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Dr. Natu MMbaga, MD

OB-GYN

Johns Creek, GA

Overall rating
4.8
Recent reviews
I arrived to the Northside’s campus around 1:30. I could not see the building they are located in so I calledthe office to inform them that I am here, but can not find the corresponding building number. I explained that I was next to the baby delivery & surgery building area. No one cared to try to help me find the right building. The person I spoke to just kept repeating “we are next to women’s health, I don’t know where anything else is”, “I would recommend getting out and asking someone else” ....... I decided to let it go and found the correct building myself. My appointment was for 2, but I made sure to arrive much earlier to find the office & fill out my paperwork. I had already uploaded my insurance information online to zocdoc days prior. When I got there they said that my insurance information was inactive. I knew there was no way that was possible so I called my father to verify (since I am under his insurance plan). It turned out that my insurance is very much active... I just had an old card with me & didn’t realize it. My insurance is the exact same coverage plan though and should have been able to be found...Anyway, my father sent over the up-to-date card to the admin’s email. This encounter took 10 minutes max and I had already quickly filled out my paper work. My father realized the woman at the front desk did not sound like she really knew what she was doing so he personally called the insurance company to verify everything himself. The insurance company confirmed that the info we provided them was 100% correct & we were all set- the phone call took him 5 minutes (something the admin staff should have done themselves, immediately & quickly). The office told me to wait and they will call me when they were doing processing it. I was waiting till 4 and I HADNT BEEN CALLED BACK YET!! The office was not busy at all and the 3 patients, who arrived after me, would be called, but I was still sitting there. It was obvious that either no one knew what they were doing with the administrative work or they just didn’t care to take care of it in a timely manner because why in the world would it take over 2.5 hours to process an insurance card & call back a patient!!? Seriously. Not only that but they only had 1 woman sitting at the front desk. So if she was on the phone and you had a question... you had to stand there for however long till she was done with her call. She (or any of the staff that would constantly walk by and see you standing there waiting) didn’t care a bit if they saw standing there for a long period of time not being helped. I’ve never had something like this happen or this long of a wait to simply be called back before. I was finally called back around 4:10 and continued to have waits in the room to even see the doctor. I could literally hear the doctor speaking outside to the staff, but it took until around 4:30 for her to actually come in to see me. Wait: 3 hours & counting. The doctor was plesant, but I did not feel fully comfortable speaking to her about any of my concerns. They did not count my appointment which was just to check my basic hormonal health/breasts & inquire about birth control towards a yearly checkup. So....I had to pay for the entire visit, out of pocket, at the end of the visit because they were going to determine it as a “”problem visit”” instead. Given that, I wanted to make sure that I mention everything/anything on my mind & actually get my moneys worth for the 10 minutes actually get to see the her. I began by mentioning some pain I have been feeling under my ribs/chest every time I breath that has been going on, on and off, for a while. I did have a minor fall on the ribs a while back, that could be the culprit, but the fall was not severe and so long ago that it could easily be something else, too. I started birth control around the same time that I started experiencing what I described & the symptoms were even more intensified while on it so I decided to stop the pill. I had read about so many young girls, like me, online getting blood clots (with no predisposed factors) that travel up to their lungs and it can cause very similar symptoms to what I have- pain in the chest/under ribs particularly when breathing. Rare, but happens way more than you think. Weather it was stupid to think that could have been the case for me or not, BC is not the safest thing & I wanted to feel fully confident that I wouldn’t be putting myself in any greater risk going on the pill again given this situation. The doctor spoke to me in a way as if I was stupid towards anything I would ask or for even thinking that. And responded sarcastically with, “the lungs are not down there”..... I was over it when I heard that. It was clear she didn’t get what I was saying or what I meant. I have a biology degree and my partner is a doctor/Surgery resident, I know where the lungs are....The key was that the pain happens in my chest/under the ribs every time I breath (the lungs). She also went on to say that the only way I could ever potentially actually have blood clot from BC would be with EXTREME pain not the kind I have now. There are people who die of blood clots or PE and show no symptoms at all or it only gets extreme when it’s too late! So that is definitely not always the case! The point is, yes it’s very unlikely that my precious BC could have caused me these adverse effects & I will be getting an X-ray soon for piece of mind..... but obviously I am not specialized in this field, no concern or question of mine should ever be responded to as if it was a stupid one. If am paying hundreds for a visit, I want to make sure I can express what I want comfortably & leave feeling at ease. Also, given the fact that my appointment was at 2 and I wasn’t even getting my blood sample until 5- I felt pressure to get out because they were all closing up/going home. I do have to mention the one fully good experience I had was with the nice woman at the end who took my blood. Other than that, I got to Northside at 1:30 and left close to 4 hours later. My entire day was gone. I had set aside max 2 hours for the app so I was late to the rest of my plans that day and no one even cared to give me a sincere apology or explanation for it. I’ve ever written a negative review for any office in my life, but this entire experience just left me feeling so unsatisfied.
