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Qualifications and Experience
Dr. Roni Keller MD is a board certified otolaryngologist. She received her doctorate degree at SUNY Downstate in Brooklyn, NY, where she also completed her internship at the SUNY Department of Surgery. She is currently a resident physician at SUNY Downstate Department of Otolaryngology and a Diplomate on the American Board of Otolaryngology, Long Island Society of Otolaryngology Head and Neck Surgery.
Verified Patient Reviews
Strange that the door was open during the entire appointment. Also feels like she wants the appointments to go as quick as possible...
The Doctor was fantastic. She saw me right on time. Her diagnosis was perfect as well as her chair side manner
I am VERY SATISFIED!! Dr. & Her staff are very professional, & quick. If you have an Appointment at 9:30am, you get called in at 9:30am. It was rainy nasty day, I was still seen at my appointment time. Yes, i arrived 10 mins early. As a new patient i filled out my paper work the day before so no time was wasted the day of my appointment. She takes the time to talk and explain what she's doing, How it will feel.
My appointment was on Saturday. There were so many people waiting in the room, appointment's time were every 15 minutes. Hence, the doctor was in rush, did not read carefully the filled documents and therefore made the conclusion of my current state on her perception, which was completely wrong. If I put something on the paper why anyone should doubt it and ask questions if I did not make mistakes???
The wait time was less than 15 minutes by the time I finish my paperwork I was being cold into the room. There was both of patient ahead of me and one behind me and we all moved smoothly in secession. Dr. Keller was such a professional and did an awesome job I felt so much better after my visit. Highly recommended.
Knowledgeable, professional and experienced.
Just excellent. The office was crowded and I had to wait but it was worth it. Professional, confident without the slightest hint of arrogance, straightforward, and probably the most helpful attitude or 'bedside manner' one could expect from a doctor. I've grown used to doctors condescending or dumbing down their language, this is refreshingly not that at all. I must say— Zocdoc rules for making this so accessible
Listens and takes a look at things to double check, thorough. Wait is a bit much though.
Awful! Condescending and pretentious. Extremely rude!
She was very knowledgeable and helpful with her recommendations.
I'm really happy with the way everything went. She was wonderful and clear. Gave great suggestions on how to help relieve some of the pain I'm experiencing and ordered some further testing to see what the underlying issue could be. Her staff was easy going and office was clean and neat.
Great experience with Dr. Keller. She explained everything, didn't rush, answered all my questions, etc. The office staff was very nice as well.
The office staff was wonderful. Very pleasant and professional. Dr. Keller was pleasant and caring.
Dr. Keller is always super professional and patient. I'm a difficult patient (admittedly), and she's takes it in stride. The visits are always pleasant.
I absolutle love Dr. Keller and you will too
Thorough, friendly, and professional.
I booked an appointment for my dizziness and when I got there she visited me but told me that I would have to go back because the technicians that take care of the "dizziness test' were not there on that day. I felt like i kinda wasted my time by going there on the wrong day, I understand that there are tests to be done but I wish that they would have told me nobody was available that day. I ended up going to another doctor for that issue.
As long as I make a appointment she sees me right away. Great doctor
Dr. Keller was very professional and attentive to my needs. I did not feel rushed during my appointment at all. All of her support staff were also extremely professional and helpful. I would highly recommend her to anyone with ENT related issues.
She was very thorough and professional.
Super fast, professional, warm and friendly.
Great, caring doctor who takes the time to listen to her patients' concerns and needs.
very thorough great professional highly recommend Dr Keller
She was very pleasant, the kind of Doctor you would like to see all the time.
She was great as was her staff. I was seen right on time.
Great ENT-- got down to the cause of my issue very quickly. Excellent bedside manner. Highly recommend.
Professional and down to earth
Friendly and personable. Thorough too. Highly recommend!
Dr. Keller met with me and went through my issues in a thorough and comprehensive manner which I appreciated. She was both friendly and efficient.
personable, down to earth, friendly, smart and very knowledgeable
Very informative! Helpful! Made me feel comfortable and resolved my questions.
She is such a great doctor. Takes her time to listen to your concerns,and does not rush you out of her office.
Very friendly and professional staff and Doctor. Dr. Keller did a great job of covering all bases and thoroughly explain the process and treatment options. My new ENT Doctor from here on out.
