Dr. Mark Syms, MD
Neuro-Otologist
2627 N. 3rd Street, Phoenix, AZ 85004
At a glance
4.68 stars (31 reviews)
94% are satisfied with this provider ·
Accepts 60 insurances
Aetna, BlueCross BlueShield, Cigna, Medicare, UnitedHealthcare, more+ ·
Has 20+ years of experience
Graduated from Thomas Jefferson University
Works at Arizona Ear Center
4.68
31 reviews
Bedside manner
4.6
Wait time
4.1
Recent reviews
I thought everyone I saw was very professional and made everything clear as to what they were doing. Not much wait time. Dr. Syms was very informative as were the other technicians.
More than 1 year agoBarbara L.Verified patient
Okay, but I wish I could fill out all the forms online...like i thought I did for ZocDoc. When I arrived I found I had to rewrite all the forms because they said Zocdoc forms were different than theirs. Due to my medical issues it is almost impossible for me to write or print legally. I can type okay. I don't know if they can even read what I wrote, printed or signed.
August 26, 2016Karl Z.Verified patient
Mark Syms does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Medicare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Swimmer's ear
Ear eustachian tube disorders
Chronic ear infection
Hearing loss and impairment
Swimmer's ear
Ear eustachian tube disorders
Chronic ear infection
Hearing loss and impairment
More about Dr. Mark Syms, MD
****Dr Mark Syms is a specialist dealing ONLY WITH EAR ISSUES. Please schedule an appointment if you have any ear or inner ear problems.
Attention all new patients, we will be calling to confirm your insurance prior to your visit. Please expect a call.
Dr. Syms is one of the first physicians in the country to be board-certified in neurotology and a national leader in hearing technology. After nearly two decades of experience treating ear problems, Dr. Syms has helped thousands of people improve their quality of life.
Dr. Syms graduated with honors from Boston College with degrees in biology and philosophy before earning his medical degree from Jefferson Medical College. After completing his ENT residency training at Tripler Regional Medical Center in Honolulu, Dr. Syms did his fellowship training at the House Ear Clinic in Los Angeles,one of the world’s premier surgery organizations.
Dr. Syms frequently gives lectures on neurotology locally, nationally and internationally and is an extensively published author. He is also a member of numerous professional organizations.
Dr. Mark Syms was born and raised in Philadelphia. He is married with three children. In his free time, he enjoys movies, hiking and spending time with his family.
Dr. Syms’ Honors & Affiliations
President, Arizona Ear Center
Director, Neurotology, Barrow Neurological Institute
Director, Barrow Acoustic Neuroma Center, Barrow Neurological Institute
Board Member, Desert Voices Oral Learning Center
Past President, Arizona Society of Otolaryngology – Head and Neck Surgery
Education & experience
Education
Medical School - Thomas Jefferson University
Tripler Regional Medical Center, Residency in Otolaryngology
House Ear Clinic, Los Angeles, Fellowship in Neurotology
Practice
Arizona Ear Center
Certifications
American Board of Otolaryngology
Neurotology (Otolaryngology)
Professional memberships
American Academy of Otolaryngology – Head and Neck Surgery
Background
Languages spoken
English
Spanish
Gender
Male
NPI number
#1255310462
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Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.10
Bedside manner
4.60
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
31 reviews
Most relevant
He took time to talk to me about all the symptoms and competently came up with solutions. Personable and efficient.
July 15, 2015Wendy K.Verified patient
Very professional staff. My first appointment and I couldn't be more impressed. Dr. Syms was great.
December 1, 2015Thomas C.Verified patient
Very kind, knowledgeable and professional doctors. Excellent beside manner I've had in years.
June 30, 2017Joybeth P.Verified patient
The entire staff was polite and so professional with just the right amount of kindness, all!
August 9, 2017Joy W.Verified patient
Service was excellent. Front desk very helpful. Linda was thorough!
More than 1 year agoDG
Excellent procedures for removing ear wax from both ears
February 17, 2016Gloria B.Verified patient
Everybody was very nice and helpful & professional.
More than 1 year agoTO
Wasted 2 hours of my day if not longer only to be told the issue with my ear is that it won’t pop (obviously) and I can either A. “Try to pop it myself” or B. have a tube put in. When I asked him what exactly a tube is and how it works he acted like I was making him do something other than stand around a talk to his office staff. Then he tells me basically “I’m the one suffering not him so I need to decide what to do..” wow great way to make me feel better about my situation.