I arrived to the Northside’s campus around 1:30. I could not see the building they are located in so I called the office to inform them that I am here, butcan not find the corresponding building number. I explained that I was next to the baby delivery & surgery building area. No one cared to try to help me find the right building. The person I spoke to just kept repeating “we are next to women’s health, I don’t know where anything else is”, “I would recommend getting out and asking someone else” ....... I decided to let it go and found the correct building myself. My appointment was for 2, but I made sure to arrive much earlier to find the office & fill out my paperwork. I had already uploaded my insurance information online to zocdoc days prior. When I got there they said that my insurance information was inactive. I knew there was no way that was possible so I called my father to verify (since I am under his insurance plan). It turned out that my insurance is very much active... I just had an old card with me & didn’t realize it. My insurance is the exact same coverage plan though and should have been able to be found...Anyway, my father sent over the up-to-date card to the admin’s email. This encounter took 10 minutes max and I had already quickly filled out my paper work. My father realized the woman at the front desk did not sound like she really knew what she was doing so he personally called the insurance company to verify everything himself. The insurance company confirmed that the info we provided them was 100% correct & we were all set- the phone call took him 5 minutes (something the admin staff should have done themselves, immediately & quickly). The office told me to wait and they will call me when they were doing processing it. I was waiting till 4 and I HADNT BEEN CALLED BACK YET!! The office was not busy at all and the 3 patients, who arrived after me, would be called, but I was still sitting there. It was obvious that either no one knew what they were doing with the administrative work or they just didn’t care to take care of it in a timely manner because why in the world would it take over 2.5 hours to process an insurance card & call back a patient!!? Seriously. Not only that but they only had 1 woman sitting at the front desk. So if she was on the phone and you had a question... you had to stand there for however long till she was done with her call. She (or any of the staff that would constantly walk by and see you standing there waiting) didn’t care a bit if they saw standing there for a long period of time not being helped. I’ve never had something like this happen or this long of a wait to simply be called back before. I was finally called back around 4:10 and continued to have waits in the room to even see the doctor. I could literally hear the doctor speaking outside to the staff, but it took until around 4:30 for her to actually come in to see me. Wait: 3 hours & counting. The doctor was plesant, but I did not feel fully comfortable speaking to her about any of my concerns. They did not count my appointment which was just to check my basic hormonal health/breasts & inquire about birth control towards a yearly checkup. So....I had to pay for the entire visit, out of pocket, at the end of the visit because they were going to determine it as a “”problem visit”” instead. Given that, I wanted to make sure that I mention everything/anything on my mind & actually get my moneys worth for the 10 minutes actually get to see the her. I began by mentioning some pain I have been feeling under my ribs/chest every time I breath that has been going on, on and off, for a while. I did have a minor fall on the ribs a while back, that could be the culprit, but the fall was not severe and so long ago that it could easily be something else, too. I started birth control around the same time that I started experiencing what I described & the symptoms were even more intensified while on it so I decided to stop the pill. I had read about so many young girls, like me, online getting blood clots (with no predisposed factors) that travel up to their lungs and it can cause very similar symptoms to what I have- pain in the chest/under ribs particularly when breathing. Rare, but happens way more than you think. Weather it was stupid to think that could have been the case for me or not, BC is not the safest thing & I wanted to feel fully confident that I wouldn’t be putting myself in any greater risk going on the pill again given this situation. The doctor spoke to me in a way as if I was stupid towards anything I would ask or for even thinking that. And responded sarcastically with, “the lungs are not down there”..... I was over it when I heard that. It was clear she didn’t get what I was saying or what I meant. I have a biology degree and my partner is a doctor/Surgery resident, I know where the lungs are....The key was that the pain happens in my chest/under the ribs every time I breath (the lungs). She also went on to say that the only way I could ever potentially actually have blood clot from BC would be with EXTREME pain not the kind I have now. There are people who die of blood clots or PE and show no symptoms at all or it only gets extreme when it’s too late! So that is definitely not always the case! The point is, yes it’s very unlikely that my precious BC could have caused me these adverse effects & I will be getting an X-ray soon for piece of mind..... but obviously I am not specialized in this field, no concern or question of mine should ever be responded to as if it was a stupid one. If am paying hundreds for a visit, I want to make sure I can express what I want comfortably & leave feeling at ease. Also, given the fact that my appointment was at 2 and I wasn’t even getting my blood sample until 5- I felt pressure to get out because they were all closing up/going home. I do have to mention the one fully good experience I had was with the nice woman at the end who took my blood. Other than that, I got to Northside at 1:30 and left close to 4 hours later. My entire day was gone. I had set aside max 2 hours for the app so I was late to the rest of my plans that day and no one even cared to give me a sincere apology or explanation for it. I’ve ever written a negative review for any office in my life, but this entire experience just left me feeling so unsatisfied.
Initials hidden · December 21, 2018
Love Dr. Natu! Saw her throughout my pregnancy. She always spent time answering questions. Never felt rushed. Definitely recommend her.
Love Dr. Natu! Saw her throughout my pregnancy. She always spent time answering questions. Never felt rushed. Definitely recommend her.
Erin H. · Less than 1 year ago