This was my first time at this office and seeing Dr. Keller. The office was bright and clean, and the office staff was friendly. Dr. Keller was professional and thorough, diagnosing my issue and fixing it swiftly and gently. She is genuine, knowledgeable, and has an easy going way about her that made me feel immediately comfortable.
It was my first time there but she seems like a well educated, nice, caring doctor. 5 stars and 2 thumbs up
Excellent! She is personable, knowledgeable, and professional. Her staff was friendly and efficient. I'm going back.
Very nice doctor. Though she couldn't help me at my appointment she was kind and referred me to get more services right away. Also she was around on a Saturday, which was wonderful.
I went there with a cough, she didn't even listen to my breathing with a stethoscope. Checked my ears and nose, took pictures of my throat and dismissed that anything was wrong. PS: I mentioned that I had been coughing up specks of blood over 5 days, just because of the intense coughing and running up a fever. Not one additional test was recommended or medication prescribed.
Dr. Keller was very pleasant and informative at all times.
This was the most dismissive dr I've ever met. Acted like I was crazy, Saw another Dr. who said i had glue ear, after some meds I feel like a new person. Roni, acted like I was delusional, all she did was look in my ears quickly and that was enough for her decision. Plus she treated me like an imbecilic. Would not recommend.
Dr. Keller is extremely knowledgeable and caring. She addressed all my concerns and was very patient with me as I asked numerous questions. 100% recommend and will continue to follow up with her and her staff.
She's super friendly, professional & always makes me feel extremely comfortable. Best doctor I've had in years!
Dr. Roni Keller was amazing! The front desk staff was a little unwelcoming but still nice.
3 1/2 months finally getting my apnea machine united diagnostic s with the paper work dont know their fax machine wasn't working properly alot of down time in between
Appointment went well. Dr. Keller solved my issue quickly and efficiently. Will probably be going back again. Not sure what a normal copay is for ENTs but it seemed a little higher than copays at other doctors I regularly go to.
Dr. Roni Keller is extremely kind, patient, and pleasent. She took the time to ask questions and hear me explain so as to best find a solution to my problem. I highly recommend visiting her office when in need of an ENT specialist.
The Dr was a thorough and knowledgeable professional She diagnosed my problem quickly and explained it to me I will use her agaim
Dr. Keller was prompt, friendly, fast, and thorough. The office staff were also very nice and the waiting room and examination rooms were clean and modern. Highly recommended!
My visit with Dr. Keller went very well. The office staff was very kind and I was seen right away by Dr. Keller. She is so kind and very thorough. She took her time answering my questions and gave me more insight to my issue than I've gotten from past specialists. As someone who deals with ear nose and throat issues persistently, I will absolutely be keeping Dr. Keller as my ENT.
My son has nasal problems due to his allergies. Dr. Keller is listed as an ENT and Allergist, when I arrived she told me she was ENT and made an appointment for an allergist for him.This is not what I expected.
Dr. Keller was very knowledgable and pleasant. Her staff was also very professional! Highly recommend!
Great doctor... Only sorry I wound up I injuring my foot and having major surgery before my next appointment with her...
Quick diagnosis! Pleasant office staff.
She was fantastic, efficient, timely and professional.
This doctor is very thorough and very personable! I highly recommend her to anybody who needs a great ENT specialist! The office staff was very nice and the offices were super clean... My problem was diagnosed and properly treated within 5 minutes of arriving in the treatment room and I walked out feeing fantastic!
Amazing so helpful i felt better immediately after leaving her office. The office is beautiful and clean. The doctor was so nice and helpful. I will be recommending all my friends and family to this office.
it was a pleasant experience for my first time been there
Looked like she was in rush, did not explain anything and wanted me out of her cabinet asap even though I was in a lot of pain and I wanted to find out what's wrong with me. Couldn't/ didn't want to answer basic questions. Now I have to go to another doctor for a more trustworthy opinion . Definitely not recommended. The staff was very friendly though.
I was very glad to travel 45 minutes to see this practitioner, she was very thorough, and explained everything very well, she was very patient with me while I asked questions. Kind staff, great waiting room. Will be going back.
