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Qualifications and Experience
Awards and Publications
Upon receiving a confirmation of your appointment, our office will send you a separate email to register through our secure patient portal. You will be asked for a pin and it will be the last four digits of the phone number you registered with. Dr. Burnett trained at the New York University School of Medicine. He completed a residency in Otolaryngology at the Milton S. Hershey Medical Center/Penn State College of Medicine and another in Internal Medicine at the Hospital of the University of Pennsylvania. Dr. Burnett completed his fellowship at the Medical University of South Carolina. Dr. Burnett is a member of American Academy of Otolaryngology-Head and Neck Surgery, American College of Surgeons, American Board of Internal Medicine, and the American Medical Association. Dr. Burnett practices the full breadth of otolaryngology, specializing in disorders of the sinuses and sinus surgery, disorders of the throat, ears and head and neck. As a medical student at NYU, Dr. Burnett launched NYU School of Medicine’s African Medical Textbook Project, which aimed to provide African medical schools and libraries with new and used science textbooks. During the four years that he directed the program, several thousand much-needed textbooks were sent to medical institutions in Liberia, Kenya, Uganda, Nigeria and Zimbabwe. The program was constructed as a joint venture of the NYU School of Medicine, U.S. State Department, textbook publishers, and corporate philanthropists. In 1992, Dr. Burnett won the NYU President’s Award for Volunteerism and Community Service. Two years later he was awarded the Alex Rosen Award for Excellence in Medicine and Humanities.
Verified Patient Reviews
Very personable and professional at the same time. Got to speak to him over the phone after the visit to go over some questions. Would highly recommend.
Very professional yet warm and human contact, not denigrating the patient but explaining the possibilities for cure. Taking decisions on the stop, enlarging the scope of examination. All exams happened right away without any waiting time, but very efficient and nicely manner.
Dr. Burnett was very thorough, professional, quick but still gentle. He was knowledgeable and gave me options. I will definitely be returning to him!
I love this office. The staff is SO incredibly nice, accommodating and understanding. The exam rooms are relaxing which is rare, and super clean. Dr. Burnett it so caring and really takes the time to listen and understand your concerns. I’m so happy I found this office and Dr. Burnett!
Dr. Burnett is a very knowledgeable and "down to earth" Doctor. You will not find a better Dr. to help. John T
The wait was really quick and everyone was really helpful!
Wasn't fond of the wait but was seen and attended to in a competent manner.
had laryngitis....efficient...helped me feel better in a day
Straight to the point. Extremely knowledgeable. Super personable. If I have any ENT needs in the future I will 100% be going back.
Dr. Burnett was extremely helpful and listened to my issues carefully. The exam was thorough and I would recommend.
It was great. An issue I've been dealing with for years was resolved the next day after my visit!
Not really solving anything. I went to a clinic before and hoping this new visit may have som progress in treating my symptoms, but the doctor give no clear solution. Just some painkiller and inflammation reducing drug. I don’t think waiting and see can cure anything.
My visits with Dr. Burnett are always medicinal in that I always feel better once diagnosed and treated by him. Very attentive, listens closely and genuinely concerned. Extremely knowledgeable and well informed of his craft. I highly recommend.
Excellent Service! My appointment was at 9:00AM. I saw the doctor, he performed the necessary tests, and he showed me detailed images to supplement his explanations. I was walking out of his office by 9:15AM.
Very professional, quick and short and to the point! Told me what I needed to know and will be back tomorrow for a hearing test to make sure everything is ok! The wait time was longer than my actual visit to see Dr. Burnett.
Great doctor very thorough
Dr Burnett is caring and very reassuring. He listens and does not jump to conclusions. I have confidence in his diagnosis. He is efficient yet I never feel that I am being rushed.
Will come back again!
He is very clear and honest. Self aware which is a huge bonus.
Dr. Burnett made me feel at ease and listened to what I had to say. He was very thorough and made sure that I was comfortable and understood what he was doing. I would definitely recommend him.
The office should streamline documentation requirements, use zocdoc info already submitted and cut down on repetitive questions. Reception could be more welcoming.
Excellent..No wait time, great bedside manner and extremely knowledgeable
Skip your PCP and go straight to the ENT!
Great doctor. I felt well diagnosed and treated.
Doctor has a very good bedside manners. Supporting staff okok.
Very friendly, felt comfortable from the start.
Wait time was quite long but Dr. Burnett was really kind, knowledgable, and answered all my questions quickly. Great bedside manner.
very thorough ...and let me follow up by phone a few weeks later..which saved me a visit....is my go to ent now.
I would have gladly given Dr. Burnett a 5-Star review, if not the office’s billing practices: I was asked to pay a suspiciously high deductible, then sent a bill for another suspiciously high charge. Contacted my insurance and learned there was a mistake in the claim and in fact my entire out-of-pocket should have been much lower than the deductible I was charged. Also realized they over charged my wife months before and never issued a refund. Had I not called and demanded a refund for both of us they would have probably kept the money. Super shady.
I was experiencing a very bad ear ache that turned out to be a much more serious infection than anticipated. I was able to quickly get an appointment with Dr. Burnett and he was incredible. I had to start a medication and because it was a Friday Dr. Burnett tracked my progress over the weekend, checking in to make sure things were getting better and not worse. Though the pain I had was really intense and the experience a bit scary (the infection had spread to my face), Dr. Burnett went above and beyond to make sure I was taken care of, had enough medication for pain and treatment, and had all the resources I needed. On top of all of that, he's just nice and has a great bedside manner. I cannot recommend him enough. Hands down one of the best doctors I've encountered.
Wait time was ~45 minute which is longer than what I usually wait at other offices. The doctor is great but some staff members are not that nice. Someone who answered my call was extremely unhelpful and insensitive to my need. Bill took over 3 weeks to come in..
My sticker shock of a nasal procedure (and my insurance deductible--thanks Blue Cross ), initially, shaded my review. However, after some back and forth, Celeste in billing was super understanding and a testament to the compassion and expertise that Dr. Burnett did show during my appointment.
Dr. Burnett's office staff was very helpful and empathetic. Wait time was minimal and the office was clean. The Dr. himself was very thorough and I felt well taken care of. Thank you!
Efficient, courteous and very professional
Excellent, knows his stuff! Love him!
Super nice guy. Took great care of me - once again.
Very kind, great bedside manner. Knowledgeable about a lot of other conditions that do not deal with ears, nose or throat.
He was very thorough. He answered all my questions. He explained everything.
I couldn't recommend him any higher. I went in with the intentions of getting my tonsils (after having years of issues with them) removed but he spoke about the seriousness and gave me pros and cons and was very honest about it. He's a throwback doctor. Not the modern one that's ready to give you meds on a whim or just diagnose you so that they can bill you. On a side note the lady by the front desk (mid day on a Wednesday) could do with some serious customer service training. She answered my questions with a hint of attitude, and when Another patient asked her nicely how long her wait was, (she'd been there for an hour) she responded rudely without giving a definite answer. And she could have handled the situation way better. If you don't want to deal with people in a courteous way then maybe you should look for a different line of work.
