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Qualifications and Experience
Patients: To expedite the process, when making an appointment with us, please provide your insurance ID number in the notes section. Our office will be contacting you if any additional information is required. Thank you. Dr. Charous grew up in Milwaukee, Wisconsin. He attended Cornell University for undergraduate, and holds his MD from the New York School of Medicine. He completed his residency at the Thomas Jefferson University Hospital in Philadelphia, Pennsylvania. He is an active staff member at St. Joseph's Hospital and Phoenix Children's Hospitals.
Verified Patient Reviews
Inept is a good word for his demeanor. He explained nothing and virtually only looked in my nose. No treatment whatsoever. Waited over a hour to see the doctor and was asked to come a hour early.
Dr. Charous is very thoughtful and thorough. I appreciated the time he spent with me and made me feel comfortable in allowing him to treat me.
Doctor was rushy. Deflected what I said I was feeling. Told me about a procedure to relieve air pressure then said he wasn't inclined to do it. Got frustrated when I would ask questions and when I requested that he do the procedure he seemed flustered. Which was a minor procedure that could be done on site in a couple minutes. THEN even though I checked through my insurance and this app that he was in fact in my service plan. My reg M.D sent the referral as well. Their billing rep had came in and said my insurance wasn't in my service and they tried calling and they got hung up on and that now they were closed. So if i wanted to do the procedure I would have to pay out of pocket and take the risk of my insurance not covering it. I left without any answers to my problems. Without any medicine without any explanation and a little less money in my pocket. This doctor is rated bad and I should have listened.
Strictly business hopefully next appt will be on time after the Dr saw me it went rather quickly
I liked everything about my visit except it left me confused as to what is next. I am supposed to have a hearing test, an allergy test, a sleep study and a follow up with Dr. Charous, but I left without scheduling any of them. So, I'm not sure how to proceed.
Very unorganized front office, waited over two hours to see doctor, they initially tried to reschedule me because of a scheduling error until I made a fuss. Felt doctor was pressuring us into having surgery. Overall, bad experience.
The staff is great. I made a little mistake and they took care of it with no problem. Dr. Charous was very nice straight to the point and he saw me right away I wasn't waiting on him forever. He explained everything to me and I really appreciated that because I have no clue about technical terms and things like that so so helpful. I feel safe and even got schedule for surgery right away.
Was a pleasant surprise to have a doctor listen to me and actually review all the documents I brought along. Together we figured out the underlying cause for my sinus issues and guess what-- I don't need more prescriptions to fix it or camouflage the symptoms.
Very pleased after we finally saw him
We are working toward a goal to find out what my issues are and resolve the problem... everything and anything in life that needs an answer can take time, so patience and knowledge is key...
I have a sore spot in my throat on the right side of my adams apple and I have been spitting small amounts of blood in the morning for about 3 months I told him and showed him the spot and he did not even feel my throat and he said he was not going to do a procedure to check that area. He did a scan through my nose which took less than 5 minutes and prescribed a nasal gel treatment for a bloody nose. I told him I never have blood through my nose when I blow my nose every morning. I feel this visit was a big waste of time and money.
Well he easily discovered my problem when months of doctor visits, medication, and a CT scan apparently couldn't so that's a good start.
He was wonderful! I would recommend him to all my family and friends. His other staff members were equally wonderful!
First time with this doctor, in general thought the visit went well. The wait was a little longer than we expected, but the staff was good and we felt that our concerns were addressed.
This was my first visit to Dr. Charous and I found him very personable. I felt extremely comfortable with him. His staff is very nice also. The wait time was longer than I anticipated.
Dr. Charous was very thorough In his exam.
Made my appointment online, and even got all the paperwork I needed e mailed to me. I Was able to fill it out at home,so when I got to my appointment I was in and out very quickly.
I felt he addressed my needs effectively in a warm, professional manner. I felt he understood what my symptoms are and gave me different options on how to approach them.
Being a first time patient I was pleased with his work. I have an underlying health condition that he took into account before treating me. He geniuely didn't want to mess up anything I had going on. I will see him again.
Overall great, first visit. The staff are friendly and courteous. I did have to wait a little but, nothing more than usual at a doctors office. Also orginal appoinment was rescheduled but they provided different days and times to help with the reschedule.
Dr Charous very professional, asked the necessary questions needed to evaluate my condition. I would definitely seek his medical again
I saw a practitioner
My visit at Dr Charlie' office was very pleasant and prompt. The Dr was very knowledgeable and patient with his explanations. The staff were polite and sympathetic to my daughter's feelings. I'd recommend anyone to visit this office.
very nice staff,very concern,
Callous and uncaring