First visit was almost 6 months ago where Dr. Keller did not hide the fact that she wanted to get out of the office nor did she care to show any sympathy for my symptoms. She was very short and rude and did not make me feel comfortable or wanted. In that appointment staff was extremely kind but seemed like it was their first day on the job for multiple reasons not worth mentioning. My 2nd appointment was a follow up a month later where Dr. Keller was much more pleasant (I guess I caught her on a bad day the first time?) but she didn't remember that I had already completed tests in my first visit and tried to get me to do them again. She wanted me to come in 3 months later for another follow up so I set up an appointment with the office that day. They gave me a card with my appointment day and time and I had completely forgotten about it when the time came and the office didn't call me with a reminder in the week before (which is usually pretty common I thought?). Then a week later I get an ENORMOUS bill (FIVE months after my first appointment) that was not at all worth the level of treatment I received. I'm fighting with billing now because I think the Doctor only billed me after she realized I no-showed the 3rd appointment and lost me as a customer. I would have come back to this office since it's so close to me but not after this - DO NOT RECOMMEND!
Dr. Keller was extremely nice and professional. She did her best to try to solve all the problems I was having & made me really comfortable. She was very attentive the whole time & made sure that I was aware of all the procedures she was going to perform. I would most definitely recommend her to others.
Pleasant staff, waiting area was clean with ample room to be comfortable. Doctor was friendly, professional, knowledgable. And took the time to answer questions and explain the information. Highly recommend the physician and office. Ease of scheduling appointments is a plus and physician has good availability so you won't have to wait a whole month or so for an appointment. Will definitely be returning.
This was my 3rd or 4th visit with Dr. Keller. Since my last visit was over one year, I had to redo some paperwork which didn't take long, I was then immediately taken to the examining room and Dr. Keller entered shortly after. She was professional and made me feel perfectly comfortable as well as being thorough. I can not think of one negative thing to say.
She is the best doctor.
Nice clean office. Excellent doctor!
it was a good visit, Dr Keller did a good job,
We were seen right away. My son was totally comfortable with Dr. Keller. That is a big plus because he is always scared.
Friendly. Knowledgable. Quick. Cleaned me up!
Amazing and awesome doctor!!!
Excellent and left feeling better. Pharmacy right next door that was super efficient. It's wonderful that they're open on a Saturday too!
She was very nice, made me feel welcomed and attended to me right away. She was honest, cool and down to earth not unresponsive and cold, a professional with great people skills. Definately worth the visit.
Great Doctor, very professional and really cares about your well being. I would definitely recommend.
I believe I was the first patient at 9:15 a.m. and was seen as soon as I filled out my paper work. Staff was friendly and Dr. Keller was great and has a sense of humor. Found and infection an internist overlooked. Thank you, Wil be back.
Very happy like always!
I had such a pleasant experience with Roni Keller. The staff was very welcoming and helpful. I really enjoyed my time there.
Felt valued, heard, and that she understood what was going on with my throat. She was friendly and professional. No complaints. Highly recommend.
Dr. Keller is a great doctor! Extremely personable and knowledgable. She gave me a lot of time and answered all my questions. I highly recommend her.
My visit with Doctor Roni Keller couldn't have been any better. i would like to start with her support staff which were excellent and very helpful. I received a warm welcome upon arrival and given a form to fill out in regards to my medical history. As soon as i turned in the form i was called in to see Dr. Keller. After a few examinations and a thorough hearing test from her associate, Doctor Keller gave me a complete assessment. Not only did she tell me what was happening but a clever plan towards a road of recovery. I was so pleased with Doctor Keller's service not to mention a great support staff to match! I couldn't ask for anything better. I really look forward towards my follow up visit. Kudos Dr. Keller !!! P.S. Considering Dr. Keller had a substantial amount of clients to see, the visit took less than 20 minutes.
The most careless doctor I've ever seen. They've charged my insurense for nothing. Doctor looked at me from other side of the room and gave me paper with healthy diet instructions when other ENT PROFESSIONAL found thyroid disfunction and throat infection.
She was great!!!!! Great Bedside Manner!
Was very happy with professional services of Dr. Keller.
