What patients are saying
Overall rating
4.87
Average wait time
4.75
Bedside manner
4.67
“First time seeing Dr. Shi and she was great. Went to her with a (still potential) broken nose. I very much appreciate that she took the time to hear me out and understand my concerns. The appointment did not feel rushed in the slightest. She also clearly explained the hypothetical next step scenarios. Would recommend. ”
Cory H.September 10, 2025
“Super easy and pleasant experience. She was knowledgeable and answered all my questions. I definitely felt comfortable continuing with her.”
Timothy W.June 16, 2025
About Dr. Lucy Shi
Dr. Lucy L Shi is a double-board certified Facial Plastic & Reconstructive Surgeon practicing at Lenox Hill Hospital– Northwell Health in New York, NY. She has expertise in a wide range of aesthetic and reconstructive procedures of the face and neck. These include rhinoplasty, blepharoplasty, facelift, in-office rejuvenation procedures, as well as skin cancer reconstruction, facial trauma repair, facial reanimation procedures, and gender-affirming surgery for the face. A meticulous surgeon, she strives to provide the best cosmetic and functional outcomes for every one of her patients.
Raised in New York City, Dr. Shi graduated with honors from the University of Pennsylvania and obtained her medical degree from Emory University. She completed residency training in Otolaryngology/Head & Neck Surgery at the Ohio State University followed by advanced fellowship in Facial Plastic & Reconstructive Surgery in Seattle, WA. She is double board-certified in Otolaryngology/Head & Neck Surgery and Facial Plastic & Reconstructive Surgery and serves as Assistant Professor at the Zucker School of Medicine.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
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UnitedHealthcare
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Office locations
Northwell Health Plastic Surgery - Western (1 of 3)
36A E 36th Street, Suite 200, New York, NY 10016
Northwell Health Plastic Surgery - Western (2 of 3)
9 West 67th Street, New York, NY 10023
Northwell Health Plastic Surgery - Western (3 of 3)
110 East 59th Street, Suite 10A, New York, NY 10022
1 of 3
Education and background
Practice names
Hospital affiliations
- Lenox Hill Hospital
Board certifications
- American Board of Otolaryngology - Head and Neck Surgery
Education and training
- Medical School - Emory University, Doctor of Medicine
- Ohio State University, Residency in Otolaryngology - Head and Neck Surgery
- Virginia Mason Medical Center (Fellowship)
Languages spoken
- English
Provider's gender
Female
NPI number
1700310356
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
4.75
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
30 reviews
Most relevant
Only provides Botox as treatment. Clearly only to make an upsell.
Less than 1 year agoInitials hidden
Front desk staff was amazing! Doctor was great also.
August 27, 2025Portia A.Verified patient
First time seeing Dr. Shi and she was great. Went to her with a (still potential) broken nose. I very much appreciate that she took the time to hear me out and understand my concerns. The appointment did not feel rushed in the slightest. She also clearly explained the hypothetical next step scenarios. Would recommend.
September 10, 2025Cory H.Verified patient
Super easy and pleasant experience. She was knowledgeable and answered all my questions. I definitely felt comfortable continuing with her.
June 16, 2025Timothy W.Verified patient
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June 9, 2025Zvi S.Verified patient
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March 27, 2025Robert I.Verified patient
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December 4, 2024Sarah M.Verified patient
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How soon can I make an appointment with Dr. Lucy Shi?
Generally, Dr. Lucy Shi has appointments available on Zocdoc within 1 week. You can see Dr. Shi's earliest availability on Zocdoc and make an appointment online.
Is Dr. Lucy Shi accepting new patients?
Dr. Lucy Shi generally accepts new patients on Zocdoc. You can see Dr. Shi's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Lucy Shi accept my insurance?
Choose your insurance plan to verify if Dr. Shi is in-network.
Can I make an appointment with Dr. Lucy Shi online?
Yes, you can make an appointment online with Dr. Shi using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Lucy Shi affiliated with?
Dr. Lucy Shi is affiliated with Lenox Hill Hospital.
What practice does Dr. Lucy Shi work with?
Where is Dr. Lucy Shi's office located?
Dr. Lucy Shi has 3 office locations in New York, view full addresses on Dr. Shi's profile.
Which board certifications does Dr. Lucy Shi have?
Dr. Lucy Shi is certified by American Board of Otolaryngology - Head and Neck Surgery.
What are common reasons for patients to see Dr. Lucy Shi?
Dr. Lucy Shi frequently sees patients for Anti-Aging Treatment, Botox Treatment, Nose Problems, Nose Surgery, and Plastic Surgery Consultation. You can see other visit reasons for Dr. Lucy Shi on their profile.
What languages does Dr. Lucy Shi speak?
Dr. Lucy Shi speaks English.
How do patients rate Dr. Lucy Shi in reviews?
30 patients have reviewed Dr. Lucy Shi. The overall rating for this doctor is 4.87/5. They have a 4.67/5 rating for bedside manner and a 4.75/5 rating for wait time. You can read individual reviews and ratings on their profile.