Dr. Robert Goetzinger, MD

Ophthalmologist

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General Eye Consultation
131 Upper Riverdale Road , Riverdale, GA, 30274
225 Country Club Dr. , Suite 160, Stockbridge, GA, 30281

Qualifications and Experience

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Professional Statement

The Goetzinger Eye Institute has two locations serving south metro Atlanta and the surrounding areas. We provide expert eye care for the entire family. Our services are affordable and competitively priced. Please visit our website at http://www.riverdaleeyes.com and register with My Online Clinic to fill out paperwork, send the Doctor a message, schedule an appointment and have access to your chart.

The Goetzinger Eye Institute welcomes new patients, so make an appointment today to meet with our experienced ophthalmologist and optometrists. We look forward to meeting you.

The Goetzinger Eye Institute specializes in:

Cataract Surgery (small incision)
Comprehensive Family Eye Care (over the age of 5)
Contact Lenses
Diabetic Retinopathy
Glaucoma Treatment
Laser Surgery (in office)
Optical Shop (full service)
Refractive Surgery Consultation
Retinal and Corneal Diseases
Ocular Allergy Test and Treatment
Wheelchair Accessible

Zocdoc Awards

Verified Patient Reviews

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Visit went well. A lot of up-to-date equiptment

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Service was great. Been a patient for years

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It was a great experience.

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Great. Need to have all appointment times & dates available to schedule. Earliest on zocdoc was 0840 when office opened at 0800 & no Saturday appointments shown when office is open On Sat.

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The other associates did most of the work. I spent significant time with the medical assistants but literally only maybe 5 min. with the doctor. Also, he seemed very knowledgeable which is great, but he lacks the ability to break it down in laymen's terms. He was pretty nice though and was patient enough to answer my questions, even if I didn't quite understand the meaning of his answers.

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Very pleasant experience. I just wished that they had more frames to choose from.

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Staff was polite and attentive. The doctor was very detail and knowledgable. I would highly recommend my friends and family.

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Receptionist is fantastic. Doctor is okay, spent less than five minutes on my eyes. Didn't apologize for seeing me an hour later. Facilities are dated.

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The technical operator was sooooo nice!!! She took great care of me. I was only with Goetzinger for 3 mins before he dismissed me because there was nothing else to examine. I hated that.

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Dr. Goetzinger is very thorough and professional. He explains everything in detail. Will reccommend him anytime

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Very thorough; best eye exam ever!!

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This was the most thorough eye examine I have ever had. Dr. Goetzinger explained the results of the numerous tests and sent me on my way until next year.

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It was a great visit

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It was great he is a real wonderful Doctor. He takes his time to make sure his job is done well and I love that about him.

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My wait time was over an hour, the visit with the doctor was literally 10 minutes. There was no time for discussion because he was pushed to get to his other facility in Stockbridge, GA. In addition, his staff was covering equipment as if they was rushing him to finish the exam. This was not my 1st visit....he was very thorough. I don't recommend Saturday appointments unless you get there early.

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The staff is great, but my appointment was at 10a, I was in their system for 12p, didn't like the wait time. Would have appreciated my appointment to be in the system correctly, the young man at the desk found the error and got me seen!

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Great visit. Took a while with all the tests, but that's too be expected. I prefer thorough and long than sloppy and fast.

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The waiting room was pretty crowded when we arrived at 2:30. The other patients in the waiting room were talking to each other that this office is always running behind because they book 2 appointments at the same time. I didn't realize how late they meant! After 2 hours and 1 minute, the dr finally came in, looked at my sixteen year old daughters eyes for less then a minute, never acknowledged my presence and was back out the door within 3 minutes! I understand that things happen (patients can be late and cause a backup, dr has personal emergency, etc..). I am a very forgiving person but the dr or his staff NEVER apologized for the 121 minute wait and I find this very unprofessional. To make matters worse, my daughter told me when the assistant took her out of the exam room to check the pressure in her eyes (i stayed in the exam room), my daughter saw the dr (she didnt know that was him at the time) relaxing in a chair, feet kicked up, head propped back and SLEEPING. My daughter did not tell me this until we got back in the car, I was completely floored! THey asked if I would like to schedule my appointment for next year....NO! Again, if one person would have apologized for the 2 hour delay, I would have never written this review. Not only will i not go back, i cannot recommend the dr for others.