Dr. Keller has a very abrupt and rude bedside manner. She did not waste her time collecting a history, doing a consultation, or discussing my health with me and she certainly didn't waste her time being friendly or pleasant. She said my ears didn't look good, but did not elaborate further or answer my direct questions about what she meant by that. She simply said it was "good enough" and nothing could be done and sent me out the door. She did not help me feel better nor did she provide a referral to a competent physician elsewhere. A very long wait time and expensive copay for a medical appointment that did not offer medical services. The printers were down and the assistant couldn't figure out how to run the ear pressure tests, it took 4 tries and I'm not confident her results were correct. The office didn't check their zocdoc appointments and had overbooked, so I was forced to wait an hour my first time at the office. Very unhappy- with the Doctor, the facilities, and the receptionist staff. Next time I'll be seeking services elsewhere.
Professional, quick, friendly and accessible. I'd recommend!
She is just lovely and super professional!! I highly recommend her!!
She was a bit fast, but very nice and answered my questions.
Perfect! Professional, kind, funny, and comprehensive. Strongly recommended
Very good work took care of my ear right away,thank you.
The Dr and all the staff are excellent!
I would never recommend Dr. Roni Keller for a few reasons. A) When you go there she doesn't really take her time to understand your situation/concerns and you are kind of rushed out of there B) It seems she would rather give you a prescription drug than make a more thorough examination C) She never get's back to you. Not when sent results from another doctor/clinic or when you call her office and leaves a message with the staff for her to call back. It doesn't make you feel safe as a patient or put very much trust in her capability as a doctor.
Very considerate and pleasant to speak with,staff at the front desk was incredibly polite, courteous, and knowledgable
Dr. Keller was very nice and was very helpful.
She is so sweet. She made me feel real comfortable and very informative.
Office was clean and everyone was very professional . the doctor explained to me why I'm feeling pain and I will be going back in 2 weeks for a follow up
Roni is a wonderful doctor and very attentive. I would recommend her to anyone as a terrific ENT and all around great doctor!
Amazing! She handled my 100 year old mom with ease and understood her concerns. She explained everything she was doing. Very thorough and we will go back again next week for a follow up. Also I would like to note that the staff was helpful and friendly.
She was rude, and brushed off my symptoms, will never be seeing her again.
Dr Keller listened to me carefully, examined thoroughly and explained well the situation.
Very csring, down to earth and personable
In today's world of assembly line medicine it's refreshing to find a specialist who treats you like a person.
Dr. Keller is amazing. She took the time to explain what she was doing and why. And was incredibly comforting. The receptionists are also very welcoming as well.
DR Keller and her staff were all very professional and made the entire visit a pleasant and rewarding experience. I highly recommend this practice to anyone seeking an all around healthful visit.
WOW ! perfect timing, the staff extremely nice and the doctor brilliant. She took the time to explain and answer my questions. All of this is done with a smile. I am amazed that we are still have a Dr. like doctor Roni Keller in NYC. Her office should be a training facility for other doctors. Thank you Dr. Roni
Clean, efficient, and friendly.
Very professional. Good staff. Doctor did a thorough exam. Was clear in explaining what was going on. Great experience.
“I was beyond impressed with my experience at this doctor’s office… my appointment ran on time, Dr. Keller was really knowledgeable and made me feel comfortable throughout the appointment! I would highly recommend this medical group!”
Felt right at home. Dr. Keller was excellent in her explanation in what was going on and the front desk was very professional and pleasant. Wait time was short, visit was excellent for a first time.
Excellent she took photo's where other doctors do not.
She was very personable.
Overall a very positive experience.
Dr. Roni Keller was great! I've visited other ENT doctors for the past six years looking for a diagnosis and solution to the pain in my ear. She was the first doctor to give me a diagnosis and started me in a medication regimen that has been working great so far. She did seem like she was rushing a bit and was eager to get the appointment over with as fast as possible but I'm guessing this was because it was a Saturday! However, I highly recommend her and as stated before she was the first ENT doctor that gave me a diagnosis after years of me suffering from extreme pain!!
She was relaxing, easy to speak to, and willing to share her wealth of information. She discussed every treatment she prescribed, as well as what she plans to do for the future to ensure my well-being. She even got to know me a little more; I didn't feel like just a patient. I can't wait to see her again.
Very pleasant and professional . On time
Dr. Keller is the coolest doctor ever, very professional but cool. Wait time was kept to a minimum; examination was quick but thorough, my entire visit took less than an hour, good-thing because I parked on a meter. The only bad things were my appointment was pushed back 1 hour and she didn’t Share the Starburst. I would definitely recommend her.
