Dr. Mercedes Castiel, MD
Gynecologist
353.1 mi · 355 E Grand Ave, Chicago, IL 60611
At a glance
4.77 stars (62 reviews)
95% are satisfied with this provider ·
Accepts 82 insurances
Aetna, BlueCross BlueShield, Cigna, UnitedHealthcare, UnitedHealthcare Oxford, more+ ·
Has 20+ years of experience
Graduated from University of Toronto Faculty of Medicine, Doctor of Medicine
Works at UChicago Medicine River East
2 office locations
4.77
62 reviews
Bedside manner
4.7
Wait time
4.6
Recent reviews
Dr. Castiel is very friendly and informative. She was straight to the point but also listened and cared about what I was saying. Great bedside manner and so friendly.
April 23, 2021Eva D.Verified patient
The doctor was very professional, the staff super nice and helpful and the installations are modern and well maintained.
More than 1 year agoInitials hidden
Mercedes Castiel does not participate in Zocdoc to offer online booking at this time
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Popular visit reasons
Annual Pap Smear / GYN Exam
Annual Physical
Birth Control / Contraception
Endometrial Biopsy
Gynecology Consultation
Menstrual Cramp(s)
Sexually Transmitted Infection (STI)
Vasomotor Symptoms
Annual Pap Smear / GYN Exam
Annual Physical
Birth Control / Contraception
Endometrial Biopsy
More about Dr. Mercedes Castiel, MD
Mercedes Castiel, MD, is a gynecologist with a specialized focus and expertise in cancer survivorship. Dr. Castiel is dedicated to helping her patients improve their quality of life and maintain physical and psychosocial wellbeing. Recognizing that her patients are not defined by a cancer diagnosis, her approach is to treat each patient as a woman first. She starts by addressing general gynecologic issues and concerns, then addressing cancer history or risk. Dr. Castiel emphasizes an individualized approach to treatment, because no two women experience an illness in the exact same way. She has experience in helping cancer survivors to maximize fertility options or manage menopause and sexuality.
Dr. Castiel’s extensive experience includes developing a program to meet the needs of women who have elevated cancer risk or a family history of cancer. She has particular experience in cancer risk associated with hereditary breast-ovarian cancer syndromes linked to genetic mutations, such as BRCA or a mutation associated with Lynch syndrome or Fanconi anemia. She also strives to make cancer risk assessment and management services available to all women.
Specialties & areas of expertise: Gynecology, gynecologic cancers, cancer survivorship, polycystic ovary syndrome, gene mutations, menopause, premature menopause, cervical cancer screening, cancer prevention, abnormal Pap smears, ovarian cancer screening, women’s health, breast screening for high risk patients
Education & experience
Education
Medical School - University of Toronto Faculty of Medicine, Doctor of Medicine
Practice
UChicago Medicine River East
Affiliation
The University of Chicago Medical Center
Certifications
American Board of Obstetrics and Gynecology
Background
Languages spoken
English
Gender
Female
NPI number
#1932184314
Mercedes Castiel does not participate in Zocdoc to offer online booking at this time
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Gynecologist
4.89575 reviews
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Dr. Monica Medrano, MD
Family Physician
4.85533 reviews
3.5 mi2418 N Ashland Ave, Chicago, IL, 60614
Next available: Apr 6
4.85533 reviews
3.5 mi2418 N Ashland Ave, Chicago, IL, 60614
Next available: Apr 6
Dr. Monica Medrano, MD
Family Physician
4.85533 reviews
2.5 mi1253 N Milwaukee Ave, Chicago, IL, 60622
Next available: Apr 6
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2.5 mi1253 N Milwaukee Ave, Chicago, IL, 60622
Next available: Apr 6
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Dr. Nadia Fayoumi, MD
OB-GYN
4.9770 reviews
1 mi200 S Michigan Ave, Ste 1550, Chicago, IL, 60604
Next available: Apr 22
4.9770 reviews
1 mi200 S Michigan Ave, Ste 1550, Chicago, IL, 60604
Next available: Apr 22
Dr. Aditya Vij, MD
Family Physician - Resident
5.005 reviews
3.5 mi1127 N Oakley Blvd, 2nd Fl, Chicago, IL, 60622
Next available: Apr 7
5.005 reviews
3.5 mi1127 N Oakley Blvd, 2nd Fl, Chicago, IL, 60622
Next available: Apr 7
Dr. Ebrahim Jafarzadeh Sheikh, MD
Family Physician - Resident
4.569 reviews
3.5 mi1127 N Oakley Blvd, 2nd Fl, Chicago, IL, 60622
4.569 reviews
3.5 mi1127 N Oakley Blvd, 2nd Fl, Chicago, IL, 60622
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.77
Wait time
4.62
Bedside manner
4.71
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
62 reviews
Most relevant
The doctor was very professional, the staff super nice and helpful and the installations are modern and well maintained.
