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Qualifications and Experience
Dr. Roger Smith as an ear, nose, and throat doctor who treats patients in San Francisco and its neighboring areas. He is certified by the American Board of Otolaryngology and is currently affiliated with Saint Francis Memorial Hospital. Having completed his medical education at Washington University in St. Louis, Dr. Smith went on to complete a surgical internship at Barnes Hospital in St. Louis prior to serving in the U.S. Air Force as a flight surgeon. He completed his residencies in general surgery and in otolaryngology at the University of California Medical Center. In addition, Dr. Smith completed a fellowship with the Department of Health, Education, and Welfare. Having practiced medicine for over 50 years, Dr. Smith is experienced in treating patients with ear, nose, and throat problems, sinus problems, vertigo, and snoring. He also provides cancer screenings, allergy consultations, and hearing tests.
Verified Patient Reviews
I was able to book an emergency visit very last minute (I wanted an ENT to check out my ears before a flight). It was so convenient to be able to schedule an appointment the night before and complete all of my insurance and medical paperwork online before I arrived. Dr. Smith saw me promptly and gave me great advice to deal with the ear issues I had been having. The office is a bit like stepping back in a time machine - from the Doctor's mirrored headband to the old-school microscopes. Overall, staff was friendly and knowledgable, and I was relieved to find a last-minute appointment availability.
Felt like a doctor's appointed used to be! Personal, warm, attentive, skillful care.
Great Doctor! Very attentive and caring! The front office was exceptional !!
Listens to patients and recommends test before giving any medicines right away
Dr Smith gives a very thorough explanation of his findings. He has uncommon personal warmth.
Finally a great experience with a doctor visit, Dr Smith is really nice.
There was no one before me so I didn't have to wait. Dr. Smith was very helpful and so nice. He answered every question I had and made me feel comfortable. The woman at the front desk who checked me in was also very pleasant and I enjoyed talking to her too. I definitely recommend seeing Dr. Smith!
Amazing experience! Highly recommend Dr. Smith
Dr. Smith was great. He's very old-school and took the time to go over not just my symptoms in detial, but my recent and past history to put together a complete picture of what's ailing me, why and how best to treat and cope with it. I went to him initially as a second opinion for myrian symptoms I was experiencing and I'm incredibly thankful I saw him. I'd absolutely recommend Dr. Smith to anyone in need of an ENT.
Very informative and easy to follow for someone with minimal medical background.
Amazing, old-school and takes the time to teach you. Left feeling informed and like I got my moneys worth. Fixed me up after another Dr. had created damage to my ear canal. Office assistant is incredibly kind, wish he specialized in more than just ears!
Dr. Roger Smith is the kind of of Dr. that will sit you down and explain exactly what is going on, why you're sick, etc. Definitely recommend him!
Nice. Very professional. Answered all my questions. Didn't feel rushed at all. Old school drs r the best.
Dr. Smith is great!
Dr. Smith was excellent!
Wonderful visit with a great professional doctor. Thanks Dr. Smith !!
I would not recommend using Roger Smith's office, because they do not accept Cards, only cash or check. Are we still living in the 20th century?!? The best standard procedure of paying they have set up is they mail me the bill about a month after my visit, I then write them a check and mail it back to them. Then they mail me back a receipt. I take that receipt and mail it to my Health Savings Account provider. All of this took about 5 calls to figure out and will probably take a few more months until everything gets sorted out. I will not be back until they update their payment system. This is madness!
Dr. Smith is very considerate and has a gentle manner. He communicated effectively about all steps of the examination and his findings. He listened to my history and gave me a realistic picture of my prognosis. I was pleased with having chosen him for my otolarygological examination.
The receptionist was sweet and the doctor was very knowledgable and visually explained exactly what was happening in my ear.
It was fine. Dr. Smith was professional and took care of my problem in less than a half hour. The office was old school. No frills, no extravagant cures, just typical, functional medicine.
roger and his coworker at the front desk were both amazing. They were sweet, had a great sense of humor, and immediately addressed my health issue. They even remembered the person that recommended me to them in the first place! Great quality for two people who see so many faces each day. I went in yesterday and I feel better already.
Very friendly. Spent the time necessary to explain the problem and answer my questions. Office staff very nice and professional.
Great! very knowledgeable!
Doctor Smith has a great bedside manner, is gentle, and explained every procedure and thing he was doing during the examination. He took the time to answer all of my questions in a straightforward and easy to understand style. I could tell he was listening to me carefully and was very patient. I never felt rushed or like he took any short-cuts. Really great doctor that I wouldn't hesitate to see again!