I was able to make an appt to see the Dr the next day after my pcp advised I go to an ENT about a hearing issue. I arrived late, but only had to wait a few minutes. Dr. Keller listened to my history, fixed the problem, gave me a post procedure hearing test (to make sure I had no lasting damage) in her office - all within 30 minutes. I would definitely recommend her.
very good on professional point of view
Dr. Keller was very professional, very nice & accommodating.
Very personable, pleasant personality. Communicated the steps she was going to take prior proceeding. (e.g.numbing required prior to scope exam of sinuses.) Will consult her again when I have a need.
Dr. Keller was amazing and awesome and informative. She knew exactly what I was going through, and helped me out without any hassle or extra questions. I would definitely recommend her to anyone!!
I went to Dr. Keller last summer in hopes of getting my sinus cyst taken care of once and for all. Instead of giving me the surgery that I need, she talked me into an extremely uncomfortable procedure of expanding my sinus passageways with a 'balloon'. I could breathe easier temporarily, yes. But that was not my issue. To this day, I am still suffering from severe pain in my sinus, an incessantly watering eye, and sometimes even blurred vision on the side that has the cyst.
She was very nice and straightforward with her diagnosis.
Everything was great! She was friendly, professional, quick, and she smiled at my nervous jokes. Dare I say I even had a good time. I have full faith I'll be all better soon. Thanks doc!
Dr. Keller was great and all of her staff were super nice and courteous!
She is the best! Loved her & highly recommend
Thought there was another ear problem, but through a complete check I was having a sinus issue. I wish every doctor was as professional, thorough and caring as Dr. Keller.
I had trouble getting there so I called in advance saying I'd be late. I arrived an hour late to my appointment but i was seen immediately. Excellent service, excellent doctor.
Great doctor, excellent patient skills. Highly recommend!
It was great. Especially customer service was awesome. Love the Ladies. :)
My experience with Dr. Keller was professional efficient and kind. He front desk staff seem to be competent and courteous.
Staff was very kind and professional. Felt that they cared about me as a patient and wanted to get me better
This was my first visit & I was happy with the nice doctor & staff. Will definitely return!
Dr Keller was wonderful, and recommended me to an allergist after a thorough exam. Would visit her again for any ENT issue!
Was seen before appointment time, no waiting! Doctor was great. Very thorough and nice. She listen to what I had to say and I did not feel rushed. Would recommend!
The office was very nice and clean, which is a rare thing sometimes. The receptionists were friendly, again another rare thing. So that led me to have high hopes for the doctor, which Dr. Keller met 100%. She was very sweet and patient with my son. I didn't feel rushed at all. I would definitely come back again and would recommend.
Very professional. Great Doctor & staff.
If you are looking for a ENT, look no further. I had ear ringing and pain and was very nervous. She did a great job running tests and assuring me that everything was fine.
She is a very nice person! I was very nervous about my visit but she made me feel comfortable.
Everyone was pleasant. Hardly any wait.
She was amazing as usual. Very friendly and honest.
very informed and pleasant dr
Roni was lovely, professional and very easy to talk to, as were her staff at the front desk and the nurse that assisted her. Everyone was great and I would definitely go back!
Understanding, thorough and gentle.
For the very first time I found doctor ; who actually gives you time. She is very patient and caring . I would highly recommend her. PS staff is very friendly and plesent.
Everyone in Dr. Keller's office was nice and professional. The office is very clean and its a simple set up that flows very well. I am a new patient at this office and I was seen a few minutes after my appt which was not much to worry about. I probably stayed the office 30 mins, if that. Dr. Keller was very nice and knowledgeable. She diagnosed me, recommended testing with the audiologist, prescribed medication for me and I was on my way. Great Doctor and Staff!
She is the best doctor ever. The people that worked in the office are warm, friendly, and caring. I really enjoyed going there and it was definitely worth the trek in the weird blizzard. I <3 them.
the wait was really 45 minutes, but that's because i was coming from a long way away, so i didn't know the area too well. turns out i got a parking spot quicker than i thought, but the whole staff was fantastic, and DR. RONI KELLER is hands down theeeee best doctor I've ever seen. She's caring and knows exactly what she's doing!!
I was seen right away, about 5 minutes after I walked in. The doctor did a few tests so I was there for an hour then I was done with a prescription.