Professional with detailed comments on my condition. Did not rush.
Great guy, nice sense of humour but professional and knowledgeable
If you have an ENT problem, really, look no further. Dr. Burnett solved my life-long breathing inhibition in less than 30 minutes very professionally and with extreme care. Would recommend to anyone.
Dr. Burnett is the best ENT doctor I have ever had. Explained everything to details, answered all the questions and was very kind. I came there with a fear but he made me feel comfortable. I would definitely recommend him. The wait time was just enough to finish up the paperwork. I arrived about 20min prior my appointment and I was seen by doctor at the exact time as the appointment was set.
I went to Dr. Burnett because I came down with my third sinus infection in less than 12 months and figured it was time to see an ENT to figure out what was going on. We chatted for about 15 minutes, prescribed me a steroid and antibiotics, said to call after I finished the meds to discuss next steps. Called and the receptionist told me, "well, if the meds worked we don't usually do anything else." finally, after explaining repeatedly that the meds have not addressed the bigger issue of persistent sinus infections, she said he'd call me back on Monday. Haven't heard a thing. These are now daily calls. Still nothing.
Very professional staff. Dr.Burnett was very attentive to my issues.
Dr. Burnett is the best! He really knows his stuff and is extremely thorough and wonderful with follow-ups.
Very knowledgeable and easy to communicate with.
Really quick to look at me and make a diagnosis- was very rough in examining me, and was clearly in a rush since he had many patients waiting. No time for questions- saw him for maybe three minutes
Great - knowledgeable - answered all my questions
Dr Burnett performed a tonsillectomy on me to cure chronic tonsil stones and reoccurring bouts of tonsillitis that I had been dealing with for 10 years. He was very informative in helping me come to the decision to remove my tonsils and the surgery went perfectly. Recovery was nowhere near as painful as expected and Dr Burnett's follow up and aftercare was great. I would highly recommend him as a surgeon and ENT.
Some nice medical staff. Very rushed visit.
Dr. Burnett is always kind, thorough and takes the time to not only listen to his patients, but also explain everything. He is a wonderful doctor with a great bedside manner. I would highly recommend him.
Great doctor, knows his stuff and makes you feel cared for
He was empathetic Cleaned my ears Not able to advise me about other Concern about breathing issue Does not do procedure I asked him about
Dr Burnett is exceptional in my opinion he has gone beyond and above excellent care by answering concern after hours when called providing direction and personal assistance beyond his normal hours of service. On this visit he resolved my concerns leaving me assured that my medical issue was improving. The wait time was a little concerning (close to 30 mins) and I did feel the receptionist on duty that day was a little rude to a patient who had travel all the way from Buffalo to see the doctor (which attest to his effectiveness) however it was in no way reflective of the kind of care given by Dr. Burnett.
Walking into the office not being able to hear was the biggest headache ever. After seeing the doctor I could have given him the biggest kiss in the world. He was awesome.
Doctor was great. Wait time was absurd. Had 3:40 appt according to ZocDoc, office told me it was a 4pm appointment when I was asking about my wait
Nice doctor, very thorough and explained everything clearly. I wouldn't say he "rushed" the way other reviews mention, but rather it seems he is busy and therefore needs to use his time efficiently. Nothing wrong with that. I will go back and would also recommend him to anyone looking for an ENT.
Excellent physiciaan and a highly professional staff.
He was excellent and caring
I had an urgent issue that I needed attention for. He was quick to help me and we have a follow up plan in the works if the immediate solution does not take effect in time.
Dr. Burnett was great!
Great doctor really made my feel at ease with my concerns.
Great and efficient doctor!
Patient, kind, professional and thorough. One of the best doctors I have seen. He is great.
He was very efficient and explained every step as he did it. I only wish I'd come to him sooner.
Good doctor, painfully rude receptionist with serious attitude problem.
He seemed very busy and he rushed, hopping to other patients. I had questions, which he listened to standing, ready to run. The treatment was rushed as well.
Dr. Burnett was extraordinary, Caring, Professional and Thorough. I recommend him wholeheartedly.
I have knows Dr. Burnett for many years from another practice. He is highly skilled, spends time answering questions, and is a very experienced clinician.
He listened to my concerns and responded in kind, we had a real conversation about my health without wasting any time. He was thorough and informative and I was basically in and out rather quickly but didn't feel rushed in the slightest. Definitely recommend.
Thorough with good bedside. I will definitely be back if necessary.
I have been a patient of Dr. Burnett for several years now and have followed him from previous practices because I find not only does he show genuine personal concern but is very knowledgeable and current always offering preventive directions as well. On this particular visit my wait time was longer than usual but his care and attention once seen outweighed any inconvenience. Richard
Very warm and friendly, and reassuring. Paid good attention to everything I described and addressed everything, and took his time. Definitely going back if I ever need to.
Never received follow up from my intial visit. The doctor was supposed to review my sleep study that was forwarded from my neurologist and I never heard anything back about a month later now.
It was great. He helped me understand my vertigo issue better. Great staff and the office seemed professional.
Dr. Burnett is terrific and I would highly recommend him!
Dr. Burnett is thorough, very kind and listens to your concerns.
Very professional and thorough, and with a good sense of humor to boot!
LOVED HIM. Very professional!
I have no complaints.
Overbilled my insurance for procedure I did not request, not friendly staff, did not help to solve my problem. Would not recommend.
I have been to the office on 3 occasions. The front desk person could use some training in customer service. Not the worst but not great either. The doctor was great and thorough on my 1st visit the follow up he was also pretty good. On the 3rd however I waited almost 30 minutes then when I went in it felt a bit rushed and he didn't acknowledge some of the symptoms I shared. Despite being in a lot of pain. On a separate note, he seems to use some modern equipment however needed to send a simple test to the lab that he should have the ability to do in house. Causing me to now wait 4 days for result. My child had the same test that very day with his doctor and we got the results in under 10 minutes. He seems good and knowledgeable but not sure how I feel about going back now.
Very knowledgeable and extremely consultative around symptoms, options for remedy, etc.
Dr. Burnett is very nice and I felt comfortable and at ease. I will definitely be back.
Excellent. Short wait time even for a first time patient. The staff is very friendly, efficient,helpful, knowledgeable and they generally seemed to care. Dr Burnett was very personable, knowledgeable and professional.. He made me feel at ease. He listened to me as I walked through all my random and vague symptoms and then talked me through what issues I could be facing. He had a few tests performed right then and there, treated me, and made himself available to me in case I needed any followup immediately. I highly recommend Dr. Burnett and his office for an ENT specialist.
