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Qualifications and Experience
Metropolitan Optical staff strive to help customers get the most out of "their vision." The company views itself as more than just a place to get an eye exam and glasses, they welcome the opportunity to help customers find a higher quality of life through enhanced vision. Dr. Ayalew received her degree in Optometry from Salus University, Pennsylvania College of Optometry.
Verified Patient Reviews
Everyone was very friendly and professional. My only feedback was that they automatically charged me for the pictures of my retina. I wouldn’t have opted in if they had given me a choice.
This was an excellent experience. I was in and out in about 45 minutes and the staff was professional and courtesy. Dr. Ayalew gave a thorough exam and walked me through the pictures of my eyes, and answered several questions.
The best optometry office I’ve ever visited. The staff and doctors are amazing and care about their patients.
I had an excellent experience with Dr. Ayalew and her staff. Everyone I encountered was friendly and helpful from the moment I walked in. Dr. Ayalew was engaged while she listened to my concerns and took the time to explain things to me that I had been confused about for years because no other medical professional had taken the time to really explain them to me. I would highly recommend this office to anyone who is looking for an optometrist who is interested in more than just checking boxes and making sales. Although this facility is located in a retail glasses store, I felt no pressure at all to purchase, nor did I feel that there attitude changed towards me at all when I said I would prefer to purchase through another vendor. Excellent experience and definitely will return.
Dr. Saba was super nice, very efficient and made some great suggestions on how to get more comfort with my lenses within the type of work I do. Highly recommend! Also the staff and the patient coordinators were very nice and helpful too!
The best doctor I have ever visited in my life.God bless her!
Dr. Ayalew was excellent. Very professional, and very clear in her explanations. The office staff was nice and easy to work with and the facility was very pleasant. Even though the office is in a retail optician store, there was no pressure to buy new glasses or frames. He focus was on my health, my eyesight, and helping me to understand my options. I will go back, and would highly recommend Dr. Ayalew.
She was very nice and professional . Gave me great insight on my eyesight and what can be done to improve my vision. Highly recommended!!!
Excellent staff, no wait, and very professional
Friendly staff and incredible doctor. Finally gave me the right prescription and I can see more clearly than ever before. So grateful!
Everyone was very professional, the office and equipment were very clean, and there was no pressure to purchase glasses after the appointment (though I did!). Highly recommend.
It's difficult to rate Dr. Ayalew as I didn't actually see her; I was treated by one of her associates. On the website, she's the only doctor listed at this location, but it seems like there are definitely others practicing here. The reason that I wasn't seen by her was not explained to me by any of the staff members at the office though, so I'm assuming that this is normal for them.
The office was friendly, helpful, and welcoming. The staff walked me through the eye exam and glass-picking process. I worked with Erin who was extremely patient while I found frames that I liked.
Amazing! She took the time to talk me through the process, while remaining efficient and straightforward. Dr. Ayalew was thoughtful, answered my questions, and clearly had my best interest in mind. Thank you!
Very good dr and staff. On your way pay attn to streets. Bldg is marked with the Pennsylvania Ave address on Eye St side and true ofc entrance is a block around corner on Penn side of bldg, marked with same address.
Doctor was great! Saw me right away and was very nice and professional!
I chose Dr. Ayalew based on the other positive ZocDoc reviews, and can say after my first appointment, I was not disappointed. The office is clean and welcoming, and the staff were very helpful and friendly. I was happy with both the quality of care given and the attention to detail and explanation from Dr. Ayalew.
The staff was professional, courteous, and efficient. Dr. Ayalew has excellent bedside manners. She explained everything to me in exacting detail. I was quite pleased.
I had to wait about 20 minutes but it didn't bother me, it was a Friday before a long weekend. The staff and the doctor were all very professional, knowledgable and pleasant. Will continue to use them in the future!
I ended up seeing a different doctor, who was extremely friendly and helpful throughout the whole process. She answered all of my questions in detail and the appointment was quick and easy. The whole staff was lovely and accommodating as I tried contacts for the first time - it took me a while and they were very patient with me! Highly recommend this doctor and practice.
Knolwdgable and thorough with my eye needs from a basic exam to a more complicated skin issue that required a few follow-ups that were scheduled very convienantly for me. Her support staff are also phenomenal.
Dr Ayalew was very professional and listened to my concerns. She went through every step of the procedure and even walked me through the pictures they had taken - learned something new about my eyes! The only thing I didn't like about the place (not Dr. Ayalew) was that after the appointment I was shuffled immediately to someone who was going to fit me for glasses - I already have a place in mind where I want to get my lenses and it felt like I was pressured to get a pair right there and then (it felt awkward explaining that I would be going elsewhere). Other than that, the staff was very accommodating and the wait time was super short.
She was simply amazing!
got my prescription wrong several times. Not good!
It was a bit too fast. This is my second visit and it felt really rushed on both occasions. It was obvious Dr. Ayalew only had a few minutes to see me and then had to rush to see another patient.
Dr. Ayalew is just great all around. Friendly, personable, efficient, and good at what she does. It's very easy to relax with her. Her office staff is super friendly and efficient as well; I get the impression that she treats them well, which I like (as a former service employee). You can't go wrong with Dr. Ayalew!
