This doctor has no availability on Zocdoc.
Qualifications and Experience
****Dr Mark Syms is a specialist dealing ONLY WITH EAR ISSUES. Please schedule an appointment if you have any ear or inner ear problems. Attention all new patients, we will be calling to confirm your insurance prior to your visit. Please expect a call. Dr. Syms is one of the first physicians in the country to be board-certified in neurotology and a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life. Dr. Syms graduated with honors from Boston College with degrees in biology and philosophy before earning his medical degree from Jefferson Medical College. After completing his ENT residency training at Tripler Regional Medical Center in Honolulu, Dr. Syms did his fellowship training at the House Ear Clinic in Los Angeles,one of the world’s premier surgery organizations. Dr. Syms frequently gives lectures on neurotology locally, nationally and internationally and is an extensively published author. He is also a member of numerous professional organizations. Dr. Mark Syms was born and raised in Philadelphia. He is married with three children. In his free time, he enjoys movies, hiking and spending time with his family. Dr. Syms’ Honors & Affiliations President, Arizona Ear Center Director, Neurotology, Barrow Neurological Institute Director, Barrow Acoustic Neuroma Center, Barrow Neurological Institute Board Member, Desert Voices Oral Learning Center Past President, Arizona Society of Otolaryngology – Head and Neck Surgery
Verified Patient Reviews
Wasted 2 hours of my day if not longer only to be told the issue with my ear is that it won’t pop (obviously) and I can either A. “Try to pop it myself” or B. have a tube put in. When I asked him what exactly a tube is and how it works he acted like I was making him do something other than stand around a talk to his office staff. Then he tells me basically “I’m the one suffering not him so I need to decide what to do..” wow great way to make me feel better about my situation.
I thought everyone I saw was very professional and made everything clear as to what they were doing. Not much wait time. Dr. Syms was very informative as were the other technicians.
The entire staff was polite and so professional with just the right amount of kindness, all!
Very kind, knowledgeable and professional doctors. Excellent beside manner I've had in years.
Thorough and informative.
Okay, but I wish I could fill out all the forms online...like i thought I did for ZocDoc. When I arrived I found I had to rewrite all the forms because they said Zocdoc forms were different than theirs. Due to my medical issues it is almost impossible for me to write or print legally. I can type okay. I don't know if they can even read what I wrote, printed or signed.
Took a long time to see me. When he did see me, it felt rushed. Dismissed what I said and made me do ridiculous jaw exercises that did not help ears. I still have ear issues.
The office visit was great. The girls up front were very nice and helpful. I didn't have to wait to long to be seen. I initially saw the nurse practitioner and she was excellent and very personable. After her examination, she did have the doctor follow up with me. They explain the test that they ran and answered my questions. Due to my condition there wasn't much they could do to help but they did give me peace of mind and that will go a long way. The only thing I didn't like was a having to fill out more paper work when I arrived even though I filled out most of the stuff on Zocdoc. It wasn't a whole lot to fill out. Other then that minor inconvenience the office overall gets a 4.9 star from me.
Excellent procedures for removing ear wax from both ears
Very professional staff. My first appointment and I couldn't be more impressed. Dr. Syms was great.
I HAVE SEEN TWO OTHER DOCTORS FOR THIS ISSUE. DR SYMS HAD A HEARING TEST BEFORE SEEING ME AND ADVISED ME OF THE ISSUES TREATMENT. HIS STAFF IS GOOD TO WORK WITH.
Dr. Syms was wonderful. He was very professional, personable and took plenty of time to address my concerns. The young man who did my hearing check was also very nice and caring. There was confusion with the receptionist regarding the time of my appointment and whether the forms I completed on ZocDoc had been received. The appointment time issue was resolved quickly once she checked her records. Regarding the forms, I just completed them again. I would highly recommend Dr. Syms. He was able to quickly identify my needs. This was a huge relief to me as I have been to several others with no success.
He took time to talk to me about all the symptoms and competently came up with solutions. Personable and efficient.