Doctor Burnett and his whole staff are friendly, caring and professional. I always enjoy going to see my favorite ENT in NYC!
One of the best experiences I've ever had at a doctor visit. Dr. Burnett is terrific!
Dr Burnett was very friendly and informative. I arrived at the office, filled out a small amount of paperwork and was called right in. As a registered nurse I can be hyper-critical of providers, but Dr Burnett was great. I plan on coming to his office for any future issues and recommending my wife and friends do the same.
Excellent doctor! He was very kind and really addressed my concerns.
A little bit of a wait but he is the best!
Dr. Burnett was affable, prompt and friendly. He discussed my treatment options based on my insurance plan. Highly, highly recommended.
He's kind, thorough and very caring. Wonderful doctor!
Filling out the forms at the beginning was a very long process, with a lot of redundant information. The staff was nice though and Dr. Burnett is great. He immediately diagnosed my sinus infection and identified a polyp inside my nose which, oddly was causing difficulties in my throat (dryness, gasping and coughing when laying down--all of which were very disconcerting). The anti-inflammatory and antibiotic drugs he prescribed made me start to feel significantly better within a few days which was an enormous psychological relief. One thing, he also prescribed an anti-acid drug (proton-pump inhibitor) to see if that helped my irritated voice box, which he postulated was caused by either "silent" reflux--a form of acid reflux where the patient does not ever feel the reflux because it happens at night, while sleeping--or post-nasal drip, which could be caused by any number of things, from acid reflux to allergies. I never took the latter because I am very reticent about that class of drugs. It may well be the correct solution, but personally, I am trying to look at other options first, using the anti-acid drug as an absolute last resort. This philosophical difference of approach on that particular approach, notwithstanding, I think Dr. Burnett is an excellent and thorough physician and plan to continue seeing him for my ENT needs.
I waited for about 35 minutes, but once I was in the exam room Dr. Burnett came in almost immediately. He was extremely efficient and worked very quickly. I was a bit unsettled with how fast he moved from talk to preparing to scope my nose--I was nervous about exactly that procedure and didn't feel that he took enough time to let me relax before starting in. He did take care of the test quickly and was clear about next steps, but I left feeling shaken about the abruptness of the entire procedure.
Filled out paperwork, waited a short while, Dr. Burnett saw me, heard my story, and suggested a method that obtained immediate results. I am hearing a whole new world. Afterwards, an test was conducted and I was given a clean bill of health. Thanks to Dr. Burnett and his staff.
He was very kind and made sure to do all testing necessary to evaluate my condition. The waiting time was about 15 minutes and even his med. asst. was lovely. I would recommend him to anyone. Professional office as well.
I was so sick. I lost my voice and had a nasal infection. After I saw Dr. Burnett I felt better in a few days and got my voice back within a week. During my follow-up visit, my husband saw doctor Burnett as well because he was sick too. In addition, he recommended a great pediatric ENT we could take my toddler to.
Dr. Burnett was very congenial with excellent bedside manner. He's very personable and makes you feel comfortable right away. He handles things efficiently and only after a brief consultation I had the sense that he is highly educated in his field on top of his office's superb patient care. Looking forward to utilizing him in the future, which was easy to set up since his reception staff is welcoming and just as efficient! Would highly recommend.
Receptionist gave me a lot of paper work but once it's done the nurse called me right away. Dr listened me and answer all my questions. Everything was so quick.
5 stars. Great doctor.
He's very good at explaining the issue and putting patients at ease.
Dr. Burnett is excellent. Takes the time to understand the history behind current symptoms and treats accordingly.
Dr. Burnett is great! Very easy-going, reassuring, funny and is a master at his craft. Highly recommended!
The wait was a little longer than usual but it was still reasonable. Dr. Burnett examined me and saw the problem right away. He gave me treatment immediately and was very professional. I felt better soon after. I asked him questions and he answered them all. He was very relaxed and knowledgeable. You could tell he knew what he was doing.
I adore Dr Burnett - he's thorough, professional and reassuring. 5 stars!
The office is run like a well oiled machine, although the front office staff could use a little coaching in service with a smile. Dr. Burnett is thorough and knows his stuff.
The doctor visit was good and satisfying. he did not prescribe a long list of medicines instead asked me to wait to get better on its own and if it still persists prescribed me antibiotics. However, the receptionist was pretty rude and not making us feel comfortable. Was making annoying faces at us for being slightly late for the appointment
I finally found a good Doc.Recomend
Doctor was great. Got right down to business and fixed problem that my PCP made worse. Wait time a bit long, so plan ahead. The Dr also rushed out as soon as possible and didn't stick around longer than absolutely needed.
Concise and to the point. Efficient visit.
Dr. Burnett was wonderful! I was very nervous but he put my fears at ease. He explained everything thoroughly and spent a lot of time with me. Highly recommend!
Dr Burnett was friendly and saw to all my concerns! Highly recommend!
I was running late and the office staff was very helpful in ensuring that I was still able to meet Dr. Burnett - considering that Dr. Burnett was completely booked for the day and the next appointment was only available couple of days later. After a short wait-time I was able to see Dr. Burnett. Dr. Burnett listened to my issues in detail, asked questions to know my medical history, inquired around current medication I was on (prescribed by doctors from CityMD), etc. He then explained what he think might be going in for my prolonged sore throat and even did a quick endoscopy for the nasal cavity as well as back of throat to be certain. There were definitely things Dr. Burnett told me which were not diagnosed by any other doctor till now and I really wished I had visited him before as there seemed to have been prolonged impact which could have been avoided by proper diagnosis. Dr. Burnett also recommended some diet changes to ease the sore throat going forward due to the underlying reason of the sore throat. I feel satisfied with the visit and I hope the prescriptions and recommendations from Dr. Burnett takes care of this prolonged issue I have been having for many months.
I went in for a hearing issue. The doctor saw me soon after my new patient forms were completed. Dr. Burnett is very easy to speak with. There is also an audiologist on site who gave me a full hearing test. I recommend Dr. Burnett for anyone experiencing issues related to their ears.
I have been suffering from some type of sinus issue for a few months, Dr. Burnett was awesome and I felt better within 2 days of treatment. Would highly recommend!
Quick professional visit with doctor. Good diagnosis.
Dr Burnett had amazing bedside manner and totally explained my diagnosis to me. He is super personable. This was my first visit with him and I will definitely be returning if needed! 5*'s all around!
Terrific doctor. Friendly and knowledgeable. Takes the time to listen. Remembered me from an appointment several months earlier. Definitely in good hands!
Dr. Burnett was kind and helpful. Even though our appointment was brief, he took the time to listen and offer advice. Should the need arise again, Dr. Burnett will be my first choice for an ENT specialist.
I was in and out very quickly. He handled my situation efficiently & the folks working in the office were very kind. Would certainly recommend.