About Dr. Natu MMbaga

Dr. Mmbaga comes to Georgia from the New England region. She considers Tennessee home and is delighted to return south after spending the past several years in Connecticut, Rhode Island, and Massachusetts. She brings with her varied experience and an enthusiastic and approachable demeanor. Dr. Mmbaga completed her undergraduate degree in Biology and Chemistry at Middle Tennessee State University. She spent two years conducting and publishing research in Neuroscience prior to completing her Medical Degree at Meharry Medical College. During her Medical training, she spent time abroad working in OB/GYN clinics in Tanzania as well as health advocacy endeavors for the underserved here in the United States. In addition to her charitable efforts, she excelled academically. She graduated with high honors and was inducted to the Alpha Omega Alpha Medical Honor Society, a distinction bestowed upon only a small fraction of all medical students nationally. She attended OB/GYN Residency training at Yale, completing 4 years training at Yale New Haven Hospital. During that time, she published numerous articles in peer reviewed Journals and completed her training under some of the Nation’s leading experts in the field of obstetrics and gynecology. She was trained in various minimally invasive gynecologic techniques, including robotic surgery. Her interests and surgical skills earned her the AAGL Special Resident in Minimally Invasive Gynecology award at Yale. Dr. Mmbaga is board certified. She is a Diplomate of The American Board of Obstetrics and Gynecology and a member of the American Congress of Obstetricians and Gynecologists. She is a member of the American Association of Gynecologic Laparoscopists. A self-described “foodie”, Dr. Mmbaga enjoys dining with family and friends, travelling, and running during her spare time.

In-network insurances

  • Aetna
  • American Republic Insurance Company
  • Anthem Blue Cross

Specialties

  • OB-GYN

Practice names

Board certifications

  • American Board of Obstetrics and Gynecology

Education and training

  • Medical School - Meharry Medical College, Doctor of Medicine
  • Yale University, Yale-New Haven Hospital, Residency in Obstetrics and Gynecology

Zocdoc awards

Rapid registration
See you again

Languages spoken

  • English

Provider's gender

Female

NPI number

1770710865

Dr. Natu MMbaga's office locations

Modern OBGYN of North Atlanta, PC

10692 Medlock Bridge Rd, Suite 100-A

Johns Creek, GA 30097

Modern OBGYN of North Atlanta, PC

1800 Northside Forsyth Dr, Suite 360

Cumming, GA 30041

Patient reviews for Dr. Natu MMbaga

All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
I arrived to the Northside’s campus around 1:30. I could not see the building they are located in so I called the office to inform them that I am here, but can not find the corresponding building number. I explained thatI was next to the baby delivery & surgery building area. No one cared to try to help me find the right building. The person I spoke to just kept repeating “we are next to women’s health, I don’t know where anything else is”, “I would recommend getting out and asking someone else” ....... I decided to let it go and found the correct building myself. My appointment was for 2, but I made sure to arrive much earlier to find the office & fill out my paperwork. I had already uploaded my insurance information online to zocdoc days prior. When I got there they said that my insurance information was inactive. I knew there was no way that was possible so I called my father to verify (since I am under his insurance plan). It turned out that my insurance is very much active... I just had an old card with me & didn’t realize it. My insurance is the exact same coverage plan though and should have been able to be found...Anyway, my father sent over the up-to-date card to the admin’s email. This encounter took 10 minutes max and I had already quickly filled out my paper work. My father realized the woman at the front desk did not sound like she really knew what she was doing so he personally called the insurance company to verify everything himself. The insurance company confirmed that the info we provided them was 100% correct & we were all set- the phone call took him 5 minutes (something the admin staff should have done themselves, immediately & quickly). The office told me to wait and they will call me when they were doing processing it. I was waiting till 4 and I HADNT BEEN CALLED BACK YET!! The office was not busy at all and the 3 patients, who arrived after me, would be called, but I was still sitting there. It was obvious that either no one knew what they were doing with the administrative work or they just didn’t care to take care of it in a timely manner because why in the world would it take over 2.5 hours to process an insurance card & call back a patient!!? Seriously. Not only that but they only had 1 woman sitting at the front desk. So if she was on the phone and you had a question... you had to stand there for however long till she was done with her call. She (or any of the staff that would constantly walk by and see you standing there waiting) didn’t care a bit if they saw standing there for a long period of time not being helped. I’ve never had something like this happen or this long of a wait to simply be called back before. I was finally called back around 4:10 and continued to have waits in the room to even see the doctor. I could literally hear the doctor speaking outside to the staff, but it took until around 4:30 for her to actually come in to see me. Wait: 3 hours & counting. The doctor was plesant, but I did not feel fully comfortable speaking to her about any of my concerns. They did not count my appointment which was just to check my basic hormonal health/breasts & inquire about birth control towards a yearly checkup. So....I had to pay for the entire visit, out of pocket, at the end of the visit because they were going to determine it as a “”problem visit”” instead. Given that, I wanted to make sure that I mention everything/anything on my mind & actually get my moneys worth for the 10 minutes actually get to see the her. I began by mentioning some pain I have been feeling under my ribs/chest every time I breath that has been going on, on and off, for a while. I did have a minor fall on the ribs a while back, that could be the culprit, but the fall was not severe and so long ago that it could easily be something else, too. I started birth control around the same time that I started experiencing what I described & the symptoms were even more intensified while on it so I decided to stop the pill. I had read about so many young girls, like me, online getting blood clots (with no predisposed factors) that travel up to their lungs and it can cause very similar symptoms to what I have- pain in the chest/under ribs particularly when breathing. Rare, but happens way more than you think. Weather it was stupid to think that could have been the case for me or not, BC is not the safest thing & I wanted to feel fully confident that I wouldn’t be putting myself in any greater risk going on the pill again given this situation. The doctor spoke to me in a way as if I was stupid towards anything I would ask or for even thinking that. And responded sarcastically with, “the lungs are not down there”..... I was over it when I heard that. It was clear she didn’t get what I was saying or what I meant. I have a biology degree and my partner is a doctor/Surgery resident, I know where the lungs are....The key was that the pain happens in my chest/under the ribs every time I breath (the lungs). She also went on to say that the only way I could ever potentially actually have blood clot from BC would be with EXTREME pain not the kind I have now. There are people who die of blood clots or PE and show no symptoms at all or it only gets extreme when it’s too late! So that is definitely not always the case! The point is, yes it’s very unlikely that my precious BC could have caused me these adverse effects & I will be getting an X-ray soon for piece of mind..... but obviously I am not specialized in this field, no concern or question of mine should ever be responded to as if it was a stupid one. If am paying hundreds for a visit, I want to make sure I can express what I want comfortably & leave feeling at ease. Also, given the fact that my appointment was at 2 and I wasn’t even getting my blood sample until 5- I felt pressure to get out because they were all closing up/going home. I do have to mention the one fully good experience I had was with the nice woman at the end who took my blood. Other than that, I got to Northside at 1:30 and left close to 4 hours later. My entire day was gone. I had set aside max 2 hours for the app so I was late to the rest of my plans that day and no one even cared to give me a sincere apology or explanation for it. I’ve ever written a negative review for any office in my life, but this entire experience just left me feeling so unsatisfied.
Source: Zocdoc
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Dr. Mmbaga is great
Less than 1 year ago
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Very friendly and professional.
Less than 1 year ago
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Love Dr. Natu! Saw her throughout my pregnancy. She always spent time answering questions. Never felt rushed. Definitely recommend her.
Less than 1 year ago
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Very friendly and bedside manner great
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The doctor was very informative and thorough in explaining medical concepts in understandable terms. She also recommended a great generic multivitamin brand that I use till date. Overall I came out feeling confident and satisfied.
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She's has been my favorite gyno by far! I plan to stay with her! She answered all my questions, gave me tips and definitely goes the extra mile.
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She’s an amazing Doctor and I’m so glad I took the time to learn about her on Zocdoc instead of just going out on a limb and getting a doctor who is just there for the job. Dr. Natu caring andcompassion for the job makes you feel comfortable She’s amazing Thankyou Queen ??
More than 1 year ago
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I can say, hands down, that this obgyn is the best I have visited. She was kind, and took the time to address all of my concerns. I will definitely be returning for all of my obgyn needs!
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First visit, Dr is nice, professional, knowledgeable
More than 1 year ago
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Dr. Mary and her staff were absolutely amazing!
More than 1 year ago
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I wanted to give a five-star rating for the treatment that Dr. MMbaga provided. She was very friendly and took the time to listen to what I had to say. I have visited the Dr.'s office for follow up appointment andthe only disappointment was with one of the care-givers-Shalini, I am not sure what her exact designation is at the facility as she never cared to introduce herself before asking regular question. Here are my experiences with her: First visit: She walks in while the other Dr. assistant is taking my information and updating my medical history and takes over her, without even introducing her she starts asking questions (weird, the way she walks in takes over and shows such unfriendly behavior). 2nd encounter: She calls in to let me know my lab results and upon discussing the prescription assures me that she will call after confirming with the Dr. and the labs, she never calls and just sends the prescription to the pharmacy. 3rd encounter: On my follow-up visit again today she just walks up without any courtesy whatsoever and asks a few questions and leaves. I am wanted to make sure the reader understands that the services and treatment provided by Dr.MMbaga was excellent the only complaint I have is about her staff.
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Excellent physician! She actually takes time out to explain things to you. Very professional and friendly. Will recommend to my friends.
More than 1 year ago
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I have been looking for an obgyn i am comfortable with. That explains and have emphaty . she went above my expectations. She is wonderful!! Highly recommend ,
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She was so helpful. The staff was great.
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Great visit!
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Doctor MMbaga was very kind, gentle, courteous, and listened to all of my concerns. I'm very happy to have found this practice for my personal needs! The only reason my wait time was longer than average was because I was anew patient - others who were regular patients and arrived after me went in much quicker.
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Very quick and easy. I wasn't there long
More than 1 year ago
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Very good doctor!
More than 1 year ago
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My visit was awesome! The nurses were very polite and friendly. They were focused solely on me when I was speaking to them. The doctor was excellent, polite, and very nice. She was very attentive to my concerns, questions, and needs.She gave me a thorough explanaion of medical needs and was very informative. You will not regret visiting Dr. Natu!
Source: Zocdoc
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My visit with Dr. Natu was alright. It was a standard yearly exam and she covered all the basics. However, was told both at the front desk and when speaking to Natu that any other "concerns" would be billed as aseparate consultation (basically an additional visit). The receptionist gave me examples which included pelvic discomfort which should be included in the exam. That's how I was treated in the past when doing a yearly OB-GYN visit at other offices. It made me a little uncomfortable like I wasn't allowed to talk about anything other than the questions they asked me...even when they asked me if I had any other questions or concerns.
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Less than 6 months ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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More than 1 year ago
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ZocdocOB-GYNDr. Natu MMbaga, MD