Dr. Robert Goetzinger, MD

Ophthalmologist

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General Eye Consultation
131 Upper Riverdale Road , Riverdale, GA, 30274
225 Country Club Dr. , Suite 160, Stockbridge, GA, 30281

Qualifications and Experience

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Board Certifications

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Awards and Publications

In-Network Insurances

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Professional Statement

The Goetzinger Eye Institute has two locations serving south metro Atlanta and the surrounding areas. We provide expert eye care for the entire family. Our services are affordable and competitively priced. Please visit our website at http://www.riverdaleeyes.com and register with My Online Clinic to fill out paperwork, send the Doctor a message, schedule an appointment and have access to your chart.

The Goetzinger Eye Institute welcomes new patients, so make an appointment today to meet with our experienced ophthalmologist and optometrists. We look forward to meeting you.

The Goetzinger Eye Institute specializes in:

Cataract Surgery (small incision)
Comprehensive Family Eye Care (over the age of 5)
Contact Lenses
Diabetic Retinopathy
Glaucoma Treatment
Laser Surgery (in office)
Optical Shop (full service)
Refractive Surgery Consultation
Retinal and Corneal Diseases
Ocular Allergy Test and Treatment
Wheelchair Accessible

Zocdoc Awards

Verified Patient Reviews

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friendly, no wasting time

(Verified Patient)

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Very personable

(Verified Patient)

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PROS: -appreciated same day appointment -friendly nurse staff CONS: -waited 25 mins before taken back by nurse (despite being on time) -Waited another 20 mins or so in patient room between nurse and doctor filled out "checkin documents" on Zocdoc in advance of appointment but then had to fill them in again by hand upon arrival -sent follow up question to office via messenger patient portal but no response

(Verified Patient)

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HE GIVES NEEDFUL IMFORMATION AND HONEST AND HELPFUL.

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Everything was fine except for the long wait.

(Verified Patient)

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Everyone was nice and welcoming. I already made an appointment for my daughter next week, I would definitely return

(Verified Patient)

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Great

(Verified Patient)

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This was a first-time visit to Dr. Goetzinger. His staff is amazing! Professional, friendly, and they kept me informed at each step of the exam and for follow up. I'll definitely recommend this team to others.

(Verified Patient)

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Visit went well. A lot of up-to-date equiptment

(Verified Patient)

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Service was great. Been a patient for years

(Verified Patient)

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It was a great experience.

(Verified Patient)

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Everything is always good with Docter Goetzinger

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Great. Need to have all appointment times & dates available to schedule. Earliest on zocdoc was 0840 when office opened at 0800 & no Saturday appointments shown when office is open On Sat.

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The other associates did most of the work. I spent significant time with the medical assistants but literally only maybe 5 min. with the doctor. Also, he seemed very knowledgeable which is great, but he lacks the ability to break it down in laymen's terms. He was pretty nice though and was patient enough to answer my questions, even if I didn't quite understand the meaning of his answers.

(Verified Patient)

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Very pleasant experience. I just wished that they had more frames to choose from.

(Verified Patient)

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Staff was polite and attentive. The doctor was very detail and knowledgable. I would highly recommend my friends and family.

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Receptionist is fantastic. Doctor is okay, spent less than five minutes on my eyes. Didn't apologize for seeing me an hour later. Facilities are dated.

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The technical operator was sooooo nice!!! She took great care of me. I was only with Goetzinger for 3 mins before he dismissed me because there was nothing else to examine. I hated that.

(Verified Patient)

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Dr. Goetzinger is very thorough and professional. He explains everything in detail. Will reccommend him anytime

(Verified Patient)

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Very thorough; best eye exam ever!!

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This was the most thorough eye examine I have ever had. Dr. Goetzinger explained the results of the numerous tests and sent me on my way until next year.

(Verified Patient)

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It was a great visit

(Verified Patient)

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It was great he is a real wonderful Doctor. He takes his time to make sure his job is done well and I love that about him.