Very happy with Dr. Burnett - provided quick and effective treatment. Would definitely return.
Dr Burnett is an excellent doctor, and a true professional. I am very grateful that I was recommended to him by my urgent care, after a severe double ear infection. I immediately knew I was in good hands. I have returned several times since, and find he is thorough and gives his patients time and undivided attention. Though I assume he is incredibly busy, he never makes you feel rushed. That is truly appreciated, escpecially in NYC. He asks patients the right questions and explains the answers in a way his patients can understand. His staff is also warm and friendly. Without hesitation, I would recommend Dr. Burnett for any ENT needs. Last minute appointments are so appreciated!
Came out a happy patient and able to hear. Dr Burnett was amazing and I definitely recommend him.
My appointment with Dr. Burnett went very smoothly. He solved my ear problem very quickly, but was not rushing. Wonderful doctor and wonderful office.
Very nice, personable doctor. Just went for consultation but came out feeling good about him.
Dr. Burnett is very professional and thorough. I suffer from chronic ear infections and he is a blesing, always sees me and helps me treat it right away.
Dr. Burnett was thorough in his examination, listened attentively and answered all of my questions. Highly recommend.
Great appointment with Dr. Burnett. I went in due to a 3rd attack of sinusitis in 6 weeks and decided to see a specialist. He was thorough in exam, had a great personality and explained in detail the medicine we were gonna try. He also personally followed up a few days later with test results and to see how I was feeling. The medicine worked and I am feeling much better. Highly recommend - office staff was great. Barely had to wait at all.
Dr. Burnett was awesome. Professional, relaxed, and direct. Really good experience-- would definitely recommend.
He was very kind, compassionate, and thorough. Great doctor.
Dr. Burnett is terrific. He is helping me deal with some ongoing cough and sinus issues and has been able to come up with a diagnosis and promising treatment plan. It is always very easy to find an appointment and I usually don't have to wait long to see him.
Very professional, kind, & efficient. Always made sure that I understood everything and answered all my questions/concerns. He ultimately performed my tonsillectomy - made me feel at ease about my surgery before and after through the healing process. Highly recommend! Fantastic doctor.
This is my second time seeing Dr. Burnett. He is very professional and has a pleasant personality. He is thorough and will answer all of your questions and concerns.
He was very much in a hurry and did not take his time to listen. Felt rushed in and out.
The Best ENT For the Treatment Of My Sinus Condition Excellent Easy To Get To Office Location Accommodating Office Staff ...Very Little Wait Time I Highly Recommend Doctor Burnett To My Family & Friends
Dr Was excellent, professional and fast. Was able diagnose my issue and get me out of the office all within about 3o minutes which I appreciated
Good service, good explanation.
Overall a great doctor and a good person. Listens well, has a real two-way dialogue. Will definitely be back next time I'm sick.
Very good experience. Highly recommended, both office and doctor !
Great experience. Dr Burnett explained carefully what I had and was very engaged in the conversation. I would definetely recommend him.
By far, one of the kindest, most professional and dedicated health professionals I've had the pleasure to encounter. I highly recommend Dr. Burnett.
Dr. Burnett is very friendly and professional. He does a great job explaining procedures and diagnoses and answered all of my questions easily. His examination was quick but thorough. I was back at the office within an hour, but never felt rushed.
Dr. Burnett is exceptional. He has great interaction with patients that is both informative and friendly always making you feel at ease as well as having his undivided attention. On each visit I have found him to be thorough with a keen interest to the possible root causes of my issues and offering both preventive and effective treatments. The staff at his East 57th street location are very professional and pleasant displaying genuine concern that your experience turns out to be a satisfying one.
This was my second time at Dr. Burnett's office, and both experiences have been very pleasant. The wait time this time was maybe 2 minutes (I was one of the earliest appointments that day), and Dr. Burnett is very nice but also quite efficient, which is good when you're trying to squeeze appointments in before work. He explains everything he's doing well and also gave me tips for preventing any discomfort in the future, even though I hadn't asked. Overall a pleasant experience!
Very nice doctor who was patient and professional. A great overall experience.
Dr. Burnett was great! He helped me really understand my symptoms and treatment. He was kind and patient.
One of the very best doctors I have met in 20 years. Outstanding.
Only had one visit but he seemed very thoughtful and thorough. Would see him again if I have future issues related to ENT.
After months of suffering from a throat infection and sickness, and poor diagnosis from other doctors, Dr. Burnett correctly prescribed a simple antibiotic that cured me in three days. Thank god I chose to change my doctor and go to Dr. Burnett instead.
Although I've been a patient of Dr. Burnett's for a couple of years, this was my first visit to Dr. Burnett in his current practice. I was pleased to see how they have integrated technology into the practice, from the patient questionnaire to prescription submission. The waiting room was a little small for the number of patients, but I was impressed how quickly I was seen during a very busy time, and my time with the doctor was not rushed.
I came to Dr. Burnett in bad shape and he was competent, professional, and quick. I was treated quickly (drained abscess) and feeling better in days. Highly recommend!
Dr Burnett gave me time to explain my symptoms and listened. I would suggest in the waiting area they put a sign asking people not to use their cell phones while waiting, very rude. Very nice office staff. If you have mobility issues can be a problem entering the office. After entering the building you have to go up or down several stairs to walk to the elevator.
This is my first visit and I can definitely say that it was a wonderful experience. Everyone is knowledgeable, friendly and accommodating. Dr. Burnett explained everything that he's doing and that makes a lot of difference. I felt that I was in good hands. I will definitely be recommending him to my friends.
The wait was worth it. The staff is patient, friendly, and funny. Dr. Burnett is good stuff. I would recommend him to anybody.
For what seemed like a 1 minute check up for a mild sinus inflammation I was charged a full doctor's fee because apparently that's a medical procedure that has the same weight as a surgical treatment, for which my insurance has a high deductible. Total ripoff!
So fast and efficient but not in a hurried way. He conducted the exam very quickly as if he's done it a million times before, but I had a lot of questions and he answered them all very patiently.
He was great! He left the room several times during my examination. Not sure if something came up or? I felt that this was a little disruptive. Other than that, he was great!
Once I was in the office it was quick and efficient- a comfort to know what was actually going on.
I went in to his office in a panic and he was able to calm me down and conduct a thorough check to confirm all data points were covered before proclaiming any prognosis. He is very professional and is genuinely devoted to your health. Overall a great visit.
He listens and knows what he's doing. Very thorough and helpful. Also they have the nicest receptionist in NYC!
Super nice guy. Explained things very well.
Very professional and fast!
