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Dr. Mark Golden, MD, FACS

Ophthalmologist

Professional statement

We treat every patient as if we were taking care of a member of our own family. That starts with an exam with no waiting. The office is conveniently located inside of the John Hancock Center on North Michigan Avenue. There is always a fresh cup of coffee, a hot cup of tea or a soda and snacks. Doctor Golden gives his full attention to each patient ensuring that he has answered every person’s questions and they receive a complete explanation of the problem and the best treatment. Whether it be an appointment for glasses and contacts or desire to receive Botox and fillers, his nearly 30 years of experience gives him a chair side manner which usually receives 5 stars. Same day appointments are available for emergencies.

In-network insurances

  • ACE
  • Aetna
  • Amida Care

Specialties

  • Ophthalmologist

Practice names

Board certifications

  • American Board of Ophthalmology

Education and training

  • Medical School - Saint Louis University, Doctor of Medicine
  • Saint Louis University, Residency in Ophthalmology
  • University of Chicago (Bachelor’s)

Professional memberships

  • American Academy of Ophthalmology
  • International College of Surgeons
  • American Society of Cataract and Refractive Surgery

Zocdoc awards

See you again
Rapid registration

Languages spoken

  • English
  • Spanish

Provider's gender

Male

NPI number

1134153760

Office locations

Doctors For Visual Freedom

875 N. Michigan Avenue, Suite 1550

Chicago, IL 60611

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Great doctor!
Source: Zocdoc
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He made visiting an ophthalmologist for the first time in my adult life relaxing and easy, was knowledgeable and reassuring throughout the exam, and his team of office staff are all super sweet, friendly, and helpful as well! I feel lucky to have found them!
Source: Zocdoc
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They try to hide a bunch of hidden fees with the final bill and they try to sell you a ton of extra things that are not needed. I didn't appreciate the attitude when asking questions. Will not be going back.
Less than 3 months ago
Source: Zocdoc
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I didn’t write this a year ago but horrible experience a year ago, doctor apologized and I was happy about that, then flash forward a year and having the same issues with the office staff being rude. NOT WORTH THE HEADACHE. Very frustrating.
Less than 6 months ago
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Great staff, great doctor.
Less than 6 months ago
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Dr Go lden is a very soft spoken man. I do not Think he appreciated my rapid fire questions. I have never worn glasses and was somewhat dissapointed that I am not a candidate for contact lenses. However I am acandidate for cataract surgery. He was very thorough. The high security of the Hancock building is also to be noted. Allow extra time.
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My entire experience with Dr. Golden was prime. The kind and friendly support staff deserve a separate review of their own! It takes a village. Thank you all!
Source: Zocdoc
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I think I was early, about an hour, to the appointment. They were so kind and fit me right in. The doctor and his staff were kind and helped handle the stress of seeing an eye doctor for the first time.I went in feeling worried and left feeling optimistic. What else could you ask for?
Source: Zocdoc
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Dr. was gentle and thorough.
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Rude staff. Made 2 visits with him for an sty in my eye. He put a steroid injection that did not help and was very expensive.
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office is a little outdated and it's a bit of an odd setup but the staff was friendly and very knowledgeable.
Less than 1 year ago
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Was seen almost immediately which was nice. It felt a little bit like the appointment was rushed with not a lot of communication from the doctor other than "everything looks good". For a 20-25 minute appointment, I certainly paid an armand a leg for "everything looks good" and a new Rx. He also told me my glasses were out of style. In general it was a satisfactory experience, but nothing more.
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Dr. Golden was great. He was able to diagnose and treat my dry eyes. I will be returning to him for my yearly check up.
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Amazing customer service! Will be returning.
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Dr. Golden's office staff and colleagues are friendly and efficient. Dr. Golden quickly explained what was going on with my issue, and provided succinct tips in care and eye accessories. It was a great visit!
Source: Zocdoc
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I was seen right away, and the entire staff including Dr. Golden were very nice and professional.
Source: Zocdoc
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OMG, this doctor was thorough! Professional manner, yet very approachable. Responded promptly to all questions and went over every detail of exam and treatment plan. Consulted with his technician with every procedure thebyechnician did.Really took his time with every patient. Had referrals at his fingertips. I am more than pleased! Highly recommend this doctor, especially if you are having the vision problems consistent with age.
Source: Zocdoc
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I was not a fan of his bedside manner. I felt like his assessment was rushed
More than 1 year ago
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Dr Golden runs his practice efficiently, calmly and with a personalized approach I have not seen elsewhere. It was my first visit for both my mother and son eyes to be tested for vision and evaluating their visual health. It wasinsightful to see how he interacted with a young teen and an octogenarian with reassurance and encouragement.
Source: Zocdoc
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Professional
More than 1 year ago
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Really an amazing experience. As a physician, it is tough to exceed my expectations and Dr. Golden's office did so. Very courteous and knowledgeable staff. Dr. Golden listened to my complaints (which is a rarity in medicine) and provided mewith options to best treat my condition. I recommend him highly.
