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Dr. Robert Goetzinger, MD

Ophthalmologist

Professional statement

The Goetzinger Eye Institute has two locations serving south metro Atlanta and the surrounding areas. We provide expert eye care for the entire family. Our services are affordable and competitively priced. The Goetzinger Eye Institute welcomes new patients, so make an appointment today to meet with our experienced ophthalmologist and optometrists. We look forward to meeting you. The Goetzinger Eye Institute specializes in: Cataract Surgery (small incision) Comprehensive Family Eye Care (over the age of 5) Contact Lenses Diabetic Retinopathy Glaucoma Treatment Laser Surgery (in office) Optical Shop (full service) Refractive Surgery Consultation Retinal and Corneal Diseases Ocular Allergy Test and Treatment Wheelchair Accessible

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Specialties

  • Ophthalmologist

Practice names

Hospital affiliations

  • Henry Medical Center

Board certifications

  • American Board of Ophthalmology

Education and training

  • Medical School - University of Kansas, Doctor of Medicine
  • University of Missouri, Kansas City, Residency in Internal Medicine

Professional memberships

  • American College of Surgeons
  • International College of Surgeons

Awards and publications

  • Honorable Discharge - Captain, United States Air Force Reserves Medical Corps

Zocdoc awards

See you again
Rapid registration

Languages spoken

  • English

Provider's gender

Male

NPI number

1275529380

Office locations

Goetzinger Eye Institute

131 Upper Riverdale Road

Riverdale, GA 30274

Goetzinger Eye Institute

225 Country Club Dr., Suite 160

Stockbridge, GA 30281

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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It was awesome and the people there was very welcoming i can't wait for my next appointment
Source: Zocdoc
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Very though my insurance wouldn't pay to get my cataract done had to go to Dr. Akstein he was nasty to me and I lost vision in going back to this dr. Again sorry I had to leave won't trust anyoneagain but Dr. Goetzinger and my friends daughter went their and he saved her sight during pregnancy
Source: Zocdoc
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I was not impressed and my issues were not resolved.
Source: Zocdoc
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One word to summarize my visit is unprofessional. At the front desk, I was asked why I made a visit and the staff actually asked personal health information while in the front area. Then my engagement with the doctor was lessthan favorable. He had poor bed side manner. He did a poor job of communicating my results and provided no eye contact. Additionally, he talked about me to the staff like I wasn't even in the room. And lastly, when I checked out, I had to ask them for the protective glasses. Definitely avoid this place if at all possible.
Source: Zocdoc
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This office was a different experience for me, but overall I am satisfied with the quality of my eye exam and how I was treated!!
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I have been a patient of Dr. Goetzinger for many years and I always receive first rate service that I receive. The staff handles the different tests with a high degree of expertise.
Source: Zocdoc
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Dr. Goetzinger and the staff are always friendly and professional. They take pride in providing a high quality eye exam. I have going to him for years and will continue.
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Dr. Robert Goetzinger, proved himself to be knowledgeable on a superior level when providing care for my eye. He was also personable while being proffessional.
Source: Zocdoc
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For some reason. My appointment made through zocdoc was not listed in their system. I would recommend following up with the office once booking your appointment for double confirmation.
Source: Zocdoc
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New patient so I had to wait a little in the waiting room. Not too bad tho. Once I got in the back the process was rather quick. Very nice staff. I will return for my future vision needs. And refer others.
Source: Zocdoc
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friendly, no wasting time
More than 1 year ago
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Very personable
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PROS: -appreciated same day appointment -friendly nurse staff CONS: -waited 25 mins before taken back by nurse (despite being on time) -Waited another 20 mins or so in patient room between nurse and doctor filled out "checkin documents" onZocdoc in advance of appointment but then had to fill them in again by hand upon arrival -sent follow up question to office via messenger patient portal but no response
More than 1 year ago
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Everything was fine except for the long wait.
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HE GIVES NEEDFUL IMFORMATION AND HONEST AND HELPFUL.
Source: Zocdoc
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Everything is always good with Docter Goetzinger
Source: Zocdoc
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Everyone was nice and welcoming. I already made an appointment for my daughter next week, I would definitely return
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Great
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This was a first-time visit to Dr. Goetzinger. His staff is amazing! Professional, friendly, and they kept me informed at each step of the exam and for follow up. I'll definitely recommend this team to others.
Source: Zocdoc
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Visit went well. A lot of up-to-date equiptment
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Service was great. Been a patient for years
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It was a great experience.
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Receptionist is fantastic. Doctor is okay, spent less than five minutes on my eyes. Didn't apologize for seeing me an hour later. Facilities are dated.
More than 1 year ago
Source: Zocdoc
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Great. Need to have all appointment times & dates available to schedule. Earliest on zocdoc was 0840 when office opened at 0800 & no Saturday appointments shown when office is open On Sat.
More than 1 year ago
Source: Zocdoc
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The other associates did most of the work. I spent significant time with the medical assistants but literally only maybe 5 min. with the doctor. Also, he seemed very knowledgeable which is great, but he lacks the ability to break itdown in laymen's terms. He was pretty nice though and was patient enough to answer my questions, even if I didn't quite understand the meaning of his answers.