I came in with severe vertigo and Dr. Burnett did not do much of an exam. He sort of dismissed me when he looked at me and said there is no way this is ear-related. He couldn't be sure without testing me and I felt that no matter what I was telling him it was falling on deaf years (no pun intended). When I left the exam room his tech staff kept telling me to open my eyes (I could NOT open my eyes). I thought this was very unprofessional. They had no idea what I'd been diagnosed with and they had no right to tell me to do something without properly examining me or knowing my history. I do appreciate the follow-up call I got the next day, but he started it out with "you really didn't look well yesterday." I know, I didn't look well - I was really sick! I've had worse doctors but I won't use Dr. Burnett again.
Excellent, caring knows what he is doing!
Great experience - definitely recommend. Appointment was on time, office staff were very friendly, and Dr. Burnett was very thorough. Answered all my questions, listened to my concerns, and did not make feel rushed like most doctors do.
Dr. Burnett is the BEST DOCTOR EVER!!!!!!!!!! I would recommend him to anyone. His practice is beautiful and the service was amazing. Dr. Burnett is extremely nice. In other practices, I am used to being called in by the medical assistant and the medical assistant doing all of the work and waiting for a doctor for an hour to come in the room to just talk. IT WAS NOT LIKE THAT WITH Dr. Burnett. As soon as I walked in the room, HE WAS RIGHT THERE. THE DOCTOR WAS WAITING IN THE ROOM FOR ME. HOW AMAZING IS THAT! He went right to work and fix all the issues I had.
So professional and efficient, great front office staff as well as behind the scenes, from the medical assistant and the stand in audiologist, excellent care.
Exceptional service, very professional!
What a kind and knowledgeable man! So happy I found him. Dr. Burnett certainly knows his stuff!! Also, everyone in the office was so nice and professional. A most enjoyable office visit!!!
I was so pleased and happy with my visit to Dr. Burnett's office. I was experiencing extreme ear pain, and received an appointment the same morning. On my way to the appointment someone called to get started on my insurance, being out of network, to try to find a solution before I arrived at the office so I could be seen quickly. The office was friendly and comfortable, and I was seen as soon as my information was processed. Dr. Burnett was so wonderful and knowledgeable. His demeanor was pleasant and even though he worked quickly he was very thorough in answering all of my questions, diagnosing the problem, and coming up with an appropriate plan for recovery. I would recommend visiting Dr. Burnett and his staff to anyone dealing with any ear, nose, or throat issues. I ended up paying out of pocket (despite his team doing their best to work with my regional insurance company) but it was worth every penny.
Dr Burnett has excellent bedside manner. He is calm and re-assuring while also showing genuine interest in uncovering your issue.
Office staff was professional, warm and welcoming. Dr. Burnett couldn't have been more kind. Also, I called the office after I left bc I forgot to ask him a question. I received a call back within 30 minutes with an answer to my question.
Great visit. Dr Burnett is great, really kind and there to answer your questions. Really nice guy and very informative. Be aware that the copay may be more than what you usually pay since he's a "specialist"
Dr. Burnett was very attentive and thorough. I'd like to visit him again when necessary. The receptionist and his assistant nurse were also very kind and professional. I had to wait about 30 minutes because one patient before me took a longer than usual. But they are aware of this and followed up with me.
Very professional and informative. Would highly recommend.
Dr. Burnett had an excellent bedside manner. He was straight, and to-the-point without seeming like he was trying to rush me out of the office. After quickly assessing my issue and fixing it, he made an immediate recommendation for me to see the office audiologist as a precaution. Overall positive visit. The front desk staff was quick as well, working the slightly crowded waiting room with speed.
The doctor was very easy to talk to and answered my questions clearly.
Doctor Burnett was very thorough and friendly. He answered all my questions. Very knowledgeable, understanding and patient. Highly recommended him. I just wish his office was closer to where I live in Brooklyn.
All went went. We ll see in 6-8 weeks how it goes Thank you
Amazing Doctor ! Explains everything in great detail.
He was very nice and friendly. Also took good care to be gentle when testing me.
I was really scared about what has been going on with me. Dr. Burnett answered all of my questions and was very sensitive. I appreciated all of his input and the time he took to make sure I understood all of my options.
Dr. Burnett was great! Very present, very attentive, and he takes time to hear you out before coming to his diagnosis. Although my issue was not resolved immediately, I appreciated his honesty about which Doctor to refer me to in another field. No unnecessary testing was performed which was nice too.
Dr. Burnett was amazing. He was kind and calm and walked me through everything he was doing. I would reccomend him to anyone in need of an ENT!
My first ever visit to an ENT, I was treated very well and the entire staff was kind and professional. Dr. Burnett is a great doctor. Highly recommended.
The doctor itself was not terrible- however, the way the billing is handled makes the practice seem like a fraud. I was charged an arbitrary sum as a "down payment" by the billing desk AFTER I saw the doctor in addition to my regular insurance co-payment. Please keep in mind that this is doctor is in-network for my health insurance and covered. A "refund" would be issued, they advised, if more than anticipated costs would be paid by my insurance. Had I been given the option before I saw the doctor, I would have walked out right away. Confronting me afterwards - Shady.
Doc is great and helpful. Only problem was that they changed their billing policy and now charge you in full for your visit upfront – then you have to wait months til your insurance covers it, and they issue you a reimbursement. I can see how that helps them, but it certainly doesn't help patients who are used to only paying a copay. I really like the doctor but probably won't be going back here because of the billing process.
For the bill I received I would have liked more service. I spent more time with the audiologist than him.
Excellent and professional
My visit was great! The front desk coordinator was very nice and helpful! I told her I was on my lunch break and she helped get me in and out fast even though I was a first time patient. I highly recommend Dr Burnett. He is very knowledgeable and understanding of your concerns.
He is very good
Dr. Burnett is energetic, focused, and interested in his patients. I have always had a great experience in his care.
Very knowledgeably, resolved my issue right away.
First off the entire office staff/nurses were friendly, professional and efficient. They maintain the upmost respect when dealing with patients which made the experience that much more seamless and pleasant. Dr. Burnett was also very kind, patient and thorough. He took his time in explaining what his plan was and why and made me feel comfortable and at ease the second I walked in the room. The office space was very modern and incredibly clean. Defiantly recommend.
Doctor Burnett was very professional, informative, courteous, patient, delicate with procedures, and attentive to my concerns. Definitely a 10 in my book! I highly recommend him as an outstanding E.N.T. physician.
Very pleased. Dr. Burnett was thorough but efficient. Very personable. Definitely recommend!
Staff was gossiping and cursing behind the front desk. Doctor was dismissive, and cut me off while speaking. Exam was perfunctory. Meds he prescribed were not called in at all, and then we're called in to the wrong pharmacy. I will not be back.
Excellent experience from start to finish. Courteous and professional staff, next to no waiting time, a very informative and thorough examination/ diagnosis.
He was friendly and kind and left me feeling my fears would be addressed
DR. Burnett was worth the wait. Great bedside manner, explained everything he inspecting me with, the tools he used and why he was using them. What I would expect to feel etc. My kind of doctor, relatable and I never felt like he was talking over me. A great find!