Definitely Dr Keller is good but the her team is DISASTROUS... the day after the storm I had my CT scan and they had to fax the order from Dr Keller they never did, they only faxed later in the day. I had to re-schedule the whole thing. Then Dr Keller was not able to make it, so I saw another Dr who just read Dr Keller's comments about my CT scan. She said I need an oral surgeon, and she mentioned the name BUT THE OFFICE TEAM DO NOT REMEMBER WHAT IS THE FINAL VERDICT!!!! BUT THEY DO REMEMBER TO CHARGE YOU...
Very pleased with visit got answers to all questions staff was excellent
Really nice office. Great doctor.
She was VERY thorough which I appreciated.
She is awesome! Highly recommend!
Pros: Dr. Keller was very friendly and seemingly competent. I was satisfied with the clinical treatment here. The receptionists were also very friendly. Cons: I waited about 40 minutes to be seen. The audiologist was friendly with me, but I watched her interact with another patient in the waiting room, and I was very turned off - she was defensive and and almost confrontational.
Great, absolutely great! can't wait to go back, very helpful, tells you the truth, straight forward, really wants to helps
She Very nice, right away I was comfortable and not nervous. She took care of my problem right away.
She's very good. Will make you feel better as well as treat what ails you
Staff was extremely courteous ....
Dr. Keller was very professional and courteous. I had questions after my appointment and called her--she called me back personally.
Dr. Keller is very friendly and efficient! She remembers her patients, even if she has not seen them in over a year. She always makes appointments as enjoyable as possible!
I liked Dr. Keller she was confident about what she was doing. I visited 2 other ENT doctors before her and this is the first one that I'm happy with.
It was great! The waiting time was very short! I went in there feeling terrible, and the next day I felt 1,000 times better. Dr. Keller addressed all of my concerns and questions and was quick to diagnose my problem. Thank you! I would recommend visiting this doctor!
The doctor was very professional. The only thing I was disappointment that the office didnt have a x-ray machine n I was sent someplace else when I got there it was too crowded so u left
My visit was one of the best visits to a doctor's office ever. Dr. Roni Keller was very professional with a mix of positive and happy attitude. Everything was well organized and quick, her assistants knew exactly what they were doing and were professional as well. I Highly recommend Dr. Roni Keller for your ear, through and nose problems.
Pleasant environment and very clean! Professionalizing was excellent! I was so pleased I recommended my friend who made an appointment for next week!
She is 100% professional. Verry pleasant, answer all my questions. Highly recommended.
Very good experience.
Great doctor, clean office, thanks!
She is sooo sweet and nice, and very professional. Highly recommended
Doc Knows exactly what she is doing and would definitely recommend her to others.
She was very sweet and very professional!
shes lovely! and i felt comfortable around her.
Dr. Keller was warm and very professional. During the procedure she was constantly asking about my comfort and if I was in any pain.I will definitely reccomend Dr Keller's services.
Very nice. Answered all my questions.
Great great great! Answered all my questions and eased all my worries!
Listened to my description of the problem, scoped me right away and diagnosed me instantly. She was fast and friendly.
After completion of initial paperwork relating to insurance, I was immediately introduced to Dr. Keller, subjected to various tests and diagnosed. Dr. Keller was pleasant, willing to answer all my questions and all without any delays.
1st appointment needed to be rescheduled due to the elevator being down (this wasn't a problem at all). While I was on the phone with office rep about the initial appointment rescheduling, I spoke to them about my specific needs, and was encouraged to proceed with rescheduling the appointment for the next week. This was a HUGE waste of time, considering the doctors on staff couldn't help me with sleep issues and only called me to the back to refer me to another doctor. Oh..they did want the co-pay though. Trust in doctor's offices officially lowered.
Really nice/respectful and professional...never felt that relaxed and told me everything i wanted to hear
Top notch treatment!
I would recommend Dr. Keller. She is highly professional- not as personal as other Doctors I've been to, but she treats you and that's the most important thing. She prescribed me a LOT of medication for my disorder to relieve symptoms, which was good, but she didn't seem concerned about the side effects of taking a lot of medication. I chose not to take the ones that she said were voluntary and it worked out fine. Overall I was happy with my treatment there.
Great staff along with great attention to my needs. Dr. Keller is very friendly and professional.
Very nice, thorough