View map

Dr. Roger Smith, MD

Ear, Nose & Throat Doctor

Professional statement

Dr. Roger Smith as an ear, nose, and throat doctor who treats patients in San Francisco and its neighboring areas. He is certified by the American Board of Otolaryngology and is currently affiliated with Saint Francis Memorial Hospital. Having completed his medical education at Washington University in St. Louis, Dr. Smith went on to complete a surgical internship at Barnes Hospital in St. Louis prior to serving in the U.S. Air Force as a flight surgeon. He completed his residencies in general surgery and in otolaryngology at the University of California Medical Center. In addition, Dr. Smith completed a fellowship with the Department of Health, Education, and Welfare. Having practiced medicine for over 50 years, Dr. Smith is experienced in treating patients with ear, nose, and throat problems, sinus problems, vertigo, and snoring. He also provides cancer screenings, allergy consultations, and hearing tests.

In-network insurances

  • AARP
  • AIG
  • Accountable Health Plan of Ohio

Specialties

  • Ear, Nose & Throat Doctor

Practice names

Hospital affiliations

  • Saint Francis Memorial Hospital

Board certifications

  • American Board of Otolaryngology

Education and training

  • Medical School - Washington University, St. Louis, Doctor of Medicine
  • University of California, San Francisco, Residency in General Surgery
  • University of California San Francisco School of Medicine
  • University of California, San Francisco, Residency in Otolaryngology

Zocdoc awards

See you again

Languages spoken

  • English

Provider's gender

Male

NPI number

1144257536

Office locations

Roger R Smith, MD

909 Hyde Street, Suite 531

San Francisco, CA 94109

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
Overall
Wait time
Bedside manner