Dr. Burnett is a great doctor. He is thorough in his examination and evaluation.
Was very thorough with my complaint, seemed to really care about what was wrong with me and how we could fix it.
Dr. Burnett made my appointment quick and painless- he explained everything that he was doing and made a point to try and make me comfortable during the slightly uncomfortable procedure. He explained what was causing my problem well and made sure that I knew to let him know if my condition doesn't improve. I waited about 20 minutes past my appointment time to be seen but the office staff was friendly and the office was clean as well. Would definitely recommend.
Very nice guy and a very pleasant experience overall.
Michael was great. He is exceptional at explaining what's going on and making you feel comfortable with everything as he is examining you. I would recommend him to anyone.
Professional, quickly seen, and answered all the questions I had.
Doctor knows his stuff. After going to two other ENTs, he was able to finally get rid of my ear infection. His manner is very approachable, and he explains what's going on very well.
The wait was longer than usual because one of the doctors had to go into surgery so the others had to treat the overflow. Dr. Burnett was affable, efficient. I would highly recommend him.
He was wonderful, so warm and extremely professional. It was my first time seeing an ENT doctor and he diagnosed me immediately and made me feel better instantly.
He is great! Very knowledgeable and attentive.
Dr. Burnett was helpful, efficient and completely addressed my questions and problems. His staff and other doctors are professional and pleasant to deal with, and although his office was extremely busy, I did not have a long wait. I was very impressed with Dr. Burnett, and will be following up with more diagnostic treatment and will visit him again next year for a check-up.
Super efficient office. Dr. Burnett clearly walked through his thinking in coming up with a diagnosis, and options for treatment. He was open and communicative, willing to take time to explain... and the handoff with his staff and others was seamless.
Doctor Burnett was very nice and answered all the questions I had.
Fabulous professional. Manages to be incredibly efficient and to the point while also being incredibly friendly. A man born to do what he does.
Excellent physician. Took the time to assess my concerns and answer my questions.
Michael was professional and informative.
He was very warm and very professional. He answered all of my questions and didn't make me feel silly for asking.
Very knowledgeable, friendly and efficient.
Dr. Burnett is professional, compassionate and knowledgeable. He listened to my concerns patiently and put me at ease. His office is very clean and his staff are polite and friendly. Highly recommend Dr. Burnett.
I walked away feeling very good about Dr. Burnett. He was friendly and approachable and, most of all, very helpful.
He thoroughly cleaned out my ear right away and I have not had a problem since! Talked to me the whole time he was working on me to distract me from some of the pain I'd imagine.
Listened attentively and explained the procedure step by step.
Dr. Burnett is both professional and caring. Takes the time to make a genuine connection.
Dr. Burntte , was great , east to talk to.Got an appointment right away.. Staff was very helpful and friendly. Lucky yo have found him.
Dr. Burnett was great. Friendly and explained things well. I'll be back (next time I'm sick).
I've been a patient of Dr. Burnett for close to 2 years now and this is my first visit to his new office on 57th Street and I loved it. The location is easy assessable and the office is very modern, bright, and comfortable. His staff were exceptional in assisting my wife and I with questions about what our insurance covered and co payments as well as extremely friendly, and professional. Dr. Burnett is in a class all by himself. He is attentive to your concerns, informative, and makes you feel welcome and at ease. When leaving his office you feel like all your concerns have been thoroughly addressed and assured that the treatment he prescribed was just what you needed. Always with a smile and genuine, up close and personal approach. Can't recommend him enough.
Very efficient, professional. Resolved my problem within minutes. Didn't charge extras, price exactly as quoted.
Great doctor who took the time and really talked through all options with me. Could not recommend any higher!!
This was hand's down he worst experience I have ever had with a doctor. After examining for about 30 seconds he practically dismissed me with no empathy. He did offer to have me come back on another day to have a hearing test done but did so without offering a good explanation as to why. After I asked for clarification, he repeatedly acted as if he had clearly articulated the connection between my symptoms and the test (which he had not) and did a good job of belittling me in the process. I will never be returning to this doctor. For the record, I have never had a poor experience with any doctor in the past. I guess my luck ran up today.
Very patient, kind and professional. I've been suffering from bad vertigo and the past couple of ENTs were of no help. Dr. Burnett was not able to diagnose me right away because I need more tests to find the origin of the vertigo, but he did all the tests I was expecting to be done (and should have been done b the other ENTs I had seen in the past) and answered all my questions.
He was helpful, professional, kind, knowledgeable, and quick.
Dr.Burnett was very attentive on hearing my whole story and patient whilst listening to me almost cry on my ear infection inflicted pain. I would very much recommend him
clearly a professional who is anxious to help patients.
My visit was extremely pleasant, quick, and informative! Would definitely return!
As usual, Dr. Burnett was thorough, friendly and effective. I highly recommend him to my friends and you!
Very knowledgable and thorough. Made me feel at ease right away and feel confident in his treatment plan. Beautiful office too!
Very good doctor. Takes his time with the examination and discussing options, answering questions. Caring follow up.
I work in a medical office, so my schedule never leaves me much time for anything let alone a last minute doctor's visit. Celeste was able to accomodate me right away before the rush of the patients. She is a gem! I was experiencing ear pain and blockage that kept me up during the night. Dr. Burnett saw me right away, addressed my concerns, answered all my questions all while treating my ear problem. He even informed me of other conditions that can be related to on-going sinus problems. Thank you so much for your great patient care and service!
Dr. Buenett is indeed an amazing, and knowledgeable ENT specialist. His bedside manners are wonderful.
The woman behind the desk was very professional and helpful. Also the woman who brings you back to the room was great. The doctor was polite ..
He was very good and knew what was wrong with me.
Dr. Burnett was able to get rid of a stubborn ear infection I had for over a month. He listened to my concerns about certain treatment options and was really responsive about finding the right solution for me.
Dr. Burnett knew exactly what was going on with my ultra-painful ear infection. The first step in remedying it was also extremely painful, but ultimately effective.
This Dr and his staff are great!
It was great. He was informative and thoughtful. All you need.
Very nice doctor. Will definitely go back!
I've been seeing Dr. Burnett for years and he's really my go-to whenever I'm sick. He calls you back in a very timely manner, and I really like the way he gets to the heart of the matter immediately. I've recommended him to friends who have similar positive regard.
I had a great experience with Dr. Burnett and his staff. The "check in" process was quick and easy as I had already completed most of the information via ZocDoc before the appointment. I was in the examination room in less than 5 minutes. A nurse took my blood pressure and temperature and Dr. Burnett came in right as that was done. Dr. Brunett took a lot at my ear, explained the problem I was experiencing, cleaned out my ear and digitally sent a prescription to my pharmacy. I scheduled a follow-up session and went on with my day. I would say the whole process took about 15 minutes. It was awesome.