Staff was excellent when I arrived (during my lunch hour) and prepared me for seeing the eye doctor. Quick and friendly. Wait was just a few minutes. Doctor was very thorough and asked lots of questions before making diagnosis & recommendations. Also office seemed to have the latest tech and equipment, which was another a good sign. Overall, great first visit. Best part is they were not pushy at all about buying glasses or contacts with them.
Dr. Ayalew and her assistant were both very nice and helpful. I wasn't kept waiting for any part of the process, and I felt like my needs and concerns were being met with genuine care. Dr. Ayalew responded to all my questions with precise detail and thoroughness.
Dr. Ayalew is great - very personable, knowdgeable, and makes sure she answers any questions you might have during your appointment. Highly recommended! Her staff is also very friendly and patiently helped me choose my first pair of glasses while I took over an hour to decide on them!
Very professional and competent.
Dr. Ayalew was very professional and knowledgeable. Her staff was also very responsive and helpful. Happy to have found a good eye doctor in the area!
Dr. Ayalew is patient, kind, informative, and clearly committed to the well-being of her patients. She is the first optometrist I have seen who took the time and care to find me exactly the eyeglass solution that I need, not only currently, but looking ahead (so to speak). She is a highly knowledgeable professional -- not to mention a genuinely caring person. I also want to compliment the entire staff at Metropolitan Optical -- every experience that my wife and I have had there has entailed friendliness, helpfulness and competence. Julia Fuentes, in particular, goes out of her way to make the eyewear-hunting experience an enjoyable one.
I could tell she was very experienced and wrote my prescription after taking into account a lot of data.
Very nice and professional and on-time. Highly recommend.
Today was my first time visiting Dr. Ayalew's office, but I would certainly like to come back! All of her staff was courteous, and they saw me right away. I didn't have to wait, and they even expedited the process of filling out forms. Dr.Ayalew was wonderful, she thoroughly explained each test for my check-up, and I was I was out of her office relatively quickly. Her optician was also such a great help when I picked out my frames. I really appreciated the level of personal care and efficiency at the office, which is all too often a rare combination!
Great professional with a welcoming personality. Very knowledgeable about everything we discussed. I definitely recommend her!
I have been seeing Dr.Ayalew for a few years. Her office team is very friendly, knowledgeable, and professional. They have a great selection of eyeglasses if you need frames and Dr.Ayalew always knows about the latest technology in contacts if you need them!
Great staff, good location and Dr Ayalew is the best!
Dr. Ayalew is located right across the street from Founding Farmers. She saw me about 10 minutes after I arrived for my appointment and has an excellent bedside manner! I will continue to come to her for my annual eye exams.
Dr. Ayalew was great. Very friendly, clearly great at what she does, and took the time to answer my questions. The rest of the staff were amazing as well. Highly recommend.
Everyone was so friendly, professional, and efficient. Such a great experience; I felt taken care of and that I could trust their recommendations. Always a relief when seeing a new doctor! Dr. Ayalew was so friendly while at the same time not afraid to tell me what I needed and make recommendations. Loved it!
Super friendly and super helpful office. One of the best experience I've had an optometrist's office, if not the absolute best. Dr. Ayalew was very friendly, thorough, and efficient. She walked me through the photographs her staff had taken of my eyes and addressed any questions I had about what I saw. Don't know if that is standard procedure for eye exams now, but it was certainly helpful and fascinating.
Excellent service and extremely friendly.
Dr. Ayalew and her staff were great. I was seen immediately at the office, and the appointment was very efficient. Dr. Ayalew was very thorough in explaining my prescription.
If you are looking for a new eye doctor in downtown DC, I highly recommend seeing Dr. Ayalew. She is nice and takes the time to explain things you to. I am 100% happy with my choice to see her.
Fantastic doctor. Really takes the time to explain everything, presents options, really listens--would recommend 100 percent to anyone.
Extremely professional yet personable and patient allowing ample time for questions
Very professional, knowledgeable, and attentive.
Excellent visit! She even showed me the picture of my eye and what everything was, very interesting! Most thorough, professional eye exam I have gotten.
Great doctor. She was very Nice, explained everything in detail and was very thorough. I am definitely coming back to her!
Dr. Ayala is great. She is knowledgable, stays up to date on trending medical technology, and is very pleasant to interact with. You can tell she loves being an optometrist.
My first visit, I didn't meet with Dr. Ayelew, but with the other doctor in the practice, which was unexpected. In my next two visits i met with Dr. Ayelew who was amazing and very informative. Her other staff was, although friendly and attentive, a little scattered and it seemed like they were having trouble with some of the machines. Overall it was a great experience. We tried out a couple types of contact lenses that were different from my old prescriptin from a different doctor. Dr. Ayelew was careful to explain the differences between these different contact types and also wanted to make sure that we found the right brand for me. I'm happy with the lenses that we decided on, they're much more comfortable than my old ones.
Dr. Ayalew is a wonderful doctor who has had the same dedicated, committed and loving approach to her patients for the ten years I have a patient with her. She has the most up-to-date technology and explains every aspect of the examination. She is the gold standard in optomology!
I had previously seen Dr. Ayalew, but due to life circumstances hadn't been back in three years. She remembered me, and remembered the quirks in my vision! She's great!
My 11 year old's annual check up could not have gone more smoothly.
Dr. Ayalew is very thorough, knowledgeable and personable. Her explanations inspired confidence in her suggestions.