Dr. Mark Golden, MD, FACS

Ophthalmologist

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General Eye Consultation
875 N. Michigan Avenue, Suite 1550, Chicago, IL, 60611

Qualifications and Experience

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Professional Statement

We treat every patient as if we were taking care of a member of our own family. That starts with an exam with no waiting. The office is conveniently located inside of the John Hancock Center on North Michigan Avenue. There is always a fresh cup of coffee, a hot cup of tea or a soda and snacks. Doctor Golden gives his full attention to each patient ensuring that he has answered every person’s questions and they receive a complete explanation of the problem and the best treatment. Whether it be an appointment for glasses and contacts or desire to receive Botox and fillers, his nearly 30 years of experience gives him a chair side manner which usually receives 5 stars. Same day appointments are available for emergencies.

Zocdoc Awards

Verified Patient Reviews

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office is a little outdated and it's a bit of an odd setup but the staff was friendly and very knowledgeable.

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Was seen almost immediately which was nice. It felt a little bit like the appointment was rushed with not a lot of communication from the doctor other than "everything looks good". For a 20-25 minute appointment, I certainly paid an arm and a leg for "everything looks good" and a new Rx. He also told me my glasses were out of style. In general it was a satisfactory experience, but nothing more.

(Verified Patient)

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Amazing customer service! Will be returning.

(Verified Patient)

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Dr. Golden was great. He was able to diagnose and treat my dry eyes. I will be returning to him for my yearly check up.

(Verified Patient)

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Dr. Golden's office staff and colleagues are friendly and efficient. Dr. Golden quickly explained what was going on with my issue, and provided succinct tips in care and eye accessories. It was a great visit!

(Verified Patient)

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I was seen right away, and the entire staff including Dr. Golden were very nice and professional.

(Verified Patient)

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OMG, this doctor was thorough! Professional manner, yet very approachable. Responded promptly to all questions and went over every detail of exam and treatment plan. Consulted with his technician with every procedure thebyechnician did. Really took his time with every patient. Had referrals at his fingertips. I am more than pleased! Highly recommend this doctor, especially if you are having the vision problems consistent with age.

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I was not a fan of his bedside manner. I felt like his assessment was rushed

(Verified Patient)

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Dr Golden runs his practice efficiently, calmly and with a personalized approach I have not seen elsewhere. It was my first visit for both my mother and son eyes to be tested for vision and evaluating their visual health. It was insightful to see how he interacted with a young teen and an octogenarian with reassurance and encouragement.

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Professional

(Verified Patient)

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Really an amazing experience. As a physician, it is tough to exceed my expectations and Dr. Golden's office did so. Very courteous and knowledgeable staff. Dr. Golden listened to my complaints (which is a rarity in medicine) and provided me with options to best treat my condition. I recommend him highly.

(Verified Patient)

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Very good staff

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Dr. Golden and his staff were very nice and I would go back, especially based on the excellent treatment I received. Although I did find a couple of pairs of eyeglasses that I liked, the selection of the eyeglasses were a bit , limited, expensive, dated and less than desirable.

(Verified Patient)

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Staff was professional and thorough. Dr. Golden took his time to explain everyhting, which I appreciated.

(Verified Patient)

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I was very impressed with Dr. Golden. The staff was very nice. They explained everything as we went along.I think Nate is great. He makes you feel at ease.

(Verified Patient)

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First thing I noticed when Dr. Golden came in was that his fly was down...extremely awkward and uncomfortable. Dr. Golden did not really explain the procedures and tests he was doing; rather, he just jumped right into everything without explaining me what the tests were for and why he was doing them. He seemed a little bit out of it - I couldn't quite put my finger on why he seemed that way, but something about him gave me the feeling that he wasn't completely present. He was also older than I anticipated, so maybe his age is a factor in the way he does things.

(Verified Patient)

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I was halfway through my appointment before the schedule appointment start time. Very swift and competent appointment

(Verified Patient)

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Visit and everything is good. But they haven't given me a receipt. And they dont pick up calls. I had to go back all the way to their office to ask for a receipt and they didnt give a receipt to hand. He said that he would email me the next day

(Verified Patient)

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It was a good visit. Friendly staff.

(Verified Patient)

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Very pleased with my five-year-old's routine eye exam--all around. Thank You!

(Verified Patient)

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Everything was great. I will definitely go back.

(Verified Patient)

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His assistant seemed new, like she was still in training. Dr. Golden seemed like he was tired.

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Dr. Golden seems to be an accomplished ophthalmologist, but the way he interacted with me in the appointment was extremely disappointing. He did not introduce himself or shake my hand when he came in--simply came up to me without a word and did a few tests. He barely explained the issue he found with my eyes was caused, and it felt as though he was pushing me to get lasik surgery done because he talked to me about how contacts can cause you to go blind and other "scare tactics." Overall, the way Dr. Golden communicated with me was unprofessional and simply unhelpful. There are other skilled professionals I've gone to who put much more effort into ensuring their patients feel welcomed and understand every aspect of their situation.

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It was a great pleasure to visit with Mark Golden MD.... Very Pleasant Staff's That They Have, That Care Dearly For There Patients.

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It Was Excellent Services There I Got Seen Right Away The Staffs Is Very Polite And They Care For There Patients!!!

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I Had A Appointment at 9a.m. I Arrive A Quart Before My Appointment times and Staffs Was There Ready To work Beautiful Smiles Upon There Faces.

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It was the greater eye clinic that i have ever been to the building that it located in is very security and it very clean and it is in a nice area to go to... I felt very safe there.

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Great experience.

(Verified Patient)

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I really liked the doctor, however, I felt that the experience coming in was a little uncomfortable. There was no one at the front desk when I walked in and I was really confused if I was in the right place. The person who came out just said hello and I felt called to ask where do I go for an appointment? I wanted to feel more heard and seen as a patient rather than a prospective customer, which was the front environment felt like.

(Verified Patient)

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Worst receptionist ever Money seeking they proscribed treatment not covered by insurance and they know that Although there are a lot of alternative

(Verified Patient)

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Every thing about my visit was excellent. I mentioned to my mom that this was the best ophthalmology visit that I ever had. I would recommend to anyone.

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The Doctor himself is ok but lack on conversation with me. He did not explain the exams and which part would be about . All the time talked with his assistant. The reception is very hard sale their stuff. The price is much higher than other place. The feeling of been pushed to buy stuff is not right.

(Verified Patient)

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Got me in early and helped me out right away. Very nice staff and offices. Highly recommend.

(Verified Patient)

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The doctor was thorough and Kind The team was friendly and very helpful. I have an implant and I have been to Opthomologists all my life and this is my best experience.

(Verified Patient)

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This was a pleasurable unique experience. Atmosphere was peaceful, exam professional, staff courteous. Service overall was excellent.

(Verified Patient)

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Genius

(Verified Patient)

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I would recommend Dr. Golden to everybody! Him and his staff were extremely helpful.

(Verified Patient)

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Very competent, and professional. Very kind.

(Verified Patient)

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Very friendly and professional staff. I would definitely recommend to friends and family.

(Verified Patient)

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Dr. Goldman and his entire staff were wonderful. Helpful in every way. What an amazing office of professionals!

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