pretty understanding when things happen.

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The doctor obviosly knew what he was doing. Although it took hom 90 minutes to attend to my needs which is extremly disappointing.

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Would have better luck going to Mexico for medical care.

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Front staff was rude, and initially sent me away before understanding how my insurance worked.

(Verified Patient)

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Dr. Suarez has a highly personable and caring approach.

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He doesn't care about patients, he's just there to make him money and prescribe medicine that is not necessary

(Verified Patient)

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never again!

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