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Everyone was very nice and I feel like everyone was upfront about what insurance may and may not pay for so that I could make an informed decision. I did feel everything was a little rushed, but it was my first time going to an eye dr, so maybe this is normal, but then again, it did help us to be in and out and on with the rest of our day. I would go back again.

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Staff was professional and friendly. Dr. Was VERY thorough. I appreciate that very much. Overall a good experience.

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The tech was very pleasant. The doctor was satisfactory. The wait time was very long. My appointment was at 10:30am but I didn't leave the office until 11:55am.

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Great

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Staff need to be more customer service oriented. Zoc Doc gave me one appointment time and the office had me for another appointment time that was much much later.

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I was a little apprehensive about seeing Dr Goetzinger after reading some negative reviews. My experience could not have been better! I was able to schedule an appointment immediately on a Saturday, so I didn't have to miss work. The wait time was only about 20 minutes. The staff was friendly & welcoming. The assistant that performed most of my tests was very kind, patient, thorough, & answered all my questions. Dr Goetzinger has a wealth of knowledge & experience & performed a very thorough eye test/exam. He took the time to explain my options & answered all my questions. I had been experiencing eye problems for a long time & he was able to put my mind at ease. I have a follow up visit & know that the care I am receiving is THE BEST.

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I guess evetyone was tired because the staff were not fruendly. Dr. Gierzinger hardly spoke at all. I left the iffice duscouraged andfeeling like I'm blind. No one seemed fruendly enough to ask questions. I gave a follow up appiontnent at which time I will ask nany questions and expext to be treated more cordially.

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My son was being seen,the doctor walk in and didnt say a word to me even after he was finish he didnt say a word to me and my son is a manner.

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It was the most intensive eye exam I have ever had. So glad I had these test. Had some sad but encouraging news.

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Very thorough in each visit

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Great

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The visit was good. Dr. Goetzinger and I had a over the top talk about our childhood past-time.

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When you ask questions. he answers them thoroughly and constructively. His staff is friendly and supportive. Although we didn't have a long wait time. His years of knowledge and expertise is worth any wait time. No other doctor has taken the time and effort to find what is wrong with my daughter's eyes and she's been seeing different opthamologists for the past 20 years!

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I like the office, staffs are very nice and the office is very clean. I will recommend all my family and friends

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The front staff and the glasses clerk was very curtious and express excellant professionalism . However the back office assistant that's another story, They very short and most of time sacratic with their replies to me. My children and I have been going to Dr Goeitzinger for years and we will continue , I love his work but his back staff needs work

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Great Doc...but the wait time is ridiculous...

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My visit with Dr. Goetzinger was great and detailed with a lot of eye tests. I was actually diagnosed as having thyroid disease (graves disease). I've always had my blood tests come back normal for thyroid disease at my medical doctor except once when I was in a hospital, but I ran out of the medication and couldn't get the medication I needed for it. Now I have 2 eye drop medications for my problem with my eyes that Dr. Goetzinger prescribed and I hope that I can finally get healed.

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frontline staff is very good from the time you get to the window to your time you meet the young female who is excellent you must often see paises it very correctly to know that I used machinery she can explain everything to you the doctor came in in a timely manner he reminds you of your uncle only your uncle doesn't know medicine but he is there oh he knows his stuff and then when it was time to go I knew everything that was said everything I needed to know was known and the price is right but more importantly the return visit I'm looking forward to tell the say the least a tie gained a lot from coming on this visit and it was a visit at the last minute and they got me in the end that was a blessing part so I am happy to say that I've got me a new eye doctor I look forward to being a part of his world from time to come make no mistake about it I'm very pleased that damn in that I gave me the opportunity to meet the doctor and staff. please forgive my grammar I'm using my voice text I am back at work but most of all I'm no longer worried about my eyes and they have given me a new lease on life in reference to my not going blind everything is beautiful my site feel beautiful despite all the problems I'm having with it to give someone the thread of hope is more than you can ask for the best in the world that we have right now thanks andrew me to the doctor he's down he's ever been as good as a internet said he was I recommend them all my friends I'll start Facebook does anybody know what a great opthamologist do you understand because it was my first visit so go figure but the first visit let me lasting impression that's it for now thank you

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It was an excellent visit from beginning to end!

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Doctor doesn't speak when he enters the room. Walks right in and leaves door wide open! Barely talks to the patient to let them know what's going on. Speaks through his assistants which I found rude. The meds he prescribed did help but I have very little knowledge on my condition. Not excited about going back will probably find another physician

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Although it took forever to be seen, everyone in the office was very friendly, helpful and knowledgeable