November 27, 2017Sarah G.Verified patient
I thought everyone I saw was very professional and made everything clear as to what they were doing. Not much wait time. Dr. Syms was very informative as were the other technicians.
More than 1 year agoBarbara L.Verified patient
Took a long time to see me. When he did see me, it felt rushed. Dismissed what I said and made me do ridiculous jaw exercises that did not help ears. I still have ear issues.
January 23, 2017Maria A.Verified patient
Thorough and informative.
More than 1 year agoBlake R.Verified patient
Okay, but I wish I could fill out all the forms online...like i thought I did for ZocDoc. When I arrived I found I had to rewrite all the forms because they said Zocdoc forms were different than theirs. Due to my medical issues it is almost impossible for me to write or print legally. I can type okay. I don't know if they can even read what I wrote, printed or signed.
August 26, 2016Karl Z.Verified patient
The office visit was great. The girls up front were very nice and helpful. I didn't have to wait to long to be seen. I initially saw the nurse practitioner and she was excellent and very personable. After her examination, she did have the doctor follow up with me. They explain the test that they ran and answered my questions. Due to my condition there wasn't much they could do to help but they did give me peace of mind and that will go a long way. The only thing I didn't like was a having to fill out more paper work when I arrived even though I filled out most of the stuff on Zocdoc. It wasn't a whole lot to fill out. Other then that minor inconvenience the office overall gets a 4.9 star from me.
March 4, 2016Sylvester R.Verified patient
I HAVE SEEN TWO OTHER DOCTORS FOR THIS ISSUE.
DR SYMS HAD A HEARING TEST BEFORE SEEING ME AND ADVISED ME OF THE ISSUES TREATMENT.
HIS STAFF IS GOOD TO WORK WITH.
September 22, 2015Roger B.Verified patient
On time and very professional staff.
More than 1 year agoEC
Very good reception and a very good atmosphere.
More than 1 year agoCB
Fantastic, fast, succinct info & friendly.
More than 1 year agoSC
Very professional & curtious.
More than 1 year agoSB
Amazing, wonderful.
More than 1 year agoSH
I loved the staff! Everyone was kind, and made me feel comfortable in a troubling time in my life. Syms was professional, and caring. An all around pleasant visit.
More than 1 year agoCM
Dr. Syms was wonderful. He was very professional, personable and took plenty of time to address my concerns. The young man who did my hearing check was also very nice and caring. There was confusion with the receptionist regarding the time of my appointment and whether the forms I completed on ZocDoc had been received. The appointment time issue was resolved quickly once she checked her records. Regarding the forms, I just completed them again. I would highly recommend Dr. Syms. He was able to quickly identify my needs. This was a huge relief to me as I have been to several others with no success.
July 25, 2015Paula M.Verified patient
September 24, 2017Paul D.Verified patient
June 7, 2017Victoria L.Verified patient
January 25, 2017Janice M.Verified patient
More than 1 year agoInitials hidden
June 29, 2016Robyn B.Verified patient
June 6, 2016Stephanie O.Verified patient
More than 1 year agoInitials hidden
More than 1 year agoInitials hidden
October 2, 2015Rhonda B.Verified patient
What practice does Dr. Mark Syms work with?
Dr. Mark Syms works with Arizona Ear Center.
Where is Dr. Mark Syms's office located?
Dr. Mark Syms's office is located at 2627 N. 3rd Street, Phoenix, AZ 85004.
Which board certifications does Dr. Mark Syms have?
Dr. Mark Syms is certified by American Board of Otolaryngology and Neurotology (Otolaryngology).
What are common reasons for patients to see Dr. Mark Syms?
Dr. Mark Syms frequently sees patients for ENT Consultation, Ear Infection, Ear Pain, Hearing Problems, and Hearing Test. You can see other visit reasons for Dr. Mark Syms on their profile.
What languages does Dr. Mark Syms speak?
Dr. Mark Syms speaks English and Spanish.
How do patients rate Dr. Mark Syms in reviews?
31 patients have reviewed Dr. Mark Syms. The overall rating for this doctor is 4.68/5. They have a 4.6/5 rating for bedside manner and a 4.1/5 rating for wait time. You can read individual reviews and ratings on their profile.