(Verified Patient)

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My wait time was over an hour, the visit with the doctor was literally 10 minutes. There was no time for discussion because he was pushed to get to his other facility in Stockbridge, GA. In addition, his staff was covering equipment as if they was rushing him to finish the exam. This was not my 1st visit....he was very thorough. I don't recommend Saturday appointments unless you get there early.

(Verified Patient)

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The staff is great, but my appointment was at 10a, I was in their system for 12p, didn't like the wait time. Would have appreciated my appointment to be in the system correctly, the young man at the desk found the error and got me seen!

(Verified Patient)

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Great visit. Took a while with all the tests, but that's too be expected. I prefer thorough and long than sloppy and fast.

(Verified Patient)

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The waiting room was pretty crowded when we arrived at 2:30. The other patients in the waiting room were talking to each other that this office is always running behind because they book 2 appointments at the same time. I didn't realize how late they meant! After 2 hours and 1 minute, the dr finally came in, looked at my sixteen year old daughters eyes for less then a minute, never acknowledged my presence and was back out the door within 3 minutes! I understand that things happen (patients can be late and cause a backup, dr has personal emergency, etc..). I am a very forgiving person but the dr or his staff NEVER apologized for the 121 minute wait and I find this very unprofessional. To make matters worse, my daughter told me when the assistant took her out of the exam room to check the pressure in her eyes (i stayed in the exam room), my daughter saw the dr (she didnt know that was him at the time) relaxing in a chair, feet kicked up, head propped back and SLEEPING. My daughter did not tell me this until we got back in the car, I was completely floored! THey asked if I would like to schedule my appointment for next year....NO! Again, if one person would have apologized for the 2 hour delay, I would have never written this review. Not only will i not go back, i cannot recommend the dr for others.

(Verified Patient)

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Everyone was very nice and I feel like everyone was upfront about what insurance may and may not pay for so that I could make an informed decision. I did feel everything was a little rushed, but it was my first time going to an eye dr, so maybe this is normal, but then again, it did help us to be in and out and on with the rest of our day. I would go back again.

(Verified Patient)

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Staff was professional and friendly. Dr. Was VERY thorough. I appreciate that very much. Overall a good experience.

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The tech was very pleasant. The doctor was satisfactory. The wait time was very long. My appointment was at 10:30am but I didn't leave the office until 11:55am.

(Verified Patient)

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Great

(Verified Patient)

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Staff need to be more customer service oriented. Zoc Doc gave me one appointment time and the office had me for another appointment time that was much much later.

(Verified Patient)

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I was a little apprehensive about seeing Dr Goetzinger after reading some negative reviews. My experience could not have been better! I was able to schedule an appointment immediately on a Saturday, so I didn't have to miss work. The wait time was only about 20 minutes. The staff was friendly & welcoming. The assistant that performed most of my tests was very kind, patient, thorough, & answered all my questions. Dr Goetzinger has a wealth of knowledge & experience & performed a very thorough eye test/exam. He took the time to explain my options & answered all my questions. I had been experiencing eye problems for a long time & he was able to put my mind at ease. I have a follow up visit & know that the care I am receiving is THE BEST.

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I guess evetyone was tired because the staff were not fruendly. Dr. Gierzinger hardly spoke at all. I left the iffice duscouraged andfeeling like I'm blind. No one seemed fruendly enough to ask questions. I gave a follow up appiontnent at which time I will ask nany questions and expext to be treated more cordially.

(Verified Patient)

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My son was being seen,the doctor walk in and didnt say a word to me even after he was finish he didnt say a word to me and my son is a manner.

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It was the most intensive eye exam I have ever had. So glad I had these test. Had some sad but encouraging news.

(Verified Patient)

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Very thorough in each visit

(Verified Patient)

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Great

(Verified Patient)

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The visit was good. Dr. Goetzinger and I had a over the top talk about our childhood past-time.