More than 1 year agoInitials hidden
Great visit - Dr. Castiel was efficient, yet friendly. I felt completely comfortable despite being a new patient of hers.
More than 1 year agoKY
It was my first visit. I felt very comfortable with my nurse & Dr. Castiel. All my questions were answered.
More than 1 year agoBL
Very helpful visit. First time seeing Dr. Castiel, so we were getting caught up, but she had great advice.
More than 1 year agoAS
The office was friendly and welcoming and Dr Castiel was very attentive and thorough. Highly recommend!
September 10, 2019Charlotte D.Verified patient
Dr. Castiel was informative and courteous. She took the time to listen to my concerns.
More than 1 year agoKH
Great visit! Dr. Castiel answered all of my questions and truly listened to me.
More than 1 year agoRS
Very friendly and real. Easy to relax with her, even as a first time patient.
November 7, 2019Kristin L.Verified patient
Dr. Castiel was very good. Very nice, professional & caring.
More than 1 year agoJF
Dr. Castiel was fantastic. Very kind and professional!
More than 1 year agoAG
Dr. Castiel is very friendly and informative. She was straight to the point but also listened and cared about what I was saying. Great bedside manner and so friendly.
April 23, 2021Eva D.Verified patient
I feel like my main concern was ignored. I am still trying to get a prescription renewed that I Am about to run out of. I am trying to book another gynecologist so I can get this important medication to prevent me from going through the horror of UTI every 4 months. I have called the clinic and left message on their patient portal. I feel I am being ignored about an issue that is very serious to me. I am sure DR Castiel is extremely busy. And I can tell she is an excellent physician.
February 24, 2021Melissa M.Verified patient
don't go here if you've ever had an std - left the office crying, doctor was inconsiderate , didn't seem to take my concerns seriously, and didn't seem understand that some experiences with sex can be traumatic
February 5, 2021Initials hidden
Friendly staff, short wait time and the doctor had wonderful bedside manner. I also had blood drawn and that was painless and the front desk made sure I had all my next appts scheduled before I left. Glad I found this practice!
March 3, 2020Dominica S.Verified patient
The best OB that I ever seen
January 23, 2020Ana C M.Verified patient
I have a skin issue on my arms and breasts that the doctor commented on looked actively grossed out by and pressed for answers about in a very aggressive and uncomfortable way. I literally went home and cried. It had nothing to do with the gynecology appointment I had gone in for. Completely unprofessional and rude.
January 17, 2020Initials hidden
Dr. Castiel was very friendly and has excellent bedside manners. I like that she took an extra step to check all the boxes with my health.
May 1, 2019Chardonnay C.Verified patient
Very positive. Dr. Castiel was very thorough with my history and answered all my questions. I didn't feel rushed or brushed off.
More than 1 year agoJG
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April 19, 2021Mary P.Verified patient
April 5, 2021Danijela V.Verified patient
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August 14, 2020Linna L.Verified patientVideo visit
July 31, 2020Lilla M.Verified patientVideo visit
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March 12, 2020Catherine M.Verified patient
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February 6, 2020Hee Jae K.Verified patient
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January 23, 2020Thalia F.Verified patient
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January 7, 2020Cheryl W.Verified patient
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January 4, 2020Sofia K.Verified patient
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December 17, 2019Madeline J.Verified patient
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Which hospital is Dr. Mercedes Castiel affiliated with?
Dr. Mercedes Castiel is affiliated with The University of Chicago Medical Center.
What practice does Dr. Mercedes Castiel work with?
Dr. Mercedes Castiel works with UChicago Medicine River East.
Where is Dr. Mercedes Castiel's office located?
Dr. Mercedes Castiel has 2 office locations in Chicago, view full addresses on Dr. Castiel's profile.
Which board certifications does Dr. Mercedes Castiel have?
Dr. Mercedes Castiel is certified by American Board of Obstetrics and Gynecology.
What are common reasons for patients to see Dr. Mercedes Castiel?
Dr. Mercedes Castiel frequently sees patients for Annual Pap Smear / GYN Exam, Annual Physical, Birth Control / Contraception, Gynecology Consultation, and Sexually Transmitted Infection (STI). You can see other visit reasons for Dr. Mercedes Castiel on their profile.
What languages does Dr. Mercedes Castiel speak?
Dr. Mercedes Castiel speaks English.
How do patients rate Dr. Mercedes Castiel in reviews?
62 patients have reviewed Dr. Mercedes Castiel. The overall rating for this doctor is 4.77/5. They have a 4.71/5 rating for bedside manner and a 4.62/5 rating for wait time. You can read individual reviews and ratings on their profile.