Source: Zocdoc
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Very good staff
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Dr. Golden and his staff were very nice and I would go back, especially based on the excellent treatment I received. Although I did find a couple of pairs of eyeglasses that I liked, the selection of the eyeglasses were abit , limited, expensive, dated and less than desirable.
Source: Zocdoc
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Staff was professional and thorough. Dr. Golden took his time to explain everyhting, which I appreciated.
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I was very impressed with Dr. Golden. The staff was very nice. They explained everything as we went along.I think Nate is great. He makes you feel at ease.
Source: Zocdoc
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First thing I noticed when Dr. Golden came in was that his fly was down...extremely awkward and uncomfortable. Dr. Golden did not really explain the procedures and tests he was doing; rather, he just jumped right into everything without explainingme what the tests were for and why he was doing them. He seemed a little bit out of it - I couldn't quite put my finger on why he seemed that way, but something about him gave me the feeling that he wasn't completely present. He was also older than I anticipated, so maybe his age is a factor in the way he does things.
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I was halfway through my appointment before the schedule appointment start time. Very swift and competent appointment
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Visit and everything is good. But they haven't given me a receipt. And they dont pick up calls. I had to go back all the way to their office to ask for a receipt and they didnt give a receipt tohand. He said that he would email me the next day
Source: Zocdoc
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It was a good visit. Friendly staff.
More than 1 year ago
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Very pleased with my five-year-old's routine eye exam--all around. Thank You!
Source: Zocdoc
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Everything was great. I will definitely go back.
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Dr. Golden seems to be an accomplished ophthalmologist, but the way he interacted with me in the appointment was extremely disappointing. He did not introduce himself or shake my hand when he came in--simply came up to me without a wordand did a few tests. He barely explained the issue he found with my eyes was caused, and it felt as though he was pushing me to get lasik surgery done because he talked to me about how contacts can cause you to go blind and other "scare tactics." Overall, the way Dr. Golden communicated with me was unprofessional and simply unhelpful. There are other skilled professionals I've gone to who put much more effort into ensuring their patients feel welcomed and understand every aspect of their situation.
More than 1 year ago
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His assistant seemed new, like she was still in training. Dr. Golden seemed like he was tired.
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It was a great pleasure to visit with Mark Golden MD.... Very Pleasant Staff's That They Have, That Care Dearly For There Patients.
More than 1 year ago
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I Had A Appointment at 9a.m. I Arrive A Quart Before My Appointment times and Staffs Was There Ready To work Beautiful Smiles Upon There Faces.
More than 1 year ago
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It Was Excellent Services There I Got Seen Right Away The Staffs Is Very Polite And They Care For There Patients!!!
More than 1 year ago
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It was the greater eye clinic that i have ever been to the building that it located in is very security and it very clean and it is in a nice area to go to... I felt very safe there.
More than 1 year ago
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Great experience.
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I really liked the doctor, however, I felt that the experience coming in was a little uncomfortable. There was no one at the front desk when I walked in and I was really confused if I was in the right place.The person who came out just said hello and I felt called to ask where do I go for an appointment? I wanted to feel more heard and seen as a patient rather than a prospective customer, which was the front environment felt like.
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Worst receptionist ever Money seeking they proscribed treatment not covered by insurance and they know that Although there are a lot of alternative
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Every thing about my visit was excellent. I mentioned to my mom that this was the best ophthalmology visit that I ever had. I would recommend to anyone.
Source: Zocdoc
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The Doctor himself is ok but lack on conversation with me. He did not explain the exams and which part would be about . All the time talked with his assistant. The reception is very hard sale their stuff. The priceis much higher than other place. The feeling of been pushed to buy stuff is not right.
More than 1 year ago
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This was a pleasurable unique experience. Atmosphere was peaceful, exam professional, staff courteous. Service overall was excellent.
More than 1 year ago
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Got me in early and helped me out right away. Very nice staff and offices. Highly recommend.
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The doctor was thorough and Kind The team was friendly and very helpful. I have an implant and I have been to Opthomologists all my life and this is my best experience.
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Genius
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I would recommend Dr. Golden to everybody! Him and his staff were extremely helpful.
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Very competent, and professional. Very kind.
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Very friendly and professional staff. I would definitely recommend to friends and family.
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He's great and quick.
More than 1 year ago
Source: Zocdoc
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