Overall
Wait time
Bedside manner
Dr Smith is great. Highly recommended.
Source: Zocdoc
Overall
Wait time
Bedside manner
Wonderful doctor. Very thorough, professional, and punctual. Highly recommend him.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very nice doctor. Took time to explain what was going on and was more valuable of a visit than I expected. The problem with a lot of doctors in this city is they crank as many people through as possible. Theydo not take the time to actually slow down and tell you what might be going on. Dr Smith is the opposite of that.
Source: Zocdoc
Overall
Wait time
Bedside manner
Roger Smith and Mary-Ellen his assistant are lovely and warm medical providers. I have had an on going sinus issues that they persevere with, in a professional and friendly manner. I'm glad I found them:)
Source: Zocdoc
Overall
Wait time
Bedside manner
Highly recommend Dr. Smith. Check-in was awesome. They actually used Zocdoc's pre-checkin paperwork unlike most other offices. Dr. Smith himself was super patient to your needs, empathetic to your situation, and very educational / clear on next steps.
Source: Zocdoc
Overall
Wait time
Bedside manner
A friendly, patient focused practice. Warm and professional. I’ve been treated accurately and promptly each and every visit. When MRI’s or any other pathologies are needed? Dr Smith has always had smooth and rapid transitions betwen his office and the facilities. Only good experiences!
Source: Zocdoc
Overall
Wait time
Bedside manner
He was very kind and explained everything thoroughly. I did not feel rushed.
Source: Zocdoc
Overall
Wait time
Bedside manner
Wonderful doctor! Answered all my questions and concerns.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith and Ms. Mary Ellen (front desk) are so kind and amazing. Great bedside manner and very welcoming. Diagnosed my issues accurately and recommended treatment. I would highly recommend.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very friendly, patient, thorough, and knowledgeable. Would highly recommend.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Smith was attentive, explained everything in detail, answered all of my questions, and like all of the reviews say, you’ll feel like you’ve been transported in time..in a good way!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very professional and knowledgeable doctor.
Source: Zocdoc
Overall
Wait time
Bedside manner
I was able to book an emergency visit very last minute (I wanted an ENT to check out my ears before a flight). It was so convenient to be able to schedule an appointment the night before and complete all ofmy insurance and medical paperwork online before I arrived. Dr. Smith saw me promptly and gave me great advice to deal with the ear issues I had been having. The office is a bit like stepping back in a time machine - from the Doctor's mirrored headband to the old-school microscopes. Overall, staff was friendly and knowledgable, and I was relieved to find a last-minute appointment availability.
Source: Zocdoc
Overall
Wait time
Bedside manner
Felt like a doctor's appointed used to be! Personal, warm, attentive, skillful care.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Amazing, old-school and takes the time to teach you. Left feeling informed and like I got my moneys worth. Fixed me up after another Dr. had created damage to my ear canal. Office assistant is incredibly kind, wish he specialized in more than just ears!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Great Doctor! Very attentive and caring! The front office was exceptional !!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Listens to patients and recommends test before giving any medicines right away
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr Smith gives a very thorough explanation of his findings. He has uncommon personal warmth.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Finally a great experience with a doctor visit, Dr Smith is really nice.
Source: Zocdoc
Overall
Wait time
Bedside manner
There was no one before me so I didn't have to wait. Dr. Smith was very helpful and so nice. He answered every question I had and made me feel comfortable. The woman at the front desk who checked me inwas also very pleasant and I enjoyed talking to her too. I definitely recommend seeing Dr. Smith!
Source: Zocdoc
Overall
Wait time
Bedside manner
Amazing experience! Highly recommend Dr. Smith
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith was great. He's very old-school and took the time to go over not just my symptoms in detial, but my recent and past history to put together a complete picture of what's ailing me, why and how best totreat and cope with it. I went to him initially as a second opinion for myrian symptoms I was experiencing and I'm incredibly thankful I saw him. I'd absolutely recommend Dr. Smith to anyone in need of an ENT.
Source: Zocdoc
Overall
Wait time
Bedside manner
Very informative and easy to follow for someone with minimal medical background.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Roger Smith is the kind of of Dr. that will sit you down and explain exactly what is going on, why you're sick, etc. Definitely recommend him!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Nice. Very professional. Answered all my questions. Didn't feel rushed at all. Old school drs r the best.
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith is great!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith was excellent!
Source: Zocdoc
Overall
Wait time
Bedside manner
I would not recommend using Roger Smith's office, because they do not accept Cards, only cash or check. Are we still living in the 20th century?!? The best standard procedure of paying they have set up is they mail me thebill about a month after my visit, I then write them a check and mail it back to them. Then they mail me back a receipt. I take that receipt and mail it to my Health Savings Account provider. All of this took about 5 calls to figure out and will probably take a few more months until everything gets sorted out. I will not be back until they update their payment system. This is madness!
Source: Zocdoc
Overall
Wait time
Bedside manner
Wonderful visit with a great professional doctor. Thanks Dr. Smith !!
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith is very considerate and has a gentle manner. He communicated effectively about all steps of the examination and his findings. He listened to my history and gave me a realistic picture of my prognosis. I was pleased with having chosen him for my otolarygological examination.
Source: Zocdoc
Overall
Wait time
Bedside manner
The receptionist was sweet and the doctor was very knowledgable and visually explained exactly what was happening in my ear.
Source: Zocdoc
Overall
Wait time
Bedside manner
It was fine. Dr. Smith was professional and took care of my problem in less than a half hour. The office was old school. No frills, no extravagant cures, just typical, functional medicine.
Source: Zocdoc
Overall
Wait time
Bedside manner
roger and his coworker at the front desk were both amazing. They were sweet, had a great sense of humor, and immediately addressed my health issue. They even remembered the person that recommended me to them in the first place! Greatquality for two people who see so many faces each day. I went in yesterday and I feel better already.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very friendly. Spent the time necessary to explain the problem and answer my questions. Office staff very nice and professional.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great! very knowledgeable!
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Doctor Smith has a great bedside manner, is gentle, and explained every procedure and thing he was doing during the examination. He took the time to answer all of my questions in a straightforward and easy to understand style. I couldtell he was listening to me carefully and was very patient. I never felt rushed or like he took any short-cuts. Really great doctor that I wouldn't hesitate to see again!
Source: Zocdoc
Overall
Wait time
Bedside manner
Wonderful and helpful. No nonsense
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith was very thorough in his explanations of what was going on, what was wrong, and what the different treatments entailed. I can breathe again!
Source: Zocdoc
Overall
Wait time
Bedside manner
This guy is great! Little bit old school, but overall a great ENT.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Good doctor, terrible front desk. Unprofessional, poor communication, and flat out rude individual running the front desk.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Very helpful in my case. His recommendation to see a specialist helped with a neck tumor diagnosis. Im grateful to have had a quick biopsy within hours of seeing Dr. Smith. Thank you Marc
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith was great, great bedside manners. I was able to get an appointment right away. Procedure was painless and he took time to explain what he was going to do and how it would feel. So happy I found him!
Source: Zocdoc
Overall
Wait time
Bedside manner
Great manners, attention to detail (I was called beforehand to better adapt the consultation to the needs I specified). Every step of the consultation is explained thoroughly and in a comprehensive way. Very satisfied.
Source: Zocdoc
Overall
Wait time
Bedside manner
Really helpful. He's knowledgeable and I can tell he just wants to get rid of these annoying allergies of mine.
Source: Zocdoc
Overall
Wait time
Bedside manner
Great reception, very good doctor, and very happy to have met that MD. I will certainly go back for my new appointment.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith is what all doctors should aspire to be. Perfectly knowledgeable and enjoyable to talk with on a personal basis. Highly recommended.
More than 1 year ago
Source: Zocdoc
Overall
Wait time
Bedside manner
I thought I was in a time warp when I came in and the secretary was using a typewriter (!!!) and listening to conservative talk radio, bolstered by the fact that Dr. Smith came in wearing one of those shiny diskson his head. "What year is this?" I thought. Then when he treated me, he knew exactly what was wrong, and communicated this and the course of treatment clearly, thoroughly, and expertly (as far as I could tell), and I understood why he had so many five star reviews. Great staff, great doctor, A+
Source: Zocdoc
Overall
Wait time
Bedside manner
Dr. Smith and his staff were very friendly and knowledgeable!
Source: Zocdoc
Overall
Wait time
Bedside manner
Very pleasant and professional demeanor. Friendly and helpful office staff
More than 1 year ago
Source: Zocdoc
show all reviews