Very helpful in my case. His recommendation to see a specialist helped with a neck tumor diagnosis. Im grateful to have had a quick biopsy within hours of seeing Dr. Smith. Thank you Marc
Dr. Smith was very thorough in his explanations of what was going on, what was wrong, and what the different treatments entailed. I can breathe again!
Dr. Smith was great, great bedside manners. I was able to get an appointment right away. Procedure was painless and he took time to explain what he was going to do and how it would feel. So happy I found him!
Wonderful and helpful. No nonsense
Great manners, attention to detail (I was called beforehand to better adapt the consultation to the needs I specified). Every step of the consultation is explained thoroughly and in a comprehensive way. Very satisfied.
This guy is great! Little bit old school, but overall a great ENT.
Really helpful. He's knowledgeable and I can tell he just wants to get rid of these annoying allergies of mine.
Great reception, very good doctor, and very happy to have met that MD. I will certainly go back for my new appointment.
Dr. Smith is what all doctors should aspire to be. Perfectly knowledgeable and enjoyable to talk with on a personal basis. Highly recommended.
I thought I was in a time warp when I came in and the secretary was using a typewriter (!!!) and listening to conservative talk radio, bolstered by the fact that Dr. Smith came in wearing one of those shiny disks on his head. "What year is this?" I thought. Then when he treated me, he knew exactly what was wrong, and communicated this and the course of treatment clearly, thoroughly, and expertly (as far as I could tell), and I understood why he had so many five star reviews. Great staff, great doctor, A+
Dr. Smith and his staff were very friendly and knowledgeable!
Very pleasant and professional demeanor. Friendly and helpful office staff
If you want somebody to care and talk to you, this is the right Doctor.
Be ready for a travel into time. Yes, he wore one of those reflective mirror on the head, and her secretary uses a type writer. As you can expect, no credit card payment possible. Take cash or checks with you. Other than that he explained to me in details his diagnosis and was very professional.
Dr. Roger Smith was patient, listening carefully and not treating me like the last Zoc Doc affiliated doctor I visited. He really took his time to do what was necessary and made sure he saw everything. He was extremely nice. I highly recommend him!
It is exactly like the other commenters have written, getting into the practice is like stepping into a time machine: a real typewriter at the front desk and he's wearing a head mirror just like in the movies. Service is fantastic and straightforward.
Dr. Smith was fantastic. He took the time to explain what he thought was wrong with me, and then explained why he didn't think it was just allergies. He even explained why allergies in the Bay Area are so bad! I felt like he actually cared about getting me better. Also his office staff is wonderful.
One of my best doctor visits experience. Receptionist was super nice, doctor took time with me discussing all the alternatives. I am one of exodus from Kaiser. I am glad to see a doctor like him, a doctor who cares patients.
great, great, great!
I was impressed with his efficiency and he got me in early for my appointment.
Knowledgeable, thorough, and friendly! Great experience.
Pleasure to deal with, friendly and knowledgeable.
Good doctor, terrible front desk. Unprofessional, poor communication, and flat out rude individual running the front desk.
Great ENT visit. Friday hours really help too.
Great Doctor and very giving of his time and skill.
It was very obvious that Roger has extensive medical experience. He understood my issues very quickly and provided actionable feedback to solve my problems. Certainly the best ENT I've been to. Definitely the best in SF.
Dr. Smith was knowledgeable, polite, and didn't waste any time in completely curing me of my ailment. I was out of his office in 15 minutes and my ear felt great after he vacuumed it out. In and out with excellent results. Highly recommended. Thanks Dr. Smith!
Remarkable man. A+
Place was old school but awesome. The woman at the front desk was literally typing charts on a typewriter. Dr. had one of those reflective disc things on his forehead. They fixed me up perfectly in a matter of minutes and my experience was awesome. The office was definitely older, the patients, the staff, everything about it, but it all seemed super professional, clean, and they knew their stuff. I'm a happy customer.
Dr.smiths office was very kind and professional. I just saw him today so I've given him 4 stars as I don't know yet how the diagnosis will play out. I am however very confident in his opinion as he was very thorough in his explanation.
Dr. Smith is calm, personable, and reassuring. He takes time to make sure I understand what he is doing and why he is making his choices.
Roger is an approachable and knowledgeable doctor. He easily diagnosed my issue and went out of his way to reduce any pain during the examination. I was seen right away. My only recommendation for the office is to accept credit cards.
I loved him. Very good assessment of me and treatment plan. A good teacher as well. Very kind person who sets your mind at ease. Five stars!