Great doctor. I need to return for a test, so he asked the secretary to "not" charge me for another copay. Amazing!
Dr. Burnett is amazing and office staff is terrific. Although wait time leaves a lot to be desired. It's the one reason I would be reluctant to go back.
Dr. Burnett is efficient and knowlegeable. He identifies the issue quickly and answers all my questions and concerns. Very helpful!
Extremely friendly staff - clean offices - and Dr. was thorough and interested and I was completely satisfied with today's visit …
Dr Burnett is a very knowledgeable doctor and very friendly. He explained everything about my problem. I am very satisfied with him,
Dr. Burnett is the type of doctor I have been searching for. There are so many options in NYC but, not everyone is on point. His bedside manor and professional staff made what could have been a stressful experience a very positive one.
Very professional, courteous and pleasant
Dr. Burnett is a great doctor with outstanding bed side manner. He listened to my complicated vocal history and made very helpful suggestions. He is very knowledgeable and has a great sense of empathy towards his patients. I highly recommend him.
Dr Burnett was thorough in his review and addressed all my concerns. I felt confident in his diagnosis and he was kind throughout. The office is beautiful, the wait is a little long, but the doctor is worth it.
Very good doctor have been my doctor for years and it's always great service thank you
Office charged the credit card I used to pay my co-pay for "additional" charges without my permission 6 months after my appointment.
Prompt, efficient, professional and knowledgable
Dr. Burnett is great! I have been looking for an ENT for a while, and I found the best! The wait is quick, he's extremely thorough while still being as fast as possible. He also explains everything he is doing the entire visit and makes you feel as comfortable as possible.
Nice clean office, great staff!
Very quick and efficient, got right down to the issue, gave me an endoscopy, wrote me a prescription, was in and out of the office within 40 minutes.
Friendly, knowledgeable and efficient service.
Best doctor ever! Love everything about him!
Dr. Burnett's office is run in a friendly and efficient manner. I arrived about 20 minutes before my scheduled appointment time and completed all of the necessary paperwork in about 10 minutes. I was then seen right on time with very little wait time between having my vitals taken and actually seeing Dr. Burnett. Dr. Burnett himself was very personable and thorough in my examination and treatment. I would highly recommend him and will definitely seem him again.
Most efficient doctor visit I've ever had! He was very helpful, listened to what I had to say, and immediately allayed my fears. I'm a singer and I've been experiencing some vocal fatigue issues, so he explained to me that the different possible causes (other than nodes, etc), gave me prescriptions, and even cleaned out my ears!
Very professional, informative, and considerate
I have seen Dr. Burnett for about a year. I would highly recommend him to anyone looking for a sensitive, caring ENT who will work with you (as well as your other doctors) to develop an appropriate treatment plan. His office is amazing!
I'd like to emphasize that I came early (I had a 4pm appointment), arrived at 3:10pm or so, filled out paperwork, and was seen around 3:30pm, which was already 30 minutes early. Dr. Burnett was friendly and also took time to listen and also explain his thoughts to me. After he examined my throat, he gave me 3 options, and talked through his thought process, and wanted to hear what my thoughts were. At the end, I made a decision based on what I was comfortable with and I thought it was a nice experience.
Great experience. I booked my appointment super last minute - 11 pm the night before for a 9:40 am appt - and was anticipating an annoyed receptionist and possibly a long wait. Amazingly, the receptionist was super nice and helpful and didn't complain or comment on my making the appointment less than 12 hours ago and I didn't have to wait long at all. Dr. Burnett got my issue taken care of quickly and efficiently, but I didn't feel rushed or like he wasn't taking his time to ask me pertinent questions. He was professional, caring, and most importantly competent. He even gave me a referral to a general practitioner since I don't have one.
He was knowledgable, quick, understanding and was able to get me in and out of my appt. within my hour 1hr lunch break.
Extremely knowledgeable and friendly. Was honest in his feedback in recommending I see a different specialist for my needs.
He was extremely nice and professional but while I was there one patient left after waiting over an hour, two others mentioned they waited at least an hour, and I waited 45 minutes.
Super friendly and professional.
Really good visit. The Dr explained well all the procedures and what he was doing . The treatment prescibed worked well. The staff is nice and the office welcommingf.
The office is in a nice building. The receptionist and staff is warm and polite. Dr. Burnett is extremely patient and gets to the root of the problem. I had a sinus infection which he was able to treat and adjust my allergy meds to be more effective. I would highly recommend him as an ENT.
Honest, concise, trustworthy and helpful
He was professional, efficient and informative - he seemed to truly know what he was talking about and was interested in helping me figure out the root of my sinus issues. I didn't feel like just any patient!
I liked the whole setup. The desk was very efficient with forms and paperwork. Everyone was on spot. The dr. Had great bedside manner and allowed me to tell him what my problems were. He was very thorough. I will use this dr going forward.
Professional and informative. Very nice
Very fast and Very friendly!
Extremely thorough and very friendly. Would highly recommend
The office staff was kind and welcoming. The doctor was quite approachable. He asked questions and explained his diagnosis very clearly.
I would highly recommend Dr. Burnett. Very thorough examination and consultation.
Went in because I had ringing in the ears. Very little wait and Dr. Burnett was professional and knowledgeable.
The doctor appeared to have little interest in hearing my medical history and current condition. Throughout my visit he never even sat down and kept walking in and out as if I wasn't even there. He did a very quick test on me, lasting for a few seconds and jumped to conclusions right away, saying simply that he didn't see anything alarming. The fact that I had been suffering from this condition for multiple years and it was more severe the last 1 1/2 years apparently was not his concern at all. I was left very confused and unsatisfied.
He was quick and efficient but didnt really care to ask anything about me--just treat. Also told me i had acne (are you a derm now too?) when i work for a dermatologist and it's mild. Offended and uncalled for. But he treated me well and i didnt wait long.
Consummate professional. Very fast, efficient, polite.
I liked dr. Burnett politeness and he seems to be very attentive and skilled professional. The office staff is nice friendly. The waiting time was a little bit on a long side though, about 40 minutes, but it is quite usual for the 5 pm appointment I guess. So far so good, will come back most probably.
Clearly nice person, listens, explains, not all drug-happy like some doctors. The wait though was horrendous - over an hour.
Right to the point. Answered all my questions, was respectful, and saw me right away.
Highly professional with a great bed side manner. Dr Burnett patiently heard my issues and then proactively went about finding solutions. Highly recommend him if you need an ENT.
Friendly, efficient and helpful.
Dr. Burnett took time to explain what he was doing or what he was seeing. I didn't feel rushed. He even accompanied me when I had an insurance question for the office manager.