More than 1 year ago
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Very pleasant experience. I just wished that they had more frames to choose from.
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Staff was polite and attentive. The doctor was very detail and knowledgable. I would highly recommend my friends and family.
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The technical operator was sooooo nice!!! She took great care of me. I was only with Goetzinger for 3 mins before he dismissed me because there was nothing else to examine. I hated that.
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Dr. Goetzinger is very thorough and professional. He explains everything in detail. Will reccommend him anytime
More than 1 year ago
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Very thorough; best eye exam ever!!
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N/A
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It was great he is a real wonderful Doctor. He takes his time to make sure his job is done well and I love that about him.
More than 1 year ago
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This was the most thorough eye examine I have ever had. Dr. Goetzinger explained the results of the numerous tests and sent me on my way until next year.
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It was a great visit
Source: Zocdoc
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My wait time was over an hour, the visit with the doctor was literally 10 minutes. There was no time for discussion because he was pushed to get to his other facility in Stockbridge, GA. In addition, his staff was coveringequipment as if they was rushing him to finish the exam. This was not my 1st visit....he was very thorough. I don't recommend Saturday appointments unless you get there early.
Source: Zocdoc
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The staff is great, but my appointment was at 10a, I was in their system for 12p, didn't like the wait time. Would have appreciated my appointment to be in the system correctly, the young man at the desk found the error and got me seen!
Source: Zocdoc
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Great visit. Took a while with all the tests, but that's too be expected. I prefer thorough and long than sloppy and fast.
Source: Zocdoc
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The waiting room was pretty crowded when we arrived at 2:30. The other patients in the waiting room were talking to each other that this office is always running behind because they book 2 appointments at the same time. I didn'trealize how late they meant! After 2 hours and 1 minute, the dr finally came in, looked at my sixteen year old daughters eyes for less then a minute, never acknowledged my presence and was back out the door within 3 minutes! I understand that things happen (patients can be late and cause a backup, dr has personal emergency, etc..). I am a very forgiving person but the dr or his staff NEVER apologized for the 121 minute wait and I find this very unprofessional. To make matters worse, my daughter told me when the assistant took her out of the exam room to check the pressure in her eyes (i stayed in the exam room), my daughter saw the dr (she didnt know that was him at the time) relaxing in a chair, feet kicked up, head propped back and SLEEPING. My daughter did not tell me this until we got back in the car, I was completely floored! THey asked if I would like to schedule my appointment for next year....NO! Again, if one person would have apologized for the 2 hour delay, I would have never written this review. Not only will i not go back, i cannot recommend the dr for others.
Source: Zocdoc
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Everyone was very nice and I feel like everyone was upfront about what insurance may and may not pay for so that I could make an informed decision. I did feel everything was a little rushed, but it was my firsttime going to an eye dr, so maybe this is normal, but then again, it did help us to be in and out and on with the rest of our day. I would go back again.
Source: Zocdoc
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Staff was professional and friendly. Dr. Was VERY thorough. I appreciate that very much. Overall a good experience.
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The tech was very pleasant. The doctor was satisfactory. The wait time was very long. My appointment was at 10:30am but I didn't leave the office until 11:55am.
More than 1 year ago
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Great
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Staff need to be more customer service oriented. Zoc Doc gave me one appointment time and the office had me for another appointment time that was much much later.
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I was a little apprehensive about seeing Dr Goetzinger after reading some negative reviews. My experience could not have been better! I was able to schedule an appointment immediately on a Saturday, so I didn't have to miss work. The waittime was only about 20 minutes. The staff was friendly & welcoming. The assistant that performed most of my tests was very kind, patient, thorough, & answered all my questions. Dr Goetzinger has a wealth of knowledge & experience & performed a very thorough eye test/exam. He took the time to explain my options & answered all my questions. I had been experiencing eye problems for a long time & he was able to put my mind at ease. I have a follow up visit & know that the care I am receiving is THE BEST.
Source: Zocdoc
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I guess evetyone was tired because the staff were not fruendly. Dr. Gierzinger hardly spoke at all. I left the iffice duscouraged andfeeling like I'm blind. No one seemed fruendly enough to ask questions. I gave a follow up appiontnent atwhich time I will ask nany questions and expext to be treated more cordially.
More than 1 year ago
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My son was being seen,the doctor walk in and didnt say a word to me even after he was finish he didnt say a word to me and my son is a manner.
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It was the most intensive eye exam I have ever had. So glad I had these test. Had some sad but encouraging news.
More than 1 year ago
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Very thorough in each visit
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Great
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The visit was good. Dr. Goetzinger and I had a over the top talk about our childhood past-time.
Source: Zocdoc
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