Dr. Raymond Chai, MD

Dr. Raymond Chai, MD

Head & Neck Surgeon
615.4 mi · 10 Union Sq E, Ste 5B, New York, NY 10003

At a glance

4.90 stars (48 reviews)
98% are satisfied with this provider ·
Accepts 1 insurances
UnitedHealthcare, more+ ·
Works at Mount Sinai Beth Israel ENT/Head and Neck Surgery
Affiliated with Mount Sinai Beth Israel - Petrie Division
4.90
48 reviews
Bedside manner
4.9
Wait time
4.4

Recent reviews

The visit was great! Office is clean. Staff is friendly. I was taken at my appointment time and Dr. Chai was amazing!
Verified patient
Dr knows his stuff and He is very kind person.Other employee's are cool as well.nothing else should be mention.
Verified patient

Office location

Mount Sinai Union Square
615.4 mi · 10 Union Sq E, Ste 5B, New York, NY, 10003

Raymond Chai does not participate in Zocdoc to offer online booking at this time

Search similar providers

In-network insurances

UnitedHealthcare
UnitedHealthcare

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Thyroid and parathyroid surgery
Thyroid and parathyroid surgery

Other popular visit reasons

Abscess
Cancer Screening
ENT Emergency Visit
Neck Surgery Consultation
Swelling in Neck
Thyroid Consultation
Abscess
Cancer Screening
ENT Emergency Visit
Neck Surgery Consultation

More about Dr. Raymond Chai, MD

Dr. Raymond Chai is board certified by the American Board of Otolaryngology – Head and Neck Surgery. A graduate of Johns Hopkins and the University of Pittsburgh School of Medicine, he completed his otolaryngology residency at the University of Pittsburgh Medical Center. Dr. Chai then completed a fellowship in Advanced Head and Neck Surgical Oncology at the University of Pennsylvania, where he also served as a clinical instructor in the Head and Neck Surgery division. He is an Assistant Professor of Otolaryngology at the Icahn School of Medicine of Mount Sinai. He also serves as the Director of Head and Neck Robotic Surgery at Mount Sinai Beth Israel. Dr. Chai’s clinical expertise focuses on malignant and benign tumors of the head and neck, including the care of patients with cancers of the oral cavity, oropharynx, hypopharynx, larynx, paranasal sinuses, salivary glands, thyroid/parathyroid glands, and cutaneous malignancies of the head and neck. Having trained at the University of Pennsylvania with Dr. Gregory Weinstein and Dr. Bert O’Malley, Jr., the inventors of Transoral Robotic Surgery (TORS), Dr. Chai brings a broad experience with TORS as a minimally invasive approach to cancers of the head and neck. Dr. Chai has a special interest in the treatment of HPV-positive oropharyngeal cancer. He is also trained in all aspects of general ear, nose, and throat disorders. Dr. Chai is devoted to ensuring the longevity of his patients’ health and developing long-lasting relationships with them. He takes his time to understand symptoms and give correct diagnosis to ensure the continued health of all his patients.

Education & experience

Education

Medical School - University of Pittsburgh, Doctor of Medicine
University of Pittsburgh Medical Center, Residency in Otolaryngology
University of Pennsylvania, Fellowship in Head and Neck Surgery

Practice

Affiliation

Mount Sinai Beth Israel - Petrie Division

Certifications

American Board of Otolaryngology

Professional memberships

American College of Surgeons
American Academy of Otolaryngology – Head and Neck Surgery
American Thyroid Association
New York Head and Neck Society

Awards and publications

Castle Connolly Top Doctor
2017 Rising Star Super Doctors New York
2016 Rising Star Super Doctors New York
2015 Peter Schindler Memorial Award for Resident Teaching New York Eye and Ear Infirmary of Mount Sinai
2011 John J. Conley, MD Resident Research Award Triological Society
2008 Kenneth H. Hinderer Memorial Award for Otolaryngology University of Pittsburgh School of Medicine

Background

Languages spoken

English
Chinese (Mandarin)

Gender

Male

NPI number

#1558526814

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.90
Wait time
4.38
Bedside manner
4.90
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
48 reviews
Most relevant
Very good experience. Dr Chai listened closely and then moved quickly and thoroughly to identify & resolve my medical issue.
Verified patient
The visit was great! Office is clean. Staff is friendly. I was taken at my appointment time and Dr. Chai was amazing!
Verified patient
Upfront and professional. Referred me to another doctor (who was unfortunately terrible) but he tried his best.
Dr knows his stuff and He is very kind person.Other employee's are cool as well.nothing else should be mention.
Verified patient
Lots of paperwork upfront and repeating the paperwork verbally to the nurse. But everyone was very friendly.
Verified patient
Dr chai was very informative and professional. I strongly recoment this him. Oh and hes also very friendly.
Verified patient
Dr Chai was kind and thorough He was respectful and a good listener I would definitely recommend him
Verified patient
The doctor is top notch, his staff, or the staff of the hospital is very rude. Treat you like sh**.
Very pleased with the pointed questions, and the thorough examination of the initial consultation.
Attentive, considered and very warm! Extremely knowledgeable! It was a great experience!
Verified patient
It was an excellent set up. The team working there was very efficient and effective.
Verified patient
Everyone acted very concern about my well being and attended to my needs. Thank you !
Dr. Raymond was very attentive and Helpful. He explained right away my issue.
Verified patient
It was wonderful he was great concerned he listened and excuted the task
Verified patient
No nonsense and straight to the point. Perfect for me.
Verified patient
I was brought to the exam room about 5 minutes after filling out my forms. Both the nurses and Dr. Chai were top-notch—friendly, professional and efficient. I'd never seen an ENT before, but was having chronic sinus issues, and Dr. Chai was very patient and provided a helpful diagnosis. Highly recommend.
Verified patient
Dr. Chai is smart, friendly, he listens, he explains things clearly and his work as an ENT surgeon rivals any plastic surgeon. I needed my thyroid removed along with many cancerous nodules in my neck. This was a big surgery but thanks to his skill I now have a very small scar on my neck which I'm sure will disappear completely in time. He was just tremendous throughout the entire process. At the hospital early in the morning, checking in throughout the day and into the evening. I seriously wondered if he ever went home he was so attentive. This was my follow up appointment and I am happy to give Dr. Chai the very highest recommendation possible.
Verified patient
Today was the first time I met Dr. Chai. I've been dealing with chronic sinus problems and had to make an appointment ASAP. I'm glad I chose him. He went out of his way to check my nose & good news is I've never felt better. I can finally breathe!! Thanks Dr. Chai!
Verified patient
The Dr.Chai and every staff member I met/spoke with was on point! Friendly, responsive, professional, gave eye contact and were open to questions and concerns.
Verified patient
He clearly explained what was wrong with my throat. I feel confident in going to him for treatment. His staff was really nice and attentive.
Verified patient
Dr. Raymond Chai is great!!! He did his thing to fix my problem then explained why, what, when and how... Highly recommended!!!
Dr.Chai, was an excellent ENT physician. I had a severe ear infection, my ear was swollen and i couldn't hear out the same ear. Dr.Chai drained my ear as much as possible, then prescribed some fantastic drops and by the weekend (my appointment was Tuesday) my ear was good as new! I would definitely recommend him to others...
Verified patient
He is a very nice guy!
Verified patient
My visit with Dr. Chai was comfortable, the doctor easily communicated effectively to me as a patient and understood the nature of my visit.
Verified patient
I was dealing with a bad sore throat and hoarseness for over two weeks. Decided to go to an ENT Dr and after seeing all of the positive reviews for Dr Chai, I opted to make an appointment to see him. The Saff was very friendly and helpful. Dr Chai was also very friendly, thorough and respectful. He took the time to check out any potential issues and explained everything to me before he did it. I was very pleased with my experience and will definitely go back if/when I need an ENT Dr. Very highly recommended.
Verified patient
Dr. Raymond Chai is very nice.
Dr. Chai immediately put me at ease. He was friendly, informative, and quickly resolved my health issue. I would definitely recommend him.
Good
Pleasant demenor Very informative
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Verified patient
Frequently asked questions

Which hospital is Dr. Raymond Chai affiliated with?

Dr. Raymond Chai is affiliated with Mount Sinai Beth Israel - Petrie Division.

What practice does Dr. Raymond Chai work with?

Dr. Raymond Chai works with Mount Sinai Beth Israel ENT/Head and Neck Surgery.

Where is Dr. Raymond Chai's office located?

Dr. Raymond Chai's office is located at 10 Union Sq E, New York, NY 10003.

Which board certifications does Dr. Raymond Chai have?

Dr. Raymond Chai is certified by American Board of Otolaryngology.

What languages does Dr. Raymond Chai speak?

Dr. Raymond Chai speaks English and Chinese (Mandarin).

How do patients rate Dr. Raymond Chai in reviews?

48 patients have reviewed Dr. Raymond Chai. The overall rating for this doctor is 4.9/5. They have a 4.9/5 rating for bedside manner and a 4.38/5 rating for wait time. You can read individual reviews and ratings on their profile.

ZocdocHead & Neck SurgeonsDr. Raymond Chai, MD

Raymond Chai does not participate in Zocdoc to offer online booking at this time.