Professional, mannerly, brilliant, and, most importantly, he took his time to learn everything he could about my breathing trouble. I didn't feel rushed at all. He got to the root of my congestion issue and in one sitting helped me a tremendous deal more than the last two ENT's I visited. HIGHLY recommend Dr. Burnett.
Waiting for over an hour to be seen. Very unprofessional
I felt confident and more knowledgeable about my condition. I felt more assured.
Excellent overall, but felt slightly rushed. Very professional and didn't feel like I was missing anything.
I am fully satisfied with the help that I received from Dr. Burnett. I appreciated his attention to the details when I explained the symptom of my illness to him. I am glad that I made this first appointment with him.
His office is located close to my office so it is easy to reach from my lunch break or after work. I was in and out in no time. He was professional but not above conversation. I look forward to other visits as they arise.
Very thorough. I would highly recommend to anyone needing an ENT. He even cleaned my ears while I was waiting for the numbing medicine to kick in. Full service!
Reassuring and knowledgable.
No wait time. Very professional staff. Doctor listened to my concerns and gave me the proper testing. Doctor Burnett is amazing. One of the best.
Very patient and knowledgeable. Informs you of the issue in an easy to understand manner, and is patient in answering all queries.
Nice offices and staff. Dr. Burnett was very polite and listened carefully to my symptoms and explained all the possibilities of what I could be suffering from. He admitted he wasn't 100% certain what I had but he laid out a strategy (including some prescriptions) and asked that I follow up with him in a few days. The strategy worked.
The wait was about 45 mins, but I did make the appointment on the same day, so I can't say I'm that disappointed, what with getting an appointment at such short notice.
Very nice, thorough and professional
He was very attentive and knowledgeable. Seemed focused on helping the patient.
Excellent doctor, very kind person. I've found my ENT!
Dr. Burnett was excellent and took the time to listen to my concerns and solve my issues. Even after solving my problem, he did a full exam and took care of me. Dr. Burnett took the time to explain his diagnosis and prepared a specific treatment plan to help me. I highly recommend him.
First, I cannot overstate how wonderful Dr. Burnett was. I had a severe 5+ hour non-stop nosebleed on the bus ride to NYC from Upstate NY. I knew I was in trouble. I found Dr. Burnett on ZocDocs and took a chance. I got a 4:30pm appointment, but got into NYC a little after noon and took a chance and just showed up early. The front office was completely professional, accommodating, and sympathetic to my situation. Dr Burnett not only fit me in, he even took part of his lunch break to finish things up. He even helped me to a cab because my luggage was too heavy to carry for someone in my condition. Absolute the saving grace of my trip. I was only in town for 1 night, for work, and I was able to get to my job site on time and get it done...nosebleed free. He even called the next evening (as soon as I walked in the door no less!) to check in and make sure I was doing well. Amazing experience!
Treated well though he was in rush.
Friendly, professional, and efficient. Will be early to go to my follow up with him soon!
Doctor Burnett is the best doctor I ever had!;)he is so dedicated, sincere, honest and extremely humane and very knowledgeful!!! Go to him please !!
Seeing Dr Burnett was like a breath of fresh air! He addressed my issues from various angles, trying to uncover the underlying reason for my headaches. He acted not solely as an ENT specialists but as a Doctor, trying to connect the dots even when they might be out of his medical specialty! I appreciate the fact that he tried to navigate my next move tackling such a complex matter as finding the source of severe headaches. I feel lucky a have found such a qualified doctor!
Great physician! Dr. Burnett saw me right away, he solved the problem I had been having, and we had a very pleasant chat afterwards. Dr. Burnett very clearly values his patients and enjoys getting to know them. :)
Highly recommended. Very skilled. Would send my family members to him.
I was seen promptly, and Dr. Burnett was very nice and professional. He listened and gave me a clear diagnosis. When the pharmacy did not receive the prescription, I was able to call him later that night and he called the pharmacy immediately and fixed the problem. I would highly recommend.
Dr. Burnett is a stand-up guy. He was very helpful and considerate. Best doctor I've seen in years.
it was a bit fast but thorough. I need to see how the prescription will work, but it was a very good experience and I am happy to recommend.
Dr. Burnett is a busy guy, but provides high quality care and is very invested in solving your issues. He provides a lot of context and reasoning behind his suggestions and I would highly recommend him!
Dr. Burnett's bedside manner was very professional. He was very warm and welcoming. He was very knowledgable concerning my issues. He is a really pleasant Dr.
Very prompt and professional service!
Long wait time, but I booked my appointment the day of. Staff was friendly and the doctor was nice enough. Did feel like he was in a rush, but he did answer all my questions.
Very attentive and followed up with me.
very personable doctor, highly recommend
I thought it was great, he was through and explained everything to me in a way that I could easily understand....I think I've just found my new go to Doc.
The waiting room time was unacceptable , especially while I was really sick. I got sprayed with a nasal medicine that was to numb the feeling in my nose for a scope, the wait was so long again (after the initial wait) that by the time the scope went down my nose, it hurt so much. The doctor did not warn me of any uncomfortableness or anything before putting the scope down my nose. I got sent to a hearing test without any explanation Overall, I felt like I was just another tick on a checklist, rather than a patient. My overall time spent at the office was 3hrs, of that 3hrs, I had 7-10min with Dr Burnett and 10min with the hearing test lady. I am supposed to have a followup in 2 weeks but thinking of finding another ENT
Dr. Burnett was first-class in every respect: knowledgeable, friendly, thorough.
Dr. Burnett is an exceptional physician! My husband recommended that I see him and quite honestly he exceeded my expectations. Dr. Burnett has a great office, professional staff, and an excellent rapport with his patients. I found him to be a great listener and someone who provides you with options. He takes great care to involve you in the management of your own healthcare. If you need a new ENT, then you couldn't find a better provider than Dr. Burnett!
Dr. was super professional. Very easy to talk and is very knowledgeable. Would be more than happy to come back to him. Explained everything clearly.
Dr. Burnett is amazing! Hands down te best doctor I have been to. Was thorough and patient. He listened to all of my concerns and alleviated them completely. Will see again if necessary.
Always a very good visit thank you!!!!!!
long wait good doctor
Wonderful Doctor! Very thorough and willing to talk and answer any questions I had. I would rather wait a bit longer to see my doctor but know he will listen and actively answer questions when I do see him. Other doctors in NY tend to make you feel rushed -- Dr. Burnett was really kind, engaging and is working to help me find a solution for my sinus problems. Wish more doctors were like this!
Professional, straight forward, answered all my questions, thorough.
I have already referred him to my colleague whom will be making an appointment shortly.
Dr Burnett was great! Kind, thorough, and he took the time to answer the multitude of questions I had.
Overall, the doctor was very friendly, efficient, and quick to diagnose my issue. I will definitely go back to him in the future
He took the time to answer all my